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Spots or Lines Appear in All Scanned Images
If spots or lines appear in all your scanned images, clean the rollers and glass scanning surfaces inside
your scanner using a genuine Epson cleaning kit or a soft, moist cloth.
Parent topic:
Related tasks
Cleaning Inside Your Scanner
Scanned Image is Cropped
If the edges of a scanned image are cropped, try the following solutions:
• Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2,
Document Capture Pro, or Document Capture.
• In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the
cropping area shown in the Crop Margins for Size "Auto" setting.
• Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select
Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size
"Auto" setting.
• Document Capture (Mac): Click the
window. Select Document Size > Settings and then adjust the cropping area shown in the Crop
Margins for Size "Auto" setting.
• In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None.
Parent topic:
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 Settings using the Epson Scan 2 Utility.
1. Do one of the following to start the Epson Scan 2 Utility:
• Windows 10: Click
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
• Windows (other versions): Click
EPSON > Epson Scan 2 > Epson Scan 2 Utility.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
Solving Scanned Image Quality Problems
Solving Scanned Image Quality Problems
and select All apps > EPSON > Epson Scan 2 Utility.
Scan button and select Detailed Settings from the Scan
or Start, and select All Programs or Programs. Select
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