Original Feeds Incorrectly In Scanner - Epson B11B236201 User Manual

• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall all versions
and install one version.
• If you are using the scanner with the optional Network Interface Unit, make sure the network cable is
securely connected.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.
Parent topic:
Related concepts
Uninstall Your Scanner Software
Related references
Windows System Requirements
Mac System Requirements

Original Feeds Incorrectly in Scanner

If you have problems feeding originals in your scanner, try these solutions:
• If multiple pages feed at once, try the following:
• Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
• Load fewer originals at a time.
• Load only originals that meets the specifications for your scanner.
• Clean inside the scanner and replace the roller assembly kit, if necessary.
• Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2.
• Press the
• If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window
(Windows only), start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed
setting, and select Off.
Note: On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not
include this setting.
Parent topic:
Solving Scanning Problems
slow mode button to slow down the scanning speed.
Solving Scanning Problems
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