If An Indicator Lights Up On The Operation Panel appears in the display: PRESS STOP KEY Press the {Stop} key. The Receive File indicator is lit: You've received a fax message which is now stored in the machine. See P.20 “Printing Received Messages That Have Been Stored (Substitute Reception)”...
Troubleshooting Other Possible Problems You Want To Remove The Document In The Feeder Open the document feeder (see P.97 “Clearing a Document Jam” ), then remove the document. Important Do not pull out the document without opening the auto document feeder, or you will damage the scanning mechanism.
Clearing a Document Jam When an original is jammed, CLEAR ORIGINAL is displayed — follow this pro- cedure to solve the problem. Note If copies, fax message or prints are jammed, follow the next procedure. Open the top cover to an angle of about 45 . Remove the original.
Troubleshooting Clearing a Copy, Fax, or Print Jam When CLEAR COPY is displayed, follow this procedure to solve the problem. For how to clear original jams, see the previous procedure. Clear a Jam inside the machine Pull the lower unit release lever towards you and open the top cover. Note If you do not pull the lever, only the upper unit will open.
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Remove any jammed paper underneath. Replace the toner cassette. Close the top cover. Clearing a Copy, Fax, or Print Jam ZAXT010E ZAXC040E...
Troubleshooting Clear a Jam in the Cassette Entrance Remove the main cassette and place it on a flat surface. Remove any paper from inside the machine. Push down the paper so that the base plate locks into place. TSTJ090N...
Replace the main cassette. Clear a Jam in the Upper Rear Unit Lift back the document table. Open the upper rear cover. Clearing a Copy, Fax, or Print Jam ZAXF010 ZAXJ060...
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Troubleshooting Pull out any jammed paper. Close the upper rear cover. ZAXJ070 ZAXJ080...
If Messages You Receive Don't Fit On Your Paper Breaking Down Large Format Messages If the incoming document is longer than the paper in your fax machine, the ma- chine will split it into multiple sheets. The tail end of the message will be repro- duced at the head of the next page.
Troubleshooting Communication Problems ERROR PRESS STOP display: Press the {Stop} key. Causes: • A poor line caused the communi- cation to fail. • The line is busy or noisy. Try to re- transmit. • The other machine is out of order. Ask the other party to check their machine.
RDS (Remote Diagnostic System) If your machine has a problem, a service technician can perform vari- ous diagnostic tasks over the tele- phone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine's settings if you request For RDS to work, you must switch it...
Troubleshooting Adjusting the Printing Margins (Function Follow these steps if you wish to ad- just the top and left margins on print- ed messages. You can chose the site of margins in steps of about 0.5 mm. Note Do not change the margins too much, or no margin will be used and print quality might deterio- rate.
Operating Difficulties Problem STANDBY MODE Nothing happens when the switch is turned on. SET DOC. OR DIAL NO. is not displayed. The display does not show the Ready condition, or the machine stops during an op- eration. Required Action Check the power cord. Is it properly plugged into the outlet? Plug it in firmly.
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Troubleshooting Problem TRANSMISSION The original is not pulled into the auto document feeder. Required Action You did not feed the document far enough into the feeder. Insert the document into the feeder until it stops. Retransmit. Do user maintenance, especially rollers (1,8). The telephone line is disconnected.
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Do user maintenance, especially roller (1). See P.87 “Cleaning The Rollers And Scanner”. Non-feeds Copier silicone oil on the originals Wait a few minutes, then try again. Incorrect alignment of originals Align the edges of the document. See P.13 “Memory Transmission (Memory Indicator Lit)”.
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Troubleshooting Problem Transmission cannot take place; CLEAR ORIGINAL ap- pears. Transmission cannot take place. Before taking action, wait un- til the Communicating indi- cator goes out, then press the {Stop} key. Consistent difficulty in com- municating with a particular terminal Consistent poor image quali- ty when communicating with a particular terminal...
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Problem Copies are blank. Copy paper misfeeds occur frequently. Stripes on copies. TELEPHONING You can't receive phone calls; the unit only rings once then goes into receive mode. You can't receive phone calls; the unit does not ring. Required Action The original must be placed face down in the docu- ment feeder.
Troubleshooting Displayed Error Messages The following messages may appear while you are operating or programming the machine. CHECK AUTO-DIALING NO FILE EXISTS TOO MANY DEST. USED AS GROUP USED AS PROGRAM USED AS DIAL USED AS GROUP KEY NOT PROGRAMMED ALREADY PROGRAMMED PLEASE SET PAUSE You cannot use the auto-dialer at the mo-...
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ADD TONER CLEAR ORIGINAL CLEAR COPY CLOSE COVER UNABLE USE PRINTER SERVICE CALLk-kk USED AS DIAL OPTION W CHECK PAPER SIZE IN USE Displayed Error Messages The toner cartridge is empty. Install a new cartridge. A document is jammed in the feeder. Paper is jammed in the printer.
Troubleshooting Error Codes Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, cross talk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
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Code Possible Cause 0-70 Incompatible or faulty terminal at the other end. 0-80 Poor line condition. 0-81 Incompatible or faulty terminal at the other end. 0-82 There is a problem with your machine. 0-83 0-84 0-85 0-86 0-87 0-88 1-00 Document jam Improperly inserted document 1-01...
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Troubleshooting Code Possible Cause 6-01 Poor line condition, a problem with the machine at the other end, or a problem with your machine 6-02 6-03 6-04 6-05 6-06 6-07 6-08 6-09 6-10 6-11 6-08 A problem with the machine at the other end 6-09 A problem with the machine at the other end, or a problem with your machine 6-10...
Calling The Service Station The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service repre- sentative. A technician will then be able to find out what the problem is before making a visit.
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7. Technical Reference Access Code For Functions 61 To 95 Accessing functions 61 to 95 requires an access code. The sole purpose of this feature is to keep others from accidentally misad- justing the machine. This code cannot be changed, so do not rely on it as a security feature.
Technical Reference User Parameters Adjusting your machine sometimes requires that you change special settings called user parameters. For each user parameter, you must change a bit in a switch. A switch has eight bits. Each bit has a value of 1 or 0, and each bit is numbered 0 to 7 from the right.
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-List of all relevant user parameters Many bit settings have no effect and are not listed. (Never change these). Digits & Definition 0, 1, 2 and 3 4, 5: Default resolution when you send a message RESOLUTION HALFTONE 6: Default setting for transmission TRANSMISSION MODE 7: Clear modes after sending a fax.
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Technical Reference Digits & Definition 0: Automatically print memory transmis- sion reports. COMMUNICATION RESULT REPORT(MEM- ORY TX) 2: Automatically print storage reports for memory transmission. FILE RESERVE REPORT(MEMORY TX) 4: Automatically print polling reception re- ports. COMMUNICATION RESULT RE- PORT(POLLING RX) 5: Automatically print immediate transmis- sion reports.
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Digits & Definition 2, 3: AUTHORIZED RECEPTION (Can also use function 62) 6,7 FORWARDING 0: Reverse order Printing 7: Use dithering halftone (SPD) or standard halftone (STD) HALFTONE METHOD 6: Print the received message when it is act- ing as a forwarding station 1: Distinctive Ring 0, 1: Access to the public telephone line User Parameters...
Technical Reference User Parameter Hints Changing your machine's default settings These are the settings your machine assumes immediately after it is turned on, after clearing the machine, or after you or the power saving reactivates it. Many of the user parameters determine your machine's default settings. Clear modes after sending or loading a fax message (Switch 01, bit 7) Your machine can either reset itself or keep its settings (for a few minutes) af- ter it sends a fax message.
Adjusting The Volume Of Various Features (Function 92) You can change the beeper (monitor) volume of the desired feature. TRANS MONITOR RECV MONITOR ONHOOK MONITOR DIAL MONITOR BUZZER Press the {Function} {6} then enter the access number {2} {2} {2} {2}. Then press {9} {2}.
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Technical Reference Adjust the BUZZER volume with W and V and press the {Yes} key when you're done. BUZZER MIN iii Adjust the KEY volume with W and V and press the {Yes} key when you're done. MIN iii Press the {Function} key to return to standby mode. Y/N/hi Y/N/hi...
Selecting The Display's Language (Function 93) If you would rather use another lan- guage for messages and displays, fol- low the procedure below. Press the {Function} {6} then enter the access number {2} {2} {2} {2}. Then press {9} {3} and the {Yes} key.
Technical Reference Entering Characters Use the ten key pad for entering numbers. Use Quick Dial keys 1 to 26 for enter- ing letters, the W and V keys to change to another letter, the {Yes} key to accept a character, and Quick Dial key 27 for spaces and Quick Dial key 28 for other characters.
Document & Paper Specifications Documents (Using The Auto Document Feeder) Length: 4.1" – 23.6" Width: 5.8" – 8.5" Thickness: 16 – 24 lb Document Feeder Requirements • Do not insert torn, heavily curled, wavy, creased, dog-eared, damp, or otherwise damaged documents. Make copies of these originals and scan the copies.
Technical Reference Capabilities Stored Numbers (Long Term) • 30 Quick Dial keys, each of which can hold an individual number. Any five of the Quick Dial keys can hold a group of numbers. • 50 individual numbers stored as two-digit Speed Dial codes (see P.27 “Storing &...
Specifications Base Machine Power supply: 115Vac, 60 Hz Power consumption: Energy saver mode: Average 2 W Standby mode: Average 25 W Transmission: Average 42 W Reception: Average 280 W Copying: Average 370 W Maximum power consumption: 600 W Protocol: Memory Capacity: •...
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Before Installation Before installing your machine, read the safety instructions at the begin- ning of this manual. To install the ma- chine, follow these procedures: Find a suitable location for the ma- chine. Remove all the pieces of tape at- tached to the machine.
Installation Machine Environment When choosing a location for your machine, please follow the safety in- struction given on the first section. Location For the best possible performance, in- stall your machine in a place which satisfies the following conditions. • Not exposed to direct sunlight •...
Installing The Optional Memory Card Turn off the power switch. Remove the cover from the front right of the machine. Hold the card in the way shown (pay attention to which side is printed) and insert it carefully into the slot. Insert the Memory Card firmly or the machine may not work properly.
Installation Installing The Optional Handset Plug the handset jack into the “TEL1” socket at the rear of the machine. Place the handset beside the machine. ZAXH040E...
Connecting The Machine Connecting The Machine Before using the machine, connect the machine to the telephone line properly. Then plug in the power cable and switch on. Make sure the machine is properly connected to the telephone line and the pow- er outlet, as shown following.
Installation Connecting Up To The Telephone Line There are similar sockets located at the rear of the machine: • TEL1: For the handset option or external telephone • LINE: Telephone line connection Insert the line cable into the socket labeled “LINE”. Connect the other end to your telephone line.
Connecting The Power And Switching On Do not switch on until everything is connected properly. Insert the power cable into the socket located at the rear of the machine. Plug in the cable to the mains. Turn the power switch on. Important The supply from the wall outlet must not fluctuate more than 20V either side of 115 Vac.
Installation Initial Settings & Adjustments Before you connect your machine to the telephone system, you must enter a few settings and make a few adjust- ments. Own number: The phone number used by your fax line. CSI (Called Station Identification, re- quired by international law): This is your fax machine's phone number, which must include coun-...
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Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then enter {6} {1} and the {Yes} key. Y/NEXTi SET OWN NUMBER Press the {Yes} key. OWN NO. kkkkkkkkkkkkkkkkkkkk Enter your phone number. OWN NO. KPAD/Y/N 0111212-5551234kkkkk Note The format of the number is normally as follows: Interna-...
Installation Enter your phone number includ- ing the country and area codes, (but no pauses). 12125551234kkkkkkkkk Note Should be the same as in step D. Press the {Yes} key. will flash on the dis- PROGRAMMED play and you'll get the display. READY 100% 10:00AM SET DOC.
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Setting The Date & Time (Function 91) Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then enter {9} {1} and the {Yes} key. KPAD/Y OCT.24 2000 01:35PM Change the month using {*} or {#} ({*} to scroll forward, or {#} to scroll backward) on the ten key pad and press V to move the cur- sor.
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Installation Use the W and V arrows on the scroll key to switch the feature on or off. This mode is off if the dis- play is shown. SUMMER TIME/DST Y/hi iOFF To store your setting, press the {Yes} key. Press the {Function} key to finish.
Function List Press the {Function} key followed by one of the numbers below. Feature Picking a document stored elsewhere Erasing a message stored for transmis- sion Erasing instructions to pick up a docu- ment. Storing a number in one of the Quick Dial keys at left.
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Function List Feature RTI ( a name ID sent to other machines) P.140 “Initial Settings (Function 61)” TTI ( an ID printed on messages you send ) CSI ( phone ID sent to other machines ) P.140 “Initial Settings (Function 61)” PSTN accessing code Number of Ringing Selecting the phone line...
10. Certification Label Certification Label The certification is located behind the machine.
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INDEX Access Code , 119 Access Number , 140 , 142 Activity Report , 44 Add Paperindicator , 9 Add Toner Indicator , 82 Add Tonerindicator , 9 AI Redial key , 25 Arrow keys , 9 Authorized Reception , 55 Automatic Redialing , 25 Auto mode , 18 Auto Ring Time , 19...
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Faxing , 11 , 13 Fax mode , 18 File list , 66 File Reserve Report , 43 Forwarding , 59 Forwarding Mark , 63 Free polling reception program , 47 Function key , 10 Function List , 145 Grounding , 4 Group Dial List , 30 , 66 Group Key , 32 Groups , 30...
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Printing Page Number , 23 Part of the Image , 44 Received Messages , 20 , 39 Stored Messages , 37 Telephone number list , 66 Printing Margins , 106 Programming Confidential ID , 38 CSI , 140 Date & Time , 143 Dial Option key , 33 Fax Numbers , 27 Forwarding , 59...
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Troubleshooting , 95 TTI (Transmitter Terminal Identification) , 23 , 140 User Function keys , 10 , 75 User Parameter Hints , 124 User Parameter List , 121 User Parameters , 120 Using AI Redial key , 25 Dial Options , 33 Function Program , 75 Program , 47 Tone key , 53...
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