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Troubleshooting; Where To Get Help - Epson PowerLite Pro G6170 Quick Reference

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Troubleshooting

If you see a blank screen or the
message No signal
Make sure the
the projector is green and not
flashing, and the lens cover is
removed.
Make sure the cables are
connected correctly. See the
online User's Guide.
You may need to change the
image source. See "Switching
Between Image Sources." Also
make sure the source device is
turned on.
If the projector and the notebook
don't display the same image
Windows
®
Press the function key on your
keyboard that lets you display on an
external monitor. It may be labeled
CRT/LCD or have an icon such as
. You may have to hold down
the Fn key while pressing it (such
as Fn + F7). Wait a moment for the
display to appear. You may need to
press the keys again to display the
image on both devices.
OS X
Open System Preferences and select
Displays. Click the Arrangement
tab and select the Mirror Displays
checkbox.
power light on

Where to Get Help

Manuals
For more information about using
the projector, click the icons on your
desktop to access the online manuals
(requires an Internet connection). If you
don't have icon links to the manuals,
you can install them from the projector
CD or go to the Epson
described below.
Internet support
Visit epson.com/support (U.S.)
or epson.ca/support (Canada) to
download utilities and documentation,
get FAQs and troubleshooting advice,
or e-mail Epson.
Speak to a support representative
To use the Epson
PrivateLine
®
Support service, call (800) 637-7661.
This service is available for the
duration of your warranty period.
You may also speak with a projector
support specialist by dialing
(562) 276-4394 (U.S.) or
(905) 709-3839 (Canada).
Support hours are 6
Time, Monday through Friday and 7
to 4
, Pacific Time, Saturday.
pm
Days and hours of support are subject
to change without notice. Toll or long
distance charges may apply.
Purchase supplies and accessories
You can purchase screens and other
accessories from an Epson authorized
reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766).
Or you can purchase online at
epsonstore.com (U.S. sales) or
epson.ca (Canadian sales).
website, as
®
®
to 8
, Pacific
am
pm
am

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