Product Status Messages - Epson SureColor T2170 User Manual

Product Status Messages

You can often diagnose problems with your product by checking the messages on the LCD screen.
LCD screen message
Cannot recognize ink
cartridges.
Try installing again.
Ink is low.
The maintenance box is
not recognized. Install it
correctly.
The Maintenance Box is
nearing the end of its
service life. You can
continue printing until
replacement is required.
Command Error
Check the printer driver
setting.
Scanner Error
Refer to manual for
details.
Recovery Mode
Maintenance Request
Replace Parts Soon/End
of Parts Service Life
(maintenance request
code)
Condition/solution
Remove and reinsert the ink cartridge. If the message persists, insert a new
ink cartridge. Make sure the ink cartridges are at room temperature.
The ink is low. Make sure you have a replacement ink cartridge handy.
Remove and reinsert the maintenance box. If the message persists, insert a
new maintenance box.
The maintenance box does not have enough capacity to store ink discharged
in print head cleaning. Do not perform head cleaning until you replace the
maintenance box with a new one. The used maintenance box may be
reinstalled after cleaning is completed.
Select Cancel to stop printing. Make sure that the printer driver you are using
supports your product.
Release the scanner transportation lock as described in your scanner's
User's Guide. Turn the printer and scanner off and on. If the message
persists, contact Epson for support.
The printer restarted in recovery mode because the firmware update failed.
Make sure the computer and printer are connected via USB and try updating
the firmware again.
A part used in the printer is nearing or at the end of its service life. Contact
Epson for support and provide them with the displayed maintenance request
code. The error persists until you replace the requested part.
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