Contents Epson SureColor T3170/T5170 User's Guide .................... 9 Introduction to Your Printer........................10 Printer Features ..........................10 Optional Equipment and Replacement Parts................. 11 Notations Used in the Documentation ....................11 Printer Part Locations......................... 11 Product Parts - Front ........................12 Product Parts - Top/Inside ......................
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Removing Paper from the Auto Sheet Feeder ................60 Creating Custom Paper Configurations....................63 Selecting Custom Paper Configurations..................63 Compatible Epson Papers........................64 Paper or Media Type Settings - Printing Software................66 Selecting the Paper Settings for Each Source - Control Panel ............67 Paper Type Settings - Control Panel .....................
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Changing the Language of the Printer Software Screens.............. 91 Changing Automatic Update Options .................... 92 Printing with the Built-in Epson Driver - Windows 10 S............... 93 Selecting Print Settings - Windows 10 S..................94 Printing on a Mac ..........................96 Selecting Basic Print Settings - Mac ....................
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Checking Ink Cartridge and Maintenance Box Status with Windows........... 135 Checking Cartridge and Maintenance Box Status - Mac ............. 136 Purchase Epson Ink Cartridges and Maintenance Box ..............137 Ink Cartridge and Maintenance Box Part Numbers..............138 Removing and Installing Ink Cartridges.................... 138 Replacing the Maintenance Box.......................
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Discharging Ink..........................163 Solving Problems ............................ 165 Checking for Software Updates......................165 Product Status Messages ........................ 166 Resetting Control Panel Defaults ..................... 167 Solving Printer Problems........................168 Printer Does Not Turn On ......................168 LCD Screen Shuts Off ......................... 169 Solving Network Problems .......................
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FCC Compliance Statement......................201 Binding Arbitration and Class Waiver ....................202 Trademarks ............................205 Copyright Notice..........................206 A Note Concerning Responsible Use of Copyrighted Materials........... 206 Default Delay Times for Power Management for Epson Products ..........207 Copyright Attribution ........................207...
• Sleek, minimal design that easily fits on desktops • Easy-to-use software • Supports roll paper up to 24 inches (609.6 mm) [SureColor T3170] or 36 inches (914.4 mm) [SureColor T5170] and sheets up to 11 × 17 inches (279 × 432 mm)
(U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Option or part Part number Printer stand and paper basket (24") [SureColor T3170] SCT3170SR Printer stand and paper basket (36") [SureColor T5170]...
Product Parts - Top/Inside Product Parts - Rear Control Panel Parts Parent topic: Introduction to Your Printer Product Parts - Front Control panel Cutter cover Paper basket and stand (incuded with optional stand for SureColor T3170)
Casters (included with optional stand for SureColor T3170) Output tray B1-size paper support (available only on SureColor T5170) Edge guides Auto sheet feeder Cut sheet cover Front cover Parent topic: Printer Part Locations Product Parts - Top/Inside Roll paper cover...
Ink cartridges Ink cartridge cover Roll paper spindle 2-inch core paper stop (left side is removeable) Roll paper spindle holders Parent topic: Printer Part Locations Product Parts - Rear Maintenance box cover Maintenance box...
AC inlet Ethernet LAN port Status light Data light OPTION port (for scanner connection) USB port Airflow vents Caution: Do not block the airflow vents shown above. Parent topic: Printer Part Locations Control Panel Parts home button power light power button LCD touchscreen...
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LCD Screen Display Status messages Roll paper information When roll paper is not loaded, - - - is displayed. Paper Setting menu Printer Status menu (or Enlarged Copy if a scanner is connected) Settings menu Message List (displays notifications or warnings)
Network Connection Settings : No Ethernet connection : Ethernet connection established : No Wi-Fi connection : Wi-Fi network error or the product is searching for a connection : Wi-Fi connection established; the number of bars indicates signal strength : No Wi-Fi Direct connection : Wi-Fi Direct connection established Supply Status (displays remaining ink cartridge and maintenance box levels) Parent topic:...
You see this screen: 3. Select a language. 4. Press the home button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
You see this screen: 3. Select Date/Time. 4. Select the date format you want to use. 5. Use the on-screen keyboard to enter the current date and select OK. 6. Select the time format you want to use. 7. Use the on-screen keyboard to enter the current time and select OK. 8.
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Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2.
Wi-Fi or Wired Networking Assembling the Printer Stand and Paper Basket Follow these steps to assemble the printer stand and paper basket for the SureColor T5170 printer. Note: You can purchase an optional printer stand and paper basket for the SureColor T3170 printer.
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Before you begin, make sure you have enough space to set up the printer as shown here. 2 inches (50 mm) 12 inches (310 mm) 6 inches (150 mm) Note: At least two people are required to lift the printer onto the stand after it is assembled.
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1. Make sure you have all of these items for assembly: Left mounting bracket Right mounting bracket Support brace Left leg Right leg Paper basket bar Left leg base (square hole is the front side) Right leg base (square hole is the front side)
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Allen wrench Paper basket rod Left paper basket support rod Right paper basket support rod Screws (24) Screw holders (4) 2. Attach the support brace to the left leg base and the right leg base. 3. Use the Allen wrench to insert 4 screws into the holes on the support brace and leg bases.
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4. Attach the legs to the bases. 5. Insert 8 screws (4 on each side) into the holes in the legs.
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6. Push in the cloth on the paper basket bar so it does not get caught between the bar and the legs, and attach the bar to the legs. Note: Make sure the L and R stickers on the paper basket bar are correctly oriented with the L and R stickers on the leg bases.
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7. Insert 4 screws (2 on each side) into the holes on the paper basket bar to secure it to the legs. 8. Make sure the L and R stickers on the mounting brackets are correctly oriented with the left and right legs and attach them as shown.
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9. Insert 4 screws into 4 screw holders (2 on each side) and insert them into the holes on the legs to secure the mounting brackets. 10. Slide the paper basket rod into the pocket on the end of the paper basket cloth.
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11. Insert the top of the paper basket support rods through the loops on the paper basket cloth and attach them to the paper basket rods. 12. Insert the ends of the paper basket support rods into the holes on the leg bases.
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13. Close the paper basket as shown. 14. On the back of the paper basket and stand, attach the loops on the paper basket cloth to the hooks on the leg bases as shown.
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15. On the front of the stand, lock the casters. 16. Have at least two people lift the printer using the indented areas as shown.
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Caution: Do not hold the printer by the paper support. You may damage it. 17. Align the notches on the printer with the notches on the back of the stand as shown and place the printer on the stand.
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18. Insert 4 screws (2 on each side) into the bottom of the mounting brackets to secure the printer to the stand. On the left rear side, insert the screw through the wired loop on the printer as shown. Parent topic: Introduction to Your Printer Related references Optional Equipment and Replacement Parts...
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
The wireless router or access point can be connected to your computer over a wireless or wired network. Note: You cannot be connected to a wired and wireless network at the same time. Epson product Wireless router or access point...
To install your product on a wireless network, install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
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LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website.
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
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Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct > Start Setup > Start Setup. You see a screen like this:...
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, repeat these steps to try again.
You see a screen like this: 3. Select Print Status Sheet > Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection...
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password.
See these sections to load and handle media on your product. Roll Paper Handling Cut Sheet Handling Creating Custom Paper Configurations Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Roll Paper Handling See these sections to load, cut, and remove roll paper in your product.
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3. Open the cut sheet cover. 4. Release the central lock and open the roll paper cover. 5. Remove the spindle. 6. Remove the transparent paper stop from the spindle.
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7. Insert the spindle into the roll paper core as shown, with the lead edge of the roll paper facing towards you. 8. Push the fixed paper stop against the roll paper until there is no gap between the paper stop and the roll paper.
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11. Insert the leading edge of the roll paper into the paper feeder until you hear a beep. Note: Make sure the leading edge of the roll paper is not bent or skewed, or a paper jam or skew error may occur. 12.
Related references Compatible Epson Papers Paper Specifications Roll Paper Options - Windows Related tasks Removing Roll Paper Selecting Advanced Settings - Mac Cutting Roll Paper The printer has a built-in cutter that can automatically cut most paper types. When Auto Cut is turned on, paper is automatically cut after each page prints, or if the roll paper leading edge is not straight.
• If you are using a paper type that cannot be cut with the built-in cutter, turn off the setting in the control panel. From the roll paper information area, select Advanced Media Setting > Auto Cut > Off. 2. Print your document. 3.
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2. Release the central lock and open the roll paper cover. 3. Select Remove on the LCD screen. The roll paper rewinds and ejects automatically. Note: Make sure the roll paper is rewound completely before removing it from the printer. 4.
7. Place the roll paper in its original package. Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints. Do not store roll paper in dusty areas.
Loading Single Cut Sheets You can print on a variety of cut sheet paper types and sizes up to 24 inches (61 cm) [SureColor T3170] or 36 inches (91 cm) [SureColor T5170] wide and 0.1 inch (0.27 mm) thick. You can load and print on one sheet at a time.
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5. Insert the paper into the paper feeder until you hear a beep. Note: Make sure the leading edge of the paper is straight to prevent a skew error or paper jam. 6. Select the paper type and size you loaded on the LCD screen. Note: When you load B1 (27.8 ×...
Parent topic: Cut Sheet Handling Related references Compatible Epson Papers Paper Specifications Loading Paper in the Auto Sheet Feeder You can load up to 50 sheets of plain paper up to 0.1 inch (0.27 mm) thick in the auto sheet feeder in the following sizes: A3 (11.7 ×...
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1. Attach the output tray by inserting its hooks into the holes in the front of the printer. 2. Make sure Load paper is displayed on the home screen. 3. Open the cut sheet cover.
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4. Tilt back the auto sheet feeder and pull the paper support extensions all the way out and upward.
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5. Slide the edge guides out. 6. Load paper, printable side up, into the auto sheet feeder.
8. Select the paper type and size you loaded on the LCD screen. Parent topic: Cut Sheet Handling Related references Compatible Epson Papers Paper Specifications Removing Paper from the Auto Sheet Feeder Remove paper from the auto sheet feeder when you finish printing.
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1. Slide out the edge guides and remove the paper from the auto sheet feeder.
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2. Fold down and push in the paper support extensions and close the auto sheet feeder.
Cut Sheet Handling Creating Custom Paper Configurations You can create and store up to 10 custom paper configurations for use if printing on non-Epson paper or paper that is not supported by the Epson printer driver. 1. Load the type of paper that you want to configure in the printer.
(U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Note: For the most updated list of supported Epson papers, visit proimaging.epson.com...
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1 roll Paper (30.5 m) Cut Sheets Paper Type Size Part number Amount Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S041405 50 sheets Luster [216 × 279 mm]) Epson Premium Photo Paper Letter (8.5 × 11 inches...
Epson Doubleweight Matte Paper Doubleweight Matte Paper Epson Premium Presentation Paper Matte Enhanced Matte Paper Archival Matte Paper Epson High Quality Ink Jet Paper Photo Quality Inkjet Paper Coated paper (generic) Coated Paper (Generic) Epson Premium Glossy Photo Paper (170)
Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the home button, if necessary. 2. Select Paper Setting. You see a screen like this: 3.
Plain paper 16 to 20 lb (60 to 75 g/m Plain Paper Coated paper (generic) Coated Paper (Generic) Epson Doubleweight Matte Paper Doubleweight Matte Epson Premium Photo Paper Glossy Premium Glossy Sheet Photo Paper Epson Premium Presentation Paper Matte Matte Paper Tracing paper/vellum paper...
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Selecting Basic Print Settings - Windows Select the basic settings for the document you want to print. 1. Open a document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
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5. Click Settings to select the Document Size setting that matches the size of the document you are printing. 6. If you want your printout to be a different size than the selected document size, select the Output Size setting. Note: If you select Fit to Output Size, you can select a different output size.
Note: The Emphasize Thin Lines setting may reduce print speed, especially if the printer is connected wirelessly. Use a wired connection if you enable this setting. Note: Available options depend on the selected Select Target setting. 12. To see a preview of how your document will print, select Print Preview. (The preview appears after you click Print but before printing starts.) 13.
Color Mode Options - Windows You can adjust the Color Mode setting to fine-tune the colors in your printout or turn off color management in your printer software. EPSON Standard (sRGB) Optimizes the sRGB space and corrects the color. Business Graphics Performs color correction to optimize your images based on the sRGB space.
Note: In most cases, you get better results by applying color management in your application, rather than in the printer driver. Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software.
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Speed Select to prioritize print speed over print quality; quality may be reduced. Quality Select to prioritize print quality over print speed. Max Quality Select to use the maximum print quality; print speed may be slower. Quality Options Select print speed or print quality levels using a slider. Parent topic: Selecting Basic Print Settings - Windows...
Using Layout Manager - Windows Layout Manager lets you include multiple pieces of print data created in different applications onto one sheet of paper for printing.
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You can also place the same print data multiple times as shown here.
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You can place print data in different sizes and orientations to maximize media usage, as shown here.
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You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
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3. Select the Layout Manager checkbox on the Printer Settings tab. 4. Choose an option for the Document Size setting that matches the size of the document in your application. 5. Click OK and then click Print, if necessary. The Layout Manager screen opens and displays one page in the layout. 6.
8. Click File > Properties and select your print settings, including the size of the paper you are printing 9. Open the File menu on the Layout Manager screen and click Print. Note: To save the current job to a file, open the File menu on the Layout Manager screen, save the file, and close the Layout Manager screen.
• To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Page Layout checkbox and select the option you want. • To print on both sides of the paper, select the 2-sided Printing checkbox and select the options you want.
Selecting Advanced Settings - Windows You can select advanced printing settings on the Advanced tab. • To control how roll paper is cut after printing, select an Auto Cut option. Select other roll paper options as necessary. • To adjust the ink saturation level, select Advanced Media Control. •...
Roll Paper Options - Windows Select any of the available roll paper options. Note: Some settings may not be available, depending on the Roll Paper Option you selected for your paper size. Auto Cut • Off: Select this option to cut your prints manually. •...
• Click Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Click Epson Status Monitor 3 to check the printer's status. • Click Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen, or add a shortcut to the utility in the Windows taskbar.
• Click Menu Arrangement to arrange the Setting, Media Type, and Paper Size options by frequency of use. • Click Export or Import to save the print settings to a file or import them from a file. This is useful when you want to select the same print settings on multiple computers.
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
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1. Make sure the selected settings on the Printer Settings, Layout, and Advanced tabs are set to what you want to save. 2. Under the Select Setting dropdown menu, select Custom Settings. You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save.
Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - Windows Printing Your Document - Windows Editing Print Setting Displays - Windows You can arrange the displayed print settings so you can easily select the settings you use most often. 1.
3. Select the item you want to edit. 4. Order or group items in the List box as follows: • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. •...
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
2. Select Printer Settings. You see the printer settings window. 3. Click the Utility tab. You see these options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
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4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.
13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Advanced Settings - Mac Managing Color - Mac Sizing Printed Images - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document you want to print.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the size of the paper you loaded as the Paper Size setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. 7. Choose portrait or landscape as the Orientation setting. 8.
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11. Select the Media Type setting that matches the paper you loaded. Note: If you want to use paper settings that have been set in the printer's control panel, select Use Printer Settings. Note: Click Acquire Info to refresh the settings if you loaded or changed paper after closing the print dialog box.
Related tasks Selecting Advanced Settings - Mac Printing Your Document - Mac Paper Size Options - Mac You can select any of the Paper Size options in the Printer Settings menu to size your printed image. Same as Paper Size Sizes your printed image to fit the selected paper size.
Color Mode Options - Mac You can adjust the Color Mode setting to fine-tune the colors in your printout or turn off color management in your printer software. EPSON Standard (sRGB) Optimizes the sRGB space and corrects the color. Business Graphics Performs color correction to optimize your images based on the sRGB space.
Click Settings to open the Color Controls window, where you can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. You can choose from two Gamma settings, and use either a color circle or slide bar to adjust color. Parent topic: Selecting Basic Print Settings - Mac Level Options - Mac...
Parent topic: Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac You can select a variety of layout options by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
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You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your paper size. 2. Select one of the following Auto Cut settings: • Off: Select this option to cut your prints manually. •...
• When Auto Cut is enabled, select the Save Roll Paper checkbox to have the printer cut the roll paper at the end of the image as positioned on the page. 4. If you want to adjust color density, click Settings, adjust the Black and Color settings, and click OK. Parent topic: Printing on a Mac Managing Color - Mac...
You can select from these settings on the Color Matching menu. ColorSync Prints using standard color profiles for your product and paper to help match image colors. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic:...
1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Options. You see a screen like this: 4.
Maintenance Call Notification Alerts you if the maintenance box is nearing capacity or needs to be replaced. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.
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Note: If lines in your drawing are not printed properly, print the drawing using HP-GL/2 or HP RTL mode using the product control panel. 1. Open the file you want to print in your CAD software. 2. Click Plot and select your product as the printer. 3.
10. Start printing your drawing from the CAD software. Parent topic: Printing CAD Drawings Printing CAD Drawings in HP-GL/2 or HP RTL Mode You can change settings in your product's control panel to print CAD drawings using HP-GL/2 or HP RTL mode.
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You see this screen: 7. Change the settings as necessary. 8. Select the left arrow to return to the previous screen. 9. Select Printing Language. • If you are printing over USB, select USB and change the Printing Language setting to HP-GL/2. •...
Using Your Printer as a Copier You can connect a supported Epson scanner to your printer and print out enlarged scans on roll paper. The following Epson scanners are supported: • DS-530 • DS-7500 • DS-70000 Note: Visit the Epson website for the most updated list of supported scanners.
Parent topic: Using Your Printer as a Copier Placing Originals in the Scanner See your scanner's User's Guide for instructions on placing originals in the scanner. Note the tips below to prevent reduced print quality or other scanning problems: • You can copy only one side of a double-sided document at a time, even if your scanner supports double-sided scanning.
2. Make sure roll paper is loaded in the printer. Note: Only roll paper is supported for enlarged copies. 3. Select Enlarged Copy. You see a screen like this: 4. Select the size of your original as the Original Size setting. 5.
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22 × 34 inches (559 × 864 mm) 34 × 44 inches (864 × 1120 mm)* Note: The original size depends on the scanner you are using. *Not supported on SureColor T3170 Parent topic: Printing Enlarged Copies from the Scanner...
Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Paper Setting Menu Basic Settings Menu Printer Settings Menu Network Settings Menu System Administrator Settings Menu Maintenance Menu Printer Status/Print Menu Accessing the Printer's Menus...
4. Press the up or down arrow to move through the settings, or swipe up or down on the LCD screen. 5. To select a setting, select OK any time the OK option is displayed. You can also select a setting to toggle it on or off.
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Advanced Media Setting menu (in the Roll Paper menu) Setting Options Description Platen Gap Adjusts the distance between the print head and the paper; displayed when Custom Paper is selected as the Paper Type setting Top/Bottom Margins Standard The Standard margins are as follows for the top and bottom: Top 3 mm/Bottom 3 •...
Setting Options Description Change Paper Type/Paper Paper Type Select Plain Paper, Coated Paper (Generic), Size or Premium Glossy Sheet. Select Others to choose another paper type. Paper Size Select a paper size or select User-Defined if your desired size is not listed Cut Sheet (1 sheet) menu Setting Options...
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Setting Options Description Sound Mute Select On to mute control panel sounds Normal Mode Button Press: Adjusts the volume of control panel sounds Error Notice: Adjusts the volume of error notifications Sound Type: Adjusts the type of control panel sounds Sleep Timer 1 to 210 minutes Selects the amount of time until the...
Printer Settings Menu Select Settings > General Settings > Printer Settings to customize paper and printing options. Setting Options Description Paper Source Settings Various options See the Paper Source Settings table below Custom Paper Settings 1 to 10 See the Custom Paper Settings table below Printing Language* Select the printing language to use for each connection mode...
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Setting Options Description Error Notice Paper Size Notice Select On to display an error message when the output size or paper type settings are Paper Type Notice different between the driver and printer Roll Paper Setup Detect Paper Select On to display an error message and Meandering stop printing if the printer detects the paper is skewed...
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Setting Options Description Advanced Media Setting Platen Gap Select a larger value if print results are smudged by print head strikes Top/Bottom Margins The Standard margins are as follows for the top and bottom: • CAD/line drawings: 3 mm • Other: 30 mm Select a different value as necessary.
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Setting Options Description Quality Standard Select the print quality Speed Fine Super Fine Color Mode Color Select the color you want for printing Black/White Page Margins option Clip By Margins Adds the value selected for the page margin inside the hard clip area of the PS command of the data, or the size selected for the base output size Oversize...
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(the default setting) is selected, available 300 dpi resolutions depend on the selected paper type 600 dpi 1200 dpi Color Mode (Common) EPSON Standard Optimize the sRGB space and correct the (sRGB) color Business Graphics Perform color correction to optimize your...
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MC command of the data Select to move lines to be printed later to the front at intersections Color Mode (HP-GL/2) EPSON Standard Optimize the sRGB space and correct the (sRGB) color Business Graphics...
Related tasks Creating Custom Paper Configurations Selecting the Paper Settings for Each Source - Control Panel Printing CAD Drawings in HP-GL/2 or HP RTL Mode Network Settings Menu Select Settings > General Settings > Network Settings to configure your printer's network settings. Setting Options Description...
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Firmware Update Update Select Start Checking to access the Epson website and search for a firmware update. The printer must be connected to the internet. Follow the prompts to update the firmware, which can take up to 5 minutes.
Maintenance Menu Select Settings > Maintenance to run nozzle checks, cleaning cycles, and other maintenance operations. Caution: Follow the instructions in the topic links below the table to use these menu settings correctly. Setting Description Print Quality Adjustment Perform when there are streaks in printouts, ruled lines are duplicated, or text is blurred Print Head Nozzle Check Prints a nozzle check pattern so you can check for clogged...
Cleaning the Auto Sheet Feeder Discharging Ink Removing and Installing Ink Cartridges Replacing the Maintenance Box Replacing the Cutter Printer Status/Print Menu Select Settings > Printer Status/Print to view current printer and network settings. Setting Options Description Print Status Sheet Configuration Status Sheet Prints a summary of current printer settings...
When the maintenance box is full, you need to replace it. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle for more information.
2. Do one of the following: • Select the ink color icons at the top of the home screen. • Select Printer Status > Supply Status. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks...
2. Replace or reinstall the ink cartridge or maintenance box as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
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1. Turn on your product. 2. Select Settings > Maintenance > Ink Cartridge(s) Replacement > Start. 3. Open the front cover. 4. Press the tab on the ink cartridge cover and lift to open the cover. 5. Push in the tab at the top of the ink cartridge and pull it out.
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Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box Replace the maintenance box when a message is displayed on the LCD screen telling you that the maintenance box is near or at the end of its service life.
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1. Open the maintenance box cover on the back of the product. 2. Pull out the maintenance box carefully without tilting it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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5. Place the used maintenance box in the bag supplied with the new box and seal the bag. Note: Dispose of the used maintenance box carefully. 6. Close the maintenance box cover. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Optional Equipment and Replacement Parts...
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure roll paper or cut sheet paper is loaded in the printer. 2.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. Do one of the following: • If there are no gaps in the pattern, select the icon. •...
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• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. You see a window like this: 4.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps in the pattern, click Finish. If there are gaps or the pattern is faint, click Clean. If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning.
Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure roll paper or cut sheet paper is loaded in the printer. 2.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
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You see a window like this: 4. Click Start to begin the cleaning cycle. When the cleaning cycle is finished, the power light stops flashing and a confirmation screen appears. Caution: Never open any covers or turn off the product during a cleaning cycle or you may damage 5.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel...
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You see a screen like this: 3. Select Start to begin the cleaning cycle. When the cleaning cycle is finished, the power light stops flashing and a confirmation screen appears. Caution: Never open any covers or turn off the product during a cleaning cycle or you may damage 4.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If nozzles are still clogged, turn off the printer and leave it off overnight. If nozzles are still clogged, contact Epson for support. Parent topic: Print Head Cleaning Related tasks...
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3. Make sure the correct paper type is selected on the product control panel. 4. Select Settings > Maintenance > Print Quality Adjustment. You see a screen like this: 5. If you want to change the paper source that the adjustment pattern prints on, select Paper Source. Otherwise, select Start to print the adjustment pattern.
Cleaning the Auto Sheet Feeder If ink smears on a printout when printing from the auto sheet feeder (especially on glossy paper), you can clean the auto sheet feeder roller to remove excess ink. Note: If ink smears when printing on glossy paper, we recommend printing individual cut sheets one at a time instead of using the auto sheet feeder.
Cleaning the Roll Paper Feeder If ink smears on a printout when printing on roll paper or cut sheets, you can clean the roll paper feeder to remove excess ink. 1. Make sure roll paper is loaded in the printer. 2.
Maintenance and Transportation See the instructions in these sections to maintain your printer for optimum results, or to move or transport your printer. Replacing the Cutter Moving or Transporting Your Product Replacing the Cutter If you notice that your paper does not cut cleanly, you may need to replace the cutter. You will need a Phillips-head screwdriver.
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4. Use a Phillips-head screwdriver to loosen the screw holding the cutter in place and carefully remove the cutter. Place the cutter in a plastic bag and dispose of it properly. Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury.
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5. Align the pins on the new cutter with the holes in the product and insert the cutter. Tighten the cutter screw securely. Note: Make sure the screw is tightened securely, otherwise the cut position may be slightly shifted or skewed.
Note: Do not remove the protective piece shown here. 7. Select OK. The cutter moves into position and cuts off the protective piece. Remove the protective piece from the printer. 8. Close the cutter cover. Parent topic: Maintenance and Transportation Related references Optional Equipment and Replacement Parts Moving or Transporting Your Product...
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5. Remove the output tray, if necessary. 6. Close all covers on the product. 7. For a product without a stand, have at least two people lift the product using the indented areas as shown. Warning: The product is heavy and requires two or more people to move it. 8.
Print Head Cleaning Discharging Ink If you need to move or transport your product when the temperature is 14°F (–10°C) or lower, you must first discharge the ink to keep the print head in optimum condition. Note: The maintenance box needs enough capacity to discharge the ink. Replace the maintenance box first if the remaining capacity is low.
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Caution: Do not open the cover or turn off the product while ink is discharging. 8. When a message appears on the LCD screen, open the front cover and the ink cartridge cover again. 9. Reinsert all the ink cartridges. 10.
Solving Print Quality Problems Cannot Make Enlarged Copies from Scanner Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Maintenance Request A part used in the printer is nearing or at the end of its service life. Contact Epson for support and provide them with the displayed maintenance request Replace Parts Soon/End code. The error persists until you replace the requested part.
Turn off the printer, disconnect the power cable from the outlet and from the printer, and reconnect it. Turn on the printer again. If the message persists, Printer error. Turn the contact Epson for support and provide them with the displayed printer error power off and on again. code.
You see a screen like this: 3. Select one of these options: • Network Settings: Resets all network settings. • Clear All Data and Settings: Resets all control panel settings except date and time, length unit, and language settings. You see a confirmation screen. 4.
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
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give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
• Check if the selected printer port is correct. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. • Make sure there are no errors on the screen. • If you have Print Preview enabled in your printer driver, the preview appears after you click Print but before printing starts.
Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Printout Quality Problems Roll Paper Jam Problems Cut Sheet Paper Jam Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: •...
• If the paper creases as it ejects into the paper basket, close the paper basket and support the printout with your hands before it touches the floor. *The paper basket and stand are optional for the SureColor T3170. Parent topic:...
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2. Release the central lock and open the roll paper cover. 3. Cut the paper above the paper feed slot. 4. Close the roll paper cover and the cut sheet cover. 5. Remove the jammed paper from the front of the product.
6. Open the front cover and remove any other jammed paper as necessary. Note: Do not touch the print head. 7. Close the front cover. 8. Turn the printer off and on. 9. Cut the edge of the roll paper straight horizontally, and reload the roll paper. Note: Make sure to cut off any jagged or folded sections of paper.
2. Open the front cover. 3. Remove any other jammed paper as necessary. Note: Do not touch the print head. 4. Close the front cover. 5. Turn the printer off and on. 6. Reload a cut sheet. Parent topic: Solving Paper Problems Related tasks Loading Single Cut Sheets Loading Paper in the Auto Sheet Feeder...
• Enable color management in the software application or in the printer driver. • If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Check the quality setting that you selected in the printer driver. Using a faster printing method may decrease the overall print quality.
Related references Paper Specifications Color Mode Options - Windows Level Options - Windows Color Mode Options - Mac Level Options - Mac Related tasks Adjusting Print Quality Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Removing and Installing Ink Cartridges Checking Ink Cartridge and Maintenance Box Status on the LCD Screen Creating Custom Paper Configurations...
• If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Depending on the print density and type of paper you are using, the ink may take a while to dry. Do not stack the prints until the ink is completely dry.
If you cannot make enlarged copies from a scanner connected to your printer, try these solutions: • Make sure all cables are securely connected and the scanner is turned on. • Make sure the scanner connected to the printer is compatible. Visit the Epson website for the most updated list of supported scanners.
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If re-installing your product software does not solve a problem, contact Epson support. Parent topic: Uninstall Your Product Software...
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
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You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
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Other paper types: 5 sheets Cut sheet paper (1 sheet) Width SureColor T3170: 8.23 to 24 inches (210 to 610 mm) SureColor T5170: 8.23 to 36 inches (210 to 914 mm) Length 11 to 46.8 inches (279.4 to 1189 mm) Thickness 0.005 to 0.01 inch (0.12 to 0.27 mm)
Note: Margins may change depending on the Top/Bottom Margins setting that you select. The numbers below are the standard settings. Printable width: SureColor T3170: 12.95 to 24 inches (329 to 610 mm) SureColor T5170: 12.95 to 36 inches (329 to 914 mm) Printable length: 11 to 708.67 inches (279.4 to 18000 mm) Left/right margin: 0.12 inch (3 mm) minimum...
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Cut sheet (auto sheet feeder) Printable width: 8.27 to 11.69 inches (210 to 297 mm) Left/right/top/bottom margin: 0.12 inch (3 mm) Printable length: 10.98 to 16.54 inches (279 to 420 mm) Cut sheet (1 sheet)
Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Weight 101.41 lb (46 kg) (without ink cartridges or output tray) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 1.4 A Power consumption Printing: approximately 28 W Ready mode: approximately 8.0 W Sleep mode: approximately 1.6 W Power off mode: approximately 0.2 W Parent topic:...
Interface Specifications Interface type High-Speed USB port compatible with USB 2.0 specification (OPTION port) SuperSpeed USB port compatible with USB 3.0 specification (USB port) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standards IEEE802.11b/g/n Securities WEP (64/128bit) WPA-PSK (TKIP) WPA2-PSK (AES) (complies with WPA2 standards with support for WPA/WPA2 Personal) Frequency range 2.4 GHz...
• Manufacturer: Epson • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
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the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
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• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
• Before storing the product, make sure the print head is positioned at the far right. • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
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1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.