26 Troubleshooting
Problem
The ice machine is
noisy
Little or no ice
production from
the ice machine
Odor, grey color, or
off taste in the ice
Possible Cause
•
Do you hear water
being circulated in the
ice machine?
•
Is there a "whooshing"
sound?
•
Is there an ice slab
caught between the
evaporator plate and
the grid cutter?
•
Is the electronic
control set to the "ICE"
position?
•
Is water getting to the
ice machine?
•
Has the ice machine
just been started?
•
Is the reservoir drain
plug in place?
•
Is the water distributor
tube restricted?
•
Is the condenser fan
air flow restricted?
•
Is the room and/or
water temperature to
warm?
•
Is there scale build up
in the ice machine?
•
Is there mineral
scale build up on the
evaporator plate?
•
Is there a high mineral
content in the water?
•
Are food items being
stored in the ice bin?
Remedy
•
This is a normal sound as water
is added once every ice making
cycle.
•
Make sure water is getting to
the ice machine. Also check to
make sure the drain plug is fully
seated in the water reservoir.
•
First check to see if the ice
machine is level. If the ice
machine is level run a cleaning
cycle.
•
Check the control to be sure it
is in the "ICE" position.
•
Make sure nothing is restricting
the water supply such as a
closed water valve or a blown
fuse or tripped circuit breaker,
or a kinked supply line, or low
water pressure.
•
A typical ice production cycle
can take up to 1½ hours. Initial
start up cycles can take longer.
Check the ice machine after 24
hours for ice accumulation in
the bin.
•
Check that the reservoir drain
plug is properly seated.
•
Run a cleaning cycle to clean
the ice machine. Also check
any filters to make sure they are
not restricted.
•
Make sure the grille in the front
of the ice machine is open for
proper air circulation.
•
Move the ice machine to
an area where the ambient
temperature is below 90°F
(32°C). The ice machine should
not be placed next to a heat
source such as an oven. Check
the cold water connection.
•
If there is scale build up on the
evaporator, the ice machine
needs to be cleaned. See
"Cleaning the Ice machine".
•
The ice machine needs
cleaning. See "Cleaning the Ice
Machine".
•
The water may need to be
filtered.
•
Remove food from the ice bin.