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24 Troubleshooting
Before You call For Service
If the unit appears to be malfunctioning, read through Normal Operation first. If the
problem persists, check the Troubleshooting Guide. Locate the problem in the guide
and refer to the cause and its remedy before calling for service. The problem could be
something very simple which can be solved without a service call.
DANGER
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main
electrical power has been disconnected.
Troubleshooting Guide
Problem
Unit does not
operate.
Unit runs but no ice
is produced.
Possible Cause
•
No electrical power to
the unit.
•
Cycle selector switch
set improperly.
•
Is the ice machine's
power cord plugged
in?
•
Is the electronic control
showing the "ICE"
position?
•
Is a fuse blown or a
circuit breaker been
tripped?
•
Is the temperature of
the room cooler than it
normally is?
•
Is there a drain pump
in the ice machine?
•
No water being
supplied to the unit.
Remedy
•
Make sure power cord is
plugged in. Check for blown
fuse or tripped circuit breaker.
•
Make sure cycle selector switch
is set to ICE/ON.
•
Plug the power cord into a
grounded 3 prong outlet.
•
Check the control to be sure it
is in the "ICE" position.
•
Replace a blown fuse or reset a
tripped circuit breaker.
•
The minimum room
temperature is 55°F (13°C). The
bin thermistor may be sensing
the room temperature and shut
off before the bin is full of ice. If
the room temperature remains
low the ice machine may not
restart.
•
The drain pump is designed
to temporarily shut the unit off
when large quantities of water
create a high-limit condition.
Wait a few minutes as the drain
pump will continue to operate
to dispose of the excess water.
If there is still water in the ice
bin check the drain pump
vent line and drain line for
obstructions or kinking.
•
Check to see that water is
connected and turned on to the
unit and that ambient temperature
does not exceed 100°F.
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Table of Contents
Troubleshooting
