Settings; Troubleshooting; Multimedia Address Book Editor Utility; Overview - Gembird EHS-Office User Manual

7.4 Settings

Send to default recipient. If this option is on then the e-mail created using EHSMonitor will be sent to the Default recipient
automatically and immediately.
Note: Refer to Multimedia Address Book Editor Help file to learn how to specify the Default recipient.
Send through SMTP server immediately. Use this option to send e-mails with Multimedia Address Book directly through
SMTP server using your e-mail account. No mail client is required in this case. Enter SMTP server address in Outgoing mail
(SMTP) server field, enter your name and e-mail address, check SMTP server requires authentication and specify Server
logon options if necessary. The message will be then sent directly through the SMTP server.
Note: the Subject field of the e-mail in this case will be filled with Subject prefix followed by time stamp, using the template
[DD. MM. YYYY hh:mm:ss], where letters "YYYY", "MM", "DD", "hh", "mm", "ss" represent current year, month, day, hour,
minute and second respectively. The sender of such E-mail can be specified in the E-mail account options.
Use Outgoing mail (SMTP) server port number field to change the server port number.

7.5 Troubleshooting

Possible reasons of being unable to send an e-mail.
If you are trying to send an e-mail using your default mail client (Send through SMTP server immediately option is switched off):
·
Check if one of the supported mail clients (MS Outlook, Outlook Express, Lotus, Mozilla Mail, Netscape) is installed on
your computer and used as a default mail client.
If you are trying to send an e-mail directly through SMTP server (Send through SMTP server immediately option is switched
on):
·
Check your Internet connection.
·
Check the following Multimedia Address Book settings:
Check if your SMTP server is specified correctly.
o
Check if the server logon options are specified correctly, if your SMTP server required authentication.
o
Contact your system administrator to verify the outgoing mail server port number.
o

8. Multimedia Address Book Editor utility

8.1 Overview

Multimedia address book editor is a utility tool intended to fill and update the multimedia address book, which can be used with
the EHSMonitor software. When Use multimedia address book option is switched on, whenever you create an e-mail using
EHSMonitor the Multimedia Address Book - Contacts dialog appears and helps to choose the message recipient without
typing. To make navigation through the list of Contacts easier each contact is coupled with an image and/or sound.

8.2 Editing Contacts list

Use New contact button to create a new contact. Select any existing contact from the list to edit its attributes. In addition to the
standard Name, E-mail and Phone attributes MAB Editor allows to assign an image and/or a sound to any contact. You can select
one of the images from the supplied image collection or use your own picture (BMP,JPG,GIF graphics formats are supported).
Browse for an appropriate Wav or Mp3 file on your computer to assign it to the contact. Use Save button to save changes.
Press Default button to make from the currently selected contact the Default recipient. Default recipient is shown as first in the
Multimedia Address Book - Contacts dialog for quicker access. Refer to the Multimedia Address Book help file for details of
using Default recipient. Use Preview button to open the Multimedia Address Book - Contacts dialog with the updated Contacts
list.
Hint: Use Rec or Rec and Save to file options in the EHSMonitor software to create audio files, which can later be assigned to
the Multimedia address book entries.

8.3 Multimedia Address Book Contacts file

In this case Multimedia Address Book window will not be shown.