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Troubleshooting
Washing performance is poor: Stains persist or the laundry is not whitened.(**)
• Insufficient amount of detergent is used. >>>
• Excessive laundry was loaded in. >>>
"Programme and consumption table".
• Wrong programme and temperature were selected. >>>
to be washed.
• Wrong type of detergent is used. >>>
• Detergent is put in the wrong compartment. >>>
bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared on the laundry.
• Regular drum cleaning is not applied. >>>
Washing performance is poor: Clothes smell unpleasantly.(**)
• Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and/
or in short programmes. >>>
washing. Thus, a humid environment favorable for bacteria cannot occur in the machine.
Colour of the clothes faded.(**)
• Excessive laundry was loaded in. >>>
• Detergent in use is damp. >>>
excessive temperatures.
• A higher temperature is selected. >>>
degree of the laundry.
It does not rinse well.
• The amount, brand and storage conditions of the detergent used are inappropriate. >>>
for the washing machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose
them to excessive temperatures.
• Detergent is put in the wrong compartment. >>>
cycle is not selected, machine can take this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Pump filter is clogged. >>>
• Drain hose is folded. >>>
Laundry became stiff after washing.(**)
• Insufficient amount of detergent is used. >>>
the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>>
cycle is not selected, machine can take this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Detergent might be mixed with the softener. >>>
with hot water.
Laundry does not smell like the softener.(**)
• Detergent is put in the wrong compartment. >>>
cycle is not selected, machine can take this detergent during rinsing or softener step. Wash and clean the dispenser with
hot water. Put the detergent in the correct compartment.
• Detergent might be mixed with the softener. >>>
with hot water.
36 / EN
Use recommended amount of detergent appropriate for the laundry.
Do not load the machine in excess. Load with amounts recommended in the
Use original detergent appropriate for the machine.
Put the detergent in the correct compartment. Do not mix the
Clean the drum regularly. For this, please see 7.2.
Leave the detergent drawer as well as the loading door of the machine ajar after each
Do not load the machine in excess.
Keep detergents closed in an environment free of humidity and do not expose them to
Select the proper programme and temperature according to the type and soiling
If detergent is put in the prewash compartment although prewash
Check the filter.
Check the drain hose.
Using insufficient amount of detergent for the water hardness can cause
If detergent is put in the prewash compartment although prewash
Do not mix the softener with detergent. Wash and clean the dispenser
If detergent is put in the prewash compartment although prewash
Do not mix the softener with detergent. Wash and clean the dispenser
Select the proper programme and temperature for the laundry
Use a detergent appropriate
Washing Machine / User's Manual
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