Summary of Contents for Samsung Xpress M267x Series
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User’s Guide User’s Guide ADVANCED ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning the installation, basic operation and troubleshooting on Windows.
Wired network setup 1. Software Installation Installing driver over the network IPv6 configuration Installation for Mac Wireless network setup Reinstallation for Mac Samsung MobilePrint Installation for Linux AirPrint Reinstallation for Linux Google Cloud Print™ 2. Useful Setting Menus 4. Special Features...
Accessing management tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Document Creator Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience Using the Linux Unified Driver Configurator 6.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
Installation for Mac Make sure that the machine is connected to your computer and Select Direct Connection using USB cable on the Printer Connection powered on. Type and click Continue. Insert the supplied software CD into your CD-ROM drive. Click Add Printer button to select your printer and add it to your printer list.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.
2. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print menu • Copy menu • Fax menu •...
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33). The following are tips for using this chapter •...
Print menu Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can set the machine to print copies on both sides of page 33).
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Print menu Item Description Emulation Sets the emulation type and option. a. M287xND/M287xFD/M287xFW/M287xHN only. 2. Useful Setting Menus...
Copy menu Item Description Copy feature You can set the machine to print copies on both sides of paper. • 1 Sided: Scans one side of an original and prints it on Some menus may not appear in the display depending on options or one side of the paper.
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Copy menu Item Description Item Description Set the machine to sort the copy job. For example, if you Prints an image without its background. This copy make 2 copies of a 3 page original, one complete 3 page feature removes the background color and can be document will print followed by a second complete helpful when copying an original containing color in document.
Copy menu Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: Press (copy) > (Menu) >...
Fax menu Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 68). • Some menus may not appear in the display depending on options or Multi Send models. If so, it is not applicable to your machine (see "Menu overview" You cannot send a color fax using this feature.
Fax menu To change the menu options: Item Description • Press (fax) > (Menu) > Fax Setup > Sending on the control panel. Stores the received fax in memory without printing out. To print received documents, you need to enter the Secure Receive password.
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Fax menu Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size models.
(make sure the main power switch is on). Sets the fax number which will be printed at the top of • If you run the printer driver or Samsung Easy Fax Number Printer Manager, the time automatically each fax page that you send.
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System setup Item Description Item Description You can set the condition to wake up from power-save Determine whether or not the machine continues mode. printing when it detects the paper does not match the paper settings. • On: The machine wake up from the power save mode •...
System setup To change the menu options: Item Description • Press (Menu) > System Setup > Paper Setup on the control panel. Allows you to save print resources and enables eco- friendly printing. • Default Mode: Select whether to turn the Eco mode Item Description on or off.
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System setup To change the menu options: Item Description • Press (Menu) > System Setup > Sound on the control panel. Adjusts the ringer volume. For the ringer volume, you can Ringer select off, low, middle, and high level. Item Description Turns the key sound on or off.
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System setup Item Description Maintenance Prints a usage page. The usage page contains the Usage Counter total number of pages printed. Prints information on the faxes you have recently Some menus may not appear in the display depending on options or Fax Received received.
Press (Menu)> Network on the control panel, Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you Option Description can find this. Selects the appropriate protocol and configure parameters to use the network environment.
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System setup Option Description Option Description You can activate or deactivate the following protocols. • MDNS: You have to enable this option to use MDNS (Multicast Domain Name System) protocol. • Net. Activate: : You can set whether to use Ethernet •...
• Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung MobilePrint • AirPrint • Google Cloud Print™ Supported optional devices and features may differ according to your model (see "Features by...
Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
Wired network setup For example: Printing a network configuration report • MAC Address: 00:15:99:41:A2:78 • IP Address: 169.254.192.192 You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network.
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Turn on the machine. (see "Printing a network configuration report" on page 175) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes From the Windows Start menu, select All Programs > Samsung 0015992951A8. Printers > SetIP > SetIP. Click the icon (third from left) in the SetIP window to open the TCP/ Click Apply, and then click OK.
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The following instructions may vary from your model or operating systems. Set IP Address button. Click the icon (third from left) in the SetIP window to open the TCP/ Open /opt/Samsung/mfp/share/utils/. IP configuration window. Double-click the SetIPApplet.html file. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by Click to open the TCP/IP configuration window.
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Wired network setup Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 175) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. The machine will automatically print the Network Configuration Report.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...
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Installing driver over the network Using Enhanced Features and Participating in Printer Usage Windows Information Collection Program (optional). Then, click Next. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address"...
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Click Add a device. Discovered machines will be shown on the screen. • Samsung Printer Experience app can only be used in the Start screen Click the model name or host name you wish to use. when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet.
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Installing driver over the network Command- line Definition Description Command- line Definition Description /n”<Printer name>” Specifies printer name. With this parameter, you can /s or Starts silent installation. Installs machine drivers Printer instance shall be add printer instances as your without prompting any UIs or created as specified printer wishes.
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Installing driver over the network Command- line Definition Description /up”<printer Removes only specified This command provides a name>” or printer instance and not the way to remove only specified Make sure that the machine is connected to your network and powered driver files.
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After the machine is added, click Finish. Linux When installation is done, click Finish. You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 3. Using a Network-Connected Machine...
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Select Network printer and click the Search button. The printer’s IP address and model name appears on list field. From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. Select your machine and click Next.
Installing driver over the network Run the install script. Uninstalling the printer driver package “./install –i” install is the installer script file which is used to install or uninstall the The utility should be used to delete the printer installed in the system. UNIX Printer Driver package.
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Installing driver over the network Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible-numeric IP address is not allowed.
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. From the control panel Activating IPv6 • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 "Menu overview"...
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IPv6 configuration • Accessing menus may differ from model to model (see "Accessing the From the SyncThru™ Web Service menu" on page 33). • It may be necessary to press to navigate to lower-level menus for some models. Activating IPv6 Access a web browser, such as Internet Explorer, from Windows.
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IPv6 configuration • You can also set the DHCPv6. Address must be enclosed in '[ ]' brackets. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA.
Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...
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Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. 3.
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Wireless network setup Set up method Connecting method Description & Reference From the computer Windows user, see "Access point via USB cable (recommended)" on page 198. Windows user, see "Access point without a USB cable" on page 201. Mac user, see "Access point via USB cable (recommended)" on page 206. With Access Point Mac user, see "Access point without a USB cable"...
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Wireless network setup Set up method Connecting method Description & Reference From the computer Windows user, see "Ad hoc via USB cable" on page 203. Mac user, see "Ad hoc via USB cable" on page 210. Without Access Point Wi-Fi Direct setup "Setting the Wi-Fi Direct for mobile printing"...
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Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
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Wireless network setup Machines with a display screen Connecting in PIN mode Select (Menu) > Network > Wireless > WPS Setting > PIN on the Connecting in PBC mode control panel. Or press and hold the (WPS) button on the control panel for more Select (Menu) >...
Wireless network setup Using the menu button In the following cases, the machine automatically re-connects to the wireless network: • The machine is turned off and on again. • The access point (or wireless router) is turned off and on again. Some menus may not appear in the display depending on options or models.
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Wireless network setup Select (Menu) > Network > Wireless > WLAN Settings on the • Software CD that was provided with your machine control panel. • A machine installed with a wireless network interface Press the OK to select the setup method you want. •...
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Wireless network setup Insert the supplied software CD into your CD-ROM drive. Select Wireless network connection on the Printer Connection Type screen. Then, click Next. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X”...
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Wireless network setup If Select Select the Wireless Setup Method screen appears, select • Authentication: Select an authentication type. Using a USB cable and click Next. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. If the screen does not appear, go to step 10.
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A machine installed with a wireless network interface this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 216). • Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name and the maximum length is 22 characters.
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Wireless network setup Creating the infrastructure network Select Wireless network connection on the Printer Connection Type screen. Then, click Next. Turn on your computer, access point, and machine. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories >...
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Wireless network setup Select Using a direct wireless connection on the Select the Wireless Ad hoc via USB cable Setup Method screen. Then, click Next. If you do not have an access point (AP), you may still connect the machine If the screen does not appear, go to step 7.
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Wireless network setup Creating the ad hoc network in Windows Turn on your computer and the wireless network machine. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories >...
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Wireless network setup • Encryption: Select the encryption (None, WEP64, WEP128). Before entering the IP address for the machine, you must know the • Network Password: Enter the encryption network password value. computer’s network configuration information. If the computer’s network •...
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Wireless network setup The Wireless Network Setting Complete window appears. Click Next. • USB cable When the wireless network settings are completed, disconnect the USB Make sure that the machine is connected to your computer and cable between the computer and machine. Click Next. powered on.
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Wireless network setup Select Wireless network connection on the Printer Connection Type Select Using a USB cable on the Configure wireless and click Continue. settings to the printer screen and click Next. If the screen does not appear, go to step 15. After searching, the window shows the wireless network devices.
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• Enter the wireless Network Name: Enter the SSID of the access point • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (SSID is case-sensitive). (see "Setting up Wi-Fi Direct" on page 216). •...
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Wireless network setup Make sure that the machine is connected to your computer and Select Wireless network connection on the Printer Connection Type and click Continue. powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Mac desktop. •...
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Wireless network setup Select Using a direct wireless connection on the Configure wireless Ad hoc via USB cable settings to the printer screen and click Next. If you do not have an access point (AP), you may still connect the machine If the screen does not appear, go to step 13.
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Wireless network setup Click Agree to agree to the license agreement. The wireless network security window appears when the ad hoc network has security setting. When the message that warns that all applications will close on your Select Open System or Shared Key for the authentication and click Next. computer appears, click Continue.
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Wireless network setup When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next.. Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network If the network cable is connected, it may have trouble finding the configuration is set to DHCP, the wireless network setting should also be machine when configuring the wireless network.
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Wireless network setup IP setting using SetIP Program (Windows) • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over This program is used to manually set the network IP address of your machine the network"...
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Wireless network setup Check whether or not the network cable is connected to the machine. If Select the one Network Name(SSID) in the list. not, connect the machine with a standard network cable. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect Start a web browser such as Internet Explorer, Safari, or Firefox and enter to a specific wireless network must use the same SSID.
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Wireless network setup Type in the ID and Password, then click Login. We recommend you to Disconnect the network cable (standard or network). Your machine should change the default password for security reasons. then start communicating wirelessly with the network. In case of Ad-hoc •...
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Network Password that is randomly generated From the USB cable-connected computer(recommended) by default. After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in the Wi-Fi Direct can be made. From the machine (Machines with a display screen) Samsung Easy Printer Manager is Available for Windows Accessing menus may differ from model to model (see "Accessing the...
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After setting up Wi-Fi Direct, you need to download the mobile printing user's guide included on the software CD supplied with your machine and application (For example: Samsung Mobile printer) to print from your prepare a wireless network machine. smartphone.
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Wireless network setup Connecting Failure - SSID Not Found • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point. 3.
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Wireless network setup Connecting Failure - Invalid Security the product's IP address and the printer port's IP address. How to compare: • Security is not configured correctly. Check the configured security on your 1 Print the network information report of your printer, and then check the access point and machine.
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Wireless network setup For a Static network environment • Check the wireless reception around the machine. If the router is far from the machine or there is an obstacle, you might have difficulty receiving the The machine uses the static address when the computer is configured signal.
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• You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless network. •...
Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point. Installing a new driver or configuring network settings isn’t necessary –...
AirPrint Type in the ID and Password, then click Login. If it’s your first time AirPrint allows you to wirelessly print directly from an iPhone, iPad, logging into SyncThru™ Web Service, type in the below default ID and and iPod touch running the latest version of iOS. password.
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AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 3. Using a Network-Connected Machine...
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the SyncThru™ Web Service website. smart phone, tablet or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into SyncThru™...
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Google Cloud Print™ Click Finish printer registration. Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store Now your printer is registered with Google Cloud Print™ service. such as Android Market or App Store.
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Google Cloud Print™ Select Print with Google Cloud Print. Click the Print button. 3. Using a Network-Connected Machine...
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Setting up the fax address book • Printing features • Scan features • Fax features • The procedures in this chapter are mainly based on Windows 7. •...
• For Windows and Mac users, you set from Samsung Easy Printer Manager Before you set the altitude value, determine the altitude where you are. (Switch to advanced mode) Device Settings, see "Device...
Entering various characters As you perform various tasks, you may need to enter names and numbers. For Keypad letters and numbers example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names.
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Entering various characters Assigned numbers, letters, or characters M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9 &...
Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
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Setting up the fax address book Press (Stop/Clear) to return to ready mode. Editing group dial numbers Registering a group dial number Select (fax) > (Address Book) > New & Edit > Group Dial on the control panel. Select (fax) > (Address Book) >...
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Setting up the fax address book Select ct (fax) > (Address Book) > Search & Dial > Speed Dial or Group Dial on the control panel. Enter All or ID and press OK. Press the name and number or the keypad button labeled with the letter you want to search.
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If Printing preferences has a , you can select other printer drivers on page 55). connected to the selected printer. • This feature may not be available depending on model or optional goods (see "Features by models"...
Click Print. higher. • For models that provide XPS driver from the Samsung website, http:// Type in the destination path and the file name, and then click OK. www.samsung.com > find your product> Support or downloads. For example, c:\Temp\file name.
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Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
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Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
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Printing features Item Description • Double-sided • Off: Disables this feature. Printing • Long Edge: This option is the conventional layout used in bookbinding. • Double-sided Printing (Manual) • Short Edge: This option is the conventional layout used in calendars. Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document.
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Printing features Item Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. Watermark c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options. (Editing a watermark) d Click Update to save the changes.
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Printing features Item Description a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. Overlay d In the Save As window, type a name up to eight characters in the File name box.
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Printing features b. M287xND/M287xFD/M287xFW/M287xHN only. 4. Special Features...
Find Samsung Printers > Direct Printing Utility. To install this program: Select your machine from the Select Printer drop-down list and click Download the software from the Samsung website then unpack and install it: Browse. (http://www.samsung.com > find your product > Support or Downloads).
Printing features Using the right-click menu Open the document to print. Open the File menu and click Page Setup (Document Setup in some Right-click on the PDF file to print and select Direct Printing. applications). The Direct Printing Utility window appears with the PDF file is added. Choose your paper size, orientation, scaling, other options, and make sure that your machine is selected.
Printing features Open an application, and select Print from the File menu. From your Mac application, select Print from the File menu. Select Layout from the drop-down list under Orientation. In the Pages Select Layout from the drop-down list under Orientation. per Sheet drop-down list, select the number of pages you want to print Select a binding orientation from the Two-Sided option.
Printing features Using help Printing from applications Click the question mark on the bottom-left corner of the window and click on There are a lot of Linux applications that allow you to print using Common UNIX the topic you want to know about. A pop-up window appears with information Printing System (CUPS).
Printing features Printing files The Printer Properties window appears. The following five tabs display at the top of the window: You can print text, image, pdf files on your machine using the standard • General: Allows you to change the printer location and name. The CUPS directly from the command line interface.
Printing features Unix printing To take advantage of the printer features provided by your printer driver, press Properties. Some features may not be available depending on models or options. It Press OK to start the print job. means that the features are not supported (see "Features by models" on page 7).
Printing features Printer-Specific Settings tab Automatic/manual duplex printing may not be available depending on Select various options in the JCL and General frames to customize various models. You can alternatively use the lpr printing system or other settings. These options are specific to the printer and depend on the PPD file. applications for odd-even printing (see "Features by models"...
(see "Scanning from image editing program" on page 252). • Samsung Scan Assistant/ Easy Document Creator: You can use this program to scan images or documents. We recommend using scan Basic scanning method features with the Samsung Easy Document Creator program provided in the supplied sofware CD.
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(see "Features by models" on page 7). locally" on page 28). Place a single document (see "Loading originals" on page 51). Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 282). Select the appropriate machine from the Printer List.
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Scan features Select your registered computer ID, and enter the Password if Make sure that the machine is connected to your computer and necessary. powered on. Place a single document (see "Loading originals" on page 51). • ID is the same ID as the registered scan ID for Switch to advanced mode Scan to Settings.
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Scan features Make sure that the machine is connected to your computer and Scanning using the WIA driver powered on. Place a single document (see "Loading originals" on page 51). Your machine supports the Windows Image Acquisition (WIA) driver for scanning images.
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Place a single document (see "Loading originals" on page 51). Scanning with Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. We recommend using scan features with the Samsung Easy Document Creator program provided in the supplied sofware CD.
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• This feature may not be available depending on model or optional goods any option you want to know about. (see "Features by models" on page 7). • For Windows, you need to download Scan Assistant from the Samsung website to install the printer software (http://www.samsung.com >...
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Scan features Scanning from network connected machine Mac scanning Network or wireless model only (see "Features by models" on page 7). Scanning from USB connected machine Make sure that your machine is connected to a network. Make sure that the machine is connected to your computer and powered on.
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Scan features Select the scanner on the list. • If scanning does not operate in Image Capture, update Mac OS to the latest version. • For more information, refer to the Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop.
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The document is scanned and the image preview appears in the Preview Pane. Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. Drag the pointer to set the image area to be scanned in the Preview Pane.
Fax features Fax features Redialing the fax number Press (Redial/Pause) button on the control panel. • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 67). Select the fax number you want. • M267xN/M287xND does not support fax features. Ten recently sent fax numbers with ten received Caller IDs are shown.
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(see "Features by models" on page 7). You can send a fax from your computer without going to the machine. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer driver.
Fax features Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time on the following day. You can set your machine to send a fax at a later time when you will not be present.
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Fax features Canceling a reserved fax job If an original is placed on the scanner glass, select Yes to add another pages. Load another original and press OK. When you have finished, select No when Another Page? appears. Press (fax) > (Menu) >...
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Fax features Place a single document (see "Loading originals" on page 51). Forwarding a received fax You can set the machine to forward the received fax to other destination by a fax or a PC. If you are out of office but have to receive the fax, this feature may be useful.
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Fax features Changing the receive modes This setting may not be available depending on your country. Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode Press OK. on the control panel. Press (Stop/Clear) to return to ready mode. Select the option you want.
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Fax features • If you have set your machine to this mode and your answering machine Receiving faxes using DRPD mode is switched off, or no answering machine is connected to EXT socket, your machine automatically goes into Fax mode after a predefined Distinctive Ring is a telephone company service which enables an user to use a number of rings.
Fax features Receiving in secure receiving mode Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or This feature may not be available depending on model or optional goods models.
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Fax features Press OK. Press (Stop/Clear) to return to ready mode. Receiving faxes in memory Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory.
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• Accessing management tools • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience • Using the Linux Unified Driver Configurator...
Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from the Charms, select Search > Apps.
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www. samsung.com > find your product > Support or Downloads).
Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked.
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Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. • SyncThru™...
You can also connect to • Print information: Prints reports such as system related reports, e-mail Samsung website or download drivers by selecting the Link menu. address, and font reports. • Firmware Upgrade: Upgrade your machine’s firmware.
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Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. If you have not configured outgoing server environment, go to Settings > Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field Network Settings > Outgoing Mail Server(SMTP) to configure network and press the Enter key or click Go.
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These The screenshot may differ depending on operating system you are using. documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Easy Document Creator...
Provides the ability to directly fax a document from Easy need to be saved in an editable text format. Document Creator if the Samsung Network PC Fax driver • Book Scanning: Use for scanning books with the is installed (see "Sending a fax in the computer" on page flatbed scanner.
Using Samsung Easy Document Creator Click Scan to scan a final image or Prescan to get another preview Search If you cannot see any device ready to use, click this button image. to find a device. Select to Save to Location, Send to E-mail, or Send to SNS.
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Using Samsung Easy Document Creator Using Quick Scan Upload Existing File Place a single document face down on the document glass, or load the Click SNS Upload from the home screen. documents face up into the document feeder (see "Loading originals" on Click Existing File to SNS >...
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To guarantee Click Add Image to find the file to convert. correct functioning of SNS upload in Samsung Easy Document Creator, unrestricted network environment is needed for HTTPS communication. Enter a name and author to be used as metatag information for the .epub file, a file name, and select a save location.
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Using Samsung Easy Document Creator Enter the fax information (recipient’s number, cover page information, etc). Click Send. Plug-ins Easy Document Creator will also create new plug-ins for Microsoft PowerPoint, Word, and Excel. These new plug-ins will be in a new Easy Document Creator menu on the applications’...
Understanding Samsung Easy Printer Manager To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. Printer list The Printer List displays printers installed on your computer and network printers added by network •...
Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the machine’s section also includes links to applications in the advanced model name, IP address (or Port name), and machine settings.
Using Samsung Easy Printer Manager Fax to PC Settings Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. This menu includes settings related to the basic fax functionality of the selected device.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
Internet to use this feature. From the Charms, select Devices. Visit Samsung Links to Samsung printer website. You need to be Select your printer from the list connected to the Internet to use this feature. Select the printer settings, such as the number of copies and orientation.
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Using Samsung Printer Experience Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
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Using Samsung Printer Experience Basic tab Advanced tab Paper settings Basic This option allows you to set the basic paper handling specifications. This option allows you to choose the basic printing settings such as copies, Layout settings orientation, and document type.
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The most frequently used printing menus are displayed for quick scanning. Place a single document face down on the document glass, or load the documents face up into the document feeder. Click the Samsung Printer Experience tile on the Start screen. Job Accounting Click Scan ( This option allows you to print with the given permission.
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Using Samsung Printer Experience Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected.
After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. After changing the configurations, click Exit to close the Unified Driver Configurator.
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Using the Linux Unified Driver Configurator The printer control buttons are, as follows: Classes tab • Refresh: Renews the available machines list. The Classes tab shows a list of available machine classes. • Add Printer: Allows you to add a new machines. •...
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Using the Linux Unified Driver Configurator Switches to Ports configuration. Ports configuration Shows all of the available ports. In this window, you can view the list of available ports, check the status of each Shows the port type, device connected to the port, and status. port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
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Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.
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Thick (see "Opening printing preferences" on page 57). Samsung Printer Samsung Printer Experience is not installed. Samsung Printer Experience is not shown when you click more settings. Experience is not shown Download the app. from the Windows Store and when you click more install it.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 89). •...
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Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 80). If white vertical streaks appear on the page: •...
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Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
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Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
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Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
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Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 89). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 80). If the problem persists, the machine may require repair.
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Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 62). If the defect still appears after set the Copy Feature >...
Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 51). •...
Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished. computer screen: • The selected port is currently being used. Restart your computer and try again. •...
Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 95). you sent.
Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
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Operating system problems Condition Suggested solutions The machine does not appear • Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on. on the scanners list. • Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver configurator, switch to Scanners configuration, then press Drivers.
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center Web Site the Samsung customer care center. BOSNIA 05 133 1999 www.samsung.com Country/Region Customer Care Center Web Site BOTSWANA 0800-726-000 www.samsung.com ALBANIA 42 27 5755 www.samsung.com...
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800-SAMSUNG (800-726786) www.samsung.com 0180 5 SAMSUNG bzw. www.samsung.com CZECH REPUBLIC 0180 5 7267864* (*0,14 €/Min. Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, GERMANY aus dem dt. Festnetz, aus dem Sokolovská 394/17, 180 00, Praha 8 Mobilfunk max. 0,42 €/Min.) DENMARK 70 70 19 70 www.samsung.com...
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Customer Care Center Web Site 00-1800-5077267 www.samsung.com/ 0 801-1 SAMSUNG (172-678) www.samsung.com POLAND latin_en (English) +48 22 607-93-33 NICARAGUA www.samsung.com/ PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com latin (Spanish) PUERTO RICO 1-800-682-3180 www.samsung.com NIGERIA 0800-726-7864 www.samsung.com 08008 SAMSUNG (08008 726 www.samsung.com NORWAY 815 56480 www.samsung.com...
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Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site 0848-SAMSUNG (7267864, CHF www.samsung.com/ch UZBEKISTAN 8-10-800-500-55-500 www.samsung.com 0.08/min) (German) VENEZUELA 0-800-100-5303 www.samsung.com SWITZERLAND www.samsung.com/ VIETNAM 1 800 588 889 www.samsung.com ch_fr(French) ZAMBIA 211350370 www.samsung.com TADJIKISTAN 8-10-800-500-55-500 www.samsung.com...
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Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
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Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
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Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
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Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
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Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
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Index copy scanning search general setup address book send fax 277 280 copy button 24 25 editing SNS scanning copying group editing SNS upload basic copying group registering eco printing reducing or enlarging copies registering entering character using error message address book setup default settings AirPrint...
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Index receiving faxes in memory driver installation for USB cable connected receiving in Answering Machine mode 264 general icons driver reinstallation for USB cable connected receiving in DRPD mode general settings receiving in Fax mode glossary printer properties receiving in secure mode google cloud printing printing receiving in Tel mode...
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Index driver reinstallation for USB cable connected UNIX preparing originals type Windows print printing general setup general setup scanning installing environment mobile OS system requirements introducing network programs mobileprint using SetIP IPv6 configuration print media SetIP program 175 176 177 213 card stock scanning wired network setup...
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Index printing problems Scanning with Samsung Easy Document Creator multiple pages on one sheet of paper printing quality problems Scanning with Samsung Scan Assitant 255 scanning problems scanning printing a document basic information Windows Linux scanning printing on both sides of paper...
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28 31 152 154 network cable driver reinstallation 153 155 toner cartridge using help 58 246 estimated life handling instructions non-Samsung and refilled watermark redistributing toner create replacing the cartridge delete storing edit tray Windows adjusting the width and length...