Warranty (For United States And Puerto Rico) - Panasonic KX-TG572SK Operating Instructions Manual

Appendix

Warranty (For United States and Puerto Rico)

Panasonic Telephone Products
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as "the warrantor") will, for the length of the
period indicated on the chart below, which starts with the date of original purchase ("Limited
Warranty period"), at its option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to repair, replace or refund will be made by the warrantor.
Parts
One (1) Year
During the "Labor" Limited Warranty period there will be no charge for labor. During the "Parts"
Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid
during the Limited Warranty period. This Limited Warranty excludes both parts and labor for
batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended
only to the original purchaser and only covers products purchased as new.
Mail-in Service--Online
Online Repair Request
To submit a new repair request and for quick repair status visit our web site at
www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all accessories, and
send it prepaid. Include a letter detailing the complaint, a return address and provide a day time
phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking
number for your records. A copy of valid registered receipt is required under the 1 year parts and
labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this product please follow
instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
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Limited Warranty
Labor
One (1) Year
For assistance, please visit www.panasonic.com/support
2014/12/05 21:38:34