Xerox VersaLink C605XL User Manual page 226

Troubleshooting
Probable Causes
Envelopes are loaded incorrectly.
Envelopes are wrinkling.
P P a a p p e e r r J J a a m m M M e e s s s s a a g g e e S S t t a a y y s s O O n n
Note: Check for, and remove, torn pieces of paper in the paper path.
Probable Causes
Some paper remains jammed in the
printer.
One of the printer doors is open.
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Probable Causes
Using paper of the wrong size,
thickness, or type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
226 Xerox ® VersaLink
User Guide
Solutions
You can print envelopes from the Bypass Tray or Tray 1.
For more information, refer to Envelopes.
• The heat and pressure of the laser printing process can cause
wrinkling.
• Use supported envelopes. For more information, refer to
Guidelines for Printing
Note:
you specify landscape orientation in the print driver.
Solutions
Recheck the paper path and make sure that you have removed all
of the jammed paper.
Check the doors on the printer. Close any door that is open.
Solutions
Use paper of the correct size, thickness, or type. For more
information, refer to
Automatic 2-Sided
Ensure that paper is loaded into the correct tray. For more
information, refer to
Load the tray with only one type and size of paper.
® C605 Color Multifunction Printer
Envelopes.
When you load envelopes long-edge feed, ensure that
Supported Paper Types and Weights for
Printing.
Supported Paper.