Download Print this page

Troubleshooting - DeLonghi ECP3120 Quick Start Manual

Advertisement

Cleaning the boiler outlet
After every 200 coffees, rinse the boiler outlet by delivering
about 0.5 l / 17 oz of water from the boiler outlet.
Cleaning the water tank
1. Clean the water tank regularly (about once a month) and
whenever you replace the water softener filter (C7, *if used)
with a damp cloth and a little mild washing up liquid;
2. Remove the filter (*if present) and rinse with running
water;
3. Replace the filter (*if provided), fill the tank with fresh
water and replace the tank.
DESCALING
We recommend descaling the coffee maker about every 200
coffees. We recommend using the De'Longhi descaler (purchase
separately).
Proceed as follows:
1. Fill the tank with the descaler solution, obtained by dilut-
ing the descaler with water up to the max level;
2. Turn the selector dial to the ON position;

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
No espresso coffee is delivered
The espresso coffee drips from
the edges of the filter holder
rather than the holes
The espresso coffee is cold
POSSIBLE CAUSE
No water in the tank
The holes in the filter holder are blocked
The espresso boiler outlet is blocked
Limescale in the water circuit
The filter holder has been inserted incor-
rectly or is dirty
The holes in the filter holder spouts are
blocked
The espresso boiler gasket has lost elasti-
city or is dirty
The READY light is not on when coffee
delivery is selected
No preheating was done
The cups were not preheated
Limescale in the water circuit
3. Make sure the filter holder is not attached and place a re-
cipient under the cappuccino maker;
4. Wait until the READY light comes on;
5. Turn the selector to the
about 1/4 of the solution in the tank: from time to time
turn the steam dial to the
steam. Then interrupt delivery by turning the selector to
the ON position and leave the solution to work for about 5
minutes;
6. Repeat point 5 another 3 times, until the tank is empty;
7. To eliminate residues of descaler solution, rinse the tank
well and fill it with clean water (without descaler);
8. Turn the selector to the
until the tank is empty;
9. Repeat points 7 and 8.
SOLUTION
Fill the tank with water
Clean the filter holder spout holes
Clean as described in the "Cleaning" section
Descale as described in the "Descaling" section
Attach the filter holder correctly and rotate firmly
as far as it will go
Clean the filter holder spout holes
Have the espresso boiler gasket replaced by Custo-
mer Services
Wait until the READY light comes on
Pre-heat as indicated in the "Tips for a hotter cof-
fee" section
Pre-heat the cups with hot water
Descale as described in the "Descaling" section
11
position and deliver
position to discharge
position and deliver water

Advertisement

loading