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47
1.888.610.7664
TROUBLESHOOTING
Problem
The screen 'locks', or
Refer to "Resetting the P-touch Labelling System" on page 45
the P-touch labelling
and reset the internal memory to the initial settings. If resetting
system does not
the P-touch labelling system does not solve the problem,
respond normally.
disconnect the AC adapter and remove the batteries for more
than 10 minutes.
The display remains
Check that the batteries are correctly installed and that the AC
blank after turning on
adapter designed exclusively for your P-touch labelling system
the power.
(provided) is correctly connected. Check that the rechargeable
Li-ion battery is fully charged.
The LCD messages are
Refer to "Setting Language and Unit" on page 26 to select your
displayed in a foreign
desired language.
language.
The label is not printed
• Check that text has been entered and that the tape cassette is
after pressing the Print
installed correctly with sufficient tape remaining.
key.
• If the tape is bent, cut off the bent section and thread the tape
through the tape exit slot.
• If the tape is jammed, remove the tape cassette and then pull
out the jammed tape and cut it. Check that the end of the tape
passes through the tape guide before reinstalling the tape
cassette.
The label is not printed
• Remove the tape cassette and reinstall it, pressing it firmly until
correctly.
it clicks into place.
• If the print head is dirty, clean it with a cotton swab or optional
print head cleaning cassette (TZe-CL4).
The ink ribbon is
If the ink ribbon is broken, replace the
separated from the ink
tape cassette. If not, leave the tape
roller.
uncut and remove the tape cassette,
then wind the loose ink ribbon onto the
spool as shown in the figure.
The P-touch labelling
• Replace the tape cassette if striped tape is visible, as this
system stops while
indicates that you have reached the end of the tape.
printing a label.
• Replace all batteries or connect the AC adapter directly to the
P-touch labelling system.
Label files saved
All files stored in the internal memory are deleted if the batteries
previously are now
are weak or the AC adapter was disconnected.
empty.
A tape jam which
Please contact Brother customer service.
cannot be cleared
keeps occuring.
What to do when...
www.calcert.com
15
10
20
5
25
0
30
What to do when...
Solution
Spool
sales@calcert.com
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