Troubleshooting; Removing Jammed Paper - Epson TM-T83 User Manual

5. Tear off the roll paper.

Troubleshooting

No lights on the control panel
Check whether the power supply cable is correctly connected to the printer and
the power outlet.
ERROR LED on (not flashing) with no printing
Check if the roll paper is correctly set, and the printer cover is closed properly.
ERROR LED flashing with no printing (and no paper jam)
Printing stops if the thermal head overheats and resumes automatically when it
cools.
If overheating is not the cause, turn the printer off, and after 10 seconds, back on.

Removing Jammed Paper

CAUTION:
Do not touch the thermal head because it can be very hot after printing.
1. Turn the printer off, and open the printer cover.
If you cannot open it, see "Recovery of the Autocutter Blade" to unlock the
autocutter blade.
2. Remove the jammed paper, reinstall the roll, and close the printer cover.
Recovery of the Autocutter Blade
The autocutter blade may be locked because of a paper jam or a foreign object. If
the problem is not serious, the autocutter blade returns to its normal position
automatically, but if it does not recover, follow the steps below to move its
position manually.
1. Turn off the printer.
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TM-T83 User's Manual 7