Epson TM-T83II Technical Reference Manual
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Epson TM-T83II Technical Reference Manual

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Technical Reference Guide
Product Overview
Describes features for the product.
Setup
Describes setup and installation of the product and peripherals.
Application Development Information
Describes how to control the printer and necessary information
when you develop applications.
Handling
Describes how to handle the product.
Appendix
Describes general specifications and character code tables.
M00081200
Rev. A

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Summary of Contents for Epson TM-T83II

  • Page 1 Technical Reference Guide Product Overview Describes features for the product. Setup Describes setup and installation of the product and peripherals. Application Development Information Describes how to control the printer and necessary information when you develop applications. Handling Describes how to handle the product. Appendix Describes general specifications and character code tables.
  • Page 2 • Neither is any liability assumed for damages resulting from the use of the information contained herein. • Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and...

  • Page 3: For Safety

    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid serious bodily injury. WARNING Provides information that must be observed to prevent damage to the equipment or loss of data.

  • Page 4: Warnings

    • Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice. • Never attempt to repair this product yourself. Improper repair work can be dangerous.

  • Page 5: Cautions

    Cautions • Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage or fire. • Be sure to set this equipment on a firm, stable, horizontal surface. CAUTION The product may break or cause injury if it falls. •...

  • Page 6: Restriction Of Use

    Restriction of Use When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability.

  • Page 7: About This Manual

    About this Manual Aim of the Manual This manual aims to provide all the information necessary for the development, design, and installment of POS systems, order entry systems, and other receipt issuing systems that use TM- T83II-i. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2...

  • Page 8: Table Of Contents

    Contents ■ For Safety ..........................3 Key to Symbols ............................3 Warnings ..............................4 Cautions ..............................5 ■ Restriction of Use ........................6 ■ About this Manual ........................ 7 Aim of the Manual ..........................7 Manual Content .............................7 ■ Contents..........................8 Product Overview ................ 12 ■...
  • Page 9 Server Direct Print..........................68 Web Server ............................69 ■ Software and Manuals ....................... 70 How to Get Manuals and the Utility....................71 ■ EPSON TMNet WebConfig ....................72 Starting EPSON TMNet WebConfig..................... 72 Help Screen Display..........................73 Version Screen Display ........................73 General Information ..........................
  • Page 10 Web Service Settings - Device Admin - Serial Communication Device ........83 Web Service Settings - Device Admin - Search Printer ..............84 Web Service Settings - Web Contents - Update Settings..............85 Web Service Settings - Server Access - Direct Print ................87 Web Service Settings - Server Access - Status Notification..............88 System Settings - Network - Wired ......................89 System Settings - Network - Wired - TCP/IP ..................90...
  • Page 11 ■ Character Code Tables ....................134 Common to All Pages ........................134 Page 0 [PC437: USA, Standard Europe] ..................135 Page 1 (Katakana) ..........................136 Page 2 (PC850: Multilingual)......................137 Page 3 (PC860: Portuguese)......................138 Page 4 (PC863: Canadian-French) ....................139 Page 5 (PC865: Nordic)........................

  • Page 12: Product Overview

    Product Overview This chapter describes features of the product. Features TM-T83II-i is a receipt printer which can print directly from a smart device application or Web application. This product supports ePOS-Device * and is capable of controlling POS peripherals. *: ePOS-Device: Epson original technology to control TM printers or POS peripherals via a smart device application or Web application.

  • Page 13: Product Configurations

    Chapter 1 Product Overview Product Configurations Bundled items • AC adapter (Model: PS-180) • Roll paper (for operation check) • Roll paper guide for 58 mm width paper • User's Manual • Power switch cover • Waterproof power switch cover •...

  • Page 14: Part Names And Functions

    After the product is turned on, it requires about 30 seconds until it is ready to print. Power Switch Cover Install the power switch cover that comes with the TM-T83II-i onto the printer to prevent inadvertent changing of the power switch, to prevent tampering, and to improve the appearance of the printer.

  • Page 15: Roll Paper Cover / Cover Open Lever

    Chapter 1 Product Overview Roll paper cover / Cover open lever When setting or replacing the roll paper, use the cover open lever to open the roll paper cover. Do not open the roll paper cover during printing or while the autocutter is operating. Cutter cover The autocutter is inside the cutter cover.

  • Page 16: Interfaces

    Connect the LAN cable here to connect to the network. USB host port (Type A) Connects peripherals via a USB interface. USB device port (Type B) Connects a computer when setting the product with TM-T83II Utility. DC-In connector Connects the AC adapter. microSD card slot Used when using the PHP function.

  • Page 17: Status Led

    Chapter 1 Product Overview Status LED With the status LED on the rear of the product, you can check the interface board status. Status LED Description On (Green) Operating normally. On (Orange) Starting up. If the status LED is on in orange even after 30 seconds have passed since the printer is turned on, repair is required.

  • Page 18: Push Button

    Push Button Push button Press the push button with a thin object such as a tweezers. The push button has the following functions: • Status sheet printing: Make sure the product is turned on, press the push button for approximately 3 seconds. When you release the button, a status sheet on which network parameters are printed will be ejected.

  • Page 19: Online And Offline

    Chapter 1 Product Overview Online and Offline Online When no events to go offline have occurred, the printer is online and ready for normal printing. Offline The printer automatically goes offline under the following conditions: • During power on (including resetting with the interface) until the printer is ready •...

  • Page 20: Error Status

    Error Status There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Check the error LED flash code. When connection to peripherals fails, check the status LEDs at the lower rear of the product. Automatically Recoverable Errors Printing is no longer possible when automatically recoverable errors occur.

  • Page 21: Unrecoverable Errors

    Chapter 1 Product Overview Unrecoverable Errors If the same error occurs again even after turning the power back on, contact your dealer or a Epson service center. Turn off the power immediately when unrecoverable errors occur. CAUTION Error Error description...

  • Page 22: Nv Memory

    With this function, printer information, such as the number of line feeds, the number of autocuts, and product operation time after the printer starts working, is automatically stored in NV memory. You can read the information with the TM-T83II Utility or in a self-test to use it for periodical checks or part replacement.

  • Page 23: Setup

    You can utilize "Easy Setup", which enables settings to the TM-i to be made in a simple manner using a USB memory that contains a file of EPSON TMNet WebConfig setting values. For detail, refer the “TM-i series Easy Setup Guide”.
  • Page 24 Connecting the Product to the Network (page 35) Connecting the AC Adapter (page 42) Attaching the Power Switch Cover (page 43) Setting the Memory Switches/Receipt Enhancement (page 44) Settings for EPSON TMNet WebConfig Network Setting (page 53) Setting for Connected Devices (page 57)
  • Page 25 Connecting the AC Adapter (page 42) Attaching the Power Switch Cover (page 43) Setting the Memory Switches/Receipt Enhancement (page 44) Settings for EPSON TMNet WebConfig Network Setting (page 53) Setting for Server Direct Print (page 56) Setting for Connected Devices (page 57)
  • Page 26 Connecting the Product to the Network (page 35) Connecting the AC Adapter (page 42) Attaching the Power Switch Cover (page 43) Setting the Memory Switches/Receipt Enhancement (page 44) Settings for EPSON TMNet WebConfig Network Setting (page 53) Enabling PHP (page 56) Registering Web Contents (page 59)

  • Page 27: Installing The Product

    Chapter 2 Setup Installing the Product You can install the printer horizontally on a flat surface (with the paper exit on top) or vertically (with the paper exit at the front). Also, you can hang it on a wall using the included accessories. Horizontal Installation Vertical Installation Hanging Installation...

  • Page 28: Installing The Printer Vertically

    Installing the Printer Vertically When installing the printer vertically, be sure to attach the included control panel label for vertical installation on the roll paper cover, and attach 4 rubber feet in the rectangular indents in the printer case, as shown in the illustration below. Control panel label for vertical installation Rubber feet...

  • Page 29: Hanging The Printer On A Wall

    Chapter 2 Setup Hanging the Printer on a Wall To hang the printer on the wall, follow the steps below. • To fix the printer securely, install the wall hanging bracket on a wall made of wood, concrete, or metal. The thickness of the wall should be 10 mm {0.4"} or more. •...
  • Page 30 Remove the installed 2 screws from the printer, install the wall hanging bracket on the printer, and fix it using the screws. Screws Wall hanging bracket Align the holes in the wall hanging bracket with the screws on the wall, and hook it securely.

  • Page 31: Changing The Paper Width

    Chapter 2 Setup Changing the Paper Width You can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guide. Follow the steps below to change the paper width. • Because some parts of the print head and the autocutter contact the platen and they may become worn out, once you change the paper width from 80 to 58 mm and use the printer, you cannot change it back to 80 mm.

  • Page 32: Adjusting The Paper Roll Near-End Sensor

    Adjusting the Paper Roll Near-End Sensor When you install the printer horizontally, you can use the paper near-end sensor. Below are two situations where a paper near-end sensor adjustment is required. • To adjust the detection position to suit the diameter of the roll paper core used. •...
  • Page 33 Chapter 2 Setup Tighten the adjustment screw. Make sure that the detection lever operates smoothly. Positioning plate Adjustment screw Detection lever...

  • Page 34: Installing The Microsd Card

    Installing the microSD Card Install the microSD card into the microSD card slot on the rear of the product. Use a microSD card that has wear leveling functions The microSD card can only be used if the PHP function is enabled. Installing the microSD Card Open the protective cover on this product.

  • Page 35: Connecting The Product To The Network

    Chapter 2 Setup Connecting the Product to the Network For Wired LAN connection Connect the product to a network by a LAN cable via a hub. Insert a 10BASE-T/100BASE-TX LAN cable into the LAN connector until it clicks. • When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection.

  • Page 36: Connecting The Peripherals

    Connecting the Peripherals Connect each cable of a peripheral to a port or connector at the rear of the product. • When connecting USB interface devices, make sure to check the devices or manuals, etc. for current consumption. The total value should be 800 mA or less. Never use devices that provide no information on current consumption.

  • Page 37: Installation Procedures

    Chapter 2 Setup Installation Procedures Turn off the product. Connect and disconnect the optional external buzzer while the product is turned off. If you connect it while the product is turned on, the buzzer does not function correctly. Clean and dry the printer case where the optional external buzzer will be installed.

  • Page 38: Adjusting The Buzzer Volume

    Peel off the sticker on the other side of the affixing tape, and attach and fix the optional external buzzer to the printer case. Printer case Turn on the product. When and how to beep can be set by TM-T83II Utility or the product's customized value. (See "Setting the Memory Switches/Receipt Enhancement" on page •...

  • Page 39: Connecting The Serial Communication Device

    For key input devices such as barcode scanners and keyboards, connect a USB cable of a device to the USB port at the rear of this product. Use EPSON TMNet WebConfig to select a device control script and perform communication tests. For detail, refer to...

  • Page 40: Connecting The Cash Drawer

    Connecting the Cash Drawer Using the optional product for TM printer is recommended. If the optional external buzzer is used, you cannot use a cash drawer. • Specifications of drawers differ depending on makers or models. When you use a drawer other than specified, make sure its specification meets the following conditions.
  • Page 41 Chapter 2 Setup Drawer Connection Circuitry Drawer kick connector With shielded Drawer kick solenoid +24V Control device Drawer open/close switch Printer side User side [Drawer kick side]...

  • Page 42: Connecting The Ac Adapter

    Connecting the AC Adapter Use PS-180 as the power supply unit for this product. • Be sure to use the included AC adapter as the power supply unit. Using a nonstandard power supply can result in electric shock and fire. •...

  • Page 43: Attaching The Power Switch Cover

    Chapter 2 Setup Attaching the Power Switch Cover Install the power switch cover that comes with the TM-T83II-i onto the product to prevent inadvertent changing of the power switch, to prevent tampering, and to improve the appearance of the product.

  • Page 44: Setting The Memory Switches/Receipt Enhancement

    For an outline of the functions, see the following section. Use the methods shown in the table below; TM-T83II Utility or Software Setting Mode to set the memory switches and R/E functions.
  • Page 45 *1: No settings are required *2: Do not change the settings *3: Excluding some function • For information about the TM-T83II Utility, see the TM-T83II Utility User’s Manual. • To directly configure the product in the Software Setting Mode, see "Software Setting Mode"...

  • Page 46: Functions

    Functions Receive buffer capacity • 4KB (initial setting) • 45 bytes Processing when data receive error • Prints “?” (initial setting) • Ignored No settings are required. BUSY condition • Receive buffer full/Offline • Receive buffer full (initial setting) Do not change the settings. Auto line feed •...

  • Page 47: Paper Width

    Chapter 2 Setup Paper sensor to output paper-end signals default • Paper end sensor enabled, paper near-end sensor enabled (initial setting) • Disabled No settings are required. Error signal output • Disabled • Enabled (initial setting) No settings are required. Paper near-end sensor •...

  • Page 48: Print Density

    Print density Selectable from levels 1 to 13 (70% ~ 130%). Initial setting: level 7 (100%) Depending on the paper type, it is recommended to set the print density as shown in the table below for the best print quality. Original Paper type Density Level TF50KS-EY, TF60KS-E, PD160R, PD190R, P220AGB-1, P35024,...

  • Page 49: Interface Selection

    Chapter 2 Setup Interface selection Interface is fixed. Do not change the settings. Power supply unit capacity Selectable from levels 1 to 3 (Low ~ High) Initial setting: level 3 Autocutting after closing cover • Cuts • Does not cut (initial setting) Paper reduction Extra upper space reduction •...
  • Page 50 • 75% Font A auto replacement • Does not replace (initial setting) • Font B This function is enabled only when Number of columns is set to Standard mode. Font B auto replacement • Does not replace (initial setting) • Font A This function is enabled only when Number of columns is set to Standard mode.
  • Page 51 • USB printer class • USB vendor-defined class (initial setting) Do not change the settings. Auto top logo TM-T83II Utility does not support the function for Number of lines to be deleted below top logo. Key-code Selectable from key-codes of registered logos Alignment •...
  • Page 52 Auto top/bottom logo extended functions TM-T83II Utility does not support the following functions. • Top logo print while paper feeding to the cutting position • Top logo print while clearing the buffer to recover from a recoverable error • Top logo print after paper feeding with the Feed button has finished Top logo print while paper feeding to the cutting position •...

  • Page 53: Network Setting

    If no IP address is printed, print a status sheet and check the IP address. 3. Start EPSON TMNet WebConfig Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig. http://TM-i’s IP address/webconfig/ For detail, see "Starting EPSON TMNet WebConfig"...
  • Page 54 ∗ Default Gateway About how to print the status sheet, see "Status sheet" on page 100. Confirming with EPSON TMNet WebConfig Refer to the followings. • "General Information" on page 74 • "Information - Wired - TCP/IP" on page 76...

  • Page 55: Initializing The Network Setting

    When network connection fails, follow the steps below to initialize the network setting to the default. The EPSON TMNet WebConfig password is also initialized. Other settings such as device ID, style sheet, and Server Direct Print settings are not initialized.

  • Page 56: Enabling Php

    Make sure that the microSD card is installed in the microSD card slot on this product. 2. Start EPSON TMNet WebConfig Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig. http://TM-i’s IP address/webconfig/PHPSetting 3.

  • Page 57: Setting For Connected Devices

    Setting for Connected Devices The ePOS-Device XML, ePOS-Device SDK, and Server Direct Print systems identify controlled devices by the device ID. The device ID is registered in this product. Set the device ID using EPSON TMNet WebConfig. This section briefly explains the setup procedure.
  • Page 58 "Device ID". This section briefly explains the setup procedure. 1. Start EPSON TMNet WebConfig Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig. http://”TM-i’s IP address”/webconfig/ For detail, see "Starting EPSON TMNet WebConfig"...

  • Page 59: Registering Web Contents

    Chapter 2 Setup Registering Web Contents To use this product as a Web server, register Web contents by following the steps below. Creating Web Contents Specifications of the file to be registered • Contents such as HTML files, CSS files, PHP files, JavaScript files, certificate files, and image data. •...
  • Page 60 Cautions for the files to be registered • The specifications for registration of web contents will vary as shown below, depending on whether you set "Enable" or "Disable" for PHP. Specification Item When enabling PHP: When disabling PHP: Content save location microSD card Inside this product Registering Web contents...

  • Page 61: Registering Web Contents

    Connect this product to a network and turn on the product. 2. Start EPSON TMNet WebConfig Access the address bar of the Web browser on the PC for setting to start EPSON TMNet WebConfig. http://”TM-i’s IP address”/webconfig/ For detail, see "Starting EPSON TMNet WebConfig"...

  • Page 62: Application Development Information

    Application Development Information This chapter describes how to control the product and gives information useful for product application development. How to Control the Printer The method for controlling the printer with your print application will depend on the system structure. Note: The method and environment for using the following development tools are same as TM-T82II-i.

  • Page 63: Epos-Device Sdk For Ios

    Chapter 3 Application Development Information ePOS-Device SDK for iOS ePOS-Device SDK for iOS is a SDK for developers to enable the use of this product from iOS applications. This provides an API that can be used from applications, and allows users to control printing and device controls from iOS terminals.

  • Page 64: Epos-Device Sdk For Android

    ePOS-Device SDK for Android ePOS-Device SDK for Android is a SDK for developers to enable the use of this product from Android applications. This provides an API that can be used from applications, and allows users to control printing and device controls from Android terminals. This SDK has the following features: •...

  • Page 65: Epos-Device Sdk For Javascript

    Chapter 3 Application Development Information ePOS-Device SDK for JavaScript ePOS-Device SDK for JavaScript is a SDK for developers to enable use of this product from JavaScript in Web browser, etc. This provides an API that can be used from applications, and allows users to control printing and device controls from the Web application.

  • Page 66: Epos-Device Xml

    ePOS-Device XML ePOS-Device XML is a command system that uses XML to define functions to control various POS peripherals (including this product printer unit) connected to this product. An application creates a request message in XML format and sends it to this product using socket communications. This product executes control on peripherals and returns a response.
  • Page 67 Chapter 3 Application Development Information The package includes: • ePOS-Device XML User’s Manual • Sample program How to obtain Download from our web site.

  • Page 68: Server Direct Print

    This function has the following features: • Can acquire print data from three different URLs. Print data can be used in ePOS-Device XML format. • Printable to TM printers on the network via TM-T83II-i. The package includes: • Server Direct Print User’s Manual •...

  • Page 69: Web Server

    • Create dynamic Web pages. • Manage user data by saving files and operating database. The Web contents registered on this product can be automatically obtained or updated from a specified URL. Device TM-T83II-i 1. Request 2. Data http://-----/index.php Http Server...

  • Page 70: Software And Manuals

    Software and Manuals The following software and manuals are provided for application development. • To use the TM-T83II Utility, connect the product with a PC for setting via the USB cable or LAN cable. • After using the TM-T83II Utility, be sure to turn off the product, and then turn it on.

  • Page 71: How To Get Manuals And The Utility

    TM-i to be made in a simple manner. You make the settings using a USB memory that contains a file of EPSON TMNet WebConfig setting values. How to Get Manuals and the Utility You can obtain manuals and the TM-T83II Utility from the following URL. https://download.epson-biz.com/?service=pos...

  • Page 72: Epson Tmnet Webconfig

    • A user name and a password will be required on the authentication screen. Enter “epson” for both the user name and the password. You can change the password on the [Password Setting] screen (see "Admin Settings - Administrator Information -...

  • Page 73: Help Screen Display

    Chapter 3 Application Development Information Help Screen Display Click [Help] to display the help screen for EPSON TMNet WebConfig. Version Screen Display Click [About] to display the version screen for EPSON TMNet WebConfig.

  • Page 74: General Information

    General Information You can check the general information of the TM-T83II-i. Item Description Administrator Name Displays the administrator name set by the user. Location/Person Displays the product's installation location set by the user. Firmware Version Shows the TM-i firmware version of the TM-T83II-i.
  • Page 75 Chapter 3 Application Development Information Item Description Wireless MAC Address Shows the MAC address for wireless LAN. Hardware Version Shows the hardware version for wireless LAN. Software Version Shows the software version for wireless LAN. Communication Standard Shows the communication standard. Network Mode Shows the communication mode.

  • Page 76: Information - Wired - Tcp/Ip

    Information - Wired - TCP/IP You can check the TCP/IP setting for a wired LAN. Item Description Get IP Address Shows the method of getting the IP address. Set using Automatic Private IP Addressing Shows the APIPA setting. (APIPA) IP Address Shows the IP address set with the wired LAN.

  • Page 77: Information - Wireless - Tcp/Ip

    Chapter 3 Application Development Information Information - Wireless - TCP/IP You can check the TCP/IP setting for a wireless LAN. Item Description Get IP Address Shows the method of getting the IP address. Set using Automatic Private IP Addressing Shows the APIPA setting. (APIPA) IP Address Shows the IP address set with the wireless LAN.

  • Page 78: Information - Web Contents

    Shows “-”. Date of Last Automatic Update Shows the latest date and time when the web contents were installed on the TM-T83II-i automatically. Status of Last Automatic Update Shows the result of the last update of web contents on the TM-T83II-i.

  • Page 79: Information - Time

    Chapter 3 Application Development Information Information - Time You can check the time setting. Item Description Time Shows the date and the present time. Use Time Server Shows whether time server is used for time setting. Get Time Server Shows the method of getting time server. Time Server Shows the IP address or host name of the time server.

  • Page 80: Web Service Settings - Device Admin - Printer

    Web Service Settings - Device Admin - Printer You can set printers or check their operation. • This product cannot be deleted from a device. • The "device ID" for this product can be changed. For detail, see to "Changing Device ID of This Product"...

  • Page 81: Web Service Settings - Device Admin - Customer Display

    Set the parity. Usually, not required set. Brightness settings Set the brightness of the customer display. You can set 20%, 40%, 60%, or 100%. The maximum bright-ness is 100%. Test display Performs a test display to the customer display. Apply Saves settings to TM-T83II-i.

  • Page 82: Web Service Settings - Device Admin - Key Input Device

    Web Service Settings - Device Admin - Key Input Device You can set the key input device or check their operation. Item Description Key input Device ID Set the ID for the key input device. device to be Device name Set the device name for the key input device.

  • Page 83: Web Service Settings - Device Admin - Serial Communication Device

    Set the communication speed. tions settings speed (bps) Data bit Set the data bit length. Parity Set the parity. Stop bit Set the stop bit. Flow control Set the flow control. Communication test Performs a communication test. Apply Saves settings to TM-T83II-i.

  • Page 84: Web Service Settings - Device Admin - Search Printer

    Web Service Settings - Device Admin - Search Printer You can search and configure printers connected to this product through the network. Item Description List of detected Printer Lists the printers connected to the same subnet network as this printers product, and their information.

  • Page 85: Web Service Settings - Web Contents - Update Settings

    Chapter 3 Application Development Information Web Service Settings - Web Contents - Update Settings You can use this to register web contents in this product and set updating for them. See also "Registering Web Contents" on page Item Description Automatic Automatic Update Selects the method of updating web contents.
  • Page 86 Sets whether the server authentication is performed with the registered certificate when accessed through https. Apply Saves settings to TM-T83II-i. Web Contents Web Contents Specifies the web content files to register. Manual Update Archive File (*.zip) Upload Registers the specified web contents on the TM-T83II-i.

  • Page 87: Web Service Settings - Server Access - Direct Print

    Sets whether to use the Server Direct Print function or not. Select [Enable] or [disable]. Set ID for the server-side program to identify TM-T83II-i when [Server Direct Print] is set to [Enable]. This ID becomes the user ID used for Digest access authentication.

  • Page 88: Web Service Settings - Server Access - Status Notification

    Sets whether to use the Status Notification function or not. Select [Enable] or [disable]. Set ID for the server-side program to identify TM-T83II-i when [Status Notification] is set to [Enable]. This ID becomes the user ID used for Digest access authentication. The set value will also be passed as an ID parameter value for the form data posted to the server.

  • Page 89: System Settings - Network - Wired

    Chapter 3 Application Development Information System Settings - Network - Wired You can make settings for a wired LAN network. Item Description Link Speed & Duplex Sets the speed of data link layer. Apply Saves settings to TM-T83II-i.

  • Page 90: System Settings - Network - Wired - Tcp/Ip

    Sets the method of getting the address of the DNS server. Automatically DNS Server Address Sets the addresses of the DNS server in order of usage when [Acquire DNS Server Address Automatically] is set to [Disable]. Apply Saves settings to TM-T83II-i.

  • Page 91: System Settings - Network - Wireless

    Enter the pass phrase of the pre-shared key when [Security mode] is set to "WPA" or "WPA2". Apply Saves settings to TM-T83II-i. • Initially, Authentication Method is set to Open System and Security Mode is set to None. To ensure security, be sure to change the settings before use.

  • Page 92: System Settings - Network - Wireless - Tcp/Ip

    Sets the method of getting the address of the DNS server Automatically when [Get IP Address] is set to [Auto]. DNS Server Address Sets the addresses of the DNS server in order of usage when [Acquire DNS Server Address Automatically] is set to [Disable]. Apply Saves settings to TM-T83II-i.

  • Page 93: System Settings - Security - Authenticate Server

    Chapter 3 Application Development Information System Settings - Security - Authenticate Server You can register certificates, configure the registered certificates, and delete them in this product. Item Description Import Certificate Format Specifies the file format for root CA certificates to be registered in Certificates this product.

  • Page 94: System Settings - Proxy - Proxy

    Sets whether the proxy is used for automatic update of Web following services: Update contents. Direct Print Sets whether the proxy is used for Server Direct Print. Status Sets whether the proxy is used for Status Notification. Notification Apply Saves settings to TM-T83II-i.

  • Page 95: System Settings - Time - Time

    Chapter 3 Application Development Information System Settings - Time - Time You can set the time for the TM-T83II-i. Item Description Time Sets the time. Clicking [Get Time] shows the present time. Time Zone (Hour) Sets the time zone. Time Server...

  • Page 96: Admin Settings - Maintenance - Reset

    Admin Settings - Maintenance - Reset You can reset the network functions and restore the settings for EPSON TMNet WebConfig to the factory default settings. Item Description Reset Restarts the network functions while retaining the network setting values such as IP address.

  • Page 97: Admin Settings - Administrator Information - Administrator

    Chapter 3 Application Development Information Admin Settings - Administrator Information - Administrator You can set the information for the administrator of the TM-T83II-i. Item Description Administrator Name Sets the name of the administrator of the TM-T83II-i. Location/Person Sets the location where the TM-T83II-i is installed.

  • Page 98: Admin Settings - Administrator Information - Password

    Saves settings to TM-T83II-i. A user name and a password will be required on the authentication screen when you start up this utility and when you change settings. Enter “epson” for the user name and the password you set for the password.

  • Page 99: Php Settings

    PHP settings Opening PHP Setting Screen Follow the steps below to open the PHP Setting screen of EPSON TMNet WebConfig. Start up a PC connected to the network. Start up the Web browser, and input the following in the address bar.

  • Page 100: Status Sheet

    If you keep pressing the button for more than 10 seconds, the network settings are initialized. Information on a status sheet <General Information> Firmware X.XX ePOS-Device X.XX Model TM-T83II-i Time yyyy-mm-dd hh:nn:ss GMT+hh:nn <Server Direct Print> Disable <Status Notification> Status Notification Disable <Syslog Storage>...
  • Page 101 Shows the product’s TM-i firmware version, ePOS- Device version, product’s name, and time. Firmware Shows the product’s TM-i Firmware version. ePOS-Device Shows ePOS-Device Service version. Model Shows “TM-T83II-i”. Time Shows the date, the present time, and the time difference. Administrator Name Shows the administrator name. Location/Person Shows the location and the user name.
  • Page 102 Item Description Set using Automatic Private IP Addressing Shows the APIPA setting. (APIPA) IP Address Shows the IP address. Subnet Mask Shows the subnet mask. Default Gateway Shows the default gateway. Acquire DNS Server Address Automatically Shows the method of getting the address of the DNS server.
  • Page 103 Chapter 3 Application Development Information Item Description Shows whether using the customer display. Communications speed Shows the communication speed. Data bit Shows the data bit. Parity Shows the parity. Brightness setting Shows the brightness of the customer display. KeyInput Device Displays, for each device ID , the information below on key input devices registered in ePOS-Device.
  • Page 104 Item Description Shows Enable or Disable of Server Direct Print. Shows ID for the server-side program to identify TM- T83II-i. Authenticate Server S h ow s w h e t h e r t h e s e r ve r a u t h e n t i c a t i o n i s performed with the registered certificate when accessed through https.

  • Page 105: Setting/Checking Modes

    Chapter 3 Application Development Information Setting/Checking Modes Besides the ordinary print mode, the printer has the following modes to set or check settings of the printer. • Self-test Mode • Hexadecimal Dumping Mode • NV Graphics Print Mode • Receipt Enhancement Information Print Mode •...

  • Page 106: Nv Graphics Print Mode

    NV Graphics Print Mode You can confirm the following information by running NV graphics print mode: • Capacity of the NV graphics • Used amount of the NV graphics • Unused capacity of the NV graphics • Number of NV graphics that are registered •...

  • Page 107: Receipt Enhancement Information Print Mode

    Chapter 3 Application Development Information Receipt Enhancement Information Print Mode You can confirm the following information by running the R/E information mode: • Automatic top logo setting • Automatic bottom logo setting • Extended settings for automatic top/bottom logo Follow the steps below. Close the roll paper cover.

  • Page 108: Software Setting Mode

    Software Setting Mode You can configure the memory switches (customized values) of the product. • Print density • Auto reduction of the amount of paper to use • Autocutting of paper while the cover is closed • Paper width • Default value of character code page/international character set •...
  • Page 109 Chapter 3 Application Development Information Hold down the Feed button for 1 second or more to move to mode selection. The mode selection guidance is printed and Paper LED flashes. Mode Selection Modes 0: Exit and Reboot Printer 1: NV Graphics Information 2: Receipt Enhancement Information 3: Customize Value Settings 4: or more: None...
  • Page 110 Press the Feed button for less than 1 second the number of times as shown in the print result and then hold down for more than 1 second to select the item to be set. The specified value (option), currently set value, and initial value for the selected item are printed.

  • Page 111: Hexadecimal Dumping Mode

    Chapter 3 Application Development Information Hexadecimal Dumping Mode In the hexadecimal dumping mode, the printer prints the data transmitted from a host computer in hexadecimal numbers and their corresponding characters. Follow the steps below to run this mode. • If there is no character corresponding to print data, “.” is printed. •...

  • Page 112: Easy Setup

    Easy Setup Easy Setup is a function that enables setting of EPSON TMNet WebConfig just by inserting a USB memory in TM-i and turning the power on. If you are using a network-connected TM printer, you can make the network settings at the same time with Easy Setup.

  • Page 113: Checking/Updating Tm-I Firmware

    Checking/Updating TM-i Firmware Checking the TM-i Firmware Version • Use "Software" in the status sheet (page • Use "General" in EPSON TMNet WebConfig (page Updating TM-i Firmware You can use the TM-i Firmware Update Tool to do the update. For detail, see...

  • Page 114: Handling

    Handling This chapter describes basic handling of the product. Installing and Replacing Roll Paper • Do not open the roll paper cover during printing. The product may be damaged. • Do not touch the manual cutter with your hands when installing or replacing the roll WARNING paper.
  • Page 115 Chapter 4 Handling Install the roll paper in the correct direction. Pull out some roll paper, and close the roll paper cover.

  • Page 116: Removing Jammed Paper

    Removing Jammed Paper When a paper jam occurs, never pull out the paper forcibly. Turn off the printer power, open the roll paper cover, and then remove the jammed paper. Do not touch the thermal head (See "Cleaning the Thermal Head" on page 117.) because it can be very hot after printing.

  • Page 117: Cleaning The Thermal Head

    Handling Cleaning the Thermal Head Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality. After printing, the thermal head can be very hot. Do not touch it and let it cool before you clean it.

  • Page 118: Appendix

    Appendix Product Specifications Printing method Thermal line printing Cutting method Partial cut (cutting with one point in left edge left uncut) • Standards: USB2.0 (High/Full/Low speed) Interfaces USB host port • No. of ports: 2 ports • Connector: Type A •...

  • Page 119: Software Specifications

    Software Specifications Print control ePOS-Device SDK for iOS, ePOS-Device SDK for Android, ePOS-Device SDK for JavaScript, ePOS-Device XML, Server Direct Print • EPSON TMNet WebConfig * Utility ∗ Network setting (Ethernet/Wireless LAN) ∗ Web contents registration ∗ ePOS-Device setting ∗ Server Direct Print/Status Notification setting ∗...

  • Page 120: Controllable Peripherals

    Controllable Peripherals Network Model Following printer of TM-i series Printer • TM-T83II-i Following printers with the UB-E02, UB-E03, UB-R03, or UB-R04 embedded • TM-T88IV • TM-T83II • TM-U220 • TM-L90 Customer Display Not available Key Input Device Barcode scanner, Keyboard...

  • Page 121: Printing Specifications

    Appendix Printing Specifications 80 mm width paper printing 58 mm width paper printing Printing method Thermal line printing Dot density 180 × 180 dpi Printing direction Unidirectional with friction feed (Reverse feed is not supported.) Printing width 72.0 mm {2.83"}, 512 dots 50.8 mm {2"}, 360 dots Characters per line Font A: 42...

  • Page 122: Character Specifications

    Character Specifications Number of characters Font A (initial setting) Alphanumeric characters: 95 Font B Extended graphics: 128 × 43 pages International characters: 18 sets Korean: KS C5601: 8,366 Character structure Font A 12 × 24 (including 2-dot horizontal spacing) Font B 9 ×...

  • Page 123: Characters Per Line

    Appendix Characters per line Standard/Double-height/Double-width/ Double-width, double-height 80 mm width paper printing 58 mm width paper printing Font A 42/42/21/21 30/30/15/15 Font B 56/56/28/28 40/40/20/20 Kanji font A 21/21/10/10 15/15/7/7 Kanji font B 32/32/16/16 23/23/11/11...

  • Page 124: Printable Area

    Printable Area 80 mm paper width printing The printable area of paper with a width of 79.5 ± 0.5 mm {3.13 ± 0.02"} is 72.2 ± 0.2 mm {2.84 ± 0.008"} (512 dots), and the space on the right and left sides is approximately 3.7 mm {0.15"}. 79.5 0.5 mm {3.13 0.02”} 72.0 0.2 mm {2.83 0.008} 3.7 mm {0.15}...

  • Page 125: Printing And Cutting Positions

    Appendix Printing and Cutting Positions Manual-cutter position Approx. 27.1 (mm) Approx. 10.5 (mm) Autocutter blade position Center of the print dotline Printable area Paper feed direction The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter.

  • Page 126: Paper Specifications

    Paper Specifications 80 mm width paper printing 58 mm width paper printing Paper types Specified thermal paper Form Roll paper Size Roll paper diameter 83 mm {3.27"} maximum Roll paper core Inside: 12 mm {0.47"}, Outside: 18 mm {0.71"} Roll width when taken up 80 + 0.5/-1.0 mm 58 + 0.5/-1.0 mm {3.15 + 0.02/-0.04"}...

  • Page 127: Electrical Characteristics

    Appendix Electrical Characteristics AC adapter PS-180 Input voltage AC 90 V to 264 V (AC 100 V to 240 V) Output voltage DC 24 V Supply current from Total of both ports: 800 mA the product Consumed current (Rating) 24 V /1.8 A Consumed power When operating: 29.4W (230V/50Hz), 29.5W (115V/60Hz) When standby:...

  • Page 128: Environmental Conditions

    Acoustic noise (operating) Approximately 55 dB (bystander position) Note: The values above are measured in the Epson evaluation condition. Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or print density.

  • Page 129: External Dimensions And Mass

    Appendix External Dimensions and Mass • Width: Approximately 140 mm {5.51"} • Depth: Approximately 199 mm {7.83"} • Height: Approximately 146 mm {5.75"} • Mass: Approximately 1.7 kg {3.74 lb} (except for roll paper) [Units: mm]...

  • Page 130: Ac Adapter (Ps-180)

    AC Adapter (PS-180) Input conditions Input voltage: AC 100V to 240V Frequency: 50/60 Hz Input current (rating): 1.3A Output conditions Output voltage (rating): DC 24V ± 5% Output current (rating): 2.0A...

  • Page 131: Setting Items For Software Setting Mode

    Appendix Setting Items for Software Setting Mode Setting Item Setting Values * Underlined values are the initial settings. 1st page 2nd page 3rd page 1: Print Current Settings 2: Print Density 1: Monochrome 70%, 75%, 80%, 85%, 90%, 95%, 100%, 105%, 110%, 115%, 120%, 125%, 130% 3: Serial Interface 1: Baud Rate...
  • Page 132 Setting Item Setting Values * Underlined values are the initial settings. 1st page 2nd page 3rd page 8: Default 4: Asia Page1:Katakana, Page20:KU42, 1: Code Page Character Page21:TIS11(Thai), Page26:TIS18(Thai), Page30:TCVN-3(Vietnamese), Page31:TCVN-3(Vietnamese), Page52:WPC1258, Page53:KZ-1048(Kazakhstan) 5: Turkey, Arabia, Page12:PC853(Turkish), Israel Page13:PC857(Turkish), Page32:PC720, Page36:PC862(Hebrew), Page37:PC864(Arabic), Page41:PC1098(Farsi), Page48:WPC1254,...
  • Page 133 Appendix Setting Item Setting Values * Underlined values are the initial settings. 1st page 2nd page 3rd page 14: Other Settings 2: Buzzer Control Pattern A, Pattern B, Pattern C, Pattern D, 7: Sound Pattern Pattern E (Pulse 2) 1 time, No sound 8: Buzzer Fre- quency(Pulse 2) No Sound, 1000 ms, 2000 ms, 3000 ms...

  • Page 134: Character Code Tables

    Character Code Tables • The character code tables show only character configurations. They do not show the actual print pattern. • “SP” in the table shows a space. Common to All Pages When International character set (See "International Character Sets" on page 178.) is USA:...

  • Page 135: Pc437: Usa, Standard Europe]

    Appendix Page 0 [PC437: USA, Standard Europe]...

  • Page 136: Katakana)

    Page 1 (Katakana)

  • Page 137: Pc850: Multilingual)

    Appendix Page 2 (PC850: Multilingual)

  • Page 138: Pc860: Portuguese)

    Page 3 (PC860: Portuguese)

  • Page 139: Pc863: Canadian-French)

    Appendix Page 4 (PC863: Canadian-French)

  • Page 140: Pc865: Nordic)

    Page 5 (PC865: Nordic)

  • Page 141: Pc851: Greek)

    Appendix Page 11 (PC851: Greek)

  • Page 142: Pc853: Turkish)

    Page 12 (PC853: Turkish)

  • Page 143: Pc857: Turkish)

    Appendix Page 13 (PC857: Turkish)

  • Page 144: Pc737: Greek)

    Page 14 (PC737: Greek)

  • Page 145: Iso8859-7: Greek)

    Appendix Page 15 (ISO8859-7: Greek)

  • Page 146: Wpc1252)

    Page 16 (WPC1252)

  • Page 147: Pc866: Cyrillic #2)

    Appendix Page 17 (PC866: Cyrillic #2)

  • Page 148: Pc852: Latin 2)

    Page 18 (PC852: Latin 2)

  • Page 149: Pc858: Euro)

    Appendix Page 19 (PC858: Euro)

  • Page 150: Thai Character Code 42)

    Page 20 (Thai Character Code 42)

  • Page 151: Thai Character Code 11)

    Appendix Page 21 (Thai Character Code 11)

  • Page 152: Thai Character Code 18)

    Page 26 (Thai Character Code 18)

  • Page 153: Tcvn-3: Vietnamese)

    Appendix Page 30 (TCVN-3: Vietnamese)

  • Page 154: Tcvn-3: Vietnamese)

    Page 31 (TCVN-3: Vietnamese)

  • Page 155: Pc720: Arabic)

    Appendix Page 32 (PC720: Arabic)

  • Page 156: Wpc775: Baltic Rim)

    Page 33 (WPC775: Baltic Rim)

  • Page 157: Pc855: Cyrillic)

    Appendix Page 34 (PC855: Cyrillic)

  • Page 158: Pc861: Icelandic)

    Page 35 (PC861: Icelandic)

  • Page 159: Pc862: Hebrew)

    Appendix Page 36 (PC862: Hebrew)

  • Page 160: Pc864: Arabic)

    Page 37 (PC864: Arabic)

  • Page 161: Pc869: Greek)

    Appendix Page 38 (PC869: Greek)

  • Page 162: Iso8859-2: Latin 2)

    Page 39 (ISO8859-2: Latin 2)

  • Page 163: Iso8859-15: Latin 9)

    Appendix Page 40 (ISO8859-15: Latin 9)

  • Page 164: Pc1098: Farsi)

    Page 41 (PC1098: Farsi)

  • Page 165: Pc1118: Lithuanian)

    Appendix Page 42 (PC1118: Lithuanian)

  • Page 166: Pc1119: Lithuanian)

    Page 43 (PC1119: Lithuanian)

  • Page 167: Pc1125: Ukrainian)

    Appendix Page 44 (PC1125: Ukrainian)

  • Page 168: Wpc1250: Latin 2)

    Page 45 (WPC1250: Latin 2)

  • Page 169: Wpc1251: Cyrillic)

    Appendix Page 46 (WPC1251: Cyrillic)

  • Page 170: Wpc1253: Greek)

    Page 47 (WPC1253: Greek)

  • Page 171: Wpc1254: Turkish)

    Appendix Page 48 (WPC1254: Turkish)

  • Page 172: Wpc1255: Hebrew)

    Page 49 (WPC1255: Hebrew)

  • Page 173: Wpc1256: Arabic)

    Appendix Page 50 (WPC1256: Arabic)

  • Page 174: Wpc1257: Baltic Rim)

    Page 51 (WPC1257: Baltic Rim)

  • Page 175: Wpc1258: Vietnamese)

    Appendix Page 52 (WPC1258: Vietnamese)

  • Page 176: Kz1048: Kazakhstan)

    Page 53 (KZ1048: Kazakhstan)

  • Page 177: 177

    Appendix Page 255...

  • Page 178: International Character Sets

    International Character Sets ASCII code (Hex) Country ∗ ¥ ∗ France à ° ç § é ù è ¨ ∗ Germany § Ä Ö Ü ä ö ü β ∗ U.K. £ ¥ ∗ Denmark I Æ Ø Å æ ø...

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