HIKVISION HWN-2104H-4P User Manual
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HIKVISION HWN-2104H-4P User Manual

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Network Video Recorder
User Manual
UD04699B

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  • Page 1 Network Video Recorder User Manual UD04699B...
  • Page 2 INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 3 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement important points of the main text. Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
  • Page 5 Network Video Recorder User Manual Safety Instructions  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 6 Network Video Recorder User Manual Product Key Features General  Connectable to network cameras, network dome and encoders.  Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 7 Network Video Recorder User Manual Recording, Capture and Playback  Holiday recording schedule configuration.  Continuous and event video recording parameters.  Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm VCA.  8 recording time periods with separated recording types. ...
  • Page 8 Network Video Recorder User Manual  Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm output.  Automatic restore when system is abnormal. Other Local Functions  Operable by front panel, mouse, remote control, or control keyboard. ...
  • Page 9 Network Video Recorder User Manual  Alarm and exception information can be sent to the remote host  Remotely start/stop recording.  Remotely start/stop alarm output.  Remote PTZ control.  Remote JPEG capture.  Virtual host function is provided to get access and manage the IP camera directly. ...

  • Page 10: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction ........................14 Front Panel ........................14 HWN-2100H(-P) and HWN-2100(-P) Series ............. 14 HWN-4100MH(-P) Series ..................... 14 HWN-2100, HWN-2100(M)H-W and HWN-4200MH(-P) Series ......15 IR Remote Control Operations ..................15 Pairing (Enabling) the IR Remote to a Specific NVR (optional) .......
  • Page 11 Network Video Recorder User Manual Introduction of Live View ....................59 Operations in Live View Mode ..................60 Front Panel Operation on Live View................ 61 Using the Mouse in Live View ................. 61 Using an Auxiliary Monitor ..................63 Quick Setting Toolbar in Live View Mode ............... 63 Adjusting Live View Settings ....................
  • Page 12 Network Video Recorder User Manual Playing Back Record Files ....................104 Instant Playback ....................104 Playing Back by Normal Search ................104 Playing back by Smart Search ................108 Playing Back by Event Search ................112 Playing Back by Tag ....................114 Playing Back by Sub-periods .................
  • Page 13 Network Video Recorder User Manual Region Exiting Detection ....................153 Unattended Baggage Detection ..................153 Object Removal Detection ..................... 154 Audio Exception Detection ..................... 154 Sudden Scene Change Detection ................... 155 Defocus Detection ......................156 PIR Alarm ........................156 Chapter 10 VCA Search ........................ 157 Face Search........................
  • Page 14 Network Video Recorder User Manual Configuring Quota Mode ..................... 188 Configuring Disk Clone ....................190 Checking HDD Status ....................192 HDD Detection ......................194 Configuring HDD Error Alarms ..................196 Chapter 13 Camera Settings ......................197 Configuring OSD Settings ..................... 197 Configuring Privacy Mask .....................

  • Page 15: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction Front Panel HWN-2100H(-P) and HWN-2100(-P) Series HWN-2100H(-P) and HWN-2100(-P) Series Description of Front Panel HWN- No. Icon Description Indicator turns red when NVR is powered up. Indicator lights in red when data is being read from or written to HDD.

  • Page 16: Hwn-2100, Hwn-2100(M)H-W And Hwn-4200Mh(-P) Series

    Network Video Recorder User Manual Panel Description No. Name Description Power indicator turns green when system is Power running. Status Status indicator blinks red when data is being Status Indicator read from or written to HDD. Tx/Rx indictor blinks green when network Tx/Rx connection is functioning properly.

  • Page 17: Pairing (Enabling) The Ir Remote To A Specific Nvr (Optional)

    NVRs. You may also pair an IR Remote to a specific NVR by changing the Device ID#, as follows: Pairing (Enabling) the IR Remote to a Specific NVR (optional) You can pair an IR Remote to a specific Hikvision NVR by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and NVRs.

  • Page 18: Unpairing (Disabling) An Ir Remote From A Nvr

    Network Video Recorder User Manual Remote Control Unpairing (Disabling) an IR Remote from a NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the NVR.
  • Page 19 Network Video Recorder User Manual IR Remote Functions...
  • Page 20 Network Video Recorder User Manual No. Name Function Description...
  • Page 21 Network Video Recorder User Manual • To Turn Power On: If User Has Not Changed the Default NVR Device ID# (255): 1. Press Power On/Off button (1). If User Has Changed the NVR Device ID#: 1. Press DEV button. 2. Press Number buttons to enter user-defined Device ID#. 3.
  • Page 22 Network Video Recorder User Manual Enable IR Remote: Press DEV button, enter NVR Device ID# with number keys, press Enter to pair unit with the NVR Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the NVR Switch to the corresponding channel in Live View or PTZ Control mode Numerals...
  • Page 23 Network Video Recorder User Manual Checks checkbox Play or pause video in Playback mode Advance video a single frame in single-frame Playback mode Stop/start auto switch in auto-switch mode Enter PTZ Control mode Go back to previous screen RESERVED Reserved Select all items on a list Switch between play and reverse play in Playback mode PTZ Control...
  • Page 24 Network Video Recorder User Manual  Batteries are installed correctly and the polarities of the batteries are not reversed.  Batteries are fresh and not out of charge.  IR receiver is not obstructed.  No fluorescent lamp is used nearby If the remote still can’t function properly, please change a remote and try again, or contact the device provider.

  • Page 25: Usb Mouse Operation

    Network Video Recorder User Manual USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: Plug USB mouse into one of the USB interfaces on the front panel of the NVR. The mouse should automatically be detected.

  • Page 26: Input Method Description

    Network Video Recorder User Manual Input Method Description Soft Keyboard (1) Soft Keyboard (2) Description of the buttons on the soft keyboard: Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter … … Lowercase/Uppercase Backspace Switch the keyboard Space Positioning the cursor Exit...

  • Page 27: Rear Panel

    Network Video Recorder User Manual Rear Panel HWN-2100H and HWN-2100MH Series HWN-2100H Rear Panel HWN-2100MH Series Rear Panel Description of Rear Panel Item Description Power Supply 12 VDC power supply. VGA Interface DB9 connector for VGA output. Display local video output and menu.

  • Page 28: Hwn-2100H-P And Hwn-2100Mh-P Series

    Network Video Recorder User Manual HWN-2100H-P and HWN-2100MH-P Series HWN-2100H-P Rear Panel HWN-2100MH-P Rear Panel Description of Rear Panel Item Description Power Supply 12 VDC power supply. VGA Interface DB9 connector for VGA output. Display local video output and menu. HDMI Interface HDMI video output connector.

  • Page 29: Hwn-2100 And Hwn-2100M Series

    Network Video Recorder User Manual HWN-2100 and HWN-2100M Series HWN-2100 and HWN-2100M Rear Panel Description of Interfaces Item Description Power Supply 12 VDC power supply. Audio In RCA connector for two-way audio input. HDMI Interface HDMI video output connector. Network Connector for LAN (Local Area Network).
  • Page 30 Network Video Recorder User Manual HWN-2100-P and HWN-2100M-P Series Real Panel Description of Interfaces Item Description Power Supply 48 VDC power supply. Audio In RCA connector for two-way audio input. HDMI Interface HDMI video output connector. Network Interface Connector for LAN (Local Area Network). Audio Out RCA connector for audio output.

  • Page 31: Hwn-2100Mh-W Series

    Network Video Recorder User Manual HWN-2100MH-W Series The rear panel vaires according to different models. HWN-2100MH-W Series Rear Panel Description of Rear Panel Name Description Wi-Fi Antenna Wi-Fi antenna interface. Power supply 12 VDC power supply. Audio out 1 RCA connectors for audio output. VGA video output connector.

  • Page 32: Hwn-4100Mh And Hwn-4200Mh Series

    Network Video Recorder User Manual HWN-4100MH and HWN-4200MH Series HWN-4100MH and HWN-4200MH Series Rear Panel Panel Description Item Description Power Supply 12 VDC power supply. Audio In RCA connector for audio input. HDMI Interface HDMI video output connector. LAN Network Interface 1 10 /100 /1000 Mbps self-adaptive Ethernet interface.
  • Page 33 Network Video Recorder User Manual HWN-4200MH-P Series Rear Panel Panel Description Item Description Power Supply 100~240 VAC power supply. Audio In RCA connector for audio input. HDMI Interface HDMI video output connector. LAN Network Interface 1 10 /100 /1000 Mbps self-adaptive Ethernet interface Audio Out RCA connector for audio output.

  • Page 34: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started Device Startup and Activation Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.

  • Page 35: Activating Your Device

    Network Video Recorder User Manual  OPTION 2: By operating the front panel Press and hold the POWER button on the front panel for 3 seconds. Enter the administrator’s username and password in the dialog box for authentication. Click the Yes button. Do not press the POWER button again when the system is shutting down.
  • Page 36 Network Video Recorder User Manual We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 37: Using The Unlock Pattern For Login

    Network Video Recorder User Manual If Admin’s password is modified, the following menu pops up. Optionally, click the Yes button to duplicate the password to IP cameras that are connected with default protocol. Attention Interface Using the Unlock Pattern for Login For the Admin user, you can configure the unlock pattern for device login.
  • Page 38 Network Video Recorder User Manual Draw the Pattern Connect at least 4 dots to draw the pattern. Each dot can be connected for once only. Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.
  • Page 39 Network Video Recorder User Manual Re-set the Pattern Logging in via Unlock Pattern  Only the admin user has the permission to unlock the device.  Please configure the pattern first before unlocking. Please refer to Configuring the Unlock Pattern Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.

  • Page 40: Login And Logout

    Network Video Recorder User Manual  If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the normal login dialog box.  When the pattern you draw is different from the pattern you have configured, you should try again.

  • Page 41: Resetting Your Password

    Network Video Recorder User Manual In the Login dialog box, if you enter the wrong password 7 times, the current user account will be locked for 60 seconds. User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to perform any operations, you need to enter user name and password log in again.

  • Page 42: Using Wizard For Basic Configuration

    Network Video Recorder User Manual Reset Password Select the GUID file from the U flash disk and click Import to import the file to the device. If you have imported the wrong GUIE file for 7 times, you will be not allowed to reset the password for 30 minutes.
  • Page 43 Network Video Recorder User Manual Start Wizard Interface Operating the Setup Wizard: The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next time by leaving the “Start wizard when the device starts?”...
  • Page 44 Network Video Recorder User Manual Network Settings Click Next button after you configured the basic network parameters. Enter the Hik-Connect interface to configure the parameters. Please refer to Chapter 11.2.1 Configuring Hik- Connect for detailed instructions. Click Next button after you configured the basic network parameters. Then you will enter the Advanced Network Parameter interface.
  • Page 45 Network Video Recorder User Manual HDD Management To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. Click Next button. You enter the Adding IP Camera interface. Click Search to search the online IP Camera and the Security status shows whether it is active or inactive.
  • Page 46 Network Video Recorder User Manual When you check the checkbox of Enable H.265, the NVR can automatically switch to the H.265 stream of IP camera (which supports H.265 video format) for the initial access. Click Next button. Configure the recording for the added IP Cameras. Record Settings Click OK to complete the startup Setup Wizard.

  • Page 47: Adding And Connecting The Ip Cameras

    Network Video Recorder User Manual Adding and Connecting the IP Cameras Activating the IP Camera Purpose: Before adding the camera, make sure the IP camera to be added is in active status. Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera>...

  • Page 48: Adding The Online Ip Cameras

    Network Video Recorder User Manual Use Admin Password: when you check the checkbox, the camera (s) will be configured with the same admin password of the operating NVR. Set New Password Create New Password: If the admin password is not used, you must create the new password for the camera and confirm it.
  • Page 49 Network Video Recorder User Manual Select the detected IP camera and click the Add button to add it directly, and you can click the Search button to refresh the online IP camera manually. Quick Adding IP Camera Interface Or you can choose to custom add the IP camera by editing the parameters in the corresponding textfiled and then click the Add button to add it.
  • Page 50 Network Video Recorder User Manual Select the IP camera from the list and click the button to add the camera. Or you can click the One-touch Adding button to add all cameras (with the same login password) from the list. Make sure the camera to add has already been activated.
  • Page 51 Network Video Recorder User Manual You can edit the IP address, protocol, management port, and other information of the IP camera to be added. If the IP camera to add has not been actiavated, you can activate it from the IP camera list on the camera management interface.

  • Page 52: Editing The Connected Ip Cameras And Configuring Customized Protocols

    Network Video Recorder User Manual Enabling the Password of IP Camera Visible For the admin login user account, you can check the checkbox of Show Password of IP Camera to enable the show the passwords of the successfully added IP cameras in the list. You must enter the admin password to confirm permission.
  • Page 53 Network Video Recorder User Manual Edit the Parameters Channel Port: If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the dropdown list. Click OK to save the settings and exit the editing interface. ...
  • Page 54 Network Video Recorder User Manual Password Configuration of the Camera Click OK to save the settings and exit the interface.  Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.
  • Page 55 Network Video Recorder User Manual Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream.

  • Page 56: Editing Ip Cameras Connected To The Poe Interfaces

    Network Video Recorder User Manual Editing IP Cameras Connected to the PoE Interfaces This chapter is only applicable for the models with PoE interfaces. The PoE interfaces enables the NVR system to pass electrical power safely, along with data, on Ethernet cabling to the connected network cameras.
  • Page 57 Network Video Recorder User Manual Edit IP Camera Interface - Plug-and-Play • Manual: You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited. Input the IP address, the user name and password of administrator manually, and click OK to add the IP camera.

  • Page 58: Configuring Poe Interface

    Network Video Recorder User Manual Configuring PoE Interface When it requires long-distance PoE transmission (100 to 300 m), you can configure the PoE channel to the long network cable mode. Enter the PoE Configuration interface. Menu> Camera> Camera>PoE Configuration Click the radio button of each POE channel to switch .
  • Page 59 Network Video Recorder User Manual  The PoE is enabled with the short network cable mode (OFF) by default.  The bandwidth of IP camera connected to the PoE via long network cable (100 - 300 meters) cannot exceed 6 MP. ...

  • Page 60: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 61: Operations In Live View Mode

    Network Video Recorder User Manual Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously. •...
  • Page 62 Network Video Recorder User Manual Front Panel Operation on Live View Front Panel Operation in Live View Functions Front Panel Operation Show single screen Press the corresponding Alphanumeric button. E.g. Press 2 to display only the screen for channel 2. Show multi-screen Press the PREV/FOCUS- button.
  • Page 63 Network Video Recorder User Manual Name Description Common Menu Quick access to the sub-menus which you frequently visit. Menu Enter the main menu of the system by right clicking the mouse. Switch to the single full screen by choosing channel number Single Screen from the dropdown list.

  • Page 64: Using An Auxiliary Monitor

    Network Video Recorder User Manual Right-click Menu Using an Auxiliary Monitor Certain features of the Live View are also available while in an Aux monitor. These features include:  Single Screen: Switch to a full screen display of the selected camera. Camera can be selected from a dropdown list.
  • Page 65 Network Video Recorder User Manual Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable/Disable Instant Mute/Audio Manual Record Playback Capture PTZ Control Digital Zoom Face Live View Image Settings Detection Strategy Information Close Positioning Main/Sub- Stream Instant Playback only shows the record in last five minutes.
  • Page 66 Network Video Recorder User Manual Image Settings- Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Live View Strategy Face detection function can be used to detect the human faces in live view mode and save in HDD.

  • Page 67: Adjusting Live View Settings

    Network Video Recorder User Manual Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 68 Network Video Recorder User Manual Live View- Camera Order 1) Select a View mode in , including 1/4/6/8/16/25/32/36/64- window division modes are supported depending on different models. 2) Select the small window, and double-click on the channel number to display the channel on the window.

  • Page 69: Channel-Zero Encoding

    Network Video Recorder User Manual Channel-zero Encoding Purpose: Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality, channel-zero encoding is supported as an option for you. Enter the Live View Settings interface.

  • Page 70: Chapter 4 Ptz Controls

    Network Video Recorder User Manual Chapter 4 PTZ Controls Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Enter the PTZ Settings interface. Menu >Camera>...

  • Page 71: Setting Ptz Presets, Patrols & Patterns

    Network Video Recorder User Manual Enter the parameters of the PTZ camera. All the parameters should be exactly the same as the PTZ camera parameters. Click Apply button to save the settings. Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols.

  • Page 72: Calling Presets

    Network Video Recorder User Manual You can click the Clear button to clear the location information of the preset, or click the Clear All button to clear the location information of all the presets. Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place.

  • Page 73: Calling Patrols

    Network Video Recorder User Manual PTZ Settings Select patrol No. in the drop-down list of patrol. Click the Set button to add key points for the patrol. Key point Configuration Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol.

  • Page 74: Customizing Patterns

    Network Video Recorder User Manual Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. Click the button to show the general settings of the PTZ control.

  • Page 75: Calling Patterns

    Network Video Recorder User Manual Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and click the Stop button to stop it. The movement of the PTZ is recorded as the pattern. Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns.

  • Page 76: Calling Linear Scan

    180º. Calling Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: Follow the procedure to call the linear scan in the predefined scan range.

  • Page 77: One-Touch Park

    One-touch Park Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: For some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time).
  • Page 78 Network Video Recorder User Manual There are 3 one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time. The undefined preset will be skipped. Park (Patrol 1): The dome starts move according to the predefined patrol 1 path after the park time.

  • Page 79: Ptz Control Panel

    Network Video Recorder User Manual PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon...
  • Page 80 Network Video Recorder User Manual Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the Zoom+, Focus+, Zoom-, Focus-, auto-cycle Iris+ Iris- button The speed of Light on/off Wiper on/off movement Image 3D Positioning Menu Centralization Switch to the...

  • Page 81: Chapter 5 Recording Settings

    Network Video Recorder User Manual Chapter 5 Recording Settings Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1) Make sure that the HDD has already been installed.
  • Page 82 Network Video Recorder User Manual Recording Parameters Parameters Setting for Recording 1) Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. Video Encode: select the video encoding to H.265 or H.264. Enable H.264+ Mode: check the checkbox to enable.
  • Page 83 Network Video Recorder User Manual Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55. Post-record: The time you set to record after the event or the scheduled time.
  • Page 84 Network Video Recorder User Manual Sub-stream Parameters 2) Configure the parameters of the camera. 3) Click Apply to save the settings.

  • Page 85: Configuring Recording Schedule

    Network Video Recorder User Manual Configuring Recording Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure schedule for recording.
  • Page 86 Network Video Recorder User Manual M&A: recording triggered by motion detection and alarm. You can delete the set schedule by clicking the None icon. 2) Choose the camera you want to configure. 3) Select the check box after the Enable Schedule item. 4) Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel.
  • Page 87 Network Video Recorder User Manual  To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video Content Analysis) triggered recording, you must configure the motion detection settings, alarm input settings or VCA settings as well. For detailed information, refer to Chapter 8.1 and Chapter 9.
  • Page 88 Network Video Recorder User Manual II. Click the Apply button to validate the settings. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy. Click Apply to save the settings. Copy Schedule to Other Channels...

  • Page 89: Configuring Motion Detection Recording

    Network Video Recorder User Manual Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 90 Network Video Recorder User Manual Motion Detection Handling 1) Select the channels which you want the motion detection event to trigger recording. 2) Click Apply to save the settings. 3) Click OK to back to the upper level menu. 4) Exit the Motion Detection menu. Edit the Motion Detection Record Schedule.

  • Page 91: Configuring Alarm Triggered Recording

    Network Video Recorder User Manual Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Enter the Alarm settings interface. Menu> Configuration> Alarm Alarm Settings Click Alarm Input. Alarm Settings- Alarm Input 1) Select Alarm Input number and configure alarm parameters. 2) Choose N.O (normally open) or N.C (normally closed) for alarm type.
  • Page 92 Network Video Recorder User Manual Alarm Settings 5) Choose the alarm triggered recording channel. 6) Check the checkbox to select channel. 7) Click Apply to save settings. 8) Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

  • Page 93: Configuring Vca Event Recording

    Network Video Recorder User Manual Configuring VCA Event Recording Purpose: The event triggered recording can be configured through the menu. Then events include the motion detection, alarm and VCA events (face detection/face capture, line crossing detection, intrusion detection, region entrance detection, region exiting detection, loitering detection, people gathering detection, fast moving detection, parking detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection).
  • Page 94 Network Video Recorder User Manual Set Trigger Camera of VCA Alarm The PTZ Linking function is only available for the VCA settings of IP cameras. Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. For details, see step 2 in Chapter 5.2 Configuring Recording Schedule.

  • Page 95: Manual Recording

    Network Video Recorder User Manual Manual Recording Purpose: Follow the steps to set parameters for the manual recording. Using manual recording, you need to manually cancel the record and capture. The manual recording is prior to the scheduled recording and capture. Enter the Manual settings interface.

  • Page 96: Configuring Holiday Recording And Capture

    Network Video Recorder User Manual Configuring Holiday Recording and Capture Purpose: Follow the steps to configure the record or capture schedule on holiday for that year. You may want to have different plan for recording and capture on holiday. Enter the Record setting interface. Menu >...
  • Page 97 Network Video Recorder User Manual 3) Select Mode from the dropdown list. 4) There are three different modes for the date format to configure holiday schedule. 5) Set the start and end date. 6) Click Apply to save settings. 7) Click OK to exit the Edit interface. Enter Record/Capture Schedule settings interface to edit the holiday recording schedule.

  • Page 98: Configuring Redundant Recording And Capture

    Network Video Recorder User Manual Configuring Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 99 Network Video Recorder User Manual 2) Click More Settings to enter the following interface. Record Parameters 3) Select Camera you want to configure in the drop-down list. 4) Check the checkbox of Redundant Record/Capture. 5) Click OK to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.

  • Page 100: Configuring Hdd Group For Recording And Capture

    Network Video Recorder User Manual Configuring HDD Group for Recording and Capture Purpose: You can group the HDDs and save the record files and captured pictures in certain HDD group. Enter HDD setting interface. Menu>HDD HDD General Select Advanced on the left side menu. Storage Mode Check whether the storage mode of the HDD is Group.

  • Page 101: Files Protection

    Network Video Recorder User Manual Files Protection Purpose: You can lock the recording files or set the HDD property to Read-only to protect the record files from being overwritten. Locking the Recording Files  Lock File when Playback Enter Playback interface. Menu>...
  • Page 102 Network Video Recorder User Manual Locked File Management In the File Management interface, you can also click to change it to to unlock the file and the file is not protected.  Lock File when Export Enter Export setting interface. Menu>...

  • Page 103: Setting Hdd Property To Read-Only

    Network Video Recorder User Manual Protect the record files. Find the record files you want to protect, and then click the icon which will turn to , indicating that the file is locked. The record files of which the recording is still not completed cannot be locked. 2) Click to change it to to unlock the file and the file is not protected.
  • Page 104 Network Video Recorder User Manual Click OK to save settings and back to the upper level menu.  You cannot save any files in a Read-only HDD. If you want to save files in the HDD, change the property to R/W. ...

  • Page 105: Chapter 6 Playback

    Network Video Recorder User Manual Chapter 6 Playback Playing Back Record Files Instant Playback Purpose Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Choose a channel in live view mode and click the button in the quick setting toolbar.
  • Page 106 Network Video Recorder User Manual Right-click Menu under Live View Pressing numerical buttons will switch playback to the corresponding channels during playback process. Playback by Time Purpose Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported.
  • Page 107 Network Video Recorder User Manual Playback Calendar If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in different colors for different recording types: blue for continuous recording and red for event recording.
  • Page 108 Network Video Recorder User Manual  The indicates the start/end time of the recorded video files.  Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames. Detailed Explanation of Playback Toolbar Item Button...

  • Page 109: Playing Back By Smart Search

    Network Video Recorder User Manual  The playing speed of 256X is supported. Playing back by Smart Search Purpose The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion, line or intrusion detection information, mark it with green color and play it in the normal speed while the video without motion will be played in the 16-time speed.
  • Page 110 Network Video Recorder User Manual Line Crossing Detection  Select the button, and click on the image to specify the start point and end point of the line. Intrusion Detection  Click the button, and specify 4 points to set a quadrilateral region for intrusion detection. Only one region can be set.

  • Page 111: Playing Back By Event Search

    Network Video Recorder User Manual Playing Back by Event Search Purpose Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection and VCA). Enter the Playback interface. Menu>Playback Select the Event in the drop-down list on the top-left side. Select the major type to Alarm Input, Motion, or VCA as the event type.
  • Page 112 Network Video Recorder User Manual Click Search button to get the search result information. You may refer to the right-side bar for the result. Select a result item and click button to play back the file. Pre-play and post-play can be configured. (Optional) Enter the Synch Playback interface to select the camera (s) for synchronous playback.

  • Page 113: Playing Back By Tag

    Network Video Recorder User Manual Playing Back by Tag Purpose: Video tag allows you to record related information like people and location of a certain time point during playback. You can use video tag(s) to search for record files and position time point. Before playing back by tag: Enter Playback interface.
  • Page 114 Network Video Recorder User Manual Tag Management Interface Playing back by Tag Select the Tag from the drop-down list in the Playback interface. Select the stream to Main Stream or Sub Stream. Choose channels, edit start time and end time, and then click Search to enter Search Result interface.

  • Page 115: Playing Back By Sub-Periods

    Network Video Recorder User Manual Interface of Playback by Tag Pre-play and post-play can be configured. You can click button to select the previous or next tag. Please refer to Table 6.1 for the description of buttons on the toolbar. Playing Back by Sub-periods Purpose: The video files can be played in multiple sub-periods simultaneously on the screens.

  • Page 116: Playing Back By System Logs

    Network Video Recorder User Manual Interface of Sub-periods Playback According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback. E.g., if there are video files existing between 16:00 and 22:00, and the 6-screen display mode is selected, then it can play the video files for 1 hour on each screen simultaneously.
  • Page 117 Network Video Recorder User Manual System Log Search Interface Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop Result of System Log Search Playback interface.

  • Page 118: Playing Back External File

    Network Video Recorder User Manual Interface of Playback by Log Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Enter Tag Search interface. Menu>Playback Select the External File in the drop-down list on the top-left side. The files are listed in the right-side list.

  • Page 119: Auxiliary Functions Of Playback

    Network Video Recorder User Manual Auxiliary Functions of Playback Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. • Using a Mouse: Go to Playback interface. If you choose playback of the record file: click button until the speed changes to Single frame and one click on the playback screen represents playback of one frame.

  • Page 120: Fast View

    Network Video Recorder User Manual Thumbnails View The thumbnail view is supported only in the 1X single-camera playback mode. Fast View You can hold the mouse to drag on the time bar to get the fast view of the video files. Enter the playback interface and start to play the video files.

  • Page 121: File Management

    Network Video Recorder User Manual Draw Area for Digital Zoom Right-click the image to exit the digital zoom interface. File Management You can manage the video clips, captured pictures in playback, locked files and tags you have added in the playback mode. Enter the playback interface.

  • Page 122: Chapter 7 Backup

    Network Video Recorder User Manual Chapter 7 Backup Backing up Record Files Quick Export Purpose: Export record files to backup device(s) quickly. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button. The time duration of record files on a specified channel cannot exceed one day.
  • Page 123 Network Video Recorder User Manual Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR. Quick Export using USB1-1 Stay in the Exporting interface until all record files are exported. Export Finished Check backup result.

  • Page 124: Backing Up By Normal Video

    Network Video Recorder User Manual Checkup of Quick Export Result Using USB1-1 Backing up by Normal Video Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), and SATA writer. Backup using USB flash drives and USB HDDs Enter Export interface.
  • Page 125 Network Video Recorder User Manual Normal Video Search for Backup Select video files or pictures from the Chart or List to export. Click to play the record file if you want to check it. Check the checkbox before the record files you want to back up. The size of the currently selected files is displayed in the lower-left corner of the window.
  • Page 126 Network Video Recorder User Manual Or you can select recording files you want to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized:  Click the Refresh button.  Reconnect device. ...

  • Page 127: Backing Up By Event Search

    Network Video Recorder User Manual Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD. Quick Backup and Normal Backup are supported. Enter Export interface. Menu>Export>Event Select the cameras to search.

  • Page 128: Backing Up Video Clips Or Captured Playback Pictures

    Network Video Recorder User Manual Export the video files. Please refer to step5 of Chapter 7.1.2 Backing up by Normal Video Search for details. Backing up Video Clips or Captured Playback Pictures Purpose: You may also select video clips or captured pictures in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD.
  • Page 129 Network Video Recorder User Manual Storage Device Management Backup device management. Click New Folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and click button if you want to delete Click Erase button if you want to erase the files from a re-writable CD/DVD.

  • Page 130: Chapter 8 Alarm Settings

    Network Video Recorder User Manual Chapter 8 Alarm Settings Setting Motion Detection Alarm Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Motion Detection Setup Interface Set up detection area and sensitivity. Tick “Enable Motion Detection”, use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity.
  • Page 131 Network Video Recorder User Manual 1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection. 2) Choose one day of a week and up to eight time periods can be set within each day. 3) Click Apply to save the settings Time periods shall not be repeated or overlapped.

  • Page 132: Setting Sensor Alarms

    Network Video Recorder User Manual Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Alarm Status Interface of System Configuration Set up the handling action of the selected alarm input.
  • Page 133 Network Video Recorder User Manual When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable. Select Trigger Channel tab and select one or more channels which will start to record/capture or become full-screen monitoring when an external alarm is input, and click Apply to save the settings.
  • Page 134 Network Video Recorder User Manual Set PTZ Linking of Alarm Input If you want to set handling action of another alarm input, repeat the above steps. Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.

  • Page 135: Detecting Video Loss Alarm

    Network Video Recorder User Manual Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu> Camera> Video Loss Video Loss Setup Interface Set up handling action of video loss.
  • Page 136 Network Video Recorder User Manual Set Arming Schedule of Video Loss Select Linkage Action tab to set up alarm response action of video loss (please refer to Chapter Setting Alarm Response Actions). Click the OK button to complete the video loss settings of the channel.

  • Page 137: Detecting Video Tampering Alarm

    Network Video Recorder User Manual Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering. Menu> Camera> Video Tampering Video Tampering Setting Interface Set the video tampering handling action of the channel.
  • Page 138 Network Video Recorder User Manual Set Arming Schedule of Video Tampering Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). Click the OK button to complete the video tampering settings of the channel.

  • Page 139: Handling Exceptions Alarm

    Network Video Recorder User Manual Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g.  HDD Full: The HDD is full.  HDD Error: Writing HDD error or unformatted HDD.  Network Disconnected: Disconnected network cable. ...

  • Page 140: Setting Alarm Response Actions

    Network Video Recorder User Manual Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email. Event Hint Display When an event or exception happens, a hint can be displayed on the lower-left corner of live view image.
  • Page 141 Network Video Recorder User Manual If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). A different dwell time can be set by going to Menu >Configuration>Live View > Full Screen Monitoring Dwell Time. Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface.
  • Page 142 Network Video Recorder User Manual If “Manually Clear” is selected in the dropdown list of Dwell Time, you can clear it only by going to Menu> Manual> Alarm. Alarm Output Setup Interface Set up arming schedule of the alarm output. Choose one day of a week and up to 8 time periods can be set within each day.
  • Page 143 Network Video Recorder User Manual Copy Settings of Alarm Output...

  • Page 144: Triggering Or Clearing Alarm Output Manually

    Network Video Recorder User Manual Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.

  • Page 145: Chapter 9 Vca Alarm

    Network Video Recorder User Manual Chapter 9 VCA Alarm The NVR supports the VCA detection alarm (face detection, line crossing detection and intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection) sent by IP camera.
  • Page 146 Network Video Recorder User Manual Face Detection Select the VCA detection type to Face Detection. Check the Enable checkbox to enable this function. Click to enter the face detection settings interface. Configure the trigger channel, arming schedule and linkage action for the face detection alarm. Please refer to step3~step5 of Chapter 8.1 Setting Motion Detection Alarm for detailed instructions.

  • Page 147: Line Crossing Detection

    Network Video Recorder User Manual Line Crossing Detection Purpose: This function can be used for detecting people, vehicles and objects cross a set virtual line. The line crossing direction can be set as bidirectional, from left to right or from right to left. And you can set the duration for the alarm response actions, such as full screen monitoring, audible warning, etc.
  • Page 148 Network Video Recorder User Manual Set Line Crossing Detection Rules Click and set two points in the preview window to draw a virtual line. You can use the to clear the existing virtual line and re-draw it. Up to 4 rules can be configured. Draw Line for Line Crossing Detection Click Apply to activate the settings.

  • Page 149: Intrusion Detection

    Network Video Recorder User Manual Intrusion Detection Purpose: Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. Enter the VCA settings interface. Menu>...
  • Page 150 Network Video Recorder User Manual 5) Click-OK to save the rule settings and back to the line crossing detection settings interface. Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection region, and right click to complete drawing. Only one region can be configured.

  • Page 151: Region Entrance Detection

    Network Video Recorder User Manual Region Entrance Detection Purpose: Region entrance detection function detects people, vehicle or other objects which enter a pre- defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered. Enter the VCA settings interface.

  • Page 152: Region Exiting Detection

    Network Video Recorder User Manual Set Region Entrance Detection Up to 4 rules can be configured. Click Apply to save the settings. Region Exiting Detection Purpose: Region exiting detection function detects people, vehicle or other objects which exit from a pre- defined virtual region, and some certain actions can be taken when the alarm is triggered.

  • Page 153: Object Removal Detection

    Network Video Recorder User Manual  Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the unattended baggage detection.  The Threshold[5s-20s] in the Rule Settings defines the time of the objects left over in the region.

  • Page 154: Sudden Scene Change Detection

    Network Video Recorder User Manual Select the VCA detection type to Audio Exception Detection. Click to configure the trigger channel, arming schedule and linkage action for the face detection alarm. Click the Rule Settings button to set the audio exception rules. Set Audio Exception Detection Rules 1) Check the checkbox of Audio Input Exception to enable the audio loss detection function.

  • Page 155: Defocus Detection

    Network Video Recorder User Manual  Please refer to the Chapter 9.2 Face Detection for operating steps to configure the scene change detection.  The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value is, the more easily the change of scene can trigger the alarm.

  • Page 156: Chapter 10 Vca Search

    Network Video Recorder User Manual Chapter 10 VCA Search With the configured VCA detection, the NVR supports the VCA search for the behavior analysis, and face capture results. The function vaires according to different models. Face Search Purpose: When there are detected face picture captured and saved in HDD, you can enter the Face Search interface to search the picture and play the picture related video file according to the specified conditions.
  • Page 157 Network Video Recorder User Manual Click Search to start searching. The search results of face detection pictures are displayed in list or in chart. Face Search Interface Play the face picture related video file. You can double click on a face picture to play its related video file in the view window on the top right, or select a picture item and click to play it.

  • Page 158: Behavior Search

    Network Video Recorder User Manual Behavior Search Purpose: The behavior analysis detects a series of suspicious behavior based on VCA detection, and certain linkage methods will be enabled if the alarm is triggered. Enter the Behavior Search interface. Menu>VCA Search> Behavior Search Select the camera (s) for the behavior search.

  • Page 159: Chapter 11 Network Settings

    Network Video Recorder User Manual Behavior Search Results Play the behavior analysis picture related video file. You can double click on a picture from the list to play its related video file in the view window on the top right, or select a picture item and click to play it.
  • Page 160 Network Video Recorder User Manual Network Settings Interface In the General Settings interface, you can configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, DNS DHCP and DNS Server. The valid value range of MTU is 500 - 9676. If the DHCP server is available, you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server.

  • Page 161: Configuring Advanced Settings

    Network Video Recorder User Manual Configuring Advanced Settings Configuring Hik-Connect Purpose Hik-Connect enables the mobile phone application and the service platform page (www.hik- connect.com) to access and manage your connected NVR, providing a convenient remote access to the surveillance system. The Hik-Connect can be enabled via operation on SADP software, GUI and Web browser.

  • Page 162: Configuring Ddns

    Network Video Recorder User Manual  Hik-Connect is disabled by default.  The verification code is empty when the device leaves factory.  The verification code must contain 6 to 12 letters or numbers and is case sensitive.  Every time you enable Hik-Connect, the Service Terms interface pops up and you should check the checkbox before enabling it.
  • Page 163 Network Video Recorder User Manual 3) Enter the User Name and Password registered in the DynDNS website. DynDNS Settings Interface • PeanutHull: Enter the User Name and Password obtained from the PeanutHull website. PeanutHull Settings Interface • NO-IP: Enter the account information in the corresponding fields. Refer to the DynDNS settings.

  • Page 164: Configuring Ntp Server

    Network Video Recorder User Manual Configuring NTP Server Purpose: A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system date/time. Enter the Network Settings interface. Menu > > Network Configuration Select the NTP tab to enter the NTP Settings interface, as shown in Figure 11-6. NTP Settings Interface Check the Enable NTP checkbox to enable this feature.

  • Page 165: Configuring More Settings

    Network Video Recorder User Manual SNMP Settings Interface Check the SNMP checkbox to enable this feature. The enabling of SNMP may cause security problems. Click Yes to continue or No to cancel the operation. SNMP Settings Interface When you choose the Yes option in step4, configure the following SNMP settings: Trap Address: IP Address of SNMP host.

  • Page 166: Configuring Https Port

    Network Video Recorder User Manual  Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the CMS (Client Management System) software installed. The Alarm Host IP refers to the IP address of the remote PC on which the CMS (Client Management System) software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in the software (default port is...
  • Page 167 Network Video Recorder User Manual If you set the port number as 443 and the IP address is 192.0.0.64, you may access the device by inputting https://192.0.0.64:443 via the web browser. The HTTPS port can be only configured through the web browser. Open web browser, input the IP address of device, and the web server will select the language automatically according to the system language and maximize the web browser.

  • Page 168: Configuring Email

    Network Video Recorder User Manual 3) Click OK to save the settings. OPTION 2: Create the authorized certificate 1) Click the Create button to create the certificate request. 2) Download the certificate request and submit it to the trusted certificate authority for signature.
  • Page 169 Network Video Recorder User Manual Network Settings Interface Click Apply to save the settings. Select the Email tab to enter the Email Settings interface. Email Settings Interface Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.

  • Page 170: Configuring Nat

    Network Video Recorder User Manual Receiver: The name of user to be notified. Receiver’s Address: The Email address of user to be notified. Enable Attached Picture: Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images. The interval is the time of two adjacent alarm images. You can also set SMTP port and enable SSL here.
  • Page 171 Network Video Recorder User Manual OPTION 1: Auto If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically. 1) Select Auto in the drop-down list of Mapping Type. 2) Click Apply button to save the settings. 3) You can click Refresh button to get the latest status of the port mapping.

  • Page 172: Configuring Virtual Host

    Network Video Recorder User Manual 3) Click Apply button to save the settings. 4) You can click Refresh button to get the latest status of the port mapping. UPnP™ Settings Finished-Manual Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.

  • Page 173: Checking Network Traffic

    Network Video Recorder User Manual Advanced Settings Interface Check the checkbox of the Enable Virtual Host. Click the Save button to save the setting. Enter the IP camera management interface of NVR. The Connect column appears on the right-most side of the camera list, as shown in the Figure 11-22. Configuration >...
  • Page 174 Network Video Recorder User Manual Network Traffic Interface You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.

  • Page 175: Configuring Network Detection

    Network Video Recorder User Manual Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. Testing Network Delay and Packet Loss Enter the Network Traffic interface. Menu >Maintenance>Net Detect Click the Network Detection tab to enter the Network Detection menu, as shown in Figure 11-24.

  • Page 176: Checking The Network Status

    Network Video Recorder User Manual Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect. Export Network Packet Click Export button to start exporting.

  • Page 177: Checking Network Statistics

    Network Video Recorder User Manual Network Status Checking If the network is normal the following message box pops out. Network Status Checking Result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters. Checking Network Statistics Purpose: You can check the network status to obtain the real-time information of NVR.
  • Page 178 Network Video Recorder User Manual Network Stat. Interface Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle. You can click Refresh to get the newest status.

  • Page 179: Chapter 12 Hdd Management

    Network Video Recorder User Manual Chapter 12 HDD Management Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD. Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD.
  • Page 180 Network Video Recorder User Manual Status changes to Initializing After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. HDD Status Changes to Normal Initializing the HDD will erase all data on it.

  • Page 181: Managing Network Hdd

    Network Video Recorder User Manual Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Up to 8 network disks can be added. Enter the HDD Information interface. Menu >...
  • Page 182 Network Video Recorder User Manual Add NAS Disk  Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below. 4) Click the OK button to add the selected IP SAN disk.

  • Page 183: Managing Esata

    Network Video Recorder User Manual Initialize Added NetHDD Managing eSATA Purpose: When there is an external eSATA device connected to NVR, you can configure eSATA for the use of Record/Capture or Export, and you can manage the eSATA in the NVR. Enter the Advanced Record Settings interface.

  • Page 184: Managing Hdd Group

    Network Video Recorder User Manual Managing HDD Group Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Enter the Storage Mode interface. Menu > HDD > Advanced > Storage Mode Set the Mode to Group, as shown in Figure 12-13.

  • Page 185: Setting Hdd Property

    Network Video Recorder User Manual Select the Group number for the current HDD. The default group No. for each HDD is 1. Click the OK button to confirm the settings. Confirm HDD Group Settings In the pop-up Attention box, click the Yes button to finish the settings. Setting HDD Property Purpose: The HDD property can be set to redundancy, read-only or read/write (R/W).
  • Page 186 Network Video Recorder User Manual Set HDD Property Set the HDD property to R/W, Read-only or Redundancy. Click the OK button to save the settings and exit the interface. In the HDD Information menu, the HDD property will be displayed in the list. At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and there is one HDD with R/W property.

  • Page 187: Configuring Quota Mode

    Network Video Recorder User Manual Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files or captured pictures. Enter the Storage Mode interface. Menu > HDD > Advanced Set the Mode to Quota, as shown in Figure 12-18. The NVR must be rebooted to enable the changes to take effect.
  • Page 188 Network Video Recorder User Manual Copy Settings to Other Camera(s) Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. Click the OK button to finish the Copy settings and back to the Storage Mode interface. Click the Apply button to apply the settings.

  • Page 189: Configuring Disk Clone

    Network Video Recorder User Manual Configuring Disk Clone Purpose: If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually. Refer to Chapter 12.8 HDD Detection for details of S.M.A.R.T detection.
  • Page 190 Network Video Recorder User Manual The capacity of destination disk must be the same as that of the clone source disk. Check the checkbox of the HDD to be cloned in the Clone Source list. Click the Clone button and a message box pops up. Message Box for Disk Clone Click the Yes button to continue.

  • Page 191: Checking Hdd Status

    Network Video Recorder User Manual Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Enter the HDD Information interface.
  • Page 192 Network Video Recorder User Manual View HDD Status (2)

  • Page 193: Hdd Detection

    Network Video Recorder User Manual HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 194 Network Video Recorder User Manual Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area Detection as the detection type. Click the Detect button to start the detection. Bad Sector Detection And you can click Error info button to see the detailed damage information.

  • Page 195: Configuring Hdd Error Alarms

    Network Video Recorder User Manual Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Enter the Exception interface. Menu > Configuration > Exceptions Select the Exception Type to HDD Error from the dropdown list. Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 12-29.

  • Page 196: Chapter 13 Camera Settings

    Network Video Recorder User Manual Chapter 13 Camera Settings Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Enter the OSD Configuration interface. Menu > Camera > OSD Select the camera to configure OSD settings.

  • Page 197: Configuring Privacy Mask

    Network Video Recorder User Manual Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Enter the Privacy Mask Settings interface. Menu >...
  • Page 198 Network Video Recorder User Manual Click the Apply button to save the settings.

  • Page 199: Configuring Video Parameters

    Network Video Recorder User Manual Configuring Video Parameters Purpose: You can customize the image parameters including the brightness, contrast, saturation, image rotate and mirror for the live view and recording effect. Enter the Image Settings interface. Menu > Camera >Image Image Settings Interface Select the camera to set image parameters.

  • Page 200: Chapter 14 Nvr Management And Maintenance

    Network Video Recorder User Manual Chapter 14 NVR Management and Maintenance Viewing System Information Enter the System Information interface. Menu >Maintenance>System Info You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device. Device Information Interface You can add the device to your mobile client software (iVMS-4500) via scanning the QR Code.

  • Page 201: Searching & Exporting Log Files

    Network Video Recorder User Manual Searching & Exporting Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Enter the Log Search interface. Menu >...
  • Page 202 Network Video Recorder User Manual Log Search Results Up to 2000 log files can be displayed each time. You can click the button of each log or double click it to view its detailed information, as shown in Figure 14-4. And you can also click the button to view the related video files if available.

  • Page 203: Importing/Exporting Ip Camera Info

    Network Video Recorder User Manual Export Log Files Select the backup device from the dropdown list of Device Name. Select the format of the log files to be exported. Up to 15 formats are selectable. Click the Export to export the log files to the selected backup device. You can click the New Folder button to create new folder in the backup device, or click the Format button to format the backup device before log export.

  • Page 204: Importing/Exporting Configuration Files

    Network Video Recorder User Manual Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.

  • Page 205: Upgrading System

    Network Video Recorder User Manual Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. Upgrading by Local Backup Device Connect your NVR with a local backup device where the update firmware file is located. Enter the Upgrade interface.
  • Page 206 Network Video Recorder User Manual FTP Upgrade Interface Enter the FTP Server Address in the text field. Click the Upgrade button to start upgrading. After the upgrading is complete, reboot the NVR to activate the new firmware.

  • Page 207: Restoring Default Settings

    Network Video Recorder User Manual Restoring Default Settings Enter the Default interface. Menu > Maintenance > Default Restore Defaults Select the restoring type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 208: Chapter 15 Others

    Network Video Recorder User Manual Chapter 15 Others Configuring RS-232 Serial Port Ensure your device support RS-232 serial port. Purpose: The RS-232 port can be used in two ways:  Parameters Configuration: Connect a PC to the NVR through the PC serial port. Device parameters can be configured by using software such as HyperTerminal.
  • Page 209 Network Video Recorder User Manual You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Enter the General Settings interface. Menu >Configuration> General Select the General tab. General Settings Interface Configure the following settings: Language: The default language used is English.

  • Page 210: Configuring Dst Settings

    Network Video Recorder User Manual Configuring DST Settings Enter the General Settings interface. Menu >Configuration>General Choose DST Settings tab. DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 211: Configuring More Settings

    Network Video Recorder User Manual Configuring More Settings Enter the General Settings interface. Menu >Configuration>General Click the More Settings tab to enter the More Settings interface. More Settings Interface Configure the following settings: Device Name: Edit the name of NVR. Device No.: Edit the serial number of NVR.

  • Page 212: Managing User Accounts

    Network Video Recorder User Manual Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 213 Network Video Recorder User Manual Enter the information for new user, including User Name, Admin Password, Password, Confirm, Level and User’s MAC Address. Password: Set the password for the user account. Strong Password recommended–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 214 Network Video Recorder User Manual User Permission Settings Interface Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user.  Local Configuration Local Log Search: Searching and viewing logs and system information of NVR. Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 215: Deleting A User

    Network Video Recorder User Manual Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected camera (s). Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the selected camera (s). Local Playback: Locally playing back recorded files of the selected camera (s). Remote Playback: Remotely playing back recorded files of the selected camera (s).
  • Page 216 Network Video Recorder User Manual Click the icon to enter the Edit User interface, as shown in Figure 15-11. Edit User (Operator/Guest) Edit User (admin) Edit the password for the user • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address.
  • Page 217 Network Video Recorder User Manual Strong Password recommended–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 218: Glossary

    Network Video Recorder User Manual Chapter 16 Appendix Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the NVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
  • Page 219 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
  • Page 220 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 221 Check if the fault is solved by the step 1 to step 4. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  No monitor connected with the NVR locally and when you manage the IP camera to connect with the device by web browser remotely, of which the status displays as Connected.
  • Page 222 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output locally. Possible Reasons: −...
  • Page 223 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 224 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 225 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when NVR is playing back by single or multi-channel.
  • Page 226 Network Video Recorder User Manual If not, please contact the engineer from Hikvision to do the further process.  No record file found in the NVR local HDD, and prompt “No record file found”. Possible Reasons: − The time setting of system is incorrect.
  • Page 227 Network Video Recorder User Manual...

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