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TROUBLE SHOOTING
Read and obey the instructions shown on the display. The display shows
information and touch keys to use. Important information is accompanied by an
audio signal.
If the given instruction shown on the display or the given remedy in the table below is not the
solution to a problem, contact the Customer Services.
Problem
The coffee is not hot.
The coffee is weak or not
creamy enough.
EN 38
Possible cause
The inside of the appliance is
very dirty.
Reminder that the appliance
needs de-scaling and/or the
filter must be replaced.
Reminder to clean the tubes
inside the milk container.
Reminder to replace the filter.
Reminder to descale the
appliance.
The cups were not preheated.
The brewing unit has cooled
down because several
minutes have elapsed since
the last coffee was made.
A low coffee temperature is
set.
The coffee is ground too
coarsely.
The coffee is not correct.
Remedy
Clean the inside of the
appliance thoroughly.
Disassemble and clean the
brewing unit.
Replace or remove the water
filter and/or descale the
appliance as soon as
possible.
Turn the milk froth adjustment
knob to 'CLEAN'.
Replace or remove the water
filter.
Descale the appliance as soon
as possible.
Warm the cups by rinsing
them with hot water (you can
use the hot water function).
Before making coffee, use the
rinsing function to heat the
brewing unit.
Select a higher coffee
temperature.
Adjust the grind level.
Use coffee for espresso
machines.
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