Epson ET2710 Series User Manual page 4

User's Guide
Paper Jam Error Is Not Cleared. . . . . . . . . . . . . 109
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 109
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 110
Several Sheets of Paper are Fed at a Time. . . . . . 110
Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 110
Power and Control Panel Problems. . . . . . . . . . . . 110
Power Does Not Turn On. . . . . . . . . . . . . . . . . 110
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 110
Power Turns Off Automatically. . . . . . . . . . . . . 110
Cannot Print from a Computer. . . . . . . . . . . . . . . 111
Checking the Connection (USB). . . . . . . . . . . . 111
Checking the Connection (Network). . . . . . . . .111
Checking the Software and Data. . . . . . . . . . . . 112
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .114
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .114
When You Cannot Make Network Settings. . . . . . 115
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 115
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection. . . . . . . . . . . . 117
Checking the SSID Connected to the Printer. . . 118
Checking the SSID for the Computer. . . . . . . . .119
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 120
Printout is Scuffed or Color is Missing. . . . . . . .120
Banding or Unexpected Colors Appear. . . . . . . 120
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .120
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .121
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .121
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 122
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 123
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cannot Print Without Margins. . . . . . . . . . . . . 123
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .124
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 124
Printed Characters Are Incorrect or Garbled. . . 124
The Printed Image Is Inverted. . . . . . . . . . . . . . 124
Mosaic-Like Patterns in the Prints. . . . . . . . . . .125
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .125
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 125
Banding Appears on the Copied Image. . . . . . . 125
Contents
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 125
The Printout Problem Could Not be Cleared. . . 125
Other Printing Problems. . . . . . . . . . . . . . . . . . . 126
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 126
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 126
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 126
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .127
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 127
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 127
The Image Quality Is Rough. . . . . . . . . . . . . . . 128
Offset Appears in the Background of Images. . . 128
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 128
Moiré Patterns (Web-Like Shadows) Appear. . . 129
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .129
Cannot Preview in Thumbnail. . . . . . . . . . . . . 129
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 130
Cannot Solve Problems in the Scanned Image. . 130
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 131
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 131
Scanning Slows Down Dramatically During
Continuous Scanning. . . . . . . . . . . . . . . . . . . . 131
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 131
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Operation Sounds Are Loud. . . . . . . . . . . . . . . 132
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 132
Ink Spilled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 133
Printer Specifications. . . . . . . . . . . . . . . . . . . . 133
Scanner Specifications. . . . . . . . . . . . . . . . . . . 134
Interface Specifications. . . . . . . . . . . . . . . . . . . 134
Network Function List. . . . . . . . . . . . . . . . . . . 135
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 135
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 136
Supported Third Party Services. . . . . . . . . . . . . 136
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Electrical Specifications. . . . . . . . . . . . . . . . . . 136
Environmental Specifications. . . . . . . . . . . . . . 137
System Requirements. . . . . . . . . . . . . . . . . . . . 137
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