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English
18
Problem
The skin feels more
sensitive than usual during
treatment/ I experience an
unacceptable pain
sensation when I use the
device.
The skin reaction after
treatment last longer than
usual.
The results of the
treatment are not
satisfactory.
My body attachment does
not have an integrated
glass/filter/window.
Possible cause
The light intensity setting you
use is too high.
You did not remove the hairs
on the areas to be treated.
The UV filter of the light exit
window is broken.
You treated an area for which
the device is not intended.
You have used a light
intensity setting which is too
high for you.
You have used a light
intensity setting which is too
low for you.
You did not flash an area
adjacent to an area you
treated before.
The device is not effective on
your body hair color.
You do not use the device as
often as recommended.
You respond more slowly to
IPL treatment.
This is normal.
Solution
Check if you have selected the right light
intensity setting. If necessary, select a
lower setting.
Pretreat your skin before you use Lumea.
If the UV filter is broken, do not use the
device anymore. Contact the Consumer
Care Center in your country, your Philips
dealer or a Philips service center.
Never use the device on the following
areas: inner labia, anus, nipples, areolas,
lips, inside the nostrils and ears, around
the eyes and near the eyebrows. Men
must not use it on the face or on the
scrotum.
Select a lower intensity next
time. See chapter 'Using your Philips
Lumea', section 'Selecting the right light
intensity'..
Select a higher setting next time.
You have to release the flashes close to
each other.
If you have light blond, blond, or red hair,
the treatment is not effective.
To remove all hairs successfully, we
advice you to follow the recommended
treatment schedule. You can reduce the
time between treatments, but do not
treat more often than once every two
weeks.
Continue using the device for at least 6
months, as hair regrowth can still
decrease over the course of this period.
The body attachment does not contain a
glass/filter/window.
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