Table of Contents
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406846-001.book Page iv Wednesday, February 8, 2006 10:36 AM
Contents
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
The computer is unable to start up. . . . . . . . . . . . . . . 3-2
The computer screen is blank . . . . . . . . . . . . . . . . . . 3-3
Software is functioning abnormally . . . . . . . . . . . . . 3-4
The computer is turned on but not responding . . . . . 3-5
The computer is unusually warm. . . . . . . . . . . . . . . . 3-6
An external device is not working. . . . . . . . . . . . . . . 3-7
not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Prepare to contact Customer Care . . . . . . . . . . . . . . 3-10
Contact Customer Care by e-mail or telephone. . . . 3-11
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Display components . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Use the New Connection Wizard . . . . . . . . . . . . . . . B-2
Choose the type of Internet connection . . . . . . . . . . . . . . B-3
iv
Getting Started
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Table of Contents
Troubleshooting
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