Page 1 Maintenance and Service Guide HP Pavilion ze4900 Notebook PC HP Compaq nx9040, nx9030, or nx9020 Notebook PC Compaq Presario 2200 Notebook PC Document Part Number: 371025-002 May 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2: Maintenance And Service Guide
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
1 Product Description 1.1 Models........1–2 1.2 Features .
Page 4 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 5: Product Description
Product Description The HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040, nx9030, and nx9020 Notebook PCs 2, and Compaq Presario 2200 Notebook PCs 3 offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion ze4900; HP Compaq nx9040, nx9030, nx9020;...
Page 6: Models
1–2 Table 1-1 Model Naming Conventions P735 Options H = HP Compaq nx9040, x9030, or nx9020 U = UMA P755 = Intel Pentium M 755 2.0 GHz P745 = Intel Pentium M 745 1.8 GHz P735 = Intel Pentium M 735 1.7 GHz P725 = Intel Pentium M 725 1.6 GHz...
Page 7 HP Compaq nx9000 Notebook PCs (Continued) Description Hard drive size Optical drive designator Integrated communication/ wireless device Operating system Warranty Maintenance and Service Guide Table 1-1 Model Naming Conventions Options 60 = 60 GB 40 = 40 GB C = CD-ROM Drive...
Page 8 Product Description HP Compaq nx9040, nx9030, and nx9020 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 P735 Japan Hnx9040 P735 Asia Pacific Hnx9040 P735 People’s Republic of China Hnx9040 P725...
Page 9 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 P725 People’s Republic of China Hnx9040 P725 Asia Pacific Hnx9040 P725 Asia Pacific Hnx9040 P725 Japan Hnx9040 P715 Asia Pacific Hnx9040 P715 People’s Republic of China Hnx9040 P715 Taiwan All HP Compaq nx9000 models feature: ■...
Page 10 Product Description HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 P715 Asia Pacific Hnx9040 P715 Japan Hnx9040 C330 Australia Hnx9040 C320 People’s Republic of China Hnx9040 C320 People’s Republic of China Hnx9040 C320 Japan Hnx9040 C320 Japan All HP Compaq nx9000 models feature: ■...
Page 11 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9030 P735 France Iceland Sweden/Finland Hnx9030 P725 Belgium Europe Italy Slovenia Hnx9030 P725 Iceland Hnx9030 P725 Saudi Arabia Slovenia Hnx9030 P725 France Greece Israel Hnx9030 P715 French Canada Maintenance and Service Guide Table 1-2...
Page 12 Product Description HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9030 P715 Czech Republic Denmark Europe Hungary Iceland Israel Italy The Netherlands Hnx9030 P715...
Page 13 HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9020 C320 Belgium PG568ET UUG Czech Republic Denmark Europe France Germany Greece Hungary Israel Italy The Netherlands...
Page 14: Features
60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ Diskette drive (HP Compaq nx9040 notebook model only) ■ 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB or 1.0 GB, varying by notebook model ■...
Page 15 Serial (select HP Compaq nx9040 notebooks only) ■ Support for the following optical drives: ❏ 24X Max DVD+RW/R and CD-RW Combo Drive (HP Compaq nx9040 and nx9030 select models only) ❏ 8X Max DVD-ROM Drive ❏ 24X Max CD-ROM Drive (HP Compaq nx9040, nx9030, and nx9020 select models only) ❏...
Page 16: Resetting The Notebook
✎ To boot from a CD, insert a bootable CD (such as a Recovery disc) into the optical drive, and then restart. Press the HP logo appears, and then select the optical drive as the temporary boot device. 1–12 ctrl+alt+del...
Page 17: Power Management
1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 18: External Components
Product Description 1.5 External Components The external components on the front and right side of the HP Pavilion ze4900 notebook are shown below and described in Table 1-3. Front and Right-Side Components - HP Pavilion ze4900 1–14 Maintenance and Service Guide...
Page 19 Electronics) drive light Hard drive bay Power/standby light Maintenance and Service Guide Table 1-3 HP Pavilion ze4900 Function Opens the notebook. Send and receive wireless device signals. The antennae are not visible from the outside of the notebook. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
Page 20 Product Description The external components on the front and right side of the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-4. Front and Right-Side Components - HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 1–16...
Page 21 Front and Right-Side Components HP Compaq nx9040, nx9030, nx9020, Item Component Display release latch Antennae (2) Optical drive Battery bay Wireless button light Wireless button Infrared port (select HP Compaq nx9040 notebooks only) Battery light IDE (Integrated Drive Electronics) drive light...
Page 22 HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-5. Rear and Left-Side Components - HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 Rear and Left-Side Components...
Page 23 Rear and Left-Side Components HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 (Continued) Item Component External monitor port Exhaust vents (2) Security cable slot RJ-11 (modem) jack PC Card slot(s) (1 or 2) PC Card eject button(s)
Page 24 Product Description The external components on the rear and left side of the HP Compaq nx9040 notebook are shown below and described in Table 1-6. Rear and Left-Side Components - HP Compaq nx9040 Rear and Left-Side Components Item Component Power connector...
Page 25 Rear and Left-Side Components HP Compaq nx9040 (Continued) Item Component External monitor port Exhaust vents (2) Security cable slot RJ-11 (modem) jack PC Card slot(s) (1 or 2) PC Card eject button(s) (1 or 2) 1394 port Audio-in (microphone) jack...
Page 26 Product Description The notebook keyboard components on the HP Pavilion ze4900 notebook are shown below and described in Table 1-7. Keyboard Components - HP Pavilion ze4900 1–22 Maintenance and Service Guide...
Page 27: Keyboard Components
(12) Maintenance and Service Guide Table 1-7 Keyboard Components HP Pavilion ze4900 Function Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. In Windows, can be used like the keys on an external numeric keypad.
Page 28 Product Description The notebook keyboard components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-8. Keyboard Components - HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 1–24 Maintenance and Service Guide...
Page 29 HP Compaq nx9040, nx9030, nx9020, Item Component um lock key Keypad keys (15) Arrow keys Windows applications key Windows logo key fn key caps lock key f1 to f12 keys (12) Maintenance and Service Guide Table 1-8 Keyboard Components and Compaq Presario 2200...
Page 30 Product Description The notebook top components on the HP Pavilion ze4900 notebook are shown below and described in Table 1-9. Top Components - HP Pavilion ze4900 1–26 Maintenance and Service Guide...
Page 31: Top Components
Left and right TouchPad buttons TouchPad TouchPad light Maintenance and Service Guide Table 1-9 Top Components HP Pavilion ze4900 Function When the notebook is ■ Off, press to turn on the notebook. ■ On, briefly press to initiate Hibernation. ■...
Page 32 Product Description The notebook top components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-10. Top Components - HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 1–28 Maintenance and Service Guide...
Page 33 HP Compaq nx9040, nx9030, nx9020, Item Component Power button Speakers (2) Caps lock light Num lock light Keypad light One-Touch buttons (5) TouchPad on button TouchPad vertical scrolling region Left and right TouchPad buttons TouchPad TouchPad light Maintenance and Service Guide...
Page 34 Product Description The external components on the bottom of all notebook models are shown below and described in Table 1-11. Bottom Components 1–30 Maintenance and Service Guide...
Page 35: Bottom Components
Item Component Exhaust vents (2) Mini PCI compartment Memory module compartment Hard drive bay Battery bay Battery pack release latch Label areas (2) Maintenance and Service Guide Table 1-11 Bottom Components Function Exhaust vent provides airflow to cool internal components. Ä...
Page 36: Design Overview
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Memory module ■ Mini PCI communications devices ■...
Page 37: Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 38: Accessing Computer Setup
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the notebook. Press message is displayed in the lower-left corner of the screen. ❏...
Page 39: Selecting From The File Menu
4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Select System Information...
Page 40: Selecting From The Security Menu
System IDs 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete an HP Administrator password. Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. ■ Enable/Disable required password on restart. Enable/disable DriveLock; change a DriveLock user or master password.
Page 41: Selecting From The Tools Menu
Selecting from the Tools Menu Select HDD Self Test options Battery Information Memory Check Maintenance and Service Guide Table 2-3 Tools Menu To Do This Run a quick or comprehensive self-test on any hard drive in the system. View information about any battery packs in the notebook.
Page 42: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Select Language (or press f2) Boot options Device options 2–6 Table 2-4 Advanced Menu To Do This Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Page 43: Troubleshooting Flowcharts
2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 44 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 45: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 46: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.
Page 47: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 48: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in notebook and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–12 Done Done Internal or...
Page 49: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Loose or damaged parts? Close notebook and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check notebook operation after each replacement: 1.
Page 50: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) Check for bent 2.
Page 51: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from docking device, if connected. Adjust display brightness. Video OK? Check that notebook is properly seated in docking device, for bent pins on cable, and for monitor connection. Video OK? Adjust external monitor display.
Page 52 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove notebook, replace docking device. 2–16 Reinstall notebook into...
Page 53: Flowchart 2.9—No Operating System (Os) Loading
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 54 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–18 Go to “Flowchart 2.11—No OS...
Page 55 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace system drive? board. Remove disc or diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette...
Page 56 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 57: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup utility. Maintenance and Service Guide Reseat diskette drive.
Page 58 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–22 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the notebook.
Page 59 Flowchart 2.15—No Audio, Part 1 No audio. Notebook in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock Dock notebook in docking device. Go to “Flowchart Device.”...
Page 60 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–24 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 61 Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 62 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Keyboard operating properly? Done 2–26 Replace system board. Replace internal keyboard or cable. Keyboard operating properly? Replace system board.
Page 63 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Pointing device operating properly? Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable.
Page 64 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). 2–28 Replace jack or have jack activated. Connect to nondigital line.
Page 65: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 66: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 67 Description Display assemblies for use on HP Pavilion ze4900 models 15.0-inch, SXGA+WVA 15.0-inch, XGA 14.1-inch, XGA for use on HP Compaq nx9040, nx9030, and nx9020 models 15.0-inch, XGA 14.1-inch, XGA for use on Compaq Presario 2200 models 15.0-inch, XGA 14.1-inch, XGA Display hinge bracket, for use with 15.0-inch...
Page 68 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 69 Korea Top cover (includes speakers and TouchPad) for use in HP Pavilion ze4900 models for use in HP Compaq nx9040 models for use in HP Compaq nx9030 and nx9020 models for use in Compaq Presario 2200 models Speakers Heat sink...
Page 70 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 71 S-Video and 1394 digital connectors for use only on models with S-Video and 1394 digital connectors for use on HP Compaq nx9040 models Hard drive guide (not illustrated) Maintenance and Service Guide Table 3-1...
Page 72 Illustrated Parts Catalog Notebook Major Components 3–8 Maintenance and Service Guide...
Page 73 Spare Parts: Notebook Major Components (Continued) Item Description Diskette drive (for use on HP Compaq nx9040 models only) Diskette drive cover Base enclosures for use only on models without S-Video and 1394 digital connectors for use only on models with S-Video and 1394 digital...
Page 74 Illustrated Parts Catalog Notebook Major Components 3–10 Maintenance and Service Guide...
Page 75 Mini PCI 802.11b/g wireless LAN, MOW Mini PCI 802.11b/g wireless LAN, BC Mini PCI 802.11b/g wireless LAN, Atomic module, for use in the United States with HP Pavilion ze4900 models Mini PCI 802.11b/g wireless LAN, Atomic module, ROW, for use with HP Pavilion ze4900 models Mini PCI 802.11b/g wireless LAN, Atomic module,...
Page 76 Illustrated Parts Catalog Notebook Major Components 3–12 Maintenance and Service Guide...
Page 77 Spare Parts: Notebook Major Components (Continued) Item Description Memory modules 512-MB DDR 256-MB DDR 128-MB DDR Memory module compartment cover and Mini PCI compartment cover Battery packs 8-cell Li-Ion 6-cell Li-Ion 6-cell Li-Ion, 4.0 Ah Maintenance and Service Guide Table 3-1 Illustrated Parts Catalog Spare Part Number...
Page 78: Mass Storage Devices
Illustrated Parts Catalog 3.3 Mass Storage Devices Mass Storage Devices 3–14 Maintenance and Service Guide...
Page 79 Spare Part Number Information Item Description Diskette drive Hard drives (includes hard drive bezel) 40 GB, 5400 rpm (for use only with Asia Pacific models) 60 GB, 4200 rpm 40 GB, 4200 rpm 30 GB, 4200 rpm Optical drives 2X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive...
Page 80: Miscellaneous
Illustrated Parts Catalog 3.4 Miscellaneous Spare Parts: Miscellaneous (not illustrated) Description Logo Kit 65-watt AC adapter Power cords Australia Brazil Denmark Europe Israel Italy Japan Korea People’s Republic of China Saudi Arabia Switzerland United Kingdom United States Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,”...
Page 81: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Flat-bladed screwdriver ■...
Page 82: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 83: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook.
Page 84: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 85: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 86: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 87: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 88: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 89: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 77 screws and screwlocks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Page 90: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 91: Disassembly Sequence Chart
Maintenance and Service Guide Removal and Replacement Procedures # of Screws Removed 2 to remove hard drive 2 to remove hard drive bezel 2 loosened 2 loosened 2 on all notebook models except HP Pavilion ze4900 1 on HP Pavilion ze4900 5–3...
Page 92 Wireless Button Board 5.17 Diskette Drive 5.18 Diskette Drive Cover 5.19 System Board 5–4 # of Screws Removed 8 screws 2 screwlocks on all notebook models except HP Compaq nx9040 6 screwlocks on HP Compaq nx9040 Maintenance and Service Guide...
Page 93: Preparing The Notebook For Disassembly
5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the computer on and then shut it down through the operating system. 2.
Page 94 Removal and Replacement Procedures b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery bezel to slide the battery pack to the left 2. d. Remove the battery pack. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Page 95 Hard Drive Spare Part Number Information 40 GB, 5400 rpm (for use only with Asia Pacific models) 60-GB, 4200 rpm 40-GB, 4200 rpm 30-GB, 4200 rpm 5. Remove the hard drive by following these steps: a. Remove the two rubber screw covers 1 that conceal the hard drive retention screws.
Page 96 Removal and Replacement Procedures e. Remove the two PM1.5×5.0 shoulder screws 1 that secure the hard drive bezel to the hard drive. Remove the hard drive bezel 2. Removing the Hard Drive Bezel 5–8 Maintenance and Service Guide...
Page 97 g. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. h. Remove the hard drive frame 2. i. Remove the hard drive connector 3. Disassembling the hard drive Reverse the above procedure to reassemble and install the hard drive.
Page 98: Notebook Feet
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. Spare part number 371808-001 should be used to replace the notebook feet. The feet attach to the base enclosure as illustrated below. Replacing the Notebook Feet 5–10 Maintenance and Service Guide...
Page 99: Memory Module
5.5 Memory Module Memory Module Spare Part Number Information 512-MB DDR 256-MB DDR 128-MB DDR 1. Prepare the notebook for disassembly (refer to 2. Loosen the two PM2.0×4.0 screws 1 that secure the memory module compartment cover to the notebook. 3.
Page 100 Removal and Replacement Procedures 5. Spread the two retaining tabs 1 that secure the memory module to the memory module socket. (The module rises up). 6. Remove the memory module by pulling it away from the memory module socket at a 45-degree angle 2. Removing a Memory Module Reverse the above procedure to install a memory module.
Page 101: Mini Pci Communications Board
Mini PCI 802.11b/g wireless LAN, MOW Mini PCI 802.11b/g wireless LAN, BC Mini PCI 802.11b/g wireless LAN, Atomic module, for use in the United States with HP Pavilion ze4900 models Mini PCI 802.11b/g wireless LAN, Atomic module, ROW, for use with HP Pavilion ze4900 models Mini PCI 802.11b/g wireless LAN, Atomic module, for use in...
Page 102 Removal and Replacement Procedures 2. Loosen the two PM2.0×4.0 screws 1 that secure the Mini PCI compartment cover to the notebook. 3. Lift the front edge of the Mini PCI compartment cover, and then swing it back 2. 4. Remove the Mini PCI compartment cover. ✎...
Page 103 ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications board before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications board. 6. Spread the two retaining tabs 2 that secure the Mini PCI communications board to the communications compartment socket.
Page 104: Keyboard Cover
5.7 Keyboard Cover Keyboard Cover Spare Part Number Information For use on HP Pavilion ze4900 notebook models For use on HP Compaq nx9040, nx9030, and nx9020 notebook models For use on Compaq Presario 2200 notebook models 1. Prepare the notebook for disassembly 2.
Page 105 4. Turn the notebook display-side up with the front panel toward you. 5. Open the notebook as far as possible. 6. Press and hold the cover from the notebook. 7. Press and hold the the cover from the notebook. 8. Press and hold the cover from the notebook.
Page 106: Keyboard
Removal and Replacement Procedures 5.8 Keyboard Keyboard Spare Part Number Information Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 1. Prepare the notebook for disassembly 2. Remove the keyboard cover 5–18 371787-181 Latin America 371787-201...
Page 107 3. Remove the three PM2.0×4.0 screws 1 and the PM2.0×3.0 screw 2 that secure the keyboard to the notebook. 4. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest 3. Releasing the Keyboard Maintenance and Service Guide Removal and Replacement Procedures 5–19...
Page 108 Removal and Replacement Procedures 5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the cable 2. 6. Remove the keyboard. Removing the Keyboard Reverse the above procedure to install the keyboard. 5–20 Maintenance and Service Guide...
Page 109: Switch Board
4. Disconnect the display lid switch 1 and speaker cables 2 from the switch board. ✎ HP Pavilion ze4900 notebook models use only one PM2.0×4.0 screw to secure the switch board in step 5. 5. Remove the two PM2.0×4.0 screws 3 that secure the switch board to the notebook.
Page 110: Speakers
Removal and Replacement Procedures 5.10 Speakers ✎ The speakers are included with the top cover. Refer to Section 5.13, “Top Cover,” 1. Prepare the notebook for disassembly 2. Remove the keyboard cover 3. Remove the keyboard 5–22 for spare part number information. (Section (Section 5.7).
Page 111 4. Disconnect the speaker cable from the switch board 1. 5. Remove the four PM2.0×3.0 screws 2 that secure the left and right speakers to the notebook. 6. Remove the left and right speakers 3. Removing the Speakers Reverse the above procedure to install the speakers. Maintenance and Service Guide Removal and Replacement Procedures 5–23...
Page 112: Optical Drive
Removal and Replacement Procedures 5.11Optical Drive Optical Drive Spare Part Number Information 2X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 8X Max DVD-ROM drive 24X Max CD-ROM drive...
Page 113 4. Remove the PM2.0×8.0 screw 1 and PM2.0×4.0 screw 2 that secure the optical drive to the notebook. 5. Push on the back of the optical drive to disconnect it from the system board. 6. Remove the optical drive 3. Removing the Optical Drive Reverse the above procedure to install the optical drive.
Page 114: Display Assembly
Display Assembly Spare Part Number Information For use on HP Pavilion ze4900 models 15.0-inch, SXGA+WVA 15.0-inch, XGA 14.1-inch, XGA For use on HP Compaq nx9040, nx9030, and nx9020 notebook models 15.0-inch, XGA 14.1-inch, XGA For use on Compaq Presario 2200 notebook models 15.0-inch, XGA...
Page 115 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Remove the two PM2.0×5.0 screws that secure the wireless antenna boards to the notebook. Removing the Wireless Antenna Boards Maintenance and Service Guide 5–27...
Page 116 Removal and Replacement Procedures 5. Disconnect the display cable 1 from the system board. 6. Remove the six PM2.0×6.0 screws 2 that secure the display to the notebook. Removing the Display Assembly Screws 5–28 Maintenance and Service Guide...
Page 117 7. Position the notebook with the rear panel toward you. 8. Position the display perpendicular to the notebook. 9. Remove the two PM2.0×6.0 screws 1 that secure the display to the notebook. 10. Lift the display straight up and remove it 2. Removing the Display Assembly Reverse the above procedure to install the display assembly.
Page 118: Top Cover
For use on HP Pavilion ze4900 notebook models For use on HP Compaq nx9040 notebook models For use on HP Compaq nx9030 and nx9020 notebook models For use on Compaq Presario 2200 notebook models 1. Prepare the notebook for disassembly and remove the following components: ❏...
Page 119 3. Remove the four rubber covers 1 that conceal the top cover front edge screws. ✎ Spare part number 371808-001 should be used to replace the top cover rubber screw covers. 4. Remove the fifteen PM2.0×6.0 screws 2 that secure the top cover to the notebook.
Page 120 Removal and Replacement Procedures 6. Turn the notebook top-side up with the rear panel toward you. 7. Remove the PM2.0×8.0 screw 1 and the PM2.0×9.0 screw 2 that secure the top cover to the notebook. 8. Remove the two PM2.0×4.0 screws 3 that secure the top cover to the notebook.
Page 121 Removal and Replacement Procedures 9. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the cable 2 from the system board. 10. Lift the top cover straight up and remove it 3. Removing the Top Cover Reverse the above procedure to install the top cover.
Page 122: Heat Sink
Removal and Replacement Procedures 5.14 Heat Sink Heat Sink Spare Part Number Information Heat sink Thermal Pad Kit (not illustrated) 1. Prepare the notebook for disassembly remove the following components: ❏ Keyboard cover ❏ Keyboard ❏ Switch board ❏ Speakers ❏...
Page 123 2. Disconnect the fan cable 1 from the system board. 3. Remove the three PM1.5×5.0 screws 2 that secure the heat sink to the notebook. 4. Remove the heat sink 3. Removing the Heat Sink ✎ Carefully clean any thermal pad residue from the heat sink and processor surfaces each time you remove the heat sink.
Page 124: Processor
Removal and Replacement Procedures 5.15 Processor Processor Spare Part Number Information Intel Pentium M 755 (2.0-GHz) with 400-MHz FSB Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB Intel Pentium M 710 (1.4-GHz) with 400-MHz FSB Intel Pentium M 705 and TJ85 (1.6-GHz) with 400-MHz FSB...
Page 125 2. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎ Note that the gold triangle aligned in the rear left corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor.
Page 126: Wireless Button Board
Removal and Replacement Procedures 5.16 Wireless Button Board wireless button board Spare Part Number Information With infrared transceiver Without infrared transceiver 1. Prepare the notebook for disassembly and remove the following components: ❏ Keyboard cover ❏ Keyboard ❏ Switch board ❏...
Page 127 2. Disconnect the wireless button board cable 1 from the system board. 3. Remove the two PM2.0×4.0 screws 2 that secure the wireless button board to the notebook. 4. Remove the wireless button board 3. Removing the Wireless Button Board Reverse the above procedure to install the wireless button board.
Page 128: Diskette Drive
Removal and Replacement Procedures 5.17 Diskette Drive ✎ This section applies only to HP Compaq nx9040 notebook models. Diskette Drive Spare Part Number Information Diskette drive 1. Prepare the notebook for disassembly remove the following components: ❏ Keyboard cover ❏...
Page 129 2. Disconnect the diskette drive cable 1 from the low insertion force (LIF) connector on the system board. 3. Remove the two PM2.0×4.0 screws 2 that secure the diskette drive to the notebook. 4. Remove the diskette drive 3. Removing the Diskette Drive Reverse the above procedure to install the diskette drive.
Page 130: Diskette Drive Cover
Removal and Replacement Procedures 5.18 Diskette Drive Cover ✎ This section applies to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compaq Presario 2200 notebook models. Diskette Drive Cover Spare Part Number Information Diskette drive cover 1. Prepare the notebook for disassembly remove the following components: ❏...
Page 131 2. Remove the two PM2.0×4.0 screws 1 that secure the diskette drive cover to the notebook. 3. Remove the diskette drive cover 2. Removing the Diskette Drive Cover Reverse the above procedure to install the diskette drive cover. Maintenance and Service Guide Removal and Replacement Procedures 5–43...
Page 132: System Board
For use only on notebook models without S-Video and 1394 digital connectors For use only on notebook models with S-Video and 1394 digital connectors For use on HP Compaq nx9040 notebook models Hard drive guide (not illustrated) ✎ When replacing the system board, ensure that the following...
Page 133 2. Disconnect the wireless button board cable 1 from the system board. 3. Remove the six PM2.0×4.0 screws 2 that secure the system board to the base enclosure. 4. Remove the hard drive guide 3. ✎ Spare part number 371798-001 should be used to replace the hard drive guide.
Page 134 Removal and Replacement Procedures ✎ Step 6 applies only to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compaq Presario 2200 notebook models. 6. Remove the two HM5.0×9.0 locks on each side of the external monitor port. Removing the System Board Screwlocks - HP Pavilion ze4900,...
Page 135 Removal and Replacement Procedures ✎ Step 7 applies only to HP Compaq nx9040 models. 7. Remove the six HM5.0×9.0 screwlocks on each side of the parallel, serial, and external monitor ports. Removing the System Board Screwlocks - HP Compaq nx9040...
Page 136 Removal and Replacement Procedures 8. Flex the right side of the base enclosure near the audio jacks 1 until the jacks clear the base enclosure. 9. Lift the rear edge of the system board and swing it up 2 until the board rests at a 45-degree angle. 10.
Page 137: Specifications
This chapter provides physical and performance specifications. Dimensions with 15.0-inch display Height Width Depth with 14.1-inch display Height Width Depth Weight (varies by configuration) with 15.0-inch display and 8-cell battery pack with 14.1-inch display and 8-cell battery pack with 15.0-inch display and 6-cell battery pack with 14.1-inch display and 6-cell battery pack...
Page 138 Specifications Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces.
Page 139 15.0-inch, SXGA+WVA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
Page 140 Specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 15.0-inch, XGA, TFT Display 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
Page 141 Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-4 14.1-inch, XGA, TFT Display 28.5 cm 21.3 cm 35.8 cm up to 16.8 million 250:1 180 nits typical 0.279 ×...
Page 142 Specifications User capacity per drive* Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details.
Page 143 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-6 2.00 cm 9.40 cm 13.40 cm .34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications .79 in...
Page 144 Specifications Optional 8-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 6–8 Table 6-7 2.00 cm 9.40 cm 13.40 cm .34 kg 14.4 V 4.4 Ah 65 Wh 5°C to 45°C 0°C to 60°C Maintenance and Service Guide .79 in...
Page 145 DVD±RW and CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc Maintenance and Service Guide Table 6-8 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 146 Specifications DVD±RW and CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time 6–10...
Page 147 Applicable disk Center hole diameter Disk diameter Standard disc Mini disc Maintenance and Service Guide Table 6-9 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 148 Specifications DVD/CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–12 Table 6-9 1.2 mm 0.74 µm CD media...
Page 149 Applicable disk Center hole diameter Disk diameter Standard disc Mini disc Disk thickness Maintenance and Service Guide Table 6-10 DVD-ROM Drive DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW...
Page 150 Specifications DVD-ROM Drive (Continued) Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–14 Table 6-10 0.74 µm CD media <...
Page 151 Applicable disk Center hole diameter Disk diameter Standard disc Mini disc Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-11 CD-ROM Drive CD-ROM (Mode 1 and 2)
Page 152: System Dma
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 6–16 Table 6-12 System DMA System Function Direct memory access controller Available for PC Card Not assigned Not assigned Maintenance and Service Guide...
Page 153: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* Maintenance and Service Guide Table 6-13 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Soft V92 Data Fax Modem with SmartCP Diskette drive...
Page 154 Specifications System Interrupts (Continued) Hardware IRQ IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Page 155 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
Page 156 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 157 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 158: System Memory Map
Specifications Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF 6–22 Table 6-15 System Memory Map System Function Base memory...
Page 159: Connector Pin Assignments
Connector Pin Assignments Signal Audio signal in Audio signal in Maintenance and Service Guide Table A-1 Audio-In (Microphone) Signal Ground A–1...
Page 160: Universal Serial Bus
Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Signal +5 VDC Data – A–2 Table A-2 Audio-Out (Headphone) Table A-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...
Page 161 Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground Maintenance and Service Guide Connector Pin Assignments Table A-4 S-Video Signal TV-CD S-VHS intensity ground Composite video ground A–3...
Page 162 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused A–4 Table A-5 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 163: External Monitor
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-6 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector Pin Assignments A–5...
Page 164 Connector Pin Assignments Signal Unused Ring A–6 Table A-7 RJ-11 (Modem) Signal Unused Unused Unused Maintenance and Service Guide...
Page 165 Signal Strobe Data bit 0 Data bit 1 Data bit 2 Data bit 3 Data bit 4 Data bit 5 Data bit 6 Data bit 7 Acknowledge Busy Paper end Select Maintenance and Service Guide Connector Pin Assignments Table A-8 Parallel Signal Auto linefeed...
Page 166 Connector Pin Assignments Signal Carrier detect Receive data Transmit data Data terminal ready Ground A–8 Table A-9 Serial Signal Data set ready Ready to send Clear to send Ring indicator Maintenance and Service Guide...
Page 167: Conductor Power Cord Set
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 168: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 169 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 170 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country The Netherlands Norway Sweden Switzerland United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 171: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 373294-001. Maintenance and Service Guide C–1...
Page 172 Screw Listing Where used: 2 screws that secure the hard drive to the notebook (documented in Phillips PM2.0×6.0 Screw Locations C–2 Table C-1 Phillips PM2.0×6.0 Screw Color Qty. Black Length Thread 6.0 mm 2.0 mm Section Maintenance and Service Guide Head Width 4.0 mm...
Page 173 Phillips PM2.0×6.0 Screw (Continued) Where used: 6 screws that secure the display assembly to the notebook (documented in Section 5.12) Phillips PM2.0×6.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Black 6.0 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm...
Page 174 Screw Listing Phillips PM2.0×6.0 Screw (Continued) Where used: Two screws that secure the keyboard cover to the notebook (documented in Section 5.7) Two screws that secure the display assembly to the notebook (documented Section 5.12) Phillips PM2.0×6.0 Screw Locations C–4 Table C-1 Color Qty.
Page 175 Phillips PM2.0×6.0 Screw (Continued) Where used: 15 screws that secure the top cover to the notebook (documented in Section 5.13) Phillips PM2.0×6.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Black 6.0 mm Screw Listing Head Thread Width 2.0 mm 5.0 mm...
Page 176 Screw Listing Phillips PM1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw Where used: Two Phillips PM1.5×5.0 shoulder screws that secure the hard drive bezel to the hard drive (documented in Where used: Four Phillips PM2.5×4.0 screws that secure the hard drive frame to the hard drive (documented in Phillips PM1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw Locations...
Page 177 Where used: Two screws that secure the memory module compartment cover to the notebook (documented in Two screws that secure the Mini PCI compartment cover to the notebook (documented in One screw that secures the top cover to the notebook (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations...
Page 178 Two screws that secure the switch board to the notebook (documented in Section 5.9) ✎ HP Pavilion ze4900 notebook models use only one PM2.0×4.0 screw to secure the switch board to the notebook. One screw that secures the optical drive to the notebook (documented in Section 5.11)
Page 179 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the top cover to the notebook (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm...
Page 180 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: Two screws that secure the wireless button board to the notebook (documented in Section Two screws that secure the diskette drive (documented in or diskette drive cover (documented in Six screws that secure the system board to the notebook (documented in Section 5.19) Phillips PM2.0×4.0 Screw Locations...
Page 181 Silver Phillips PM2.0×3.0 Screw Where used: One screw that secures the keyboard to the notebook (documented in Section 5.8) Silver Phillips PM2.0×3.0 Screw Location Maintenance and Service Guide Table C-4 Color Qty. Length Silver 3.0 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm...
Page 182 Screw Listing Black Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the speakers to the notebook (documented in Section 5.10) Black Phillips PM2.0×3.0 Screw Locations C–12 Table C-4 Color Qty. Length Black 3.0 mm Maintenance and Service Guide Head Thread Width...
Page 183 Where used: One screw that secures the optical drive to the notebook (documented in Section 5.11) Phillips PM2.0×8.0 Screw Location Maintenance and Service Guide Table C-5 Phillips PM2.0×8.0 Screw Color Qty. Black Screw Listing Length Thread 8.0 mm 2.0 mm Head Width 4.0 mm...
Page 184 Screw Listing Phillips PM2.0×8.0 Screw (Continued) Where used: One screw that secures the top cover to the notebook (documented in Section 5.13) Phillips PM2.0×8.0 Screw Location C–14 Table C-5 Color Qty. Length Black 8.0 mm Maintenance and Service Guide Head Thread Width 2.0 mm...
Page 185 Where used: 2 screws that secure the wireless antenna boards to the notebook (documented Section 5.12) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table C-6 Phillips PM2.0×5.0 Screw Color Qty. Silver Screw Listing Length Thread 5.0 mm 2.0 mm Head Width 4.0 mm...
Page 186 Screw Listing Where used: 3 screws that secure the heat sink to the notebook (documented in Section 5.14) Phillips PM1.5×5.0 Screw Locations C–16 Table C-7 Phillips PM1.5×5.0 Screw Color Qty. Black Length Thread 5.0 mm 1.5 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 187 Where used: One screw that secures the top cover to the notebook (documented in Section 5.13) Phillips PM2.0×9.0 Screw Location Maintenance and Service Guide Table C-8 Phillips PM2.0×9.0 Screw Color Qty. Black Screw Listing Length Thread 9.0 mm 2.0 mm Head Width 4.0 mm...
Page 188 Screw Listing Where used: 6 screwlocks that secure the system board to the notebook (documented Section 5.19, HP Compaq nx9040 notebook models only) Hex HM5.0×9.0 Screwlock Locations - HP Compaq nx9040 Notebook Models C–18 Table C-9 Hex HM5.0×9.0 Screwlock Color Qty.
Page 189 Hex HM5.0×9.0 Screwlock (Continued) Where used: 2 screwlocks that secure the system board to the notebook (documented Section 5.19, all notebook models except HP Compaq nx9040) Hex HM5.0×9.0 Screwlock Locations - All Notebook Models Except HP Compaq nx9040 Maintenance and Service Guide...
Page 190 Screw Listing Where used: 2 screws that secure the system board to the notebook (documented in Section 5.19) Phillips PM1.5×12.0 Screw Locations C–20 Table C-10 Phillips PM1.5×12.0 Screw Color Qty. Silver Length Thread 12.0 mm 1.5 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 191 1394 port 1–19 AC adapter, spare part number 3–16 antennae 1–15 arrow keys 1–23 audio troubleshooting 2–23 audio-in (microphone) jack location 1–19 pin assignments A–1 audio-out (headphone) jack location 1–19 pin assignments A–2 base enclosure button panel, spare part numbers 3–9 base enclosure, spare part numbers 3–9 battery bay 1–15...
Page 192 Index connector pin assignments external monitor A–5 headphone A–2 microphone A–1 modem A–6 monitor A–5 network A–4 parallel A–7 RJ-11 (modem) A–6 RJ-45 (network) A–4 serial A–8 S-Video A–3 Universal Serial Bus (USB) A–2 connectors, service considerations 4–2 design overview 1–32 disassembly sequence chart 5–3 diskette drive...
Page 193 electrostatic discharge 4–4 exhaust vents 1–19 1–31 external monitor port location 1–19 pin assignments A–5 keys 1–23 features 1–10 feet locations 5–10 spare part number 3–9 5–10 flowcharts, troubleshooting no audio 2–23 no network/modem connection 2–28 no OS loading 2–17 no OS loading from diskette drive 2–21 no OS loading from hard...
Page 194 Index keyboard removal 5–18 spare part numbers 3–5 5–18 troubleshooting 2–26 keyboard components 1–22 1–24 keyboard cover removal 5–16 spare part numbers 3–3 5–16 keypad keys 1–23 keypad light 1–27 label area 1–31 left-side components 1–18 1–20 Logo Kit, spare part number 3–16 mass storage devices, spare part numbers 3–14...
Page 195 One-Touch buttons 1–27 1–29 optical drive location 1–15 OS loading problems 2–22 removal 5–23 spare part number 5–23 spare part numbers 3–9 3–15 packing precautions 4–5 parallel port location 1–20 pin assignments A–7 PC Card eject buttons 1–19 1–21 PC Card slots 1–19 plastic parts 4–2 pointing device, troubleshooting 2–27...
Page 196 Index speakers location 1–27 removal 5–22 specifications battery pack 6–7 CD-ROM drive 6–15 display 6–3 DMA 6–16 DVD/CD-RW Combo Drive 6–11 DVD±RW and CD-RW Combo Drive 6–9 DVD-ROM drive 6–13 hard drive 6–6 I/O addresses 6–19 interrupts 6–17 memory map 6–22 notebook 6–1 static shielding materials 4–8 S-Video jack...
Page 197 video troubleshooting 2–14 volume down button 1–19 1–21 volume mute button 1–19 1–21 volume up button 1–19 Windows applications key 1–23 1–25 Windows logo key 1–23 wireless button 1–15 wireless button board removal 5–37 spare part numbers 5–37 wireless button light 1–15 1–17 wireless LAN antenna cables, spare part number 3–9...

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HP Compaq NC4010 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

5 Removal and Replacement Procedures

6 Specifications

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