Mighty Mule TS571W Installation Manual page 23

Troubleshooting Guide - Visual Feedback
If your gate operator does not function properly after it is installed, use this guide before calling the Nortek Security and Control
Service Department.
Visual Feedback Possible Diagnosis Check/Solution
Blown fuse(s)
The unit does not seem to turn on Lack of power
Power switch
LED 2 (red) 1 blink, pause, 1 blink... Cycle terminal shorted
LED 2 (red) 2 blinks, pause, 2 blinks... Safety terminal shorted
LED 2 (red) 3 blinks, pause, 3 blinks... Exit terminal shorted
LED 2 (red) 4 blinks, pause, 4 blinks... Shadow terminal shorted
LED 2 (red) 5 blinks, pause, 5 blinks... Close Edge terminal shorted
LED 2 (red) 6 blinks, pause, 6 blinks... Open Edge terminal shorted
Unit does not detect the presence
Charge LED rapidly flashing
of a battery
Charge LED off Unit not charging
Charge LED Flashing Battery or Batteries disconnected
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TS571W Installation Instructions
h Check battery harness , ensure the battery is connected red to
red (+) and black to black (-)
h Check both board fuses and harness fuse
h Check the battery voltage
h Check charge source
h Ensure the unit is switched on
Detach any wires connected to this terminal. If the LED clears
and the unit begins to function, check for a defective accessory,
triggered accessory or shorted wiring.
Detach any wires connected to this terminal. If the LED clears
and the unit begins to function, check for a defective accessory,
triggered accessory or shorted wiring.
Detach any wires connected to this terminal. If the LED clears
and the unit begins to function, check for a defective accessory,
triggered accessory or shorted wiring.
Detach any wires connected to this terminal. If the LED clears
and the unit begins to function, check for a defective accessory,
triggered accessory or shorted wiring.
Detach any wires connected to this terminal. If the LED clears
and the unit begins to function, check for a defective accessory,
triggered accessory or shorted wiring.
Detach any wires connected to this terminal. If the LED clears
and the unit begins to function, check for a defective accessory,
triggered accessory or shorted wiring.
h Check battery connections and harness, ensure the battery is
connected red to red (+) and black to black (-)
h Check all fuses
h Battery at full charge
h Top left fuse if blown, check charge source polarity, replace
fuse
h Normal systems check, it will come back on momentarily.
h No transformer output, proper output should be 19 Vdc
h Poor or night solar conditions.
h Check circuit breaker or GFI.
h Power at outlet
h Low voltage wire problem from charge source (transformer or
solar panel) to the control board.
h Ensure transformer or solar panel wires are properly connected
to the control board. It is necessary to observe correct polarity.
Connect battery/batteries
Visual Feedback Possible Diagnosis
The unit will not run 1) Unit arm travel (limit) not set.
2) Transmitter not programmed.
3) Power source issues.
4) Arm problem
The unit stope before reaching Limit position not adjusted/set
the proper open or close correctly.
position
The unit is receiving a stop
command
The unit reverses before Gate/unit has sensed an obstruction
completing an open or close.
The unit stops before reaching Limit is not set correctly.
the correct close or open
Hardware not positioned correctly.
position.
The unit received a stop command.
The auto close seems to be Dip switch 1 in the wrong position.
working in reverse and/or
Or, Power has not been cycled since
accessories not operating
the switch was moved.
properly
F1 fuse (top left) blown Transformer or solar wired to board
incorrectly
F2 fuse (bottom left fuse) Battery or Batteries connected
blown incorrectly
Harness fuse blown Battery or Batteries connected
incorrectly
Additional information can be found by contacting Nortek Security and Control.
Check/Solution
h Set travel limit
h Program transmitter
h Bad or low battery
h No transformer output, proper output should be 19 Vdc
h Poor or night solar conditions
h Check circuit breaker or GFI
h Power at outlet
h Low voltage wire problem from charge source (transformer or
solar panel) to the control board.
h Ensure transformer or solar panel wires are properly connected to
the control board.
h Potential arm problem check all connection cycle power or press
reset, if after the reset you get a click and no movement the
problem maybe the power cable or internal to the arm
h Reset the arm's extended limit position, see page ___.
h Adjust the arm's retracted position by moving or repositioning the
hardware.
h Check transmitters and any wired accessory
h Path of gate
h Gate for Level and Plumb
h The gate requires maintenance, it is to difficult to move.
h Adjust Force Factor
h For diagnostic purposes disconnect the external obstruction
detection devices, if the unit works troubleshoot these devices.
h Arm rev. counter
h Arm power cable connections.
h Reset the limits (the extended position of the arm) Note: if this
problem has occurred, make sure the resetting of limit(s) begins
with the operator arm fully retracted. Do not spin the tube out,by
hand, in order to attach it to the gate bracket.
h Adjust the arm Hardware (this would correct the retracted
position of the arm)
h Check for a triggered (stuck) transmitter or accessory
h Turn unit off then back on
h Move dip 1 to the correct position and cycle power.
h Check accessories and connections
h Correct wiring
h Replace fuse
h Check battery connections and harness, ensure the battery is
connected red to red (+) and black to black (-)
h Check harness fuse
h Check battery connections and harness, ensure the battery is
connected red to red (+) and black to black (-)
h Replace harness fuse and F2 fuse if blown
TS571W Installation Instructions
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