Samsung NQ50K5137 Series User Manual page 29

Troubleshooting
Problem
The power turns off The oven has been cooking
during operation. for an extended period of
time.
The cooling fan is not
working.
Trying to operate the oven
without food inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
There is no power Power is not supplied.
to the oven.
There is a popping Cooking sealed food or
using a container with a
sound during
operation, and the lid may causes popping
oven doesn't work. sounds.
The oven exterior There is not sufficient
is too hot during ventilation space for the
operation. oven.
Objects are on top of the
oven.
NQ50K5137KB_EU_DE68_04356H-00_EN.indd 29
Cause Action
After cooking for an
extended period of time, let
the oven cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified
in the product installation
guide.
Designate only one socket to
be used for the oven.
Make sure power is supplied.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified
in the product installation
guide.
Remove all objects on the
top of the oven.
Problem Cause
The door cannot be Food residue is stuck
opened properly. between the door and
oven interior.
The oven may not work,
The oven does not
heat. too much food is being
cooked, or improper
cookware is being used.
Heating is weak or The oven may not work,
slow. too much food is being
cooked, or improper
cookware is being used.
The warm function The oven may not work,
does not work. too much food is being
cooked, or improper
cookware is being used.
Action
Clean the oven and then
open the door.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
English 29
2016-12-26 4:51:24