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Troubleshooting
Before calling a service center, attempt the following steps to diagnose the problem.
TV
Symptoms
Power does not turn ON
There is no picture or sound
There are spots on the screen
Degraded colors or tints
Improper screen position or size Check whether screen position and size have been properly
The image appears distorted
The image is purple
The image appears too bright,
and there is a loss of definition
in the brightest areas of the
image.
The image appears too 'washed
out', or the darkest areas of the
image appear too bright.
If "xxx searching" appears, the
image or signal cannot be
produced by display.
Power indicator lamp appears
flashes blue
"Out of range" appears
Remote control does not
function properly
Troubleshooting
44
Possible Causes
Ensure whether the power plug is securely inserted into the
receptacle.
• Ensure the television power is ON (Indicated by the green
LED on the front of the unit)
• Reception other than those of broadcasting stations can be
considered.
• Check for connection to wrong terminal or for wrong input
mode.
• Ensure the communication cable is properly connected
between the Video Source and the television.
Check whether your AV equipments is affected by
interference from automobiles, trains, high-voltage
transmission lines, neon signs or other potential sources of
interference.
Check whether all image adjustments have been properly
adjusted.
adjusted.
Ensure the television's aspect ratio is properly set.
Check the "Component" or "RGB" setting in the television
and set it for the appropriate signal type.
• Check whether the contrast setting is too high.
• The DVD player is set for a high-level output.
• The video signal has not been terminated properly
somewhere in the system.
• Check whether Brightness is set too high.
• The DVD player may be set at too high a brightness level.
• Check the cable for disconnection.
• Check for connection to proper terminal or for proper input
mode.
• Check the cable for disconnection.
• Check whether the screen is on power saving status (DPMS)
• Check whether the input signal is acceptable to the display.
• Check for incorrect battery orientation.
• Check for dead batteries
• Check for distance and angle from the television.
• Check whether remote control is properly being pointed at
the television's remote control sensor window.
• Check for any obstacle between the remote control and the
remote control sensor window.
• Check that the remote sensor window is not under strong
fluorescent lighting.
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