Brother MFC-J775DW Online User's Manual page 364

Error Message
Document Jam
DR Mode in Use
High Temperature
Ink Absorber Full
Ink Low
Jam A Inside/Front
Cause
The document was not inserted or fed
correctly, or the document scanned from
the ADF was too long.
The machine is in Distinctive Ring mode.
You cannot change the Receive Mode
from Manual to another mode.
The room temperature is too high.
The ink absorber box or flushing box is
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from your
Brother machine. Because these
components are periodic maintenance
items, the replacement is not covered
under the warranty. The need to replace
these items and the time period before
replacement is dependent on the number
of purges and flushes required to clean
the ink system. These boxes acquire
amounts of ink during the different purging
and flushing operations. The number of
times a machine purges and flushes for
cleaning varies depending on different
situations. For example, frequently
powering the machine on and off will
cause numerous cleaning cycles since the
machine automatically cleans upon power
up. The use of non-Brother ink may cause
frequent cleanings because non-Brother
ink could cause poor print quality which is
resolved by cleaning. The more cleaning
the machine requires, the faster these
boxes will fill up.
Repairs resulting from the use of non-
Brother supplies may not be covered
under the stated product warranty.
One or more of the ink cartridges are near
the end of their lives. If one of the color
ink cartridges is near the end of its life and
someone is sending you a color fax, your
machine's "handshake" will ask that the
fax be sent as black & white. If the
sending machine has the ability to convert
it, the color fax will be printed at your
machine as a black & white fax.
The paper is jammed in the machine.
Action
try changing the Compatibility to Basic (for
VoIP).
See Related Information: Telephone Line
Interference/VoIP.
Remove the jammed document, and then
press Stop/Exit. Set the document in the
ADF correctly.
See Related Information: Load
Documents in the Automatic Document
Feeder (ADF).
See Related Information: Document
Jams.
Set Distinctive Ring to Off.
See Related Information: Turn off
Distinctive Ring.
After cooling the room, allow the machine
to cool down to room temperature. Try
again when the machine has cooled
down.
The ink absorber box or flushing box must
be replaced. Call Brother Customer
Service or a Brother Authorized Service
Center to have your machine serviced.
Reasons for cleaning are:
1. The machine automatically cleans
itself after you remove the power cord
and plug it back in.
2. After a paper jam has been cleared,
the machine automatically cleans itself
before the next received page is
printed.
3. The machine automatically cleans
itself after sitting idle for more than 30
days (infrequent use).
4. The machine automatically cleans
itself after ink cartridges of the same
color have been replaced 12 times.
Order a new ink cartridge. You can
continue printing until the LCD displays
Cannot Print.
See Related Information: Replace the Ink
Cartridges.
• You can still scan even if the ink is
low or needs to be replaced.
Remove the jammed paper.
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