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7.2. Failure Codes
Error Indication
Door is not locked
Door is unlocked during programme
Lack of water
Pump failure
Overflow
NTC or Heater Failure
Motor Failure - 1 (Tachometer open-short circuit or
motor connector is disconnected)
Motor Failure - 2 (triac short circuit)
Electronic Pressure Sensor
8. Troubleshooting Guide
All repairs which must be done on the machine should be done by authorized agents only. When a repair is
required for machine or you are unable to eliminate the failure with the help of the information given below:
Unplug the machine.
Close the water tap.
FAILURE
Machine does not
operate.
Machine does not
receive water.
Machine is not
draining water.
Machine is
vibrating.
Error Number
E01
E01
E02
E03
E04
E05
E06
E08
E10
PROBABLE CAUSE
It is unplugged.
Fuse is defective.
Start / Pause button has not been
pressed.
The program knob is in 0 (off)
status.
The door is not shut properly.
Child lock is active.
Water tap is closed.
The water inlet hose may be bent.
The water inlet hose is obstructed.
The water inlet filter is obstructed.
The door is not shut properly.
The drain hose is obstructed or
bent.
The pump filter is obstructed.
The clothes are not placed inside
the machine in a well-balanced
manner.
The feet of machine are not
adjusted.
Transportation screws are not
removed.
There is a small amount of clothes
in the device.
Excessive amount of clothes are
filled in the machine or the clothes
are not placed in a well-balanced
manner.
13
Indication For User
Yes/No
Yes
Yes
Yes
Yes
Yes
No
No
No
No
METHODS OF ELIMINATION
Insert the plug into the socket.
Change fuse.
Press the start / pause button.
Bring the program knob on the desired status.
Shut the door properly. You should hear the
click.
See section 5.3.
Open water tap.
Check the water inlet hose.
Clean the filters of water inlet hose.
Clean the valve inlet filters.
Shut the door properly. You should hear the
click.
Check the drain hose.
Clean the pump filter.
Spread the clothes inside the machine in an
orderly and well-balanced manner.
Adjust the feet.
Remove transportation screws.
It does not prevent operation of the machine.
Do not exceed the recommended quantity of
clothes and spared clothes in the machine in a
well-balanced manner.
Indication For Service
Yes/No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
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