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8 Troubleshooting Guide
All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machine or
you are unable to eliminate the failure with the help of the information given below:
• Unplug the machine.
• Close the water tap.
FAILURE
Machine does not
operate.
Machine does not
receive water.
Machine is not drain-
ing water.
Machine is vibrating. The feet of machine are not adjusted.
Excessive foam in
the detergent drawer
The washing result is
bad.
The washing result is
not good.
The water is seen in
the drum during
washing.
There are residues of
detergent on the
clothes.
There are grey stains
on the clothes.
The spinning process
is not done or starts
with delay.
PROBABLE CAUSE
It is unplugged.
Fuse is defective.
Start / Pause button has not been pressed.
The program knob is in 0 (off) status.
The door is not shut properly.
Child lock is active.
Water tap is closed.
The water inlet hose may be bent.
The water inlet hose is obstructed.
The water inlet filter is obstructed.
The door is not shut properly.
The drain hose is obstructed or bent.
The pump filter is obstructed.
The clothes are not placed inside the machine in a
well-balanced manner.
Transportation screws are not removed.
There is a small amount of clothes in the device.
Excessive amount of clothes are filled in the machine
or the clothes are not placed in a well-balanced man-
ner.
Too much detergent has been used.
Wrong detergent has been used.
Laundry too dirty for the program you have selected. Select a suitable program.
The amount of detergent used is not sufficient.
Clothes exceeding the maximum capacity has been
filled in machine.
Water may be hard.
Distribution of the clothes in machine is not well-bal-
anced.
No failure. The water is at the lower part of the drum.
The pieces of some detergents which do not dissolve
in water may stick to clothes as white stains.
These stains may be caused by oil, cream or oint-
ment.
No failure. The unbalanced load control works in that
way.
METHODS OF ELIMINATION
Insert the plug into the socket.
Change fuse.
Press the start / pause button.
Bring the program knob on the desired status.
Shut the door properly. You should hear the click.
Refer to 5.5. Child Lock.
Open water tap.
Check the water inlet hose.
Clean the filters of water inlet hose.
Clean the valve inlet filters.
Shut the door properly. You should hear the click.
Check the drain hose.
Clean the pump filter.
Spread the clothes inside the machine in an orderly
and well-balanced manner.
Adjust the feet.
Remove transportation screws.
It does not prevent operation of the machine.
Do not exceed the recommended quantity of clothes
and spared clothes in the machine in a well-balanced
manner.
Press the start/pause button. In order to stop the
foam, dilute one table-spoon of softener in half liter of
water and pour it in the detergent drawer. Press the
start/pause button after 5-10 minutes. Arrange the
amount of the detergent properly in the next washing
process.
Use only the detergents produced for full automatic
machines.
Use more detergent according to the detergent.
Put the clothes in machine in a manner not to exceed
its maximum capacity.
Use the amount of detergent according to the declara-
tion of the detergent producer.
Spread the clothes inside the machine in an orderly
and well-balanced manner.
By calibrating machine for [Rinsing] program, make
an additional rinsing or eliminate the stains After dry-
ing with the help of a brush.
In the next washing operation, use the maximum
detergent amount declared by the detergent producer.
The unbalanced load control system will try to distrib-
ute clothes in a homogenous manner. After clothes
are distributed, passage to spinning process will be
realized. In the next washing process, place clothes
into the machine in a well-balanced manner.
15
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