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NA-A47VC5WDE
7.2.
Failure Codes
Error Indication
Door is not locked
Door is unlocked during programme
Lack of water
Pump failure
Overflow
NTC or Heater Failure
Motor Failure - 1 (Tachometer open-short circuit or
motor connector is disconnected)
Motor Failure - 2 (TRIAC short circuit)
Electronic Pressure Sensor
8 Troubleshooting Guide
All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machine or
you are unable to eliminate the failure with the help of the information given below:
• Unplug the machine.
• Close the water tap.
FAILURE
Machine does not operate.
Machine does not receive water.
Machine is not draining water.
Machine is vibrating.
Excessive foam in the detergent
drawer
The washing result is bad.
The washing result is not good.
The water is seen in the drum
during washing.
Error Number
E01
E01
E02
E03
E04
E05
E06
E08
E10
PROBABLE CAUSE
It is unplugged.
Fuse is defective.
Start / Pause button has not been
pressed.
The program knob is in 0 (off) status.
The door is not shut properly.
Child lock is active.
Water tap is closed.
The water inlet hose may be bent.
The ater inlet hose is obstructed.
The water inlet filter is obstructed.
The door is not shut properly.
The drain hose is obstructed or bent.
The pump filter is obstructed.
The clothes are not placed inside the
machine in a well-balanced manner.
The feet of machine are not adjusted.
Transportation screws are not removed. Remove transportation screws.
There is a small amount of clothes in
the device.
Excessive amount of clothes are filled
in the machine or the clothes are not
placed in a well-balanced manner.
Too much detergent has been used.
Wrong detergent has been used.
Laundry too dirty for the program you
have selected.
The amount of detergent used is not
sufficient.
Clothes
exceeding
the
maximum
capacity has been filled in machine.
Water may be hard.
Distribution of the clothes in machine is
not well-balanced.
No failure. The water is at the lower
part of the drum.
16
Indication For User
Indication For Service
Yes/No
Yes
Yes
Yes
Yes
Yes
No
No
No
No
METHODS OF ELIMINATION
Insert the plug into the socket.
Change fuse.
Press the start / pause button.
Bring the program knob on the desired status.
Shut the door properly. You should hear the click.
See section 5.3.
Open water tap.
Check the water inlet hose.
Clean the filters of water inlet hose.
Clean the valve inlet filters.
Shut the door properly. You should hear the click.
Check the drain hose.
Clean the pump filter.
Spread the clothes inside the machine in an orderly and
well-balanced manner.
Adjust the feet.
It does not prevent operation of the machine.
Do not exceed the recommended quantity of clothes
and spared clothes in the machine in a well-balanced
manner.
Press the start/pause button. In order to stop the foam,
dilute one table-spoon of softener in half liter of water
and pour it in the detergent drawer. Press the start/
pause button after 5-10 minutes. Arrange the amount of
the detergent properly in the next washing process.
Use only the detergents produced for full automatic
machines.
Select a suitable program.
Use more detergent according to the detergent.
Put the clothes in machine in a manner not to exceed
its maximum capacity.
Use the amount of detergent according to the declara-
tion of the detergent producer.
Spread the clothes inside the machine in an orderly and
well-balanced manner.
Yes/No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
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