Troubleshooting - Samsung RHF100KHEA User & Installation Manual

Troubleshooting

Refer to the following chart if the product operates abnormally. This may save time and unnecessary expenses.
PROBLEM
The product does not
operate immediately after it
has been restarted.
The product does not work
at all.
The cool (warm) air does not
come out of the product.
The fan speed does not
change.
Timer function does not set.
Odors permeate in the room
during operation.
The product makes a
bubbling sound.
Water is dripping from the
air flow blades.
The product does not turn
on or off with the wired
remote control.
The wired remote control
does not operate.
The indicators of the digital
display flashes.
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SOLUTION
• Because of the protective mechanism, the appliance does not start operating immediately
to keep the unit from overloading.
The product will start in 3 minutes.
• Check that the power plug is properly connected. Insert the power plug into the wall
socket correctly.
• Check if the circuit breaker is switched on.
• Check the sub power supply is on.
• Check if there is a power failure.
• Check your fuse. Make sure it is not blown out.
• Check if the set point temperature of the connected air conditioner is higher (lower) than
the current temperature.
• Check if the product has just been turned on. If so, wait 3 minutes. Cool air does not come
out to protect the compressor of the outdoor unit.
• Check if the product is installed in a place with a direct exposure to sunlight. Hang
curtains on windows to boost cooling efficiency.
• Check if the cover or any obstacle is not near the outdoor unit.
• Check if the refrigerant pipe is too long.
• Check if the product is only available in Cool mode.
• Check if the remote control is only available for cooling model.
• Check if you selected Quiet mode.
The product automatically adjusts the fan speed to Auto in Quiet mode.
• Check if you press the Power button on the remote control after you have set the time.
• Check if the appliance is running in a smoky area or if there is a smell entering from
outside. Operate the product in Fan mode or open the windows to air out the room.
• A bubbling sound may be heard when the refrigerant is circulating through the
compressor. Let the product operate in a selected mode.
• When you press the Power button on the remote control, noise may be heard from the
drain pump inside the product.
• Check if the product has been cooling for an extended period of time with the air
flow blades pointed downwards. Condensation may generate due to the difference in
temperature.
• Check if you set the wired remote control for group control.
• Check if TEST indicator is displayed on the wired remote control. If so, turn off the unit and
switch off the circuit breaker. Call your nearest contact center.
• Press the Power button on the remote control to turn the unit off and switch the circuit
breaker off. Then, switch it on again.
2011-10-12 오후 5:30:29