Contacts For further assistance, please contact the installing dealer of this product. To better assist you, please have the heat pump model and serial number available. See "Identifying Model Specifications" on page 60. Product Information: http://omniswimpoolheater.com/ Website Phone 1-732-905-9705 Hours 8:30 am –...
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Failure to heed the following may result in injury or death. WARNING Installation and repairs must be performed by a qualified technician. The heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by untrained and / or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover refrigerant before opening the system.
1 - Installation Failure to heed the following may result in injury or death. WARNING Installation of this equipment by anyone other than a qualified installer can result in a safety hazard. The information contained throughout the "Installation" section is intended for use by qualified installation technicians familiar with the swimming Pool / Spa safety standards.
1.1 Positioning Equipment Failure to heed the following may result in damage to equipment. NOTICE Do not install equipment inside of a building. Outdoor Use Only Do not install equipment inside of a room or building. Heat Pumps require unobstructed air flow for proper operation. Heat Pumps should never be installed indoors or in a location where air flow is restricted.
1.2 Clearances Proper air circulation is required for the heat pump to operate efficiently. The following diagrams show the minimum clearances required for the proper operation of the heat pump. Avoid storing chemical containers near the heat pump. The chemicals can cause equipment damage. Avoid placing objects near or on top of the heat pump.
1.4 Plumbing 1.4.a Plumbing Requirements Failure to heed the following may result in damage to equipment. NOTICE Do not use glue on the threaded portion of the equipment’s unions. A glued-in-place union will prevent the equipment from being properly winterized. The heat pump must receive water flow within the specified minimum ranges under worst-case conditions such as a fouled water filter.
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Heat Pump with water flows greater than maximum listed flow rate See "Water Flow Rates" on page 11. Heat Pump with Spillover Spa (One filter Pump) Heat Pump with Spillover Spa (Two filter Pumps) Page - 7...
Heat Pump with Gas Heater backup Multiple Air Source Heat Pumps 1.4.c Water Connections to Heat Pump Plumbing unions are to be used on the pool-in, pool-out, solar-in, and solar-out plumbing lines running from the heat pump. This will allow the heat pump to be winterized as needed. Heat Pump union sizes are specified on diagrams.
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Connection Points to Heat Pump Only one connection to and from pool is used. The other in and out pool connections are capped. Shown with an Actuator Installed and Solar ON Actuator Water Flow Direction Page - 9...
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Shown with an Actuator Installed and Solar OFF Actuator Water Flow Direction ® Plumbing Locations - Omni-Swim OS115 and OS140 Only one connection to and from pool is used. The others are capped. View from Top of Heat Pump Back of Heat Pump Solar Side Connection Points Left Side of Heat Pump Right Side of Heat Pump...
1.4.d In-Line Chlorine Feeders Place in-line chlorinators downstream from the heat pump and as low in elevation as possible. If an erosion type feeder is used, it is recommended that a Hartford Loop be installed to protect internal heat pump components. A Hartford Loop is not necessary with a Salt Chlorine Generator.
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Check for improper valve settings. A partially closed valve after the filter, or a full-open bypass around the heat pump, will cause insufficient water flow through the heat pump. The maximum static pressure (or operating pressure) is 50 pounds-per-square-inch (PSI). These specifications relate to the heat pump only.
1.4.f Adjusting Water Flow Using ΔT (Delta-T) The Delta-T is the temperature difference between the water temperatures entering and leaving the heat pump. The equipment can be fine-tuned for maximum performance by balancing water flow rates to maintain an ideal ∆T. The adjustment procedure must be completed with the unit in heating mode and solar system set to OFF.
1.5 Electrical 1.5.a Electrical Requirements Failure to heed the following may result in injury or death. WARNING The information contained in this section is intended for use by qualified electricians familiar with electrical service-industry safety standards and methods. Locate the equipment disconnect as near to the heat pump as possible. Always satisfy applicable codes and standards.
Minimum and Maximum Operating Voltage The heat pump must operate within specified voltages. Failure to heed the following may result in damage to equipment. NOTICE Operating equipment under higher or lower voltage conditions may result in damage to your compressor, motors or other electrical components.
1.6 External Equipment 1.6.a Connecting a Call Flex To support a direct connection to a call flex accessory, Omni-Swim ® heat pumps are equipped with optional terminal blocks on the microprocessor. The microprocessor is located on the low-voltage side of the electrical enclosure.
1.6.b Connecting External Controllers to Heat Pump ® To support a direct connection to an external controller, Omni-Swim heat pumps are equipped with optional removable terminal blocks on the microprocessor. The microprocessor is located on the low-voltage side of the electrical enclosure. b.1 Connecting Smart Bus Controllers Failure to heed the following will result in injury or death.
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Wire Connections 1. Deactivate power to heat pump and external controller. Standard External 2. Remove electrical access panels on heat pump and external controller. Controller Communication 3. Route 22-gauge, 2-conductor, low-voltage wires from the external controller Port communication port (com port) to the low voltage side of the heat pump's electrical enclosure.
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5. If dip-switch settings are required, configure them on the external controller now. Failure to heed the following will result in injury or death. DANGER Deactivate power to external controller while setting dip-switches ® Jandy AquaLink Example: This external controller has dip switches. Confirm they are properly positioned to operate a heat pump.
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Configure for Smart Bus Controller Page - 22...
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10. If after 45 seconds, the heat pump displays a " SMART COMM FAULT ": A. Confirm dip switches - If external controller uses dip switches, confirm switches are in the correct position. Otherwise proceed to confirm wiring. a. Deactivate power to external controller. b.
b.2 Connecting Two-wire Controllers (with internal thermostat) Failure to heed the following will result in injury or death. DANGER Risk of Electric Shock. Deactivate power while routing wiring to control board. Follow all National Electric Codes (NEC) and / or State and Local guidelines. Failure to heed the following may result in injury or death.
1.6.c Connecting Gas Backup Heater to Heat Pump To support a direct connection to a gas backup heater, Omni-Swim ® heat pumps are equipped with optional terminal blocks on the microprocessor. The microprocessor is located on the low-voltage side of the electrical enclosure.
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Connections 1. Deactivate power to heat pump and gas heater. 2. Remove heat pump and gas heater's electrical access panels. Follow all National Electric Codes (NEC) unless State or Local guidelines supersede. 3. Route 22-gauge (minimum), 2-conductor, low-voltage wires from the gas heater to the low voltage side of the heat pump's electrical enclosure.
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Configuring Gas Backup There are two different ways the gas backup heater can be configured. Under no circumstances should the gas heater be allowed to operate with a longer time frame than the circulation pump schedule. 24 hour mode - commonly used for commercial applications The circulation pump operates continuously and is not controlled by a time clock or external control device.
1.6.d Connecting Multiple Heat Pumps (Master / Slaved) Up to 16 heat pumps can be connected and controlled from a primary heat pump. There are two reasons for using a multiple heat pump configuration: 1. Controlling multiple heat pumps from one location; the master heat pump. 2.
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Failure to heed the following may result in damage to equipment. NOTICE DO NOT CONNECT The wire size connecting the heat pumps must be 22-gauge, 2-conductor, HP7 or HP7R boards low-voltage wire. Be sure that the size of the wire will allow at least two wires per connection point.
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Configuring Multiple Heat Pumps Master (Primary) Heat Pump Confirm the first connected heat pump is designated as the master (primary) unit. Page - 34...
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Slaved (Secondary) Heat Pumps Go to the next connected heat pump and configure it as a slaved unit with a heat pump address of "01". Each additionally connected heat pump will require a unique heat pump address ("02", "03", etc.) Page - 36...
1.6.e Connecting Optional Automatic Thermostat Switching A direct connection to an external flow relay switch has been provided on the terminal microprocessor. A pool / spa relay switch will automatically change between the pool or spa thermostat depending on how the actuators are set.
1.7.b Setting Date and Time Format The heat pump's time and date format can be customized. Customize Time The time can be displayed in 24 hour military time (the default display is 12 hour). Page - 42...
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Customize Date The date can be displayed as Day-Month-Year (the default is Month-Day-Year). Page - 43...
1.7.d Setting Entry Code Option The entry code feature can prevent unauthorized temperature adjustments. This feature initiates after the heat pump goes into the sleep mode for the first time. Failure to heed the following may result in damage to equipment. NOTICE Before enabling the entry code feature, be sure to record the code.
1.7.e Using Entry Code to Access Heat Pump If a user entry code has been enabled in the user menu, an entry code will be required to access heat pump options. PLEASE NOTE - If the entry code has been misplaced, the heat pump will need to be reset to factory defaults. After three minutes of inactivity, the heat pump's sleep mode will activate.
1.7.f Resetting Factory Defaults If needed, the installer can reset programming to the heat pump's factory default settings. PLEASE NOTE: This will reset any external device configurations. Page - 48...
1.8 Cleaning Equipment After Installation Installer - If you need to clean equipment after installation, please use the following guidelines. Failure to heed the following may result in injury or death. WARNING Possible electric shock hazard - Deactivate power to all electrical devices on the pad when washing heat pump. Do not restore electrical power until equipment is completely dry.
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Cleaning 1. Wash outside cabinet using a low-pressure water hose. A high-pressure water stream will cause damage to the aluminum fins of the heat pump. This damage is not covered under product warranty. 2. While the heat pump is still wet, use an approved cleaning agent to clean the exterior of the heat pump. Do not use chemicals on the display panel.
2 - Troubleshooting IN THIS SECTION: Fault Codes AIR TEMP SENSOR OPEN or AIR TEMP SENSOR SHORT CLOCK LOW BATTERY DEFROST1 SENSOR OPEN or DEFROST2 SENSOR OPEN DEFROST1 SENSOR SHORT or DEFROST2 SENSOR SHORT ERROR AT MASTER UNIT HIGH PRESSURE FAULT HIGH WATER TEMPERATURE HP5 SYSTEM LOCKOUT LOW PRESSURE FAULT...
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AIR TEMP SENSOR OPEN AIR TEMP SENSOR SHORT ISSUE Open or shorted air sensor. RESOLUTION A qualified technician should replace the air sensor. CLOCK LOW BATTERY ISSUE The real-time clock controller indicates a low battery condition. The time will reset to factory default. If connected, a gas backup heater may start and stop at an incorrect time when set for "SCHEDULED"...
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HIGH PRESSURE FAULT ISSUE The refrigerant system’s high-pressure switch is showing as open. RESOLUTION Heat Only Units Place heat pump in heating mode and perform the following troubleshooting. Determine if an insufficient amount of water is being supplied to the equipment. 1.
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LOW PRESSURE FAULT ISSUE The refrigerant system’s low-pressure switch is showing as open. RESOLUTION Heat Only Units Place heat pump in heating mode and perform the following troubleshooting. ® 1. Check for proper fan operation. If fan is not operating, contact Omni-Swim Technical Support.
SMART COMM FAULT ISSUE Heat Pump is not receiving a signal from an external controller using a smart bus connection point. RESOLUTION 1. Confirm a smart bus external controller is being used. If not, set external controller mode to "none" instead of "SMART". See "Configure for Smart Bus Controller"...
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Display Panel Not Responding ISSUE The heat pump's display panel will not respond to user input. RESOLUTION 1. If heat pump display shows " UNDER REMOTE CONTROL ", use external control device to control heat pump. 2. If needed, check with external controller manufacturer for further assistance using that device. Displays Defrosting Displays "DEFROSTING"...
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"SET TO SWITCH REMOTELY" Displays ISSUE "SET TO SWITCH If when pressing the "Pool / Spa" button the display flashes the message REMOTELY", the heat pump is using a remote relay switch or a 3-wire controller. RESOLUTION The Pool and Spa thermostat automatically switch when using these modes. Manual operation will not be available when using these external devices.
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Heat Pump Won’t Shut Off ISSUE The heat pump will not deactivate. RESOLUTION PLEASE NOTE When heat pump is set to off, the display will show the current water temperature or no water flow indicator. 1. Confirm the correct mode has been set on the heat pump. 2.
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Ice Forming on the Heat Pump Ice Forming on the Heat Pump ISSUE When conditions are too cold for proper operation, the heat pump will enter a defrost mode. This prevents ice from building up on the evaporator coil. RESOLUTION Heat Only Units: The heat pump may develop a fine layer of white frost on the outside coil before entering the defrost mode.
3 - Appendix IN THIS SECTION: 3.1 Identifying Model Specifications 3.2 Weights 3.3 Heating Recommendations 3.1 Identifying Model Specifications 1. Find Data Plate - The data plate is usually posted on the side of the equipment or the inside of the heat pump's Data Plate Example access plate.
3.3 Heating Recommendations The following recommendations will reduce the amount of time required to heat a pool. If unsure of equipment heating capability, review equipment data plate. See "Identifying Model Specifications" on page 60. 1. Confirm heat pump mode has been set to heating mode. 2.
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