What To Do When Paper Is Jammed - Canon Pixma E4570 Online Manual

What to Do When Paper Is Jammed

If a paper jam occurs during printing (when the support code 1300/1303/1304 is displayed), follow the
procedure below.
Note
• If the paper is not jammed (the support code is not displayed) and the paper is not fed normally, see
What to Do If Paper Is Not Fed Normally.
• If the document is jammed in the ADF (Auto Document Feeder), see What to Do When Document is
Jammed in ADF (Auto Document Feeder) (2801).
Is the jammed paper visible in the paper output slot (A)?
Check1
If the paper output tray (B) is closed, open it and check if the jammed paper is visible in the paper output slot (A).
Removing Jammed Paper through Paper Output Slot
Is the jammed paper visible in the feed slot of the front tray (C)?
Check2
Raise the paper output tray (B), remove any paper other than the jammed paper on the front tray, and then
check if the jammed paper is visible in the feed slot of the front tray (C).
Removing Jammed Paper through Feed Slot of Front Tray
If the jammed paper is not visible in the paper output slot or the feed slot.
Check3
Removing Jammed Paper inside Printer
Removing Jammed Paper through Paper Output Slot
1. 1. Hold jammed paper firmly with both hands and pull it out slowly.
Slowly pull out the paper so as not to tear it.
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