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If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check power status of printer and device (e.g. smartphone/tablet).
Check1
Turn on the printer or your device.
If the power is already turned on, cycle the power switch.
Is Wireless Direct enabled?
Check2
From the Setup menu screen, select Device settings > LAN settings > Wireless Direct > Switch WL
Direct in this order and select Yes.
Check settings of device (e.g. smartphone/tablet).
Check3
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check that printer is selected as connection for devices (e.g. smartphone/
Check4
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network settings information of the printer.
•
• Display on the LCD.
LAN settings
•
• Print the network settings.
Printing Network Settings
Check that wireless direct password set for printer is entered correctly.
Check5
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network settings information of the printer.
•
• Display on the LCD.
LAN settings
• Print the network settings.
•
Printing Network Settings
Check that printer is not placed too far away from devices.
Check6
If the distance between the printer and devices is too far, wireless communication becomes poor. Place the
printer and devices close to each other.
Check that 5 devices are already connected.
Check7
Wireless Direct does not allow more than 5 devices to be connected.
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