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TROUBLESHOOTING
PROBLEM
There is no steam.
The appliance does
not heat.
Water leaks.
Steam rate decreases.
The steam leaves stains
on the fabric or the
appliance spits
Appliance steams
continuously.
POSSIBLE CAUSES
The appliance is not plugged in, or
not switched on.
The water level is too low.
The steam pump has not been
primed.
You are using the appliance for the
first time.
The water tank is not fully in place.
It is not plugged in, or not switched
on.
The water tank is not fully in
place or the stopper is not closed
properly.
Calc Sealing
You are using water with additives.
The appliance has not been
cleaned enough after the descaling
operation.
You are using other liquids than
white vinegar to descale the
product.
The steam trigger is on the lock
position.
SOLUTIONS
Check that your appliance is correctly
plugged in and switched on.
Unplug your appliance and refill it.
Press the steam trigger continuously
for a few seconds to begin steaming.
Press the steam trigger continuously
for a few seconds to begin steaming.
Ensure that stopper is closed and
that the water tank snaps when put
into place.
Plug in your appliance and switch on.
Ensure that stopper is closed and
that the water tank snaps when put
into place.
Refer to 'ANTI CALC section in
instructions for use.
Never add any additive in the water
tank.
Read carefully the 'ANTI CALC' section
in instructions for use.
Use only white vinegar during 'ANTI
CALC' procedure.
Unlock the steam trigger.
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