Panasonic KX-TG8563AZ Operating Instructions Manual
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Panasonic KX-TG8563AZ Operating Instructions Manual

Digital cordless answering system
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Model shown is KX-TG8562.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
To use this unit in your country, first change the unit's region setting to match
your country (page 33).
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG8562AZ
KX-TG8563AZ

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  • Page 1 Model shown is KX-TG8562. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 33).

  • Page 2: Table Of Contents

    Table of Contents Introduction Turning the answering system on/ off ...............42 Model composition ........3 Greeting message ........42 Accessory information ........3 Listening to messages using the base Important Information unit .............43 For your safety ..........5 Listening to messages using the Important safety instructions ......7 handset ............43 For best performance ........7 Remote operation ........44...

  • Page 3: Introduction

    KX-TG8562 KX-TG8561 KX-TGA855 series KX-TG8563 KX-TG8561 KX-TGA855 R The suffix (AZ) in the following model numbers will be omitted in these instructions: KX-TG8562AZ/KX-TG8563AZ Accessory information Supplied accessories Quantity Accessory item/Part number KX-TG8562 KX-TG8563 AC adaptor/PNLV226AL Telephone line cord (for Australia)
  • Page 4 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVT/2B or HHR-4MRT/2B batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset RP-TCA400, RP-TCA430, KX-TCA89...

  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point.
  • Page 6 Important Information R Use caution when installing or modifying – Unplug the telephone line cord from the telephone lines. phone socket. R The AC adaptor is used as the main – Unplug the AC adaptor from the AC disconnect device. Ensure that the AC power outlet.

  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise R Operating the product near electrical appliances may cause interference. Move The base unit and other compatible Panasonic away from the electrical appliances. units use radio waves to communicate with each other.

  • Page 8: Specifications

    Important Information Note: Notice for product disposal, transfer, R Design and specifications are subject to or return change without notice. R This product can store your private/ R The illustrations in these instructions may confidential information. To protect your vary slightly from the actual product. privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before...

  • Page 9: Getting Started

    Getting Started n Base unit (for New Zealand) Setting up Press plug firmly. “Click” Connections R Use only the supplied Panasonic AC adaptor PNLV226AL. n Base unit (for Australia) Hook Press plug firmly. “Click” To power outlet Use only the supplied telephone line cord.

  • Page 10: Note When Setting Up

    Rechargeable Ni-MH ONLY number. (for New Zealand) Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. R Wipe the battery ends ( ) with a dry cloth.

  • Page 11: Controls

    Getting Started Icon Battery level Controls Needs charging. Base unit Panasonic Ni-MH battery performance (supplied batteries) A B C Operation Operating time In continuous use 12 hours max. Not in use (standby) 250 hours max. Note: R It is normal for batteries not to reach full capacity at the initial charge.

  • Page 12: Display

    Getting Started N (Off/Power) Handset Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items.
  • Page 13 Getting Started Item Meaning Base unit display items The base unit transmission Item Meaning power is set to “Low”. (page 15) “Greeting Only” is selected as the caller’s The key backlight is off. recording time. In this case, (page 28) the answering system R When displayed next to the answers calls with a greeting...

  • Page 14: Screen Saver Mode

    Getting Started Icon Action Screen saver mode Snooze button on the alarm. (page 30) The backlight goes dark when on a call or Selects a character entry mode. turns off completely after 1 minute of inactivity if the handset is not on the base unit Selects entries, categories, or or charger.

  • Page 15: One Touch Eco Mode

    Getting Started Enter the current date, month, and year. Display mode Example: 15 July, 2012 You can select to display either a single item 15 07 12 or multiple items on one screen at a time for R You can select the date format by the following features: pressing #: –...

  • Page 16: Making/Answering Calls

    Making/Answering Calls MbN: “Yes” a Making calls Storing a number to the phonebook Lift the handset and dial the phone (right soft key) or MEN (T) number. R To correct a digit, press MbN: Select the desired phone number. Press M N or To add entries to the shared When you finish talking, press M...

  • Page 17: Useful Features During A Call

    Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear the handset off the base unit or charger. You do other party, but the other party cannot hear not need to press M N.

  • Page 18: Key Lock

    Making/Answering Calls conversation is to be recorded. In case you R To prevent other users from joining your record without informing the other party, it conversations with outside callers, turn the will cause the infringement of privacy and privacy mode on (page 28). civil liability.
  • Page 19 (page 18). Note: R During a call with the handset placed on the Panasonic Ni-MH battery base unit (power back-up mode), the call performance (supplied batteries) may be disconnected if you touch the during power back-up mode handset.

  • Page 20: Phonebook

    Phonebook To add entries to the personal Phonebook phonebook: (left soft key) a The phonebook allows you to make calls without having to dial manually. You can add MbN: “New Entry” a names and phone numbers to the phonebook and assign each phonebook entry to the MbN: “(Name)”...
  • Page 21 Phonebook to bypass your night mode and cause R Change the character entry mode if your handset to ring (Caller ID necessary: subscribers only: page 30). a MbN: “Character Set” a a MbN: Select the character Changing category names entry mode. a Press the dial key (0 to 9, or #) which To change the category names in the contains the character you are searching...

  • Page 22: Copying Phonebook Entries

    Phonebook To search for items in the personal MbN: “Yes” a phonebook: MbN: “Yes” a (left soft key) a Chain dial MbN: “Category” a This feature allows you to dial phone numbers MbN: Select the desired category. a in the phonebook while you are on a call. This R If you select “All”, the unit ends the feature can be used, for example, to dial a category search.
  • Page 23 Phonebook To copy to the personal phonebook: To copy from the shared phonebook MbN: Select the desired handset. a to a personal phonebook To copy to the shared phonebook: (left soft key) MbN: Select the shared phonebook. a R When the entries have been copied, MbN: “Copy”...

  • Page 24: Speed Dial

    Speed Dial Editing an entry Speed dial Press and hold the desired speed dial key You can assign 1 phone number to each of (1 to 9). the dial keys (1 to 9) on the handset. R You can view other speed dial assignments by pressing MCN or MDN.

  • Page 25: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus (middle soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a Press MCN or MDN to select the desired item from the next sub-menus.
  • Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2–9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Memo Alarm 1-5: Alarm1-5 1: Once #720 2: Daily 3: Weekly 0: <Off> *1, *6 – 1: <Caller ID> #226 – Time Adjustment 0: Manual Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup...
  • Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Display Setup <Wallpaper1> #181 – Wallpaper 1: <Colour1> #182 – Display Colour 2: Colour2 Display Mode 1: <Multi Items> #192 0: Single Item Key Backlight 1: <On> 0: Off #276 – 1: <On> 0: Off #191 –...
  • Page 29 Programming Sub-menu 1 Sub-menu 2 Settings Code Language Display <English> #110 Main menu: “Baby Monitor” Sub-menu 1 Sub-menu 2 Settings Code On/Off – 1: On 0: <Off> #268 Sensitivity Level – <Middle> #269 Main menu: “Calendar” Operation Code Viewing the calendar and setting the schedule alarm. #727 If you program these settings using one of the handsets, you do not need to program the same item using another handset.

  • Page 30: Special Programming

    Programming *13 To prevent other users from joining your conversations with outside callers, turn this feature Enter a text memo (30 characters max.; Special programming page 50). a MbN: Select the desired alarm tone. a Alarm R We recommend selecting a different An alarm sounds at the set time for 1 minute ringer tone from the one used for and is repeated 5 times at 5 minute intervals...
  • Page 31 Programming R If you have set the alarm, the alarm sounds Select your desired categories by even if the night mode is turned on. pressing 1 to 9. R “ ” is displayed next to the selected category numbers. Turning night mode on/off R To cancel a selected category, press (middle soft key) #238 the same dial key again.
  • Page 32 Programming caller list, you can store the area code which Storing unwanted callers you want the unit to delete automatically. You can store up to 30 phone numbers in the Example: You have stored the area code call barred list. “09”.
  • Page 33 Programming – Recordings, including your greeting Changing the base unit PIN message, caller messages, and (Personal Identification Number) recorded conversations – Call screening Important: – Call barred list R If you change the PIN, please make note of R If you select the desired country in step 2, your new PIN.

  • Page 34: Baby Monitor

    Programming R We recommend selecting a different ringer tone from the one used for outside calls. Erasing all entries R To add other entries, repeat from step (middle soft key) a Note: MbN: “Erase All” a R To stop the alarm, press or place the MbN: “Yes”...
  • Page 35 Programming Note: Setting the baby monitor R If you edit a phonebook entry which is Perform the setting operation with the handset assigned for monitoring, the edited to be monitored (for example, the handset entry does not transfer to the monitor. placed in a baby’s room).

  • Page 36: Registering A Unit

    Programming the call, press M N, then press Erasing an outside monitoring number n When monitoring from an outside line: Press on the handset being To answer a call, follow the operation for monitored. your phone. MbN: “On/Off” a If you want to respond from the monitoring handset, press #1 using tone dialling.
  • Page 37 DECT repeater. Please use registered to. When a specific base unit is only the Panasonic DECT repeater noted on selected, the handset makes and receives page 4. Contact your Panasonic dealer for calls using that base unit only.
  • Page 38 Programming R Do not use more than one repeater at a time. Setting the repeater mode (middle soft key) #138 MbN: Select the desired setting. a Note: R After turning the repeater mode on or off, is displayed on the handset momentarily.

  • Page 39: Caller Id Service

    Caller ID Service – “Private Caller”: The caller requests not to send caller information. Using Caller ID service R If the unit is connected to a PBX system, caller information may not be properly Important: received. Contact your PBX supplier. R This unit is Caller ID compatible.

  • Page 40: Caller List

    Caller ID Service telephone company instructions using When a call is received from a caller assigned MR/ECON. (Recall/flash function) to a category, the ringer you selected for that R If the phone number is stored in the category rings after caller information is phonebook with its name, the caller’s name displayed.
  • Page 41 Caller ID Service R If you do not want to dial the area code To store the name, continue from step 3, when making calls from the caller list, you “Editing entries”, page 22. can store the area code which you want the unit to delete automatically (page 32).

  • Page 42: Answering System

    Answering System announced to callers even though their messages are not recorded. Answering system The answering system can answer and record calls for you when you are unavailable to Turning the answering answer the phone. You can also record phone conversations (page 17).

  • Page 43: Listening To Messages Using The Base Unit

    Answering System – a pre-recorded greeting message Listening to messages Recording your greeting message using the base unit (middle soft key) #302 When new messages have been recorded, N on the base unit flashes. MbN: “Yes” a Press M After a beep sounds, hold the handset R If new messages have been recorded, the about 20 cm away and speak clearly into base unit plays back new messages.

  • Page 44: Remote Operation

    Answering System Operation Listening to messages from the Erase currently playing message list message You can select the item to play back. Erase all messages (middle soft key) #329 Reset to a pre-recorded MbN: Select the desired item from the greeting message message list.
  • Page 45 Answering System answering system settings. The unit’s voice Note: guidance prompts you to press certain dial R If you do not press any dial keys within 10 keys to perform different operations. seconds after a voice guidance prompt, the unit disconnects your call. Remote access code Remote commands A 3-digit remote access code must be entered...

  • Page 46: Answering System Settings

    Answering System This will allow the voice mail to receive any Enter your remote access code within 10 messages. seconds after the long beep. R To use the unit’s answering machine rather R The greeting message is played back. than the voice mail service provided by R You can either hang up, or enter your your service provider/telephone company, remote access code again and begin...
  • Page 47 Answering System Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 Minutes”. (middle soft key) #305 MbN: Select the desired setting. a Selecting “Greeting Only” You can select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages.

  • Page 48: Voice Mail Service

    Voice Mail Service Voice mail service For Australia Voice mail is an automatic answering service offered by your service provider/telephone company. For New Zealand To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company.

  • Page 49: Intercom/Locator

    Intercom/Locator To stop paging: Intercom Base unit: Press M Handset: Press M Intercom calls can be made between handsets in the same radio cell. Note: Transferring calls, R When paging the handset, the paged handset beeps for 1 minute. conference calls R If you receive an outside call while talking Outside calls can be transferred between 2 on the intercom, you hear 2 tones.

  • Page 50: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 50). – Press MFN or MEN to move the cursor left or right. –...
  • Page 51 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table (...

  • Page 52: Error Messages

    Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again.

  • Page 53: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not...
  • Page 54 Useful Information Problem Cause/solution I cannot register a R The maximum number of base units (4) is already registered to handset to a base unit. the handset. Cancel unused base unit registrations from the handset (page 37). R The maximum number of handsets (6) is already registered to the base unit.
  • Page 55 Useful Information Problem Cause/solution The handset does not R The ringer volume is turned off. Adjust ringer volume (page 17). ring. R Night mode is turned on. Turn it off (page 31). The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 27). ring.

  • Page 56: Belt Clip

    Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 42). new messages. R The message memory is full. Erase unwanted messages (page 43). R The recording time is set to “Greeting Only”. Change the setting (page 47).

  • Page 57: Warranty (For New Zealand)

    6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE...

  • Page 58: Index

    Index Wallpaper: 28 Eco mode: 15 Index Equalizer: 17 Error messages: 52 Additional base units: 36 First ring: 27 Additional handsets: 36 Alarm: 30 Handset Answering calls: 16 Deregistration: 37 Answering system: 42 Locator: 49 Call screening: 42 Name: 31 Erasing messages: 43, 44, 45 Registration: 37 Greeting message: 42...
  • Page 59 Notes...
  • Page 60 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand Phone: (09) 272 0100 Fax: (09) 272 0137 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2012 *TG8562AZ* *TG8562AZ* PNQX5227ZA TT0312KM0 (A)

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