Table of Contents
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Model shown is KX-TG8162.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG8162AL
KX-TG8163AL
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Table of Contents
Related Manuals for Panasonic KX-TG8162AL
Summary of Contents for Panasonic KX-TG8162AL
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Page 1: Operating Instructions
Model shown is KX-TG8162. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey:... -
Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the base unit .............38 Model composition ........3 Listening to messages using the Accessory information ........3 handset ............38 Important Information Remote operation ........40 For your safety ..........5 Answering system settings ......41 Important safety instructions ......6 Voice Mail Service For best performance ........7 Voice mail service ........43... -
Page 3: Introduction
KX-TG8161 KX-TG8162 KX-TG8161 KX-TGA815 series KX-TG8163 KX-TG8161 KX-TGA815 R The suffix (AL) in the following model numbers will be omitted in these instructions: KX-TG8162AL/KX-TG8163AL Accessory information Supplied accessories Quantity Accessory item/Part number KX-TG8162 KX-TG8163 AC adaptor/PNLV226AL Telephone line cord Rechargeable batteries... -
Page 4: Expanding Your Phone System
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVT/2B or HHR-4MRT/2B batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset RP-TCA400, RP-TCA430, KX-TCA89... -
Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point. -
Page 6: Important Safety Instructions
Important Information R Never install telephone line socket in wet R When a failure occurs which results in the locations unless the socket is specifically internal parts becoming accessible, designed for wet locations. disconnect the power supply cord R Never touch uninsulated telephone wires or immediately and return this unit to an terminals unless the telephone line has authorised service centre. -
Page 7: For Best Performance
R Operating the product near electrical appliances may cause interference. Move Base unit location/avoiding noise away from the electrical appliances. The base unit and other compatible Panasonic units use radio waves to communicate with Routine care each other. R Wipe the outer surface of the product R For maximum coverage and noise-free with a soft cloth. - Page 8 Important Information R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. 0.48 W Maximum: Approx. 2.5 W Charger: Standby: Approx.
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Page 9: Getting Started
R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226AL. R When mounting the unit on a wall, see page 52. -
Page 10: Note When Setting Up
R Use the supplied rechargeable batteries. batteries. For replacement, we recommend using the R The battery level may not be displayed Panasonic rechargeable batteries noted on correctly after you replace the batteries. In page 4, 6. this case, place the handset on the base... -
Page 11: Controls
Getting Started Dial keypad Controls Receiver Display Handset MR/ECON R: Recall/Flash ECO: Eco mode shortcut key N (Off/Power) Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 12: Display
Getting Started Speaker Item Meaning MnN (Stop) R When displayed next to the battery icon: Answering N (Erase) system is on. (page 37) Message counter R When displayed with a number: MjN/MkN (Volume up/down) New messages have been N (Repeat/Skip) recorded. -
Page 13: Screen Saver Mode
Getting Started Icon Action Base unit display items Selects a character entry mode. Item Meaning Selects entries, categories, or “Greeting Only” is handsets. (page 15, 29) selected as the caller’s Plays a message. recording time. In this case, the answering system Stops recording or playback. -
Page 14: Turning The Power On/Off
Getting Started inactivity if the handset is not on the base unit (middle soft key) #101 or charger. Enter the current date, month, and year. Activate the handset display again by: – pressing MFN or MEN when on a call. Example: 15 July, 2012 –... -
Page 15: One Touch Eco Mode
Getting Started or charger, battery consumption is faster Using the smart function key than usual. (Top Key) When the smart function indicator flashes rapidly/slowly, press MSmart functionN. One touch eco mode R The above features can be activated depending the situation. The MR/ECON button on the handset enables R If you answer a call using the smart you to activate the eco function with one touch. - Page 16 Getting Started Using soft key (Temporarily switching the display mode) You can temporarily switch the display mode by pressing shown when viewing the lists or selecting menu icons. Programming the display mode beforehand (middle soft key) #192 MbN: Select the desired setting. a Note: R When in multiple items display mode, you can move screens by pressing MEN or MFN,...
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Page 17: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 22). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number. -
Page 18: Useful Features During A Call
Making/Answering Calls n Programming the volume beforehand: Recall/flash (middle soft key) #160 MR/ECON allows you to use the special MbN: Select the desired volume. features of your host PBX such as transferring an extension call, or accessing optional telephone services. Temporary handset ringer off Note: R To change the recall/flash time, see... -
Page 19: Power Back-Up Operation
Making/Answering Calls To turn key lock on, press for about 3 Panasonic Ni-MH battery seconds. performance (supplied batteries) is displayed. during power back-up mode R To turn key lock off, press for about 3 When the batteries are fully charged, seconds. - Page 20 Making/Answering Calls Note: R During a call with the handset placed on the base unit (power back-up mode), the call may be disconnected if you touch the handset. In such case, try to call back. R The range of the base unit is limited during a power failure.
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Page 21: Phonebook
Phonebook Finding and calling from a Handset phonebook phonebook entry The phonebook allows you to make calls Scrolling through all entries without having to dial manually. You can add 200 names and phone numbers, assign each (left soft key) phonebook entry to the desired category. MbN: Select the desired entry. -
Page 22: Copying Phonebook Entries
Phonebook select this dial key, you can overwrite Editing entries the previous assignment. Find the desired entry (page 21). a Making a call using a speed dial key MbN: “Edit” a Press and hold the desired speed dial key Edit the name if necessary (16 characters (1 to 9). - Page 23 Phonebook Copying an entry Find the desired entry (page 21). a MbN: “Copy” a MbN: Select the handset you want to send the phonebook entry to. a R When an entry has been copied, “Completed” is displayed. R To continue copying another entry: MbN: “Yes”...
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Page 24: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus (middle soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a Press MCN or MDN to select the desired item from the next sub-menus. - Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2–9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
- Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Night Mode On/Off 1: On 0: <Off> #238 Start/End <23:00/06:00> #237 Ring Delay 1: 30 sec. #239 2: <60 sec.> 3: 90 sec. 4: 120 sec. 0: No Ringing Select Category 1–9: Category 1-9 #241 *1, *7 –...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Time Settings – #101 Set Date/Time Memo Alarm 1: Once #720 – 1-5: Alarm1-5 2: Daily 3: Weekly 0: <Off> 1: <Caller ID> #226 – *1, *8 Time Adjustment 0: Manual Handset Name –...
- Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code – <0000> #132 Base Unit PIN – 1: On 0: <Off> #138 Repeater Mode Register Register H.set – #130 – #131 Cancel Register Power Failure – 1: <Auto> 0: Off #152 Language Display <English>...
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Page 29: Special Programming
Programming *11 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. You can access your service provider/telephone company “call waiting” service by having the recall/flash time set at “100 msec.”, and then follow your service provider/telephone company “call waiting”... -
Page 30: Setting The Ring Delay
Programming callers whose calls override night mode and Note: ring the handset (Caller ID subscribers only). R When the answering system answers the Important: call, this feature does not work. R Set the date and time beforehand Selecting categories to bypass night (page 14). - Page 31 Programming Important: Storing an area code to be R When the unit receives a call from a deleted automatically number that is stored in the call barred list, the call is logged in the caller list In some situations, phone numbers stored (page 35) with after the call is automatically in the caller list (page 35) will...
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Page 32: Registering A Unit
You can increase the signal range of the base (middle soft key) #130 unit by using a DECT repeater. Please use Base unit: only the Panasonic DECT repeater noted on Press and hold M N for about 5 seconds, page 4. Contact your Panasonic dealer for until the registration tone sounds. - Page 33 Programming Important: R Before registering the repeater to this base unit, you must turn the repeater mode on. R Do not use more than one repeater at a time. Setting the repeater mode (middle soft key) #138 MbN: Select the desired setting. a Note: R After turning the repeater mode on or off, is displayed on the handset...
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Page 34: Caller Id Service
Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features (such as displaying caller caller list. -
Page 35: Caller List
Caller ID Service when calls from this category are received. Using the smart function key The default setting is “Default Ringer”. When is displayed and the smart function (left soft key) a indicator flashes slowly, there are missed calls. MbN: “Category” a Press MSmart functionN in step 1 on “Viewing the caller list and calling back”, page 35. - Page 36 Caller ID Service MbN: “Phonebook” a To store the name, continue from step 2, “Adding entries”, page 21.
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Page 37: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M... -
Page 38: Listening To Messages Using The Base Unit
Answering System Recording your greeting message Listening to messages (middle soft key) #302 using the base unit MbN: “Yes” a When new messages have been recorded, After a beep sounds, hold the handset N on the base unit flashes. about 20 cm away and speak clearly into Press M the microphone (2 minutes and 30 R If new messages have been recorded, the... - Page 39 Answering System Operation Using the smart function key Play greeting message When is displayed and the smart function Record greeting message indicator flashes slowly, there are new messages. Turn answering system on Press MSmart functionN in step 1 on Pause message “Listening to messages using the handset”, page 38.
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Page 40: Remote Operation
Answering System When finished, hang up. Erasing all messages (middle soft key) #325 Voice guidance MbN: “Yes” a During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. -
Page 41: Answering System Settings
Answering System (page 43). You will need to first subscribe Turning on the answering system or activate this service through your service remotely provider/telephone company. Contact your service provider/telephone company on If the answering system is off, you can turn it how to operate this service and how you on remotely. - Page 42 Answering System – If you use your own message, record the greeting-only message asking callers to call again later (page 38).
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Page 43: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 44: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 45: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 45). – Press MFN or MEN to move the cursor left or right. –... - Page 46 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table (...
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Page 47: Error Messages
Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again. -
Page 48: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not... - Page 49 Useful Information Programmable settings Problem Cause/solution The display is in a R Change the display language (page 14). language I cannot read. I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”.
- Page 50 Useful Information Problem Cause/solution The handset does not R The ringer volume is turned off. Adjust ringer volume (page 17). ring. R Night mode is turned on. Turn it off (page 30). The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 26). ring.
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Page 51: Belt Clip
Useful Information Problem Cause/solution I cannot operate the R The remote access code is not set. Set the remote access code answering system (page 40). remotely. R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 40). -
Page 52: Wall Mounting
Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 25 mm 49 mm Screws Screws... -
Page 53: Index
Index Registration: 32 Hold: 18 Index Incoming call barring: 30 Intercom: 44 Additional handsets: 32 Key lock: 18 Alarm: 29 Keytones: 27 Answering calls: 17 Answering system: 37 Making calls: 17 Call screening: 37 Missed calls: 34 Erasing messages: 38, 39, 40 Mute: 18 Greeting message: 37 Night mode: 29... - Page 54 Notes...
- Page 55 Notes...
- Page 56 Attach your purchase receipt here. Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2012 *TG8162AL* *TG8162AL* PNQX5458ZA TT0212MU0 (D)