Primera LX600 User Manual
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Primera LX600 User Manual

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User's Manual
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Summary of Contents for Primera LX600

  • Page 1 User’s Manual © 2020 All rights reserved. For the most recent version of this manual please visit http://www.primera.com/LX600downloads...
  • Page 2 Trademark Acknowledgments: Primera and Primera LX610 are registered trademarks of Primera Technology, Inc. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

  • Page 4: Table Of Contents

    4D Creating a Full Bleed Print ......................... 47 4E Printer Driver Settings ..........................49 Section 5: Printing from a Mac ........................... 52 5A Print Utility Settings (LX600 Config Utility) ....................52 5B Adjusting Print Alignment/Label Offsets ....................53 5C Set the Stock Sensor Mode ........................55 5D Set the Output Mode ..........................
  • Page 5 5H Printer Driver Settings ..........................67 Section 6: Troubleshooting ..........................71 6A Solving Print Alignment Problems ......................71 6B Maintenance .............................. 73 6C Poor Print Quality – Cleaning the Cartridge ....................74 6D Technical Support............................77 Section 7: Technical Specifications ........................78...

  • Page 6: Section 1: Getting Started

    Section 1: Getting Started THANK YOU… ...for choosing an LX600 Color Label Printer. The LX600 Color Label Printer will print razor-sharp text and barcodes, vibrant colors, and even stunning photo-realistic photographs directly onto rolls of labels, card stock and a variety of other approved media.

  • Page 7: Unpacking And Inspection

    1B Unpacking and Inspection While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items are included in the supply box: 1.

  • Page 8: Installing The Roll Holders

    1C Installing the Roll Holders Some light assembly is required before operating the printer. Follow these instructions to install the roll holders. 1. Set the printer on its front so the bottom is facing you. Notch 2. Install the movable label roll holder by attaching the hooked end on the rail. The bottom of the holder will fit in the notch on the printer.
  • Page 9 3. Slide the Roll Holder to the far right. Notch 4. Install the roll guide by attaching Roll Guide the hooked end on the rail. The bottom of the holder will fit in the notch on the printer. Roll Guide...
  • Page 10 Stop 5. Slide the Guide to the stop. 6. Locate the remaining roll holder with the protruding wire. Connect the wire to the port on the printer. Tuck the wire inside the cavity. Push the wire into the cavity as you move the holder closer to the notch Wire...
  • Page 11 7. Snap the holder in place so the two screw holes line up with the holes on the printer. 8. Install the T8 screws using the INCLUDED Allen key or a Torx T8 screwdriver. 9. Rotate the printer back on its feet.

  • Page 12: Identifying The Parts

    1D Identifying the Parts These illustration shows the printer from various angles so all important parts can be identified. Control Panel Front Cover The Power LED indicates that the printer is on and ready to receive print jobs. The Ink LED will illuminate when a cartridge has 10% or less of its ink remaining. The Pause Button is pressed to pause a job to allow for loading of label stock and ink cartridges.
  • Page 13 Interior Print Carrier Die Cutter Upper Guide Print Carrier Motor Ribbon Cable Shaft Ribbon Cable Print Carrier Lower Guide Pre die-cut Cutter Wheel Shaft rollers Mechanism...
  • Page 14 Back Movable Gap Sensor Infeed Area Power Switch Throat Guide Adjustment Fixed Guide Power Movable Roll Fixed Roller Holder Holder w/ Chip Reader...

  • Page 15: Section 2: Media And Cartridges

    2A Label and Roll Specifications Pre Die-Cut Labels. A wide variety of pre die-cut label stock can be used in the printer. Refer to the specifications and settings in the following sections before ordering custom stock from Primera or any stock from another company.
  • Page 16 Adjustment the weight or thickness of the liner is a variable that cannot easily be defined. Primera recommends and uses 40# liner with all Pre Die-Cut label stock. It is important to test all label stock with the intended printer before ordering large 2.05”...
  • Page 17 Roll Specifications: Note on Label Orientation: If you are using an applicator to apply your labels, be sure to order label stock with the correct orientation for your applicator. For example, most applicators will apply the side of the label first, so you will want to print the labels sideways.

  • Page 18: Installing Pre Die-Cut Label Stock

    2B Installing Pre Die-Cut Label Stock 1. Move the roll holder to the approximate position which matches the width of the stock you are installing. You can always fine tune this later. 2. Install the Green Hub on the right side of the pre die-cut media. Green Hub Die Cuts Pre Die-Cut Roll...
  • Page 19 3. Install the Blue Hub on the left side of the digital die cutting media. Green Hub Blue Hub 4. Set the roll in place so that the blue pin sits in the notch on the roll holder. Blue Pin Notch...
  • Page 20 5. Make sure the green Orientation Guide fits in the corresponding green notch on the roll holder. Orientation Guide Notch Before feeding the stock you must plug in power and switch on the printer. Power Switch Power Cable...
  • Page 21 6. Guide the leading edge of the roll into the feed area. Move the blue guide so that it touches the label stock. Gap sensor should intersect the gap between labels Blue Guide Gap Sensor Position Indicator Note the positon of the label sensor. Slide from right edge of media.

  • Page 22: Replacing Ink Cartridges

    2C Replacing Ink Cartridges You can replace cartridges at any time or wait for the Low Ink Warning to prompt you to replace cartridges. You will receive low ink warnings at 10% and 0%. Press the Load/Feed button to continue printing after you receive this warning.
  • Page 23 4. Locate a new cartridge and remove it from its packaging. Remove the foil outer package and the tape covering the nozzles. 5. Place the new cartridge into the empty carriage. Note: When installing the cartridge, tilt the cartridge at a slight backward angle of approximately 30 degrees. 6.

  • Page 24: Adjusting The Gap Sensor Position (Non-Rectangles Only)

    2D Adjusting the Gap Sensor Position (Non-rectangles Only) If you are using label stock other than standard square / rectangular die-cut labels such as circular die-cut labels or through-hole stock use the instructions below to adjust the position of the label stock gap sensor.
  • Page 25 The sensor can only be moved a maximum of 2 inches from the left side of the printable area. This means that the maximum diameter circular label that can be printed is 4 inches. For circular labels larger than 4 inches in diameter, you must have a black mark printed on the back of the label stock. This means that you must change the Stock Sensor Mode to Reflective.

  • Page 26: Section 3 Primera Printhub (Pc)

    Section 3 Primera PrintHub (PC) Primera PrintHub is used to interact with the printer for gathering ink levels, maintenance, alignment, cost calculation and several other functions. You can use it to manage these functions on multiple LX610 printers and other Primera label printer models. PrintHub automatically installs with your printer driver and can be accessed through the printer driver preferences or as a program on your Windows start menu.

  • Page 27: Using The Cost Estimator

    3A Using the Cost Estimator The cost estimator is found under the queue section on the first tab of the PrintHub. The last five job costs are stored in the list. Each job will show the cost per label based on the cost per cartridge entered below the list.

  • Page 28: Set The Gap Sensor Mode

    2. Go to Start - Programs - Primera Technology - Primera PrintHub. 3. Click on the Label Feed (3rd tab from left).
  • Page 29 There are three sensor modes: Die-Cut (Default). If you are using standard die-cut labels that look similar to the graphic, use this setting regardless of the size of the label. Also, use this setting for Through-hole label material where a hole is punched through each label or a notch is cut in the side. Reflective.

  • Page 30: Set The Present/Cut Mode

    2. Go to Start - Programs - Primera Technology - Primera PrintHub. 3. Click on the Label Feed Tab.
  • Page 31 Present Options Do not present. In this mode the label stock does not move after the last label is printed. This means that part of the last label printed is still in the printer. This should be used only if you have a label rewinder attached.

  • Page 32: Adjusting Print Alignment

    This is especially true for other non-Primera brand label stock. Adjust print alignment using the PrintHub. Go to the Print Alignment Tab (second tab).
  • Page 33 Click on Test Alignment to print the alignment shown to the right. Look at the print to determine how much white space is visible on the edges. The black lines should print right on the leading edge and left edge. In this example the Top of Form needs approximately - 10.

  • Page 34: Printhub Settings

    3E PrintHub Settings General application settings that apply to the software and all printers can be found by clicking the blue “Settings” button in the lower left. Printer specific settings can be found on the “Printer Settings” Tab. See next section. Language.
  • Page 35 Advanced. Check the “Generate Printer Status XML” box to create an XML at "C:\ProgramData\PTI\PrintHub\PrinterStatus.xml". Software developers can use this file to display status information such as error messages and ink levels in 3rd party applications.

  • Page 36: Printhub Printer Settings

    3F PrintHub Printer Settings Printer settings can be found in Primera Print Hub on the Printer Settings Tab for the LX610. Information. This section displays all current driver, software and firmware versions. Advanced Setting Button. Click the Advanced Settings button to view the following settings.

  • Page 37: Multiple Printer Support

    General Settings 3G Multiple Printer Support You can install multiple printers to the same computer and use them simultaneously. To do so you will need to change the USB serial number identifier of one of the two printers, two of three printers, three of four printers etc.

  • Page 38: Section 4: Printing From A Pc

    Section 4: Printing from a PC 4A Using BarTender for Pre Die-Cut Printing When you open BarTender you will be given the choice to select an existing label or create a new one using a wizard. Use the following instructions as a guide through the wizard setup process. 1.
  • Page 39 2. Select "Blank Template". Click "Next". 3. Select "Color Label 610". Click "Next".
  • Page 40 4. Select "Specify Custom Settings". Click "Next". 5. Set the page size, width and height to match labels installed in the printer. Click "Next". Important: Measure the label stock if you are unsure about the size.
  • Page 41 6. Select your label shape. This is typically "Rounded Rectangle" for standard labels from Primera. Click Next. 7. Set all of the margins to zero. (You can adjusted the left margin and Top of Form in the Label Alignment Section). Click Next.
  • Page 42 8. Set Rows and Columns to 1 for a standard label. Click Next. 9. Set Template Size to be the same as the label size. Click Next.
  • Page 43 10. Check the "Picture" box to add a background photo or graphic to your label. Click "Next". If you click "Finish", the remaining default wizard options will be set and no picture will be added. 11. Select "Embedded Picture". Click the "File" Button to browse to the location of your photo/graphic file.
  • Page 44 12. Review the label setup summary. If it is correct, click "Finish". Your blank label or label with background will be displayed. You can edit any of these initial settings by going to the File Menu and selecting "Page Setup". Basic and advanced settings are available on the various tabs.

  • Page 45: Add Text, Barcodes And Graphics To A Bartender Label

    4B Add Text, Barcodes and Graphics to a BarTender Label Once you have created your label size you will be able to add text, a barcode and/or graphics. This can be done using one of the buttons on the button bar at the top of the screen. Add Graphic.

  • Page 46: Printing From Other Programs

    4C Printing from Other Programs Since this printer uses a standard Windows printer driver you can print from any application you would like. There are just a few things to remember that will make it much easier. 1. Set the Page/Label Size in the Driver. BarTender automatically prompts you for the size of the label that you are using.

  • Page 47: Creating A Full Bleed Print

    4D Creating a Full Bleed Print To create a label that completely fills the space with no white margins, adjust these settings in the status monitor and printing application (BarTender). This is only necessary if you are printing to Pre- Die Cut Label stock.
  • Page 48 TOF. Increase the Top of Form by 0.4mm. This will cause the printer to start printing before the label and ensure a fully printed label. Some additional adjustment may be necessary if the label was not perfectly aligned to begin with. See Section 4E. Note: It is best to over bleed as little as possible to avoid excess ink on the label backing.

  • Page 49: Printer Driver Settings

    4E Printer Driver Settings Once the printer driver has been successfully installed, you will need to setup the driver with the appropriate print options. Refer to the following steps to change or verify your default printer driver preferences. These settings will apply to all new designs created in BarTender or other programs after the preferences were changed.
  • Page 50 ICC Gloss Paper, ICC Gloss Polyester and ICC Matte Bopp are all ICC calibrated color matching options. Select the setting that corresponds to your installed Primera media of the same type to produce ICC color matched prints. Note: ICC monitor calibration and additional setup is required for this option to work.
  • Page 51 Set to "Yes" for fastest print speed. Requires an alignment print after every cartridge change. Set to "No" for better quality print (in some cases). Launch PrintHub This setting will open the Primera PrintHub application. Details Select this setting to see current firmware and driver version information and other printer settings.

  • Page 52: Section 5: Printing From A Mac

    Printer & Scanners in Mac under Apple Icon – System Preferences. 1. Connect the printer via USB and turn on the power. The LX600 Config Utility accesses most of the information it uses from the printer itself so the printer must be turned on and communicating for the program to open.

  • Page 53: Adjusting Print Alignment/Label Offsets

    3. The LX600 Config Utility has 4 tabs that are arranged on the top of the window. Each tab opens a screen that has various similar functions. Status Tab (First Tab). Displays ink levels, print counter and any error messages.
  • Page 54 Adjust print alignment using the LX600 Config Utility. Click on the Alignment Tab (Third Tab). Three items can be adjusted here: Tear off Position. This value adjusts the position of the last label printed after it has been presented for tear off. This only applies if the output mode is set to “Present.” Add to the current value to move the tear point closer to the printer.

  • Page 55: Set The Stock Sensor Mode

    5C Set the Stock Sensor Mode The stock sensor mode refers to the method the printer will use to detect the print starting position for each label. To access the Stock Sensor Mode, click on the Alignment button, then select Stock Sensor Mode. In most cases you will not need to change this setting. Important Note: Set the Stock Sensor Mode BEFORE loading label stock! You must also set the Stock Sensor Position (Section 2D) so that the sensor is sensing the correct point on the label stock.

  • Page 56: Set The Output Mode

    5D Set the Output Mode Use the Present/Cut Mode to adjust how the printer presents labels after they are printed or if/when they are cut after printing. There are different options available which change if the Cutter is enabled or disabled. If the Cutter is disabled, the label present options will be available.

  • Page 58: Printing From Swift Publisher

    Swift Publisher is an inexpensive software that can be used to design/layout and print your labels if you are using a Primera label printer attached to a Mac. Below is a tutorial on how to setup a label using Swift Publisher by Belight.
  • Page 59 1. It automatically defaults to 8.5 x 11. We will need to adjust the page size and the margins. 2. Type in the size at the top. Important Note: The page size is not the same setting as the label size. In many cases you will choose the same size for both.
  • Page 60 4. Add Text, Barcodes, shapes and images to your design. Change Font Add Image Add Text Add Shapes Toggle Page Setup menu visibility...
  • Page 61 5. For this example, we will add an image that we created. Click the insert Icon and choose Image from file…. Note: You can also add images from the Backgrounds menu included with Swift Publisher. Simply drag them to your template.
  • Page 62 6. Once your image is imported into your template you will need to adjust the size to fill the entire template (if that is your intention). Adjust the size by clicking the ruler icon in the Inspector with the image selected. Check the “Fit aspect ration” box and then type in your size.
  • Page 63 8. You are now ready to print. Click the Print icon to open the print dialog box. 9. The default label size is 8.5 x 11. You can see this is not correct by looking at the preview. Always adjust the Paper Size to match the label stock size installed in the printer. 10.

  • Page 64: Creating A Custom

    11. You can now see the preview is correct, the paper size is set so you are ready to print. 5F Creating a Custom Page Size In many programs such as Adobe Illustrator, Photoshop or Acrobat Reader you will need to choose your label/page size before you print.
  • Page 65 2. Click the + to create a new size. 3. Enter the actual width and height of your label stock. 4. Set all margins to zero. 5. Rename the size the same as the width and height. Rename Set Width and Height Click “+”...

  • Page 66: Creating A Full Bleed Print

    5G Creating a Full Bleed Print If you are having trouble making the image cover the entire label, first make sure the image is printing at least as big as the label size you have selected. Increase the selected page size by .03 inches on the width and .03 inches on the height to create an over bleed.

  • Page 67: Printer Driver Settings

    5H Printer Driver Settings Printer driver settings are accessible on the print window of any application right before you click print. Printing from Swift Publisher Click on the Swift Publisher 5 dropdown menu and choose Printer Features.
  • Page 68 Printing from Preview: Click on the Preview dropdown menu and choose Printer Features.
  • Page 69 Printing from Adobe Reader First click on Printer... to access settings. Click on the Layout dropdown menu and choose Printer Features.
  • Page 70 Print Quality There are 4 levels of print quality in the driver. The lower the Quality, the faster the print. Quality 1 provides the fastest print available while Quality 4 provides the best quality. It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed.

  • Page 71: Section 6: Troubleshooting

    2. Nonstandard / Non-translucent Backing Material. Test the unit with approved label stock from Primera (ask tech support to send a sample). If it prints correctly, your label stock may not be compatible. The label sensor needs to see the difference between a label and a backing material by seeing through the label stock for light variations.
  • Page 72 opposite side decrease the number (Negative numbers are allowed). Note: Usually a space on the right side indicates a margin around the label that is not being accounted for. The printer is factory calibrated for a 2mm margin. A larger margin around the label will cause a right side space. Page Size.

  • Page 73: Maintenance

    6B Maintenance Cleaning the Printer The case of the printer can be cleaned with an ammonia based window cleaner and a lint-free cloth. Over time, ink overspray may gather at the base of the printer. The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads.

  • Page 74: Poor Print Quality - Cleaning The Cartridge

    6C Poor Print Quality – Cleaning the Cartridge It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect a cartridge nozzle has become slightly dried out or clogged. If the cartridge has been left out of the printer more than 30 minutes, the ink in the print head nozzles may have dried.
  • Page 75 Soak the paper towels in water for 5 seconds. 6. Place one paper towel on cartridge nozzles. Gently press the paper towel with your finger. Leave the paper towel on the nozzles for 30-40 seconds.
  • Page 76 7. Wipe nozzles. a. Place second paper towel on flat/hard surface. b. Press the nozzles into the paper towel. c. Firmly tap the top of the cartridge three times to force the ink out. d. Wipe/Drag the cartridge in the direction indicated. e.

  • Page 77: Technical Support

    6D Technical Support. If you have difficulties operating your Printer, contact technical support using one of the methods listed below. Source Location Primera Knowledge Base www.primera.com/kb Email Support www.primera.com/customer-support 763-475-6669 (Mon - Fri 7 a.m. - 10 p.m CST Phone Support and Saturday 11 a.m.

  • Page 78: Section 7: Technical Specifications

    Storage Temperature -4 to 140º F (-20 to 60º C) 10 to 60% RH (non-condensing) Operating Humidity Storage Humidity 10 to 80% RH (non-condensing) Certifications UL, UL-C, CE, FCC Class A REPLACEMENT INK Primera Pigment 53491 CARTRIDGES Primera Dye 53496...
  • Page 79 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

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