Primera LX3000 User Manual
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Primera LX3000 User Manual

Color label printer
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User's Manual
© 2021 All rights reserved
071921

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Summary of Contents for Primera LX3000

  • Page 1 User's Manual © 2021 All rights reserved 071921...
  • Page 2 Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    2C. Adjusting the Gap Sensor Position ..................20 2D. Set the Stock Sensor Mode ....................23 2E: Set the Present/Cut Mode ....................24 Section 3: Primera PrintHub......................26 3A: Monitoring Ink Levels ......................27 3B. Using the Cost Estimator ..................... 27 3C.
  • Page 4 6D Poor Print Quality – Cleaning the Print Head ............... 54 5E. Interpreting the Indicator lights ..................58 5F. Technical Support ........................ 59 Section 6: Technical Specifications ....................60...

  • Page 5: Section 1: Getting Started

    Section 1: Getting Started THANK YOU… ...for choosing an LX3000 Color Label Printer. The LX3000 Printer will print razor-sharp text and barcodes, vibrant colors, and even stunning photo-realistic photographs directly onto rolls of labels, card stock and a variety of other approved media.

  • Page 6: Unpacking And Inspection

    1B. Unpacking and Inspection While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items are included in the supply box: Power Adapter Separate Power Cord 6' USB Cable (If other USB cable is used, it must be 6'(2 M) or less.)

  • Page 7: Identifying The Parts

    1C. Identifying the Parts This illustration shows the front of the Printer with its control buttons and LED indicator lights. Top Cover Pause LED Pause Button Power LED Load/Feed Button Ink Low LED Unload Button Label Tear Bar The Pause Button is pressed to pause a job to allow for loading of label stock and ink cartridges.
  • Page 8 This illustration shows the input ports and power switch found on the rear panel of the Printer. USB Port Power Switch Ethernet Power Input Port The next two illustrations show the interior of the Printer.
  • Page 9 Print Head Carrier...
  • Page 10 Cyan Ink Tank Yellow Ink Tank Magenta Ink Tank...

  • Page 11: Install The Ink Tanks

    1D. Install the Ink Tanks Install the Ink Tanks before using the Printer for the first time. When using the Printer for the first time Ink Tanks should be installed before the printhead is installed. 1. Open the Cover Lift from back corner of Cover 2.
  • Page 12 3. Match the ink tank color with the sticker behind the corresponding slot on inside the Printer. Hook the chip to the slot. Chip Ink Tank Slot...
  • Page 13 4. Repeat the process for the remaining colors. Cyan Yellow Magenta...

  • Page 14: Install The Print Head

    1E. Install the Print Head You will need to install a print head before you use the Printer the first time. After that, you should replace your printhead when you start to notice quality problems. The print head is warrantied for seven ink tank changes of any one color: Cyan, Magenta, or Yellow.
  • Page 15 2. Press or pinch the tab on the front of the cartridge holder. 4. Locate a new cartridge and remove it from its packaging. Remove the foil outer package.
  • Page 16 5. Remove and discard the red protection cap and peel off the tape covering the nozzle. Lift here Tape 6. Hold open the print head carriage latch while you insert the print head. Note: When installing the print head, tilt the cartridge at a slight backward angle of approximately 30 degrees.
  • Page 17 7. Press down firmly near the back of the print head to ensure good contact and proper alignment when you close the lid. Continue holding the print head latch while you install the print head. Press Here...
  • Page 18 8. Close the lid on the print head by lightly pressing down from the top until you hear a click! Click...

  • Page 19: Section 2: Label Stock

    2A. Label and Roll Specifications A wide variety of label stock can be used in the Printer. Refer to the specifications and settings in the following sections before ordering custom stock from Primera or any stock from another company. Important! Test all custom-made label stock with the intended Printer before ordering large quantities! Primera will only assume responsibility for custom label stock ordered from Primera.
  • Page 20 For these reasons the weight or thickness of the liner is a variable that cannot easily be defined. Primera recommends and uses 40# liner with all label stock. It is important to test all label stock with the intended Printer...
  • Page 21 Roll Specifications Label Side Out Roll O.D. Label Stock 3 ” 6 ” ( Max ) Core I.D. Core O.D. Note on Label Orientation: If you are using an applicator to apply your labels, be sure to order label stock with the correct orientation for your applicator. For example, most applicators will apply the side of the label first, so you will want to print the labels sideways.

  • Page 22: Installing Label Stock

    2B. Installing Label Stock The following steps will guide you through loading label stock into your Printer: Make sure power is connected, and the Printer is on. 1. Open the Top Cover. Lift from back corner of Cover 2. Lower the Roll Guide and pull it outward to make room for your label stock.
  • Page 23 3. Remove any shipping tape from your label stock roll to ensure that it can unroll freely, making certain that no adhesive portion is exposed. It is important to note that any exposed adhesive surface can attach itself to the inner workings of the print mechanism and cause a media jam.

  • Page 24: Adjusting The Gap Sensor Position

    8. Slide the Movable Throat Guide inward until it almost touches the label stock. Important Note: The label stock should be close enough to the Fixed and Movable Throat Guides to provide proper guidance but not close enough to pinch the label stock. (0- 1 mm gap on either side) If the label stock is pinched by the guides, poor print quality or feeding problems could result.
  • Page 25 Circular Labels If you are using Circular Labels, you must adjust the stock sensor to correspond with the very top of the label where the circles are closest together. If the sensor is too far to the right or the left, the Printer will still sense the label, but the image may be offset downward because the Printer will start printing at the wrong position.
  • Page 26 Circular Labels Set Sensor Bar to 1 1/8" for 2" circular label (1/8" liner edge gap). 1 1/8” Center of the Circle Through-Hole Labels If you are using card stock or label stock that has a hole punch or a notch to identify a transition from backing to label, you can adjust the Stock Sensor to position it over the identifying mark.

  • Page 27: Set The Stock Sensor Mode

    Printer's internal memory, so you will not be able to access it unless the Printer is turned on and properly communicating with the computer. 2. Go to Start - Programs - Primera Technology - Primera PrintHub. 3. Click on the Label Feed (3rd tab from left).

  • Page 28: Set The Present/Cut Mode

    Printer is turned on and properly communicating with the computer. 2. Go to Start - Programs - Primera Technology - Primera PrintHub. 3. Click on the Label Feed Tab.
  • Page 29 Cut after label count. This option will cut after the number of labels specified in the toggle box that appears when this option is selected. This is useful if you have front/back labels or sets of labels. Cut after no activity. This setting will cut at the end of a print job if the Printer does not receive another print job within one second of the last print job in the queue.

  • Page 30: Section 3: Primera Printhub

    Section 3: Primera PrintHub Primera PrintHub is used to interact with the Printer for gathering ink levels, maintenance, alignment, cost calculation and several other functions. You can use it to manage these functions on multiple LX3000 printers and other Primera label printer models.

  • Page 31: Monitoring Ink Levels

    3A: Monitoring Ink Levels Ink levels can be monitored at any time by using the PrintHub. Immediately after printing starts, PrintHub will display the ink levels in the upper right corner of the application. Ink is displayed in 5% increments. 3B.
  • Page 32 This means that the per label cost will decrease and become more accurate as the number of labels printed increases. This is because the ink that is used for periodic cartridge maintenance is divided into a larger number of labels. Primera recommends printing at least 5 labels for an accurate per label cost.

  • Page 33: Adjusting The Print Alignment

    They also prohibit printing to the edge of the sheet. This is to avoid any need for alignment. The LX3000 senses the beginning of the label with an optical sensor and is capable of printing to the top, bottom, left, and right edge.
  • Page 34 closer to the Printer. Subtract from the current value to move the tear point away from the Printer. The value is automatically saved as soon as you set it. • Left Margin Offset. This value moves the printed label left or right. Add to the current value to move the printed label to the right.

  • Page 35: Printhub Settings

    3D PrintHub Settings General application settings that apply to the software and all printers can be found by clicking the blue "Settings" button in the lower left. Printer-specific settings can be found on the "Printer Settings" Tab. See next section. Language.

  • Page 36: Printhub Printer Settings

    3rd party applications. 3E PrintHub Printer Settings Printer settings can be found in Primera Print Hub on the Printer Settings Tab for the LX3000. Information. This section displays all current driver, software and firmware versions. 3E.1 Network Information. This button will be displayed if you are connected to the LX3000 via Ethernet.

  • Page 37: 3E2. Multiple Printer Support

    General Settings 3E2. Multiple Printer Support You can install multiple printers to the same computer and use them simultaneously. To do so you will need to change the USB serial number identifier of one of the two printers, two of three printers, three of four printers etc. To change serial numbers: 1.
  • Page 38 5. You will now see a second printer appear in the left column – Color Label 610 (Copy 1). Click on it to display information about this Printer. If this is the last Printer, you will connect you are done. If you wish to connect additional printers follow through steps 2- Restore Factory Defaults.

  • Page 39: Section 4: Printing From A Pc

    Section 4: Printing from a PC 4A. Using BarTender® Primera Special Edition BarTender UltraLite is included with the LX3000. You can download it at the link below. Use the code below when prompted after installation. Download: https://portal.seagullscientific.com/downloads/bartender Code: Z3T0-7ZJY-JFD1-3J9P Other programs can be used to print. If printing from other programs, please follow the guidelines in Section 4D.
  • Page 40 3. Select "Color Label 3000". Click "Next". 4. Select "Specify Custom Settings". Click "Next".
  • Page 41 5. Select Single Item per page. Click “Next”. 6. Select No, it does not for Side Edges.
  • Page 42 7. Select your label shape. This is typically "Rounded Rectangle" for standard labels from Primera with a .125 corner radius. Click Next. 8. Set the template size to match labels installed in the Printer. Change the Template Size to User Defined Size to gain access to width and height. Click "Next".
  • Page 43 9. Check the "Picture" box to add a background photo or graphic to your label. Click "Next". If you click "Finish", the remaining default wizard options will be set and no picture will be added. 10. Select "Embedded Picture". Click the "File" Button to browse to the location of your photo/graphic file.
  • Page 44 11. Review the label setup summary. If it is correct, click "Finish". Your blank label or label with background will be displayed. You can edit any of these initial settings by going to the File Menu and selecting "Page Setup". Basic and advanced settings are available on the various tabs.

  • Page 45: Add Text, Barcodes, And Graphics To A Bartender Label

    4B. Add Text, Barcodes, and Graphics to a BarTender Label Once you have created your label size you will be able to add text, a barcode and/or graphics. This can be done using one of the buttons on the button bar at the top of the screen.

  • Page 46: Printing From Bartender

    4C. Printing from BarTender 1. To print, click the Print button or go to the File Menu and select "Print". The Print Dialog window will appear 2. Click Document Properties to access print quality settings. (Section 3. Set the number of copies 4.

  • Page 47: Printing From Other Programs

    Choose the right printing program. There are many different applications that are capable of printing to the LX3000. However there are only a few that are ideal printing applications. For example, Adobe Illustrator is an excellent design program but is not always the best printing program.

  • Page 48: Creating A Full Bleed Print

    4E. Creating a Full Bleed Print 1. To create a label that completely fills the space with no white margins, adjust these settings in the status monitor and printing application (BarTender). Page Size. Increase the page size width by .03 inches (1mm). Increase the height by .03 inches (1mm).

  • Page 49: Printer Driver Settings

    4F. Printer Driver Settings Once the printer driver has been successfully installed, you will need to setup the driver with the appropriate print options. Refer to the following steps to change or verify your default printer driver preferences. These settings will apply to all new designs created in BarTender or other programs after the preferences were changed.
  • Page 50 Note on PC Settings: Most applications allow you to change these same printer driver options from their "Print" and/or "Printer Setup" screens. Some applications such as BarTender save your settings with the label, others use settings only for the current print job just sent to the Printer.
  • Page 51 ICC Gloss Paper, ICC Gloss Polyester and ICC Matte Bopp are all ICC calibrated color matching options. Select the setting that corresponds to your installed Primera media of the same type to produce ICC color matched prints. Note: ICC monitor calibration and additional setup is required for this option to work.

  • Page 52: Section 5: Troubleshooting And Maintenance

    5A. Solving Print Alignment Problems Image is Vertically Offset The LX3000 decides where to start printing by detecting the start of die-cut label, detecting a black mark on the back of the label or detecting a through-hole that corresponds to the start of the label.
  • Page 53 looking for a gap too late. This can cause label skipping or inconsistent print starting points. Adjust the page size in the printer driver settings. 5. Portrait / Landscape. If the Portrait / Landscape setting does not correspond to the label stock installed this will also cause the Printer to print over the gap and onto the next label.

  • Page 54: Solving Print Quality Problems

    5B. Solving Print Quality Problems Many factors can affect the quality of the print. The following are listed in order from most likely to least likely: 1. Quality Setting. Change your quality setting. The lowest (and fastest printing) quality may not be sufficient for many photos or graphics. The highest quality setting may cause ink to bleed on certain graphics in combination with certain label stock.
  • Page 55 6. Color Matching. Change your Color Matching setting to Graphics or Photos via the printer driver preferences. See Section 4G or 5H. 7. Media. Make sure your label stock is inkjet printable. Many thermal label stocks look the same as inkjet but do not allow the ink to soak into the surface of the media.

  • Page 56: Color Matching And Design Tips

    5C. Color Matching and Design Tips Whether you contract your graphic design or do it yourself, these guidelines will help you get the best quality labels out of your LX3000. 1. Image Size/Shape. The image size should correspond with the size of the label you will be printing.
  • Page 57 Primera. Match this setting to the media installed in the Printer to achieve the closest color match to the screen. Each of these settings employs a slightly...

  • Page 58: Poor Print Quality - Cleaning The Print Head

    To keep the printhead ready for printing, do not remove it from the printer and keep the printer powered on. The LX3000 will occasionally clean the nozzles but only if it remains powered on. This will minimize the need for the manual cleaning described below.
  • Page 59 3. Prepare items needed for the procedure Soak the paper towels in water for 5 seconds.
  • Page 60 5. Place one paper towel on cartridge nozzles. Gently press the paper towel with your finger. Leave the paper towel on the nozzles for 30-40 seconds.
  • Page 61 6. Wipe nozzles. a. Place second paper towel on flat/hard surface. b. Press the nozzles into the paper towel. c. Firmly tap the top of the cartridge three times to force the ink out. d. Wipe/Drag the cartridge in the direction indicated. e.

  • Page 62: Interpreting The Indicator Lights

    5E. Interpreting the Indicator lights Most error messages will appear on your computer screen via the PrintHub application or the Printer Utility (Mac). However, if the error prevents communication with the computer the LED lights may be used to help diagnose the problem. Explanation Intermittent Printer is doing maintenance.

  • Page 63: Technical Support

    (CDT, -5 GMT) and Saturday 11:00 am to 8:00 pm (CDT, -5 GMT) Chat Support www.primera.com – look for the chat prompt on lower right Monday – Friday 7:00 am to 10:00 pm (CDT, -5 GMT) and Saturday 11:00 am to 8:00 pm...

  • Page 64: Section 6: Technical Specifications

    60 ml Cyan, Magenta, Yellow individual ink tanks; process black Colors: 16.7 million Color Matching: ICC color profiles for all Primera-supplied media. Ability to add custom ICC color profiles for other media types. Print Width: 0.5" (13mm) to 8.25" (210mm) Media Width: 1.5"...
  • Page 65 Dimensions: 17.25"W x 9.1"H x 17.25"D (438mmW x 231mmH x 438mmD)

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