Primera LX500e User Manual
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Primera LX500e User Manual

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041116-511441
User's Manual
© 2016 All rights reserved

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Summary of Contents for Primera LX500e

  • Page 1 041116-511441 User's Manual © 2016 All rights reserved...
  • Page 2 Notices : The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Getting Started ................1 A. Choosing a Good Location ..............1 B. Unpacking and Inspection ..............2 C. Identifying the Parts ................3 Section 2: Hardware and Software Setup ...........5 A. Installing Label Stock .................5 B. Adjusting the Stock Gap Sensor Position ........7 C.

  • Page 5: Section 1: Getting Started

    Section 1: Getting Started THANK YOU… ...for choosing an LX500e Color Label Printer. The LX500e Printer will print razor-sharp text and barcodes, vibrant colours, and even stunning photo-realistic photographs directly onto rolls of labels, card stock and fan-fold stock. This User's Manual is your complete step-by-step guide to quickly...

  • Page 6: Unpacking And Inspection

    B. UNPACKING AND INSPECTION While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items should be included: • Printer • Power Adapter •...

  • Page 7: Identifying The Parts

    C. IDENTIFYING THE PARTS This illustration shows the front of the printer with its control but- tons and LED indicator lights. Label Stock TOF Power LED Sensor Bar Ink Low LED Top Cover Ink Button Label Tear Bar Load/Feed Button Unload Button The Ink Low LED will illuminate when a cartridge has 10% or less of its ink remaining.
  • Page 8 This illustration shows the input ports and power switch found on the rear panel of the printer. Fan-fold Label Slot Power Switch USB Port Power Input Port 4 Getting Started...

  • Page 9: Section 2: Hardware And Software Setup

    As long as the label stock is paper and can receive ink jet printing and is within the allot- ted size, it will work in the print- er. Primera carries a large vari- ety of paper label stock that has been converted and ready for use with your printer.
  • Page 10 4. Place the label stock between the stock guide rollers and release the spring loaded stock guide to hold the label stock. The stock guide rollers allow the label stock roll to move freely. 5. Place the leading edge of the label stock between the throat guide and the side of the printer.

  • Page 11: Adjusting The Stock Gap Sensor Position

    Tip! To ensure that the label stock is fed straight be sure to push the label stock into the printer quickly until the entire front edge of the stock is touching the feed roller. For wider stock use both hands to feed the stock to maintain even forward pressure while you are pushing the stock into the printer.
  • Page 12 If you are using label stock other than standard square / rectangular die cut labels such as circular die-cut labels or through- hole stock use the instructions below to adjust the label stock TOF sensor. 12.7 25.4 38.1 50.8 Gap Sensor Slide Bar Circular Labels If you are using Circular Labels you must adjust the Stock Gap sensor to correspond with the very top of the label where the circles...
  • Page 13 1/2” 1 1/8” Center of Hole Center of Circle Circular Labels Through-Hole Labels Through Hole Labels If you are using card stock or label stock that has a hole punch or a notch to identify a transition from backing to label, you can adjust the Sensor Bar to position it over the identifying mark.

  • Page 14: Using Fan-Fold Label Stock

    C. USING FAN-FOLD LABEL STOCK It is possible to use fan-fold label stock by feeding it through the fan-fold slot in the the back of the printer. Before feeding the fan-fold stock through the back of the printer, lock the stock guide in the out position so the stock guide rollers will not Unlocked Locked...
  • Page 15 1. Open the Top Cover of the printer. 2. Press the Ink Button on the printer. Power Load/Feed Unload 3. The Cartridge Carrier will align itself to the center of the print area. 4. Press the Cartridge Cover Release to open the Cartridge Holder. Remove the cartridge (if installed).
  • Page 16 7. Push cartridge cover downward until it snaps in place. Note: Ink Cartridge Levels are estimates based on analysis of the printed images by the driver during spooling. This analysis estimates the number of ink droplets(spits) required to print the image and subtracts that amount from the total amount in the cartridge.

  • Page 17: Aligning The Ink Cartridge

    E. ALIGNING THE INK CARTRIDGE Cartridge alignment will align the Colour Cartridge for bidirectional printing and calibrate the printer to each individual cartridge. You will automatically be prompted to perform this alignment each time you install a new cartridge. You may also manually align the cartridge via the status monitor.

  • Page 18: Section 3: Using The Status Monitor

    Go to Start - Programs - Primera Technology - LX500e Status Monitor. The Status Monitor consists of five tabs that are arranged on the left side of the window. Each tab opens a screen that has various similar functions.

  • Page 19: Monitoring Ink Levels

    • Cost Tab (Fourth Tab). Calculates cost per label based on last label printed. • The Settings Tab (Fifth Tab). Adjusts language settings, automatic updates, Print alignment settings, see version numbers and generate log files. A. MONITORING INK LEVELS Ink levels can be monitored at any time by using the Status Monitor. Immediately after printing starts the Status Monitor will open and display the ink levels.

  • Page 20: Set The Stock Sensor Mode

    2. Go to Start - Programs - Primera Technology - The LX500e Status Monitor. 3. Click on the Alignment Tab (3rd tab from top).

  • Page 21: Output Or Cut Mode (Lx500Ec Only)

    2. Go to Start - Programs - Primera Technology - LX500e Status Monitor. 3. Click on the Alignment Tab (3rd tab from top).
  • Page 22 There are different options available which change depending on whether you have the LX500e or the LX500ec (Integrated cutter version). If the LX500e is connected the label present options will be available. If the LX500ec is connected the present options are are no longer available but cut options become available.
  • Page 23 Cutter Options: Do not cut. The label stays at the same position after printing. Cut after no activity. This setting will cut at the end of a print job if the printer does not receive another print job within one second of the last print job in the queue.

  • Page 24: Adjusting Label Offsets

    Because of this it is necessary to align the printer to work with specific types of label stock. The LX500e comes factory calibrated to print exactly to the edge of Primera label stock. However, due to variations in the left margins and other variables it may be necessary to fine tune these settings at the beginning of each roll.
  • Page 25 Three items can be adjusted here: • Tear off Position. This value adjusts the position of the last label printed after it has been presented for tear off. This only applies if the output mode is set to "Present the label." Add to the current value to move the tear point closer to the printer.

  • Page 26: Using The Cost Estimator

    However, you can also access it at any time as long as the printer is turned on and communicating by going to Start - Programs - Primera Technology - LX500e Status Monitor. Ink cost is automatically and continuously calculated based on the black and colour cartridge costs entered.

  • Page 27: Settings

    Language. Choose the display language of the LX500e Status Monitor by using the drop down menu on this tab. Log Files. Click Save Log files to save a zip file with all relevant log files to your desktop.

  • Page 28: Section 4: Printing Using A Pc

    Section 4: Printing Using a PC A. USING BARTENDER® Primera Special Edition BarTender UltraLite is included with the printer. Other programs can be used to print. If printing from other programs please follow the guidelines in Section 3D. When you open BarTender you will be given the choice to select an existing label or create a new one using a wizard.
  • Page 29 2. Select "Blank Template". Click "Next". 3. Select "Color Label 500". Click "Next". 4. Select "Specify Custom Settings". Click "Next". Printing Using a PC...
  • Page 30 5. Set the page size, width and height to match labels installed in the printer. Click "Next". 6. Check the "Picture" box to add a background photo or graphic to your label. Click "Next". If you click "Finish", the remaining default wizard options will be set and no picture will be added.
  • Page 31 7. Select "Embedded Picture". Click the "File" Button to browse to the location of your photo/graphic file. Set the Size Method to "Stretch". Note the preview to the right. Click "Next" if you are satisfied with the layout of the photo or graphic. 8.

  • Page 32: Add Text, Barcodes And Graphics To Bartender Label

    B. ADD TEXT, BARCODES AND GRAPHICS TO A BARTENDER LABEL Once you have created your label size you will need to add text, a barcode and/or graphics. This can be done using one of the buttons on the button bar at the top of the screen. Add Text.

  • Page 33: Printing From Bartender

    C. PRINTING FROM BARTENDER 1. To print, click the Print button or go to the File Menu and select "Print". The Print Dialog window will appear. 2. Select the Color Label 500. 3. Set the number of copies. 4. Click "Document Properties" to adjust print quality settings. These settings are explained in the next section.

  • Page 34: Printer Driver Settings (Pc)

    D. PRINTER DRIVER SETTINGS (PC) Settings changed via the method below will apply to all new designs created in BarTender or other programs after the preferences were changed. Existing labels saved in BarTender will not be affected since the preferences are saved with the label. To change these pref- erences you will have to change printer preferences through BarTender before printing by clicking the "Document Properties"...

  • Page 35: Paper Size

    NOTE on PC Settings: Most applications allow you to change these same printer driver options from their "Print" screens. Some applications such as BarTender save your settings with the label, others use settings only for the current print job just sent to the printer. Paper Size If you are using BarTender, this setting is adjusted during the label setup wizard.

  • Page 36: Print Quality

    Print Quality There are 4 levels of print quality in the driver. The lower the Quality, the faster the print. Quality 1 provides the fastest print available while Quality 4 provides the best quality. It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed.

  • Page 37: Printing From Other Programs

    Launch Status Monitor Click here to open the LX500e Status Monitor. See section 3 for more details. Details/Print Counter Clicking on the Details button will allow you to view information about printer settings stored on the printer. There is also a print counter in the details window to help you count the number of labels printed since the last time it was reset.
  • Page 38 3. Choose the right printing program. There are many different applications that are capable of printing to the LX500e. However there are only a few that are ideal printing applications. For example, Adobe Illustrator is an excellent design program but is not always the best printing program.

  • Page 39: Section 5: Troubleshooting

    Image is Vertically Offset (White space can be seen on the top or bottom of the label) The LX500e decides where to start printing by detecting the start of a die-cut label, detecting a black mark on the back or detecting a thru-hole that corresponds to the start of the label.
  • Page 40 2. Nonstandard / Non-translucent Backing Material. Test the unit with the label sample material that came with the unit. If it prints correctly, your label stock may not be compatible. The label sensor needs to see the difference between a label and a backing material by seeing through the label stock for light variations.
  • Page 41 Note: Usually a space on the right side indicates a margin around the label that is not being accounted for. The printer is factory calibrated for a 2mm mar- gin. A larger margin around the label will cause a right side space. Page Size.

  • Page 42: Creating A Full Bleed Print

    B. CREATING A FULL BLEED PRINT 1. If you are having trouble making the image cover the entire label, first make sure the image is printing at least as big as the label size you have selected. To accomplish this using BarTender, make the image a few millimeters larger than the label by dragging the image over the edge of the label on all sides.

  • Page 43: Clearing A Label Jam

    C. CLEARING A LABEL JAM If there is a label jam in the printer mechanism first attempt to remove the jam by opening the cover and removing the jam from the printer feed output area. If the jam can not be located, it is possible to remove a cover over the feed input area.

  • Page 44: Cleaning The Ink Cartridge

    F. TECHNICAL SUPPORT If you have difficulties operating your Printer, contact technical support using one of the methods listed below. Source Location Primera Knowledge Base www.primera.com/kb BarTender Software Help files Open the software. Click on the Help Menu - BarTender Help NiceLabel Software Help files Open the software.

  • Page 45: Section 6: Label And Roll Specifications

    Section 6: Label and Roll Specifications Important! Test all custom made label stock with the intended printer before order- ing large quantities! Primera will only assume responsibility for custom label stock ordered from Primera. Label Sensing Methods Label Width Liner Width...
  • Page 46 For these reasons the weight or thickness of the liner is a variable that can not easily be defined. Primera recommends and uses 40# liner with all label stock.
  • Page 47 Roll Specifications Label Side Out Roll O.D. Label Stock 2” 5” Core I.D. Core O.D. Notes: 1. Label height <1.5” requires a 2.00” I.D. x 3.00” O.D. core. Label height >1.5” requires a 2.00” I.D. x 2.25” O.D. core. 2. Turret glue or 1/2”-wide 3M 928 double-sided removable tape must be used to attach stock to core.

  • Page 48: Section 7: Technical Specifications

    Section 7: Technical Specifications Print Method: Inkjet Print Resolutions: 4800 x 1200 dpi, 1200 x 1200 dpi, 600 x 600 dpi Ink Cartridge: #53374 Colour (CMY) Colours: 16.7 million Media Types: Roll-fed pressure-sensitive labels, roll-fed tags Media Sensing: Moveable see-through sensor for die-cut labels and reflective for tags with black stripe sensing Ink Level Warning:...

  • Page 49: Index

    Index Cartridge Alignment ..............12, 23 Cleaning Ink Cartridge ..............40 High Gloss Label Stock ..............2 Ink Low LED ..................3 Ink Saturation ..................32 Installing the Ink Cartridge ............10 Installing Label Stock ...............5 Label Size ...................28, 33 Label Tear Bar ..................3 Left Margin Offset ..............21, 36, 38 Load/Feed Button ................3 Offsets ....................
  • Page 50 P/N 511441...

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Lx500ec

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