Troubleshooting - HIKVISION DS-7700NXI-I/S Series User Manual

13 PTZ
14 ESC
15 RESERVED
16 F1
17 PTZ Control Adjust PTZ camera iris, focus, and zoom
18 F2

1.2.3 Troubleshooting

Make sure you have installed batteries properly in the remote control. And you have to aim the
remote control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to
troubleshoot.
Step 1 Go to System > General by operating the front control panel or the mouse.
Step 2 Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote
controls.
Step 3 Press the DEV button on the remote control.
Step 4 Enter the device ID# you set in step 2.
Step 5 Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If
the Status indicator does not turn blue and there is still no response from the remote, please
check the following:
 Batteries are installed correctly and the polarities of the batteries are not reversed.
Network Video Recorder User Manual
Checks checkbox
Play or pause video in Playback mode
Advance video a single frame in single-frame Playback mode
Stop/start auto switch in auto-switch mode
Enter PTZ Control mode
Go back to previous screen
N/A
Reserved
Select all items on a list
N/A
Switch between play and reverse play in Playback mode
Cycle through tab pages
Switch between channels in Synchronous Playback mode
21