Troubleshooting - Robot Coupe HI Series Instruction Manual

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FAULT
No power to mixer
Mixer falls to operate
Mixer becomes noisy
Mixer loses power
Motor overheating
Oil on planetary shaft
Mixing tools stuck on
planetary shaft
◎ It is recommended that any servicing or maintenance work must be carried out by a trained technician or
electrician.
◎ Isolate the mixer from the electricity supply by removing the plug from the socket before cleaning or
servicing.
◎ Isolate the mixer from the electricity supply by removing the plug from the socket after long period of no use.

Troubleshooting

CHECK
1.
Check plug socket
2.
Check wiring in plug
3.
Check fuse in plug
4.
Check or change cable
5.
Check microswitch
6.
Check circuit breaker
over load or short
1.
Check bowl guard/lift
2.
Check timer position
3.
Check transmission belt
4.
Check gear change lever
1.
Check bowl and tools
2.
Check work surface
3.
Check bearing for wear
4.
Check gearbox
5.
Check planetary unit
1.
Check capacity
2.
Check transmission gear
3.
Check shaft bias
1.
Check capacity/speed
2.
Check supply voltage
Check oil seal
Check planetary shaft
bent, unclean or rusted.
FAULT FINDING
POSSIBLE REASON AND ACTION REQUIRED
1.
Mixer not plugged into a live socket or not switched on
2.
Plug incorrectly wired – rewire correctly
3.
Possible faulty fuse – replace fuse
4.
Cable damaged or split – replace cable
5.
Limit switch damaged or faulty – replace switch
6.
Circuit breaker shut off or constantly short – reset
or replace the circuit breaker (automatically reset).
1.
Machine will not operate with guards open
2.
Mixer will operate on timer or manual position
only.
3.
Belt damaged or broken-replace belt
4.
Machine will not operate if out of gear-put in gear
1.
Ensure that bowl and tool are correctly seated.
2.
Uneven surfaces create excessive resonance.
3.
Worn bearings – replace bearings
4.
Damaged or faulty gearbox – replace gearbox
5.
Reapply high-pressure grease thought grease
fitting. (Please refer to MIANTENANCE)
1.
Overloading of bowl – reduce load
2.
Gear damaged or worn – replace belt
3.
Damaged or faulty gearbox – replace shaft bias
1.
Refer to Table 2 and 3 for details
2.
Voltage should correspond to rating plate
Worn oil seal – change oil seal
1.
Planetary shaft twisted or bent – please
change planetary shaft.
2.
Planetary shaft rusted – please use
descaler for derusting.
3.
Turn planetary shaft anti-clockwise to
meet square groove, gently knock down
mixing tools.
12

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