Limited Warranty - Rinnai V Model Series Installation And Operation Manual

Limited Warranty

What is Covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai written installation instructions, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly in the
United States and Canada. Improper installation may void this Limited Warranty. It is recommended that a
trained and qualified professional who has attended a Rinnai installation training class complete your
installation. This Limited Warranty coverage, as set out in the table below, extends to the original purchaser and
subsequent owners, but only while the product remains at the site of the original installation, and terminates if
the product is moved or reinstalled at a new location.
Item
Heat Exchanger
All Other Parts and
Components
Reasonable Labor
[1] The warranty period is reduced to 3 years from date of purchase when the water heater is used as a circulating water heater
within a hot water circulation loop, where the water heater is in series with a circulation system and all circulating water flows
through the water heater, and where an on-demand recirculation system is not incorporated.
On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold lines or a
dedicated return line, and only activates when hot water is used. It can be activated by a push button, motion sensor, or voice
activation but not by a temperature sensor. A timer added to a standard recirculating pump is not considered as on-demand.
[2] The air handler pump must be sized for the flow rate of the heat load, pressure losses through the air handler coil, pressure
losses though the Rinnai tankless water heater, and piping and components connecting the air handler and tankless unit. Refer
to the tankless water heater pressure loss curve and consult with the air
handler/component manufacturer for pressure loss information.
What Will Rinnai Do?
Rinnai will repair or replace the covered product or any part or component that is defective in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair
or replacement of any such part or component during the term of the labor warranty period. All repair parts
must be genuine Rinnai parts. All repairs or replacements must be performed by a qualified professional who is
properly trained to do the type of repair.
Replacement of the product may only be authorized by Rinnai at its sole discretion. Rinnai does not authorize
any person or company to assume for it any obligation or liability in connection with the replacement of the
product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a
comparable product at Rinnai's sole discretion. The warranty claim for product parts and labor may be denied if
a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged
by improper installation, use or operation; or damaged during return shipping.
How to Obtain Service
For the name of a trained and qualified professional, please contact your place of purchase, visit the Rinnai
website (www.rinnai.us), call Rinnai at 1-800-621-9419 or write to Rinnai at 103 International Drive, Peachtree
City, Georgia 30269.
Period of Coverage (from date of purchase)
If installed with a tankless
Residential
isolation valve kit for
Applications
residential applications
[1]
10 years
[1]
5 years
1 year
V53De Manual
If used for both residential
[1]
12 years
[1]
5 years
1 year
water heating and space
heating purposes
[2]
10 years
[2]
5 years
1 year
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