Eneo ISM-52F0046MPA User Manual

Eneo ISM-52F0046MPA User Manual

1/2.8" network board camera, 1920x1080, 12vdc, poe, indoor

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User Manual
1/2.8" Network Board
Camera, 1920x1080,
12VDC, PoE, Indoor
ISM-52F0046MPA
ISM-52C0000M0A
EN

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Table of Contents
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Summary of Contents for Eneo ISM-52F0046MPA

  • Page 1 User Manual 1/2.8” Network Board Camera, 1920x1080, 12VDC, PoE, Indoor ISM-52F0046MPA ISM-52C0000M0A...
  • Page 2 WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECTS THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT. CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK)
  • Page 3 FCC COMPLIANCE STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC INFORMATION: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 5: Table Of Contents

    Contents Introduction ......................6 Components ........................6 Installation ........................ 7 Basic Configuration of Camera System ................. 7 Micro-SD Card Insertion ......................11 Connections ........................... 12 Network Connection & IP assignment ..............13 Operation ........................ 14 4.1 Access from a browser ..................... 14 4.2 Access from the internet ....................
  • Page 6: Introduction

    Introduction The network camera supports the network service for a sensor image with progressive scan, which can be monitored on a real-time screen regardless of distances and locations. By using its dedicated program, many users are able to have an access to the network camera at once or a single user can monitor various network cameras at the same time.
  • Page 7: Installation

    Installation Basic Configuration of Camera System The camera must be installed by qualified service personnel in accordance with all local and federal electrical and building codes. Pinhole Camera Description 12VDC AUDIO IN C/CS Mount Camera AUDIO OUT ALARM IN ALARM OUT VIDEO OUT(CVBS) NETWORK / PoE DC - IRIS...
  • Page 8 • Installing Camera Mounting Bracket(Optional)
  • Page 9 • Dimension < CS mount >...
  • Page 10 < Pinhole >...
  • Page 11: Micro-Sd Card Insertion

    MICRO-SD CARD INSERTION • Micro SD memory card insertion User can install and change Micro-SD card as shown in the following picture.
  • Page 12: Connections

    CONNECTIONS • Connecting the Network Connect a standard RJ-45 cable to the network port of the camera. Generally a crossover cable is used for directly connection to PC, while a direct cable is used for connection to a hub. • Connecting Audio Connect audio output line and audio input line.
  • Page 13: Network Connection & Ip Assignment

    Network Connection & IP assignment The eneo scanning device tool is used to locate all eneo network cameras in a local network. The tool does not need to be installed with a setup program. The program exe-file can be started directly from the CD with a simple double click to use the program.
  • Page 14: Operation

    Operation The network camera can be used with Windows operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows. NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.
  • Page 15: Access From The Internet

    4.2 Access from the internet Once connected, the network camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT traversal feature, which will attempt to automatically configure the router to allow access to the network camera.
  • Page 16: Live View Page

    4.4 Live View Page The Live View page comes in several screen modes: 1920x1080, 1280x1024, 1280x720(960), 1024x768, 704x480(576), 640x480(360) and 320x240. Users are allowed to select the most suitable one out of those modes. Adjust the mode in accordance with your PC specifications and monitoring purposes.
  • Page 17 2) Control toolbar The live viewer toolbar is available in the web browser page only. It displays the following buttons: The Stop button stops the video stream being played. Pressing the key again toggles the play and stop. The Play button connects to the network camera or starts playing a video stream. The Pause button pauses the video stream being played.
  • Page 18: Playback

    4.5 Playback The Playback window contains a list of recordings made to the memory card. It shows each recording’s start time, length, the event type used to start the recording, calendar and time slice bar indicates if the recording is existed or not. The description of playback window follows.
  • Page 19 3) Time Chart Display an hour-based search screen for the chosen date. If there is recording data, a blue section will be displayed on a 24-hour basis. If you select a particular hour in the chart, a yellow square on the hour will be displayed. 4) Speaker Control Bar Use this scale to control the volume of the speakers.
  • Page 20: Network Camera Setup

    4.6 Network Camera Setup This section describes how to configure the network camera. Administrator has unrestricted access to all the Setup tools, whereas Operators have access to the settings of Basic Configuration, which are Live View, Video & Image, Audio, Event, Dome Configuration, and System.
  • Page 21 1) Users User access control is enabled by default. The administrator can set up other users, by giving user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): User Group Authority...
  • Page 22 2) Network The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually.
  • Page 23 3) Video & Image User can setup and change setting of individual video stream in this page. Please refer to “Video & Image > Basic” for more details about Video & Image setup. 4) Audio The network camera can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker.
  • Page 24: Live View

    5) Date & Time User can set time directly or assign time server to get the current time, as well as determine Date & Time format in this page. Please refer to “System > Date & Time” for more details about Date & Time setup. 4.6.2 Live View •...
  • Page 25: Video & Image

    4.6.3 Video & Image 1) Basic • Sensor Setting: – Capture mode: User can select sensor capture mode between 30 fps and 60 fps in full-HD resolution. If 60fps is selected, Stream 3 is disabled and hidden from the window. In other words, the camera provides triple stream at 30 fps and dual stream at 60 fps.
  • Page 26 – Bitrate control: The bit rate can be set as Variable Bit Rate (VBR) or Constrained Variable Bit Rate (CVBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area.
  • Page 27 2) Privacy Masking The privacy masking function allows you to mask parts of the video image to be transmitted. You can set up to eight privacy masks and the color of privacy masks is black. The privacy masks are configured by Mask windows. Each window can be selected by click- ing with the mouse.
  • Page 28 3) Webcasting The live video of the camera can be streamed to a website. User can copy and paste the HTML code generated on the screen to the website page code, where user wants to display live video. NOTE: To use webcasting service, the Enable Anonymous viewer login option must be checked.
  • Page 29 4) Camera Setup In this page, user can setup Exposure Control, White Balance Control, Image Appearance, and Day & Night control. • Video Preview: User can check the setting via video preview pop-up window...
  • Page 30 • Exposure Control 1. Mode: Determines exposure mode between automatic and manual. For automatic mode, at least one of Shutter and Iris should be set to automatic. For manual mode, both Shutter and Iris become fixed. 2. Max. gain: Sets maximum gain if Mode is automatic. 3.
  • Page 31 • Image Appearance User can setup image related controls. 1. User can either use slide bar or type in number for items in 1. 2. User can select individual function and level. NOTE: Defog function cannot be used in conjunction with WDR. •...
  • Page 32 5) OSD This camera provides two OSD’s (on screen display) on each stream, title and date & time. User can drag green “OSD Title” and “Date & Time” to the desired position and check at preview window. • Video Preview: User can check the position of OSD on actual video via preview popup window.
  • Page 33: Audio

    4.6.4 Audio The network camera can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker. The Setup page has an additional menu item called Audio, which allows different audio configurations, such as full duplex and simplex. •...
  • Page 34: Event

    4.6.5 Event 1) Event In ▽ On Boot This is used to trigger an event every time the network camera is started. Select “Enable on boot” to activate the On Boot event. Enter the Dwell time the event lasts from the point of detection, 1-180 seconds. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 35 ▽ Manual Trigger This option makes use of the manual trigger button provided on the Live View page, which is used to start or stop the event type manually. Alternatively, the event can be triggered via the product’s API (Application Programming Interface). Select “Enable manual trigger”...
  • Page 36 ▽ Motion This option makes use of the motion detection function with 16 programmable areas, 8 Include and Exclude zones each. Click right mouse button on the preview window shows selection pop-up of New Motion, New Mask, Select, Delete, and Freeze. Select New Motion and click&drag generates an Include box of green color.
  • Page 37 ▽ Network Loss This is used to trigger an event every time the network connection is failed. Select “Enable network loss” to activate the Network Loss event. Select a dwell time for how long the event will last from the point of detection. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 38 ▽ Tampering This is used to trigger an event when camera tampering occurs, for example, obstruct the camera with foreign material or move camera direction using external force. Select “Enable tampering” to activate the Tampering event. • Dwell time: Determine how long the event will last from the point of detection. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 39 ▽ VCA The network cameras provide VCA (Video Content Analysis) functions of “Line Detector” and “Field Detector”. • Video Content Analysis Setting: Check Enable video content analysis box to use a VCA function. In order to setup VCA function, at least one preset position must exist, and otherwise Enable video content analysis may not be activated.
  • Page 40 . Rule Name: User can type in the rule name. . Direction: This detector can detect line crossing events and also count up number of the event; the direction of the event appears as a solid triangle shape at the center of the line.
  • Page 41 ▽ Face Detector This is used to detect a human face in the scene to trigger event with a bounding box for the detected face. Select “Enable face detector” to activate the Face Detector. Set threshold for detection sensitivity. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 42 ▽ AHIM AIHM (Advanced Intelligent Health Monitoring) triggers an event when abnormality of the camera occurs. • AIHM Setting: Select “Enable AIHM” to activate the AIHM function. – Enable record status check: Trigger event if the record status is modified. –...
  • Page 43 ▽ Time Trigger Time Trigger is to set alarms at specific time. User can set up to four time triggers and each time trigger can be set to specific date in the calendar, every day, day of the week, or date of every month.
  • Page 44 2) Event Out ▽ SMTP(E-Mail) The network camera can be configured to send event and error email messages via SMTP (Simple Mail Transfer Protocol). • SMTP (E-Mail) Setting: Select “Enable” to activate the SMTP operation. – Sender: Enter an email address to be used as the sender for all messages sent by the network camera.
  • Page 45 • SMTP (E-Mail) Test: User can check the SMTP setting via a sample email. – Receiver: Enter an email address and click the Test button to test that the mail servers are functioning and that the email address is valid. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 46 ▽ FTP & JPEG When the network camera detects an event, it can record and save images to an FTP server. Images can be sent as e-mail attachments. Check the “Enable FTP” box to enable the service. This camera can support multiple FTP servers and user can configure each server settings separately.
  • Page 47 required image frequency. – Event: This function can set required image frequency (1~2fps) when event detected. – Post-event: This function is the counterpart to the pre-trigger buffer described above and contains images from the time immediately after the trigger. Configure as for pre-event. –...
  • Page 48 ▽ Record When the network camera detects an event, it can record the video stream onto the Micro SD Memory (not supplied) or NAS (Network Attached Device) as a storage device. Check the “Enable Record” box to enable the service. •...
  • Page 49 – SD: Mounted SD card. – CIFS: A file format for a NAS device. – NFS: A file format for a NAS device. NOTE 1: Common Internet File System (CIFS) is a remote file access protocol that forms the basis for Windows file sharing, network printing, and various other network services. CIFS requires a large number of request/response transactions and its performance degrades significantly over high-latency WAN links such as the Internet.
  • Page 50 ▽ XML Notification When the network camera detects an event, Notification server is used to receive notification messages as a type of XML data format. Check the box to enable the service. • XML Notification Setting: – Notification server URL: The network address to the server and the script that will handle the request.
  • Page 51 ▽ Boost The Boost feature is used in conjunction with event detection. When this feature is turned ON, the Frame rate and Bit rate in the boost condition can be set to a different value than the ones in the normal condition field.
  • Page 52 ▽ Notification Server When the network camera detects an event, the Notification Server is used to receive uploaded image files and/or notification messages. Check the box to enable the service. • Notification Server Setting: – Type: User can select message transmission type among HTTP, HTTPS, TCP, and UTP. –...
  • Page 53 3) Event Map The event map allows you to change the settings and establish a schedule for each event trigger from the network camera; up to a max. 15 events can be registered. Click the Add button to make a new event map; a popup window displays as below. To change an existing event, select that event and click the Modify button;...
  • Page 54 • General: Enter the name for a new event map. • Event In: Select an event type in the drop-down list. • Event Out: – E-mail: Select the email addresses you want to notify via email that an event has occurred. –...
  • Page 55: System

    4.6.6 System 1) Information You can enter the system information. This page is very useful when you require device information after installation. • Device Name Configuration: Enter the device name. • Location Configuration: Enter the location information. You can enter up to four locations. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 56 2) Security ▽ Users User access control is enabled by default when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: •...
  • Page 57 ▽ HTTPS For greater security, the network camera can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). Then all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection. • HTTPS Connection Policy: Choose the form of connection you wish to use from the drop- down list for the administrator, Operator and Viewer to enable HTTPS connection (set to HTTP by default).
  • Page 58 ▽ IP Filtering Checking the Enable IP address filtering box enables the IP address filtering function. Up to 256 IP address entries may be specified (a single entry can contain multiple IP addresses). Click the Add button to add new filtered addresses. When the IP address filter is enabled, addresses added to the list are set as allowed or denied addresses.
  • Page 59 ▽ OpenVPN OpenVPN is a Virtual Private Network using OpenSSL authentication. User can set the camera in either Server mode or Client mode. • OpenVPN Server Mode 1. Select Enable openVPN activates mode selection buttons. Choose Server mode, then Server Mode Configuration appears where you can configure Server Mode Settings. 2.
  • Page 60 • OpenVPN Client Mode 1. Select Enable openVPN activates mode selection buttons. Choose Client mode, then Client Mode Configuration appears where you can configure Client Mode Settings. 2. In Client Mode Configuration, you can setup Server URL, Protocol type, Port number, LZO usage, and Renegotiation time.
  • Page 61 3) Date & Time • Current Server Time: This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). • New Server Time: – Time zone: Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, check the box “Automatically adjust for daylight saving time changes”.
  • Page 62 4) Network ▽ Basic • IP Address Configuration: – Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.
  • Page 63 – Obtain DNS Server via DHCP: Automatically use the DNS server settings provided by the DHCP server. – Use the following DNS server address to enter the desired DNS server by specifying the following: * Domain name: Enter the domain(s) to search for the host name used by the network camera.
  • Page 64 ▽ DDNS • Internet DDNS (Dynamic Domain Name Service): When using the high-speed Internet with the telephone or cable network, users can operate the network camera on the floating IP environment in which IPs are changed at every access. Users should receive an account and password by visiting a DDNS service like http://www.dyndns.com/.
  • Page 65 ▽ RTP Create a setting for sending and receiving an audio or video on a real-time basis. These settings are the IP address, port number, and Time-To-Live value (TTL) to use for the media stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams.
  • Page 66 ▽ UPnP The network camera includes support for UPnP. UPnP is enabled by default, so the network camera is automatically detected by operating systems and clients that support this protocol. Enter a name in the Friendly name field. NOTE: UPnP must be installed on your workstation if running Windows XP. To do this, open the Control Panel from the Start Menu and select Add/Remove Programs.
  • Page 67 ▽ QoS Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network are: 1.
  • Page 68 ▽ NAT (Port Mapping) A broadband router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the outside, that is, the Internet. Security on the private network (LAN) is increased since most broadband routers are pre-configured to stop attempts to access the private network (LAN) from the public network/Internet.
  • Page 69 ▽ Zeroconf Zero configuration networking (zeroconf) is a set of techniques that automatically creates a usable Internet Protocol (IP) network without manual operator intervention or special configuration servers. Zero configuration networking allows devices such as computers and printers to connect to a network automatically.
  • Page 70 ▽ Bonjour The network camera includes support for Bonjour. When enabled, the network camera is automatically detected by operating systems and clients that support this protocol. Click the check box to enable Bonjour. Enter a name in the Friendly name field. NOTE: Also known as zero-configuration networking, Bonjour enables devices to automatically discover each other on a network, without having to enter IP addresses or configure DNS servers.
  • Page 71 5) Language Select a user language. The language choices are English, Korean, French, Russian and Chinese. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you entered without saving it.
  • Page 72 6) Maintenance • Maintenance: – Restart: The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expected. – Reset: The unit is restarted and most current settings are reset to factory default values. The settings that are not affected are: * the boot protocol (DHCP or static) * the static IP address...
  • Page 73 7) Support The support page provides valuable information on troubleshooting and contact information, should you require technical assistance. • Logs: The network camera supports system and event log information. Click the System Log button to get the system log data or the Event Log button to get information on events. •...
  • Page 74 – Network Check: Click the Network Check button to get the information about the cameras network setting and traffic. You can see the pop-up window below.
  • Page 75: Help

    4.7 Help The Help information window will be provided as a popup window so that users can open and read it without needing to log-in. It will offer a description of the setting and Help page so that users can manipulate the network camera without a reference to the manual.
  • Page 76 4.8 Resetting to the factory default settings To reset the network camera to the original factory settings, go to the Setup > System > Maintenance web page (described in “System > Maintenance” of User’s Manual) or use the Reset button on the network camera, as described below: •...
  • Page 77: A Appendix

    A Appendix A.1 Troubleshooting Troubleshooting if problems occur, verify the installation of the network camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Problems/Symptoms Possible Causes or Corrective Actions The camera cannot be...
  • Page 78: Alarm Connection

    A.2 Alarm Connection The following connection diagram gives an example of how to connect a network camera. A.3 Preventive Maintenance Preventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance. 1.
  • Page 79 The following factors are among the most important to consider: • High image resolutions and/or lower compression levels (or high bitrates) result in larger images. Frame rate and Bandwidth affected. • Accessing both Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.
  • Page 80 Videor E. Hartig GmbH Exclusive distribution through special- ised trade channels only. Videor E. Hartig GmbH Carl-Zeiss-Straße 8 63322 Rödermark/Germany Tel. +49 (0) 6074 / 888-0 Technical changes reserved Fax +49 (0) 6074 / 888-100 www.videor.com...

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