Samsung WA13M8700 Series User Manual

Samsung WA13M8700 Series User Manual

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Washing Machine
User manual
WA13M8700**
WA8700K(HEATER)_DC68-03520W-02_EN.indd 1
2018-05-15
5:43:34

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Summary of Contents for Samsung WA13M8700 Series

  • Page 1 Washing Machine User manual WA13M8700** WA8700K(HEATER)_DC68-03520W-02_EN.indd 1 2018-05-15 5:43:34...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Prewash (Water Jet & Built-in sink) Detergent guidelines Smart Check Laundry guidelines Operations Control panel Simple steps to start...
  • Page 3: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
  • Page 4: Important Safety Precautions

    Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 5 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. 6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
  • Page 6 Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. Plug the power cord into a wall socket that meets local electrical specifications.
  • Page 7 Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung Customer Service. • Failure to do so may result in electric shock or fire.
  • Page 8 • In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it. Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.
  • Page 9 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 10: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer center or the retailer. 10 English WA8700K(HEATER)_DC68-03520W-02_EN.indd 10...
  • Page 11 01 Drain hose 02 Hose guide* 03 Door 04 Built-in sink 05 Water Jet 06 Magic filter 07 Tub 08 Levelling feet 09 Water hose (Hot) 10 Water hose (Cold) 11 Control panel 12 Detergent drawer 13 Power cord NOTE •...
  • Page 12: Installation Requirements

    Installation Installation requirements Electrical supply and grounding Drain • Make sure the drain hose is not clogged. WARNING • We recommend a standpipe in height • AC 220-240 V / 50 Hz fuse or circuit of 90-100 cm. The drain hose must be breaker is required.
  • Page 13: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) •...
  • Page 14 Installation 4. If the washer is not level, level your washer by turning the leveling feet clockwise or counterclockwise as necessary. NOTE Turn the leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer. STEP 3 Connect the water hose Connect the water hose to the water tap.
  • Page 15 2. Use a Philips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.
  • Page 16 WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service center. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 17 NOTE • After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards. • Use a standard type of water tap. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.
  • Page 18 Installation Pump type (Applicable models only) 1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring. NOTE • The position (side or rear) of the drain outlet depends on the model. •...
  • Page 19 CAUTION • Do not exceed 3 m (*) for the total length of extended hoses.  • Do not let the drain hose run over doorsills that protrude 5 cm (**) or more  from the floor. • Do not run the drain hose under the bottom of the machine.
  • Page 20 2 Leveling your washer" section on page 13 for instructions. STEP 7 Calibration Mode Your Samsung washer detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. To run Calibration Mode, follow these steps: 1.
  • Page 21: Before You Start

    Before you start Prewash (Water Jet & Built-in sink) Water Jet and Built-in sink help you hand-wash before the washing machine starts operation. Water Jet is available only when the door is open and the water level set to less than High. For prewashing, use the Built-in sink that is designed for hand-washing.
  • Page 22: Detergent Guidelines

    Before you start Detergent guidelines The washing machine provides a two-compartment dispenser for detergent and fabric softener. The bleach compartment is located on the left side of the tub. • Softener compartment (A): Add a recommended amount of fabric softener into the softener compartment.
  • Page 23 To apply detergents 1. Open the door. 2. Locate the detergent drawer, and slide it open. 3. Apply liquid detergent into the liquid detergent compartment. NOTE For powder detergent, remove the liquid detergent compartment. 4. Add a recommended amount of fabric softener into the softener compartment.
  • Page 24: Smart Check

    Before you start Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function. The Smart Check function has been NOTE optimized for Galaxy &...
  • Page 25: Laundry Guidelines

    Laundry guidelines Checkpoints • Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or color to the white towel. Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with •...
  • Page 26 Before you start STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • Color: Separate whites from colors. • Size: Mixing different-sized items together in the tub improves the washing performance. •...
  • Page 27 CAUTION Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quilets) in water before you run a cycle. • Inflatable items may cause damage to the laundry or the machine during the wash or drying process. •...
  • Page 28 Before you start STEP 5 Determine the load capacity Make sure the laundry does not exceed the plastic area (A) in the figure on page 27. Otherwise, it may cause the washing machine to not wash properly or cause damage to the machine or the laundry itself, or a water leak.
  • Page 29: Operations

    Operations Control panel 01 Cycle Panel Press to select a cycle. Displays the current cycle information and estimated time remaining, 02 Display or an information code if the washing machine needs to be checked. 03 Water Level Press to change the water level manually. Press to adjust the wash time between 6 to 50 minutes or press and 04 Wash Time hold to start wash cycle only.
  • Page 30: Simple Steps To Start

    Operations 11 POWER Press to turn on/off the washing machine. Press and hold to start an operation, or press to stop an operation 12 START/PAUSE temporarily. Simple steps to start 1. Press POWER to turn on the washing machine. 2. Select a cycle in the cycle panel. 3.
  • Page 31: Auto Cycles

    Auto cycles Cycle Description • For most fabrics including cottons, linens, and normally soiled COTTON items. HEAVY DUTY • For sturdy, colorfast fabrics and heavily soiled items. • Heats the supplied water up to a custom temperature of 40 °C 40 °C MAGIC CLEAN and uses the water to clean heavily soiled or stubborn items in an effective way.
  • Page 32: Special Features

    Operations Cycle Description • Select this to clean the tub. The powerful spinning force removes impurities and bad odors from inside the tub. TUB CLEAN • A blinking reminds you that it is time to clean the tub using Tub Clean. For details, see the Cleaning section in this manual.
  • Page 33 WARNING If you open the door with the Child Lock enabled, the machine starts forced draining to prevent accidents such as drowning. NOTE The Child Lock remains active after you power off the machine. You cannot deactivate the Child Lock as long as the “CL” code appears on the display. But, you can deactivate when the dC code appears by holding down two buttons simultaneously.
  • Page 34: Maintenance

    Maintenance Cleaning Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Exterior • Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. • Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads.
  • Page 35 Magic filter 1. Press down the upper area of the filter case to remove. 2. Unlock the cover, and clean the filter with running water and a brush. 3. When cleaning is complete, close the cover and reinsert the filter case to the original position.
  • Page 36 Maintenance Pump filter (applicable models only) 1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove. 2. Clean the filter with running water and a soft brush. 3. Reinsert the filter, and turn clockwise until it locks into position.
  • Page 37 Mesh filter 1. Use pliers to pull out the mesh filter from inside the water inlet as shown. 2. Use a soft brush to clean the mesh filter with running water. 3. Reinsert the filter. Make sure it is tightened against water leaks. English 37 WA8700K(HEATER)_DC68-03520W-02_EN.indd 37 2018-05-15...
  • Page 38 Maintenance Detergent drawer 1. Fully pull out the detergent drawer. 2. To remove, pull the detergent drawer while pushing the ends of each side. 3. Remove the inserts from the compartments. Rinse the inserts and the drawer in warm water and clean with a soft brush.
  • Page 39 4. Clean the drawer opening thoroughly with a small, non-metallic brush. 5. Return the insert to the proper compartments. Replace the drawer by placing the drawer rail (A) on the compartment rail (B) while tilting the drawer downward. 6. Fully push the drawer back to close. English 39 WA8700K(HEATER)_DC68-03520W-02_EN.indd 39 2018-05-15...
  • Page 40: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Make sure you use rated power for the product. • Does not turn on. • Make sure the power cord is completely plugged in. •...
  • Page 41 Problem Action • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object.
  • Page 42 Troubleshooting Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
  • Page 43 Excessive suds collect in recesses and can cause foul odors. Has odors. • Run cleansing cycles to sanitize periodically. Dry the washing machine interior after a cycle has finished. • If a problem persists, contact a local Samsung service center. English 43 WA8700K(HEATER)_DC68-03520W-02_EN.indd 43 2018-05-15 5:43:39...
  • Page 44: Information Codes

    Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code Action The WaterLevel sensor is not working properly. • Check WaterLevel Sensor wire harness. •...
  • Page 45 Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. •...
  • Page 46 Display for additional rinsing. • Show additional rinsing is sensing unbalance. • Method of releasing the display. Any key input. If any information code keeps appearing on the screen, contact a local Samsung service center. 46 English WA8700K(HEATER)_DC68-03520W-02_EN.indd 46 2018-05-15 5:43:39...
  • Page 47: Specifications

    Specifications Specification sheet Top loading washing machine Type WA13M8700** Capacity (kg) 13.0 Power consumption (W) AC 220-240 V / 50 Hz 1400 - 1650 Dimensions (mm) W 686 x D 744 x H 1077 Net weight (kg) 65.0 Water pressure (MPa (kg·f/cm 0.05 - 0.78 (0.5 - 8.0) Spin speed (rpm) NOTE...
  • Page 48 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1300 362 603 (Other) AUSTRALIA www.samsung.com/au/support 1300 425 299 (HHP) 0800 726 786 (All Product) NEW ZEALAND 0800 6 726 786 www.samsung.com/nz/support (Support for Smart Mobile Devices) DC68-03520W-02 WA8700K(HEATER)_DC68-03520W-02_EN.indd 48...

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