Dell Latitude 7530 Service Manual
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Dell Latitude 7530 Service Manual

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Latitude 7530
Service Manual
Regulatory Model: P110F
Regulatory Type: P110F002
April 2022
Rev. A00

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Summary of Contents for Dell Latitude 7530

  • Page 1 Latitude 7530 Service Manual Regulatory Model: P110F Regulatory Type: P110F002 April 2022 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    After working inside your computer..........................9 BitLocker..................................9 Chapter 2: Removing and installing components................10 Recommended tools................................10 Screw list..................................... 10 Major components of Latitude 7530..........................11 microSIM-card tray................................13 Removing the microSIM-card tray ..........................13 Installing the microSIM-card tray ..........................14 Base cover................................... 14 Removing the base cover ............................14 Installing the base cover ............................17...
  • Page 4 Removing the display assembly ..........................41 Installing the display assembly ..........................45 Audio daughter-board..............................49 Removing the audio daughter-board ........................49 Installing the audio daughter-board ........................50 Main-speakers daughter-board............................51 Removing the main-speakers daughter-board ....................51 Installing the main-speakers daughter-board ......................52 Main speakers..................................53 Removing the main speakers ...........................53 Installing the main speakers .............................54 Tweeter speakers................................56...
  • Page 5 Clearing BIOS (System Setup) and System passwords..................103 Clearing chassis intrusion alert ............................103 Chapter 5: Troubleshooting....................... 105 Handling swollen Lithium-ion batteries........................105 Dell SupportAssist Pre-boot System Performance Check diagnostics..............105 Running the SupportAssist Pre-Boot System Performance Check.............. 106 Built-in self-test (BIST)..............................106 M-BIST..................................106 LCD Power rail test (L-BIST)..........................107...

  • Page 6: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 7: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 8: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 9: Transporting Sensitive Components

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 10: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●...

  • Page 11: Major Components Of Latitude 7530

    ● Power button with optional M1.6x1.7 fingerprint reader Keyboard assembly ● M1.6x1.7 ● 19/30 ● ● M2x2 ● 2 Keyboard ● Major components of Latitude 7530 The following image shows the major components of Latitude 7530. Removing and installing components...
  • Page 12 1. Base cover 2. Battery 3. I/O daughter-board 4. Thermal Module 5. Main-speakers daughter-board 6. System board 7. Main speakers 8. Audio daughter-board Removing and installing components...

  • Page 13: Microsim-Card Tray

    17. WWAN card NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 14: Installing The Microsim-Card Tray

    5. Slide the microSIM-card tray into the microSIM-card tray slot on the computer, and push it to lock in place. Installing the microSIM-card tray Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the microSIM-card tray and provide a visual representation of the installation procedure.
  • Page 15 About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure. Removing and installing components...
  • Page 16 Steps 1. Loosen the eight captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Using a plastic scribe, pry open the base cover starting from the recesses, which are located in the U-shaped indents at the top edge of the base cover, near the hinges.

  • Page 17: Installing The Base Cover

    CAUTION: Do not pry upwards from the edge near the vents, at the top side of the base cover, as it damages the base cover. 3. Pry open the top side of the base cover and continue working on the left, right and, bottom sides to open the base cover. 4.
  • Page 18 Removing and installing components...

  • Page 19: M.2 Solid-State Drive

    Steps 1. Place the base cover on top of the palm-rest and keyboard assembly. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and snap the base cover latches into place. 3.

  • Page 20: Installing The M.2 2230 Solid-State Drive

    Steps 1. Remove the two screws (M2x2) that secure the M.2 2230 solid-state drive thermal plate to the palm-rest and keyboard assembly. 2. Slide and lift the M.2 2230 solid-state drive thermal pate off the M.2 2230 solid-state drive. NOTE: A thermal pad is included with the solid-state drive thermal plate and must always be adhered to the plate.

  • Page 21: Removing The M.2 2280 Solid-State Drive

    3. Verify if the storage device is installed correctly: a. Turn on or restart your system. b. Press F2 when the Dell logo is displayed on the screen to enter the system setup (BIOS) program. NOTE: A list of storage devices are displayed under the System Information in the General group.

  • Page 22: Installing The M.2 2280 Solid-State Drive

    Steps 1. Remove the two screws (M2x2) that secure the M.2 2280 solid-state drive thermal plate to the palm-rest and keyboard assembly. 2. Slide and remove the M.2 2280 solid-state drive thermal plate off the palm-rest and keyboard assembly. NOTE: A thermal pad is included with the solid-state drive thermal plate and must always be adhered to the plate.

  • Page 23: Wwan Card

    3. Verify if the storage device is installed correctly: a. Turn on or restart your system. b. Press F2 when the Dell logo is displayed on the screen to enter the system setup (BIOS) program. NOTE: A list of storage devices are displayed under the System Information in the General group.

  • Page 24: Installing The Wwan Card

    2. Remove the screw (M2x2.5) that secures the WWAN-card bracket to the system board. 3. Lift the WWAN-card bracket off the system board. 4. Disconnect the antenna cables from the connectors on the WWAN card. 5. Slide and remove the WWAN card from the M.2-card slot on the system board. Installing the WWAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 25 Steps 1. Align the notch on the WWAN card with the tab on the M.2-card slot on the system board. 2. Slide the WWAN card firmly into the M.2-card slot on the system board. 3. Connect the antenna cables to the connectors on the WWAN card. NOTE: For computers shipped with a Cat 16 WWAN card that has four connectors, connect the #5 white/gray antenna cable to the main connector at the very right of the WWAN card and the #6 black/gray antenna cable to the Aux 1...
  • Page 26 Insert the edges of the WWAN-card shield into the clips on the system board to secure it in place. NOTE: For instructions on how to find your computer's International Mobile Station Equipment Identity (IMEI) number, search in the Knowledge Base Resource at www.dell.com/support. Next steps 1. Install the base cover.

  • Page 27: Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 28 Steps 1. Use the pull tab to disconnect the battery cable from the connector on the system board. 2. Loosen the three captive screws that secure the 3-cell battery to the palm-rest and keyboard assembly. 3. Peel back the tape that secures the battery cable to the keyboard bracket. 4.

  • Page 29: Installing The 3-Cell Battery

    Installing the 3-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the 3-cell battery and provides a visual representation of the installation procedure. Steps 1.

  • Page 30: Removing The 4-Cell Battery

    3. Adhere the tape to secure the battery cable to the keyboard bracket. 4. Align the screw holes on the 3-cell battery to the screw holes on the palm-rest and keyboard assembly. 5. Tighten the three captive screws to secure the 3-cell battery to the palm-rest and keyboard assembly. 6.

  • Page 31: Thermal Module

    About this task The following image indicates the location of the 4-cell battery and provides a visual representation of the installation procedure. Steps 1. Place the 4-cell battery along with the battery cable on the palm-rest and keyboard assembly. 2. Adhere the tape to secure the battery cable to the keyboard bracket. 3.
  • Page 32 Steps 1. Disconnect the thermal-fan cable from the connector on the system board. 2. Disconnect the main-speaker cable from the connector on the system board. 3. Unroute the main-speaker cable from its routing guides, along the bottom side of the thermal fan. Removing and installing components...

  • Page 33: Installing The Thermal Module

    4. Remove the two screws (M2x2.5) that secure the thermal fan and four screws (M2x2.5) that secure the thermal heat-sink to the system board. NOTE: Remove the four screws (M2x2.5) in the reverse sequential order mentioned on the thermal heat-sink [4 > 3 > 2 >...
  • Page 34 Steps 1. Place the thermal module on the system board. 2. Align the screw holes on the thermal module to the screw holes on the system board. 3. Replace the two screws (M2x2.5) to secure the thermal fan and four screws (M2x2.5) to secure the thermal heat-sink to the system board.

  • Page 35: Wlan-Antenna And Tweeter-Speakers Module

    5. Connect the main-speaker cable to the connector on the system board. 6. Connect the thermal-fan cable to the connector on the system board. 7. Align and place the system-board shield and solid-state drive thermal plate over their slots on the system board. Next steps 1.
  • Page 36 Removing and installing components...
  • Page 37 Steps 1. Remove the two screws (M2x2) that secure the display-cable bracket to the system board. 2. Remove the display-cable bracket from the system board. 3. Disconnect the touch-screen cable (for computers shipped with a touch screen), display cable, IR-camera cable (for computers shipped with an IR camera), and sensor daughter-board cable (for computers shipped with a sensor board) from the system board.

  • Page 38: Installing The Wlan-Antenna And Tweeter-Speakers Module

    Installing the WLAN-antenna and tweeter-speakers module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the WLAN-antenna and tweeter-speakers module and provide a visual representation of the installation procedure.
  • Page 39 Steps 1. Slide and place the WLAN-antenna and tweeter-speakers module into its slot on the system board. 2. Connect the tweeter-speaker cable to the connector on the system board. 3. Adhere the mylar tape to secure the tweeter-speaker cable to the keyboard bracket. For computers shipped with a WLAN-antenna module in the display assembly, route the tweeter-speaker cable along the top side of the bottom chassis and secure it with a tape.

  • Page 40: Coin-Cell Battery

    6. Connect the WLAN-antenna cables to the respective connectors on the WLAN-antenna module. 7. Place the WLAN-antenna module bracket on the system board. 8. Align the screw holes on the WLAN-antenna module bracket with the screw holes on the system board. 9.

  • Page 41: Installing The Coin-Cell Battery

    2. Using a plastic scribe, pry the coin-cell battery off its slot on the palm-rest and keyboard assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure.
  • Page 42 About this task The following images indicate the location of the display assembly and provide a visual representation of the removal procedure. Removing and installing components...
  • Page 43 Steps 1. Remove the screw (M2x2) that secures the WLAN bracket to the system board. 2. Slide and remove the WLAN bracket from the system board. 3. Disconnect the WLAN-antenna cables from the connectors on the system board. 4. Unroute the WLAN-antenna cables from the routing guides on the system board. NOTE: The steps from 1 to 4 apply only to computers shipped with a WLAN antenna installed in the display assembly.
  • Page 44 8. Unroute the #1 Darwin antenna cable, #2 Darwin antenna cable, #6 black/gray WWAN Aux1 antenna cable and #5 white/ gray WWAN Main antenna cable from the respective routing guides on the palm-rest and keyboard assembly. NOTE: The steps from 5 to 8 apply only to computers shipped with a WWAN card installed. 9.

  • Page 45: Installing The Display Assembly

    Figure 2. Display assembly Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palm-rest and keyboard assembly.
  • Page 46 Removing and installing components...
  • Page 47 Steps 1. Place the palm-rest and keyboard assembly on a flat surface. 2. Slide the display assembly at an angle and place the display assembly on the palm-rest and keyboard assembly. 3. Gently press down on the display hinges to align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly.
  • Page 48 10. Connect the #1 Darwin antenna cable and #2 Darwin antenna cable to the respective connectors on the system board. Figure 3. WWAN configuration 11. Align and place the Darwin bracket into its slot on the system board. 12. Replace the screw (M2x2.5) to secure the Darwin bracket to the system board. NOTE: The steps from 11 to 14 apply only to computers shipped with a WWAN card installed.

  • Page 49: Audio Daughter-Board

    Next steps 1. Install the WWAN card, if applicable. NOTE: This procedure applies only to computers shipped with a WWAN card installed. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Audio daughter-board Removing the audio daughter-board Prerequisites 1.

  • Page 50: Installing The Audio Daughter-Board

    Steps 1. Peel back the tape that secures the tweeter-speaker cable to the audio daughter-board flexible flat cable. 2. Disconnect the main-speaker cable and the audio daughter-board flexible flat cable from the respective connectors on the system board. 3. Peel back the audio daughter-board flexible flat cable from the palm-rest and keyboard assembly. 4.

  • Page 51: Main-Speakers Daughter-Board

    4. Adhere the audio daughter-board flexible flat cable on the palm-rest and keyboard assembly. 5. Connect the audio daughter-board flexible flat cable and the main-speaker cable to the respective connectors on the system board. 6. Adhere the tape to secure the tweeter-speaker cable to the audio daughter-board flexible flat cable. Next steps 1.

  • Page 52: Installing The Main-Speakers Daughter-Board

    Steps 1. Disconnect the thermal-fan cable from the connector on the system board. 2. Disconnect the main-speakers daughter-board flexible printed circuits from the connector on the system board. 3. Disconnect the main-speakers cable from the connector on the main-speakers daughter-board. 4.

  • Page 53: Main Speakers

    Steps 1. Connect the main-speakers daughter-board flexible printed circuits to the main-speakers daughter-board. 2. Place the main-speakers daughter-board along with the main-speakers daughter-board flexible printed circuits on the palm- rest and keyboard assembly. 3. Replace the two screws (M2x2.5) to secure the main-speakers daughter-board to the palm-rest and keyboard assembly. 4.

  • Page 54: Installing The Main Speakers

    3. Remove the 3-cell battery or the 4-cell battery, whichever applicable. About this task The following image indicates the location of the main speakers and provides a visual representation of the removal procedure. Steps 1. Disconnect the main-speaker cable from the connector on the main-speaker daughter-board. 2.
  • Page 55 Steps 1. Using the alignment posts and rubber grommets, place the main speakers into the slots on the palm-rest and keyboard assembly. NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the main speakers. 2. Route the main speaker cable along the bottom side of the palm-rest and keyboard assembly and the thermal fan. Then secure the main speaker cable into the routing guides on the palm-rest and keyboard assembly.

  • Page 56: Tweeter Speakers

    Next steps 1. Install the 3-cell battery or the 4-cell battery, whichever applicable. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Tweeter speakers Removing the tweeter speakers Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 57: Installing The Tweeter Speakers

    7. Disconnect the touch-screen cable (for computers shipped with a touch screen), display cable, IR-camera cable (for computers shipped with an IR camera), and sensor daughter-board cable (for computers shipped with a sensor board) from the system board. 8. Peel back the tape that secures the tweeter-speaker cable to the audio daughter-board flexible flat cable and I/O daughter- board.

  • Page 58: Smart Card Reader

    3. Adhere the tape to secure the tweeter-speaker cable to the top side of the bottom chassis. 4. Adhere the system-board rubber sticker to the tweeter-speaker cable. 5. Adhere the mylar tape to secure the tweeter-speaker cable to the keyboard bracket. 6.
  • Page 59 The following images indicate the location of the smart card reader and provide a visual representation of the removal procedure. Removing and installing components...

  • Page 60: Installing The Smart Card Reader

    Steps 1. Disconnect the main-speaker cable from the connector on the main-speaker daughter-board. 2. Unroute and remove the main-speaker cable from the routing guides along the bottom side of the thermal fan. 3. Using a plastic scribe, pry the left speaker along with the cable off the palm-rest and keyboard assembly. 4.
  • Page 61 Removing and installing components...

  • Page 62: System Board

    Steps 1. Place the smart card reader along with the smart card reader flexible flat cable into its slot on the computer. 2. Replace the four screws (M2x2.5) to secure the smart card reader to the plam-rest and keyboard assembly. 3.
  • Page 63 1. Fingerprint reader FPC connector 2. WWAN-card connector 3. WLAN-card connector 4. M.2 solid-state drive connector 5. Touch-screen cable connector 6. eDP cable connector 7. IR-camera cable connector 8. Sensor daughter-board cable connector 9. Thermal-fan cable connector 10. Main-speaker cable connector 11.
  • Page 64 The following images indicate the location of the system board and provide a visual representation of the removal procedure. Removing and installing components...
  • Page 65 Steps 1. Remove the screw (M2x2.5) that secures the fingerprint reader bracket in place to the system board. 2. Remove the fingerprint reader bracket from the system board. 3. Disconnect the fingerprint reader flexible printed circuits from the connectors on the system board. NOTE: The steps from 1 to 3 apply only to computers shipped with a power button with fingerprint reader installed.
  • Page 66 4. Remove the screw (M2x2.5) that secures the Darwin bracket to the system board. 5. Remove the Darwin bracket from the system board. 6. Disconnect the #1 Darwin antenna cable and #2 Darwin antenna cable from the respective connectors on the system board. 7.
  • Page 67 a. Touch-screen cable, if applicable NOTE: This step applies only to computers shipped with a touch screen installed. b. Display cable c. IR-camera cable, if applicable NOTE: This step applies only to computers shipped with an IR camera installed. d. Sensor daughter-board cable, if applicable NOTE: This step applies only to computers shipped with a sensor daughter-board installed.

  • Page 68: Installing The System Board

    17. Using a plastic scribe, pry the coin-cell battery off the palm-rest and keyboard assembly. 18. Carefully lift and remove the system board, along with the coin-cell battery, away from the palm-rest and keyboard assembly. Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 69 2. WWAN-card connector 3. WLAN-card connector 4. M.2 solid-state drive connector 5. Touch-screen cable connector 6. eDP cable connector 7. IR-camera cable connector 8. Sensor daughter-board cable connector 9. Thermal-fan cable connector 10. Main-speaker cable connector 11. Tweeter-speaker cable connector 12.
  • Page 70 Removing and installing components...
  • Page 71 Steps 1. Place the system board, along with the coin-cell battery, into the respective slots on the palm-rest and keyboard assembly. 2. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 3.
  • Page 72 NOTE: This step applies only to computers shipped with a power button with fingerprint reader installed. 5. Connect the following cables to the respective connectors on the system board: a. Touch-screen cable, if applicable NOTE: This step applies only to computers shipped with a touch screen installed. b.
  • Page 73 13. Connect the #1 Darwin antenna cable and #2 Darwin antenna cable to the respective connectors on the system board. Figure 4. WWAN configuration 14. Align and place the Darwin bracket into its slot on the system board. 15. Replace the screw (M2x2.5) to secure the Darwin bracket to the system board. NOTE: The steps from 16 to 19 apply only to computers shipped with a WWAN card installed.

  • Page 74: I/O Daughter-Board

    Next steps 1. Install the thermal module. 2. Install the WWAN card, if applicable. NOTE: This procedure applies only to computers shipped with a WWAN card installed. 3. Install the M.2 2230 solid-state drive or the M.2 2280 solid-state drive, whichever applicable. 4.
  • Page 75 The following image indicates the location of the I/O daughter-board and provides a visual representation of the removal procedure. Steps 1. Peel back the tape that secures the tweeter-speaker cable to the audio daughter-board flexible flat cable and I/O daughter- board.

  • Page 76: Installing The I/O Daughter-Board

    5. Lift and remove the I/O daughter-board from the palm-rest and keyboard assembly. Installing the I/O daughter-board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the I/O daughter-board and provides a visual representation of the installation procedure.

  • Page 77: Power Button With Optional Fingerprint Reader

    Steps 1. Place the I/O daughter-board into its slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O daughter-board to the screw holes on the palm-rest and keyboard assembly. 3. Replace the the screw (M2x2.5) and two screws (M2x4) to secure the I/O daughter-board to the palm-rest and keyboard assembly.

  • Page 78: Installing The Power Button With Optional Fingerprint Reader

    Steps 1. Remove the two screws (M1.6x1.7) that secure the power button with optional fingerprint reader to the palm-rest and keyboard assembly. 2. Peel off the fingerprint reader flexible printed circuits from the connector on the system. NOTE: This step applies only to computers shipped with a power button with fingerprint reader installed. 3.

  • Page 79: Keyboard

    Steps 1. Place the power button with optional fingerprint reader into its slot on the palm-rest and keyboard assembly. 2. Adhere the fingerprint reader flexible printed circuits to the connector on the system. NOTE: This step applies only to computers shipped with a power button with fingerprint reader installed. 3.
  • Page 80 3. Remove the base cover. 4. Remove the M.2 2230 solid-state drive or the M.2 2280 solid-state drive, whichever applicable. 5. Remove the WWAN card, if applicable. NOTE: This procedure applies only to computers shipped with a WWAN card installed. 6.

  • Page 81: Installing The Keyboard

    Steps 1. Peel the LED daughter-board flexible flat cable from the back of the keyboard. 2. Peel the USH daughter-board flexible flat cable from the back of the keyboard. NOTE: This step applies only to computers shipped with a USH daughter-board installed. 3.
  • Page 82 Removing and installing components...
  • Page 83 Steps 1. Align the screw holes on the keyboard to the screw holes on the keyboard support plate and place the keyboard on the keyboard support plate. 2. Replace the two screws (M2x2) to secure the keyboard to the keyboard support plate. 3.

  • Page 84: Palm-Rest Assembly

    NOTE: This step applies only to computers shipped with a USH daughter-board installed. 11. Adhere the LED daughter-board flexible flat cable to the back of the keyboard. Next steps 1. Install the daughter-board. 2. Install the system board. 3. Install the thermal module.

  • Page 85: Installing The Palm-Rest Assembly

    Steps 1. For computers shipped with a carbon fiber palm-rest, use a fine-tipped instrument to push the microSIM filler outwards to remove it from its slot on the palm-rest assembly. NOTE: The microSIM filler must be transferred to the new replacement palm-rest assembly. 2.
  • Page 86 Steps 1. For computers shipped with a carbon fiber palm-rest, align and place the microSIM filler in its slot on the palm-rest assembly. NOTE: The microSIM filler must be transferred to the new replacement palm-rest assembly. 2. Place the palm-rest assembly on a flat surface and perform the post-requisites to install the palm-rest assembly. Next steps 1.

  • Page 87: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads...

  • Page 88: Chapter 4: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 89: One Time Boot Menu

    Depending on your system and its installed devices, the items that are listed in this section may or may not appear. Table 4. System setup options—System information menu Overview Latitude 7530 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the system.
  • Page 90 Table 4. System setup options—System information menu (continued) Overview Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Current Clock Speed Displays the current processor clock speed. Core Count Displays the number of cores on the processor.
  • Page 91 By default, the Video/Power only on Type-C Ports option is disabled. Type-C Dock Override Enables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/Lan submenu is activated.
  • Page 92 Integrated Devices By default, the Video option is disabled. Audio Enable or disable the usage of audio on Dell Dock external ports. By default, the Audio option is enabled. Enable or disable the usage of LAN on Dell Dock external ports.
  • Page 93 Table 8. System setup options—Display menu (continued) Display By default, the option is not enabled. Table 9. System setup options—Connection menu Connection Wireless Device Enable WWAN/GPS Enable or disable the internal WWAN/GPS device. By default, the option enabled. WWAN Bus Mode Set the interface type of the Wireless Wan (WWAN) card.
  • Page 94 By default, the Optimized option is enabled. USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock will wake the system from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled.
  • Page 95 Table 11. System setup options—Security menu (continued) Security By default, the Clear option is disabled. PPI Bypass for Clear Commands Controls the TPM Physical Presence Interface (PPI). By default, the PPI ByPass for clear Commands option is disabled. Intel Total Memory Encryption Total Memory Encryption Enable or disable you to protect memory from physical attacks including freeze spray, probing DDR to read the cycles, and others.
  • Page 96 Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. Table 13. System setup options—Update, Recovery menu...
  • Page 97 Dell Auto operating system Recovery Controls the automatic boot flow for SupportAssist System Resolution Console Threshold and for Dell operating system Recovery Tool. By default, the threshold value is set to 2. Table 14. System setup options—System Management menu System Management Service Tag Displays the Service Tag of the system.
  • Page 98 Table 15. System setup options—Keyboard menu (continued) Keyboard By default, the 10 seconds option is enabled. Device Configuration Hotkey Access Manages whether you can access device configuration screens through hotkeys during system startup. By default, the option is enabled. Table 16. System setup options—Pre-boot Behavior menu Pre-boot Behavior Adapter Warnings Enable Adapter Warnings...
  • Page 99 Table 17. System setup options—Virtualization menu (continued) Virtualization By default, the option is disabled. Table 18. System setup options—Performance menu Performance Multi Core Support Active Cores Enables to change the number of CPU cores available to the operating system. By default, the All Cores option is enabled. Intel SpeedStep Enable Intel SpeedStep Technology Enables the system to dynamically adjust processor voltage and core...

  • Page 100: Updating The Bios

    Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search in the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.

  • Page 101: Updating The Bios From The F12 One-Time Boot Menu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 102: Assigning A System Setup Password

    CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data that is stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set.

  • Page 103: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.
  • Page 104 To clear the alert, set the Clear Intrusion Warning to ON in the Security menu of the BIOS setup. BIOS setup...

  • Page 105: Chapter 5: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 106: Running The Supportassist Pre-Boot System Performance Check

    Running the SupportAssist Pre-Boot System Performance Check Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 107: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.
  • Page 108 (AC, battery, coin cell) and errors drain flea power by pressing and holding down power button for 3-5 seconds. CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. System board failure (included ●...

  • Page 109: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 110: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see...

  • Page 111: Chapter 6: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 23. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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