Dell Inspiron 7506 2-in-1 Black Service Manual
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Dell Inspiron 7506 2-in-1 Black Service Manual

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Inspiron 7506 2-in-1 Black
Service Manual
Regulatory Model: P97F
Regulatory Type: P97F005
September 2020
Rev. A00

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Summary of Contents for Dell Inspiron 7506 2-in-1 Black

  • Page 1 Inspiron 7506 2-in-1 Black Service Manual Regulatory Model: P97F Regulatory Type: P97F005 September 2020 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Transporting sensitive components..........................7 After working inside your computer..........................7 Chapter 2: Removing and installing components................8 Recommended tools................................8 Screw list....................................8 Major components of Inspiron 7506 2-in-1 Black......................9 Base cover.................................... 11 Removing the base cover............................11 Installing the base cover.............................13 Battery....................................15 Lithium-ion battery precautions..........................
  • Page 4 Clearing BIOS (System Setup) and System passwords..................69 Chapter 5: Troubleshooting......................70 SupportAssist diagnostics............................... 70 Locate the Service Tag or Express Service Code of your Dell computer ..........70 System diagnostic lights..............................70 Recovering the operating system..........................71 Flashing the BIOS................................71 Flashing BIOS (USB key)..............................72...

  • Page 5: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 6: Electrostatic Discharge-Esd Protection

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: Transporting Sensitive Components

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 8: Chapter 2: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●...

  • Page 9: Major Components Of Inspiron 7506 2-In-1 Black

    USB Type-C bracket System board and palm- M2x3 rest and keyboard assembly System board Palm-rest and keyboard M2x2 assembly Major components of Inspiron 7506 2-in-1 Black The following image shows the major components of Inspiron 7506 2-in-1 Black. Removing and installing components...
  • Page 10 18. Solid-state drive thermal bracket NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 11: Base Cover

    Base cover Removing the base cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure. Removing and installing components...
  • Page 12 Removing and installing components...

  • Page 13: Installing The Base Cover

    Steps 1. Remove the six screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly. NOTE: Upon loosening the three captive screws, the base cover will pop up creating a gap between the base cover and palm-rest and keyboard assembly.
  • Page 14 Removing and installing components...

  • Page 15: Battery

    Steps 1. Connect the battery cable to the system board. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place. 3. Replace the six screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 4.

  • Page 16: Removing The Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 17: Coin-Cell Battery

    About this task The following image indicates the location of the battery and provides a visual representation of the installation procedure. Steps 1. Using the alignment posts, place the battery on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3.

  • Page 18: Installing The Coin-Cell Battery

    Steps 1. Disconnect the coin-cell battery from the I/O board. 2. Peel the tape that secures the speaker cable and coin-cell battery cable to the palm-rest and keyboard assembly. 3. Lift the speaker cable, and using a plastic scribe peel the coin-cell battery off the palm-rest and keyboard assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 19: Memory Modules

    Steps 1. Adhere the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2. Connect the coin-cell battery cable to the I/O board. 3. Place the speaker cable and adhere the tape that secures the speaker cable and coin-cell battery cable to the palm-rest and keyboard assembly.

  • Page 20: Installing The Memory Modules

    Steps 1. Lift the flap to access the memory module. 2. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 3. Slide and remove the memory module from the memory-module slot. NOTE: Repeat step 2 to step 3 to remove any other memory modules installed in your computer.
  • Page 21 Steps 1. Lift the flap to access the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Slide the memory module firmly at an angle, into the memory-module slot. 4. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 22: Speakers

    Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following image indicates the location of the speakers and provides a visual representation of the removal procedure. Steps 1.

  • Page 23: Installing The Speakers

    Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the speakers and provides a visual representation of the installation procedure. Steps 1.

  • Page 24: Heat Sink

    Heat sink Removing the heat sink Prerequisites 1. Follow the procedure in Before working inside your computer. CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease. NOTE: The heat sink may become hot during normal operation.

  • Page 25: Power-Adapter Port

    About this task The following image indicates the location of the heat sink and provides a visual representation of the installation procedure. Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2.

  • Page 26: Installing The Power-Adapter Port

    Steps 1. Remove the two screws (M2x3.5) that secure the right display-hinge to the system board and palm-rest and keyboard assembly. 2. Remove the screw (M2.5x5) that secures the right display-hinge to the system board and palm-rest and keyboard assembly. 3.

  • Page 27: Touchpad

    Steps 1. Place the power-adapter port, along with its cable, into the slot on the palm-rest and keyboard assembly. 2. Route the power-adapter port cable through the routing guide on the palm-rest and keyboard assembly. 3. Replace the screw (M2x3) that secures the power-adapter port to the palm-rest and keyboard assembly. 4.

  • Page 28: Installing The Touchpad

    Steps 1. Remove the three screws (M2x2) that secure the touchpad bracket to the palm-rest and keyboard assembly. 2. Peel the tape that secures the speaker cable to the touchpad bracket. 3. Open the latch, and disconnect the touchpad cable from the touchpad. 4.

  • Page 29: Pen-Garage Cable

    Steps 1. Slide the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x2) that secure the touchpad to the palm-rest and keyboard assembly. 3. Adhere the tape that secures the touchpad to the palm-rest and keyboard assembly. 4.

  • Page 30: Installing The Pen-Garage Cable

    Steps 1. Disconnect the pen-garage cable from the system board. 2. Peel the tape that secures the pen-garage cable to the system board. 3. Remove the screw (M1.6x2.5) that secures the pen-garage cable to the palm-rest and keyboard assembly. 4. Lift the pen-garage cable off the palm-rest and keyboard assembly. Installing the pen-garage cable Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 31: Solid-State Drive

    Steps 1. Align the screw hole on the pen-garage cable with the screw hole on the palm-rest and keyboard assembly. 2. Replace the screw (M1.6x2.5) that secures the pen-garage cable to the palm-rest and keyboard assembly. 3. Adhere the tape to secure the pen-garage cable to the system board. 4.

  • Page 32: Installing The M.2 2230 Solid-State Drive

    Steps 1. Remove the screw (M2x3) that secure the solid-state drive thermal bracket to the palm-rest and keyboard assembly. 2. Lift the solid-state drive thermal bracket off the palm-rest and keyboard assembly. 3. Remove the screw (M2x3) that secures the solid-state drive to the solid-state drive bracket. 4.
  • Page 33 The following image indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure. Removing and installing components...
  • Page 34 NOTE: Perform step 1 to step 3 if you are replacing the M.2 2230 solid-state drive with an M.2 2280 solid-state drive. Steps 1. Remove the screw (M1.6x2.5) that secures the solid-state drive bracket to the palm-rest and keyboard assembly. 2.

  • Page 35: Removing The M.2 2280 Solid-State Drive

    Removing the M.2 2280 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the M.2 2280 solid-state drive and provides a visual representation of the removal procedure.
  • Page 36 The following image indicates the location of the M.2 2280 solid-state drive and provides a visual representation of the installation procedure. NOTE: Perform step 1 to step 3 if you are replacing the M.2 2280 solid-state drive with an M.2 2230 solid-state drive. Steps 1.

  • Page 37: Fan

    3. Align the screw hole on the solid-state drive bracket with the screw hole on the palm-rest and keyboard assembly. 4. Replace the screw (M1.6x2.5) that secures the solid-state drive bracket to the palm-rest and keyboard assembly. 5. Align the notch on the solid-state drive with the tab on the solid-state drive slot. 6.

  • Page 38: Installing The Fan

    Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the fan and provides a visual representation of the installation procedure. Steps 1.

  • Page 39: Installing The I/O Board

    Steps 1. Remove the two screws (M2x3.5) that secure the left display hinge to the I/O board and palm-rest and keyboard assembly. 2. Remove the screw (M2.5x5) that secures the left display hinge to the palm-rest and keyboard assembly. 3. Open the left display hinge at an angle of 90 degrees. 4.
  • Page 40 About this task The following image indicates the location of the I/O board and provides a visual representation of the installation procedure. Steps 1. Slide the I/O board into the slots on the palm-rest and keyboard assembly. 2. Align the screw hole on the I/O board with the screw hole on the palm-rest and keyboard assembly. 3.

  • Page 41: Power-Button Board

    Power-button board Removing the power-button board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the fan. 4. Remove the board. About this task The following image indicates the location of the power button with fingerprint reader and provides a visual representation of the removal procedure.

  • Page 42: Fingerprint Reader Daughter-Board

    Steps 1. Lift the flap to access the fingerprint reader-board. 2. Align and place the power-button board, along with its cable, on the palm-rest and keyboard assembly. 3. Slide the power-button board cable into the connector on the fingerprint reader-board and close the latch to secure the cable.

  • Page 43: Installing The Fingerprint Reader Daughter-Board

    Steps 1. Lift the flap to access the fingerprint reader-board. 2. Open the latch, and disconnect the power button board-cable from the fingerprint reader-board. 3. Peel the fingerprint reader-board cable from the palm-rest and keyboard assembly. 4. Lift the fingerprint reader daughter-board, along with its cable, off the palm-rest and keyboard assembly. Installing the fingerprint reader daughter-board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 44: Display Assembly

    Steps 1. Lift the flap to access the fingerprint reader daughter-board slot. 2. Adhere the fingerprint reader-board cable to the palm-rest and keyboard assembly. 3. Align and place the fingerprint reader board, along with its cable, on the slot of the palm-rest and keyboard assembly. 4.
  • Page 45 Removing and installing components...

  • Page 46: Installing The Display Assembly

    Steps 1. Using the pull tab, disconnect the I/O-board cable from the I/O board. 2. Remove the I/O-board cable from the routing guides on the fan. 3. Open the latch, and disconnect the touchscreen cable from the system board. 4. Peel the tape that secures the touchscreen cable to the heat sink. 5.
  • Page 47 Steps 1. Open the hinges to 90 degrees, and place the display assembly on the palm-rest and keyboard assembly. 2. Replace the four screws (M2x3.5) that secure the display hinges to the palm-rest and keyboard assembly. 3. Replace the two screws (M2.5x5) that secure the display hinges to the palm-rest and keyboard assembly. 4.

  • Page 48: System Board

    6. Adhere the tape that secures the touchscreen cable to the palm-rest and keyboard assembly. 7. Slide the touchscreen cable into the connector on the system board and close the latch to secure the cable. 8. Adhere the tape that secures the touchscreen cable to the heat sink. 9.
  • Page 49 The following image indicates the location of the system board and provides a visual representation of the removal procedure. Removing and installing components...
  • Page 50 Removing and installing components...
  • Page 51 Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the wireless card and palm-rest and keyboard assembly. 2. Remove the wireless-card bracket from the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Peel the tape that secures the antenna cables to the system board and lift the antenna cables off the system board and palm-rest and keyboard assembly.

  • Page 52: Installing The System Board

    15. Open the latch, and disconnect the touchpad cable from the system board. 16. Open the latch, and disconnect the keyboard cable from the system board. 17. Open the latch, and disconnect the keyboard backlit cable from the system board. 18.
  • Page 53 Removing and installing components...
  • Page 54 Steps 1. Align and place the system board on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x2) that secures the system board to the palm-rest and keyboard assembly. 3. Connect the display cable on to the connector on the system board. Removing and installing components...
  • Page 55 4. Connect the power-adapter cable on to the connector on the system board. 5. Lift the flap to access the USB Type-C port. 6. Align the screw holes on the USB Type-C port bracket with the screw holes on the system board and palm-rest and keyboard assembly.

  • Page 56: Palm-Rest And Keyboard Assembly

    Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the coin-cell battery. 5. Remove the memory modules. 6.

  • Page 57: Installing The Palm-Rest And Keyboard Assembly

    Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.

  • Page 58: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. Drivers and downloads...

  • Page 59: Chapter 4: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key...

  • Page 60: One Time Boot Menu

    ● Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number.
  • Page 61 Table 4. System setup options—System information menu (continued) Overview Health Displays the battery health. AC Adapter Displays whether an AC adapter is connected. If connected, the AC adapter type. PROCESSOR Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed.
  • Page 62 Table 5. System setup options—Boot Configuration menu (continued) Boot Configuration Enable Secure Boot Enables secure boot using only validated boot software. Default: OFF Secure Boot Mode Changes to the Secure Boot operation mode. Allows to switch between Deployed Mode and Audit Mode. Default: Deployed Mode Expert Key Management Enable Custom Mode...
  • Page 63 Table 7. System setup options—Storage menu Storage SATA/NVMe Operation SATA/NVMe Operation Configures operating mode of the integrated storage device controller. Default: RAID On. Storage device is configured to support RAID functions. When enabled, all NVMe and SATA devices will be mapped under VMD controller.
  • Page 64 This setting is a balance of performance, noise, and temperature. USB Wake Support Wake on Dell USB-C Dock Enables connecting a Dell USB-C Dock to wake the computer from Standby. Default: ON Block Sleep Blocks the computer from entering Sleep (S3) mode in the operating system.
  • Page 65 Table 11. System setup options—Security menu (continued) Security Default: OFF SMM Security Mitigation Enables or disables additional UEFI SMM Security Mitigation protections. Default: OFF NOTE: This feature may cause compatibility issues or loss of functionality with some legacy tools and applications. Data Wipe on Next Boot When enabled, the BIOS will schedule a data wipe cycle for all storage devices connected to the system board on the next reboot.
  • Page 66 Enables or disables cloud Service OS recovery if the main OS fails to boot within the number of failures equal or greater than the value specified by Dell Auto OS Recovery Threshold, and local Service does not boot, or is not installed.
  • Page 67 Table 14. System setup options—System Management menu (continued) System Management Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely identify a particular system. Once set in BIOS, the Asset Tag cannot be changed. AC Behavior Wake on AC Enables or disables basic checks when AC power is applied to the device.
  • Page 68 Table 16. System setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior Enable Dock Warning Messages Enable or disable dock warning messages. Default: ON Fastboot Configures the speed of the UEFI boot process. Default: Thorough. Performs complete hardware and configuration initialization during boot. Extend BIOS POST Time Configures the BIOS POST (Power-On Self-Test) load time.

  • Page 69: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 70: Chapter 5: Troubleshooting

    Locate the Service Tag or Express Service Code of your Dell computer Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at www.dell.com/support.

  • Page 71: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 72: Flashing Bios (Usb Key)

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see...
  • Page 73 Steps 1. Turn off your computer. 2. Remove the base cover. NOTE: The battery must be disconnected from the system board. See Step 4 in removing the base cover 3. Press and hold the power button for 15 seconds to drain the flea power. 4.

  • Page 74: Chapter 6: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 21. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips...

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