Dell P74F Service Manual
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Dell P74F Service Manual

Dell P74F Service Manual

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Dell Precision 7530
Service Manual
Regulatory Model: P74F
Regulatory Type: P74F001
August 2023
Rev. A02

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Summary of Contents for Dell P74F

  • Page 1 Dell Precision 7530 Service Manual Regulatory Model: P74F Regulatory Type: P74F001 August 2023 Rev. A02...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Working on your computer....................7 Safety instructions................................7 Turning off your computer — Windows 10........................7 Before working inside your computer..........................8 After working inside your computer..........................8 Chapter 2: Technology and components..................9 HDMI 2.0....................................9 USB features..................................10 USB Type-C..................................11 Chapter 3: Removing and installing components................
  • Page 4 Solid State Drive ................................40 Removing the M.2 Solid State Drive—SSD module................... 40 Installing the M.2 SSD module..........................42 Coin-cell battery................................44 Removing the coin cell battery..........................44 Installing the coin cell battery..........................45 Power connector port..............................46 Removing the power connector port........................46 Installing the power connector port........................48 Palm rest.....................................
  • Page 5 Camera....................................93 Removing the camera..............................93 Installing the camera..............................94 eDP cable.................................... 95 Removing the eDP cable............................95 Installing the eDP cable..............................96 Display bracket...................................97 Removing the display support bracket........................97 Installing the display support bracket........................98 Chapter 4: BIOS setup....................... 100 BIOS overview..................................100 Entering BIOS setup program............................100 Navigation keys................................100 One time boot menu................................
  • Page 6 Recovering the operating system..........................119 Real-Time Clock (RTC Reset)............................119 Battery status LED................................119 Backup media and recovery options..........................119 WiFi power cycle................................119 Drain residual flea power (perform hard reset)......................120 Chapter 6: Getting help......................121 Contacting Dell..................................121 Contents...

  • Page 7: Chapter 1: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 8: Before Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 9: Chapter 2: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Topics: • HDMI 2.0 • USB features • USB Type-C HDMI 2.0 This topic explains the HDMI 2.0 and its features along with the advantages. HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV).

  • Page 10: Usb Features

    USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Table 1. USB evolution  Type Data Transfer Rate Category Introduction Year USB 2.0 480 Mbps High Speed...

  • Page 11: Usb Type-C

    With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320 Mbps (40 MB/s) — the actual real-world maximum.
  • Page 12 Alternate Mode USB Type-C is a new connector standard that is very small. It is about a third the size of an old USB Type-A plug. This is a single connector standard that every device should be able to use. USB Type-C ports can support a variety of different protocols using “alternate modes,”...
  • Page 13 2. Thunderbolt 3 supports speed up to 40 Gbps 3. DisplayPort 1.4 – compatible with existing DisplayPort monitors, devices and cables 4. USB Power Delivery - Up to 130W on supported computers Key Features of Thunderbolt 3 over USB Type-C 1.

  • Page 14: Chapter 3: Removing And Installing Components

    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Topics: • Recommended tools • Screw size list • SD card • Base cover • Battery • Hard drive •...

  • Page 15: Screw Size List

    Screw size list Table 2. Precision 7530  Component Screw type Quantity Image M2.0x2.0 Keyboard M2.0x3.0 SSD thermal plate 1 per SSD M.2 SSD card 1 per SSD HDD Interposer board WLAN card WWAN eDP bracket Display panel Power button board Smart card cage FPC beam connector Palmrest...

  • Page 16: Installing Sd Card

    2. Press the SD card in to release it from the system. 3. Slide the SD card out of the system. Installing SD card 1. Slide the SD card into its slot until it clicks into place. Removing and installing components...

  • Page 17: Base Cover

    2. Follow the procedure in After working inside your computer. Base cover Removing the base cover 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. To remove the base cover: a. Loosen the 7 captive screws that secure the base cover to the system [1]. b.

  • Page 18: Installing The Base Cover

    NOTE: While pry open the base cover make sure to use hands or plastic scribe—do not use any other sharp objects as it may damage the chassis Installing the base cover 1. To install the base cover: a. Slide the base cover into its slot until it clicks into place [1, 2]. b.

  • Page 19: Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 20: Removing The Battery

    ● Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers. ● Swollen batteries should not be used and should be replaced and disposed properly. For guidelines on how to handle and replace swollen Lithium-ion batteries, see Handling swollen Lithium-ion batteries.

  • Page 21: Installing The Battery

    Installing the battery 1. To install the 6-cell battery: a. Place the battery onto its slot in the system [1]. b. Replace the 3 (M2.5x3.0) screws to secure the battery to the system [2]. c. Connect the battery cable to the connector in the battery [3]. Removing and installing components...
  • Page 22 2. To install the 4-cell battery: a. Place the battery onto its slot in the system [1]. b. Replace the 2 (M2.5x3.0) screws to secure the battery to the system [2]. c. Connect the battery cable to the connector in the system board [3]. Removing and installing components...

  • Page 23: Hard Drive

    3. Install the: base cover SD card 4. Follow the procedure in After working inside your computer. Hard drive Removing the hard drive assembly 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover 3.

  • Page 24: Installing The Hard Drive Assembly

    c. Remove the hard drive assembly from the system. d. Remove the 4 (M3.0x3.0) screws that secure the hard drive assembly to the hard drive bracket. e. Remove the hard drive from the hard drive bracket. Installing the hard drive assembly 1.

  • Page 25: Hard Drive Interposer Board

    b. Insert the hard drive assembly into its slot in the system [1]. c. Replace the 4 (M2.5x3.0) screws to secure the hard drive assembly to the system [2]. 2. Install the: base cover SD card 3. Follow the procedure in After working inside your computer.

  • Page 26: Installing The Hard Drive Interposer Board

    base cover hard drive 3. To remove the hard drive interposer board: a. Remove the 2 (M2.0x3.0) screws that secure the hard drive interposer to the system board [1]. b. Remove the hard drive interposer board from the system [2]. Installing the hard drive interposer board 1.

  • Page 27: Keyboard Lattice And Keyboard

    2. Install the: hard drive base cover SD card 3. Follow the procedure in After working inside your computer. Keyboard lattice and Keyboard Removing the keyboard 1. Follow the procedures in Before working inside your computer. 2. Remove the: SD card base cover battery 3.
  • Page 28 b. Turn-over and open the system at 90° angle. c. Using a plastic scribe pry the keyboard lattice starting from the recess points on the top edge [1,2] and work along the sides and bottom edge of the keyboard lattice. Removing and installing components...
  • Page 29 d. Lift the keyboard lattice away from the system. e. Remove the 6 (M2.0x2.0) screws that secure the keyboard to the palmrest [1]. f. Pry the bottom edge of the keyboard and then work along the left and right sides of the keyboard [2,3,4]. Removing and installing components...

  • Page 30: Installing The Keyboard

    g. Slide and remove the keyboard from the system. Installing the keyboard 1. To Install the keyboard: Removing and installing components...
  • Page 31 a. Align the keyboard and route the cables back through to the bottom of the compartment. b. Press and align the keyboard to its compartment working along the left, right and bottom edges [1,2,3]. c. Replace the 6 (M2.0x2.0) screws to secure the keyboard to the palmrest [4]. d.
  • Page 32 e. Turn-over the system at 90° angle to access the keyboard cables. f. Connect the keyboard cable, fingerprint cable and fingerprint button cable to the connectors on the system board. Removing and installing components...

  • Page 33: Memory Modules

    NOTE: Ensure that you fold the keyboard data cable in perfect alignment. 3. Install the: battery base cover SD card 4. Follow the procedure in After working inside your computer. Memory modules Removing the primary memory module 1. Follow the procedure in Before working inside your computer.

  • Page 34: Removing The Secondary Memory Module

    2. Install the: battery base cover 3. Follow the procedure in After working inside your computer. Removing the secondary memory module 1. Follow the procedure in Before working inside your computer. 2. Remove the: base cover battery keyboard 3. To remove the secondary memory module: a.

  • Page 35: Installing The Secondary Memory Module

    NOTE: Repeat step (c) and (d) if there is another memory installed. Installing the secondary memory module 1. To install the secondary memory module: a. Insert the memory module into the memory socket [1]. b. Press the clips to secure the memory module to the system board [2]. c.

  • Page 36: Wwan Card

    2. Install the: keyboard battery base cover 3. Follow the procedure in After working inside your computer. WWAN card Removing WWAN card 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery 3.

  • Page 37: Installing The Wwan Card

    Installing the WWAN card 1. To install the WWAN card: a. Slide the WWAN card to the WWAN card slot on the system board [1]. b. Route the WWAN antenna cables through the routing channel. c. Connect the antenna cables to the connectors on the WWAN card [2]. d.

  • Page 38: Wlan Card

    2. Install the: battery base cover SD card 3. Follow the procedure in After working inside your computer. WLAN card Removing the WLAN card 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery 3.

  • Page 39: Installing The Wlan Card

    Installing the WLAN card 1. To install the WLAN card: a. Slide the WLAN card to the WLAN card slot in the system board [1]. b. Route the WLAN antenna cables through the routing channel. c. Connect the antenna cables to the connectors in the WLAN card [2]. d.

  • Page 40: Solid State Drive

    2. Install the: battery base cover SD card 3. Follow the procedure in After working inside your computer. Solid State Drive Removing the M.2 Solid State Drive—SSD module 1. Follow the procedures in Before working inside your computer. 2. Remove the: SD card base cover battery...
  • Page 41 Removing and installing components...

  • Page 42: Installing The M.2 Ssd Module

    Installing the M.2 SSD module 1. To install the M.2 SSD module (Slot 4): a. Place the M.2 SSD into its slot in the system [1]. b. Replace the single (M2.0x3.0) screw to secure the M.2 SSD to the system board [2]. c.
  • Page 43 Removing and installing components...

  • Page 44: Coin-Cell Battery

    2. Install the: battery base cover NOTE: Installing of base cover is required only if the M.2 SSD module in slot 3 or 5 are accessed. SD card 3. Follow the procedure in After working inside your computer. Coin-cell battery Removing the coin cell battery 1.

  • Page 45: Installing The Coin Cell Battery

    CAUTION: Disconnecting coin cell battery may reset BIOS settings, time and date within System Settings, cause BitLocker or other security resets. Installing the coin cell battery 1. To install the coin cell battery: a. Replace the coin cell battery in its slot on the system. b.

  • Page 46: Power Connector Port

    2. Install the: palmrest battery base cover SD card 3. Follow the procedure in After working inside your computer. Power connector port Removing the power connector port 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery...
  • Page 47 c. Remove the single (M2.0x5.0) screw that secures the power connector cable metal bracket to the system [1]. d. Remove the metal bracket away from the system [2]. e. Lift the power connector port from the system [3]. Removing and installing components...

  • Page 48: Installing The Power Connector Port

    Installing the power connector port 1. To install the power connector port: a. Connect the power connector port to the system [1]. b. Place the power connector cable metal bracket [2]. c. Replace the single (M2.0x5.0) screw to secure the metal bracket to the system [3]. Removing and installing components...
  • Page 49 d. Affix the adhesive tape to secure the power connector cable in place [1]. e. Route the cable through the routing channel and affix the adhesive tape [2]. f. Connect the power connector cable to the connector on the system board [3]. Removing and installing components...

  • Page 50: Palm Rest

    2. Install the: battery base cover SD card 3. Follow the procedure in After working inside your computer. Palm rest Removing the palmrest 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery keyboard hard drive...
  • Page 51 c. Turn the system around and disconnect the system board cable and power button cable from the connectors on the system board [1, 2]. d. Remove the 2 (M2.0x3.0) screws that secure the palmrest to the system [3]. Removing and installing components...
  • Page 52 e. Push the hole at the bottom of the system to release the palmrest from the bottom chassis. f. Lift and remove the palmrest from the system. Removing and installing components...

  • Page 53: Installing The Palmrest

    Installing the palmrest 1. To install the palmrest: a. Align the palmrest on the system and press until it snaps in its place . b. Replace the 2 (M2.0x3.0) screws to secure the palmrest to the system [1]. c. Connect the system board and power button cable to the connectors on the system board [2,3]. Removing and installing components...
  • Page 54 d. Turn the system and replace the 2 (M2.0x3.0) and the 11 (M2.0x5.0) screws to secure the palmrest to the system [1, 2]. e. Connect the touchpad cable to the connector on the system board and lock the latch [3]. Removing and installing components...

  • Page 55: Touchpad Button

    2. Install the: keyboard hard disk battery base cover SD card 3. Follow the procedure in After working inside your computer. Touchpad button Removing the Touchpad buttons 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery...

  • Page 56: Installing The Touchpad Button

    Installing the Touchpad button 1. To install the touchpad button: a. Place the touchpad button into its slot in the palmrest [1]. b. Replace the 2 (M2.0x3.0) screws to secure the touchpad button to the palmrest [2]. c. Connect the touchpad button cable to the connector in the touchpad [3]. 2.

  • Page 57: Installing Sim Card

    CAUTION: The SIM card cover is very fragile and can be easily damaged if it is not properly unlocked before opening. b. Filp the SIM card cover from the botton edge [2]. c. Lift the SIM card from the SIM card compartment [3]. Installing SIM card 1.

  • Page 58: Smart Card Cage

    2. Install the: battery base cover SD card 3. Follow the procedure in After working inside your computer. Smart card cage Removing the smart card cage 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery keyboard...

  • Page 59: Installing The Smart Card Cage

    Installing the smart card cage 1. To install the smart card cage: a. Place the smart card cage into its slot in the palmrest [1]. b. Replace the 2 (M2.0X3.0) screws to secure the smart card cage to the palmrest [2]. c.

  • Page 60: Speaker

    2. Install the: palmrest hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Speaker Removing the speakers 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery keyboard...

  • Page 61: Installing The Speakers

    Installing the speakers 1. To install the speaker: a. Align the speakers along the slots on the system [1]. b. Route the speaker cable through the routing channels on the system. c. Connect the speaker cable to the connector on the system board [2]. Removing and installing components...

  • Page 62: Led Board

    2. Install the: palmrest hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. LED board Removing the LED board 1. Follow the procedures in Before working inside your computer. 2. Remove the: SD card base cover battery...

  • Page 63: Installing The Led Board

    d. Remove the LED board from the system [3]. Installing the LED board 1. To install the LED board: a. Align the LED board to its original position on the system [1]. b. Replace the single (M2.0x5.0) screw to secure the LED board to the system [2]. c.

  • Page 64: Heat Sink Assembly

    2. Install the: palmrest hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Heat sink assembly Removing the heat sink assembly 1. Follow the procedure in Before working inside your computer. 2.
  • Page 65 c. Disconnect the eDP cable from the connector on the system board [3]. d. Pry the adhesive tape that secures the eDP cable in place. e. Disconnect the two fan cables from the connector on the system board [4,5]. f. Loosen the 4 captive screws that secure the heat sink assembly to the system board [1]. NOTE: Remove the captive screws in the order stamped onto the heat sink next to the screws [1 >...
  • Page 66 h. Slide and remove the heat sink assembly from the system. Removing and installing components...

  • Page 67: Installing The Heat Sink Assembly

    Installing the heat sink assembly 1. To install the heat sink assembly: a. Insert the heat-sink assembly in its slot on the system [1]. b. Tighten the 4 captive screws to secure the heat-sink assembly to the system board [2]. NOTE: Tighten the captive screws in the order stamped onto the heat sink next to the screws [1 >...
  • Page 68 c. Connect the two fan cables to the connector on the system board [1, 2]. d. Affix the adhesive tape to secure the eDP cable in place. e. Connect the eDP cable to the connector on the system board [3]. f.

  • Page 69: Graphics Card

    2. Install the: palmrest hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Graphics card Removing the graphics card 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery...

  • Page 70: Installing The Graphics Card

    c. Remove the 2 (M2.0x5.0) screws that secure the graphics card to the system board [3]. d. Remove the graphics card from the system [4]. NOTE: The above procedures are for UMA graphics card. Systems shipped with UMA GPU card do not have GPU power cable.

  • Page 71: Removing The Discrete Graphics Card

    NOTE: The above procedures are for UMA graphics card. Systems shipped with UMA GPU card do not have GPU power cable. However, for discrete models shipped with either a 128 MB or 256 MB VRAM GPU card, you need to connect the GPU power cable after installing the GPU card.

  • Page 72: Installing The Discrete Graphics Card

    a. Carefully disconnect the discrete GPU power cable from its connector on the GPU card. b. Remove the six screws securing the beam connectors. c. Remove the 2 (M2.0x5.0) screws that secure the graphics card to the system board. d. Remove the graphics card from the system. NOTE: The above procedures are for discrete graphics card.

  • Page 73: System Board

    keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. System board Removing the system board 1. Follow the procedure in Before working inside your computer. 2. Remove the: SD card base cover battery hard drive hard drive interposer board keyboard...
  • Page 74 b. Remove the 3 (M2.0x5.0) screws that secure the Type-C USB bracket to the system [1]. c. Remove the Type-C USB bracket from the system [2]. d. Disconnect the touchpad cable, LED board cable and speaker from the connectors on the system board [3, 4, 5] and peel the coin cell battery from the system [6].
  • Page 75 e. Remove the 3 (M2.0x5.0) screws that secure the system board in place [1]. f. Slide the system board to release the IO connectors from the opening on the top and left side of the system chassis to remove the system board from the system chassis [3, 2]. Removing and installing components...

  • Page 76: Installing The System Board

    Installing the system board 1. To install the system board: a. Align the system board into its original position on the system [1, 2]. b. Replace the 3 (M2.0x5.0) screws to secure the system board in place [3]. Removing and installing components...
  • Page 77 c. Connect the touchpad cable, LED board cable and speaker to the connectors on the system board [4, 3, 2] and affix the coin cell battery to the system [1]. d. Place the Type-C USB bracket onto its slot on the system [5]. e.
  • Page 78 f. Connect the power connector cable to the connector on the system board. Removing and installing components...

  • Page 79: Display Assembly

    2. Install the: graphic card heat sink assembly palmrest SIM card M.2 SSD card WWAN card WLAN card primary memory secondary memory keyboard hard drive interposer board hard drive battery base cover SD card 3. Follow the procedure in After working inside your computer.
  • Page 80 c. Remove the 2 (M2.5x6.0) screws at the rear of the system that secures the display assembly in place. Removing and installing components...
  • Page 81 d. Open the display assembly to a 180-degree angle. e. Remove the 4 (M2.5x4.0) screws that secures the display hinge caps to the system [1]. f. Remove the display hinge caps from the system [2]. g. Remove the 2 (M2.0x3.0) screws that secure the eDP cable bracket to the system board [1]. h.

  • Page 82: Installing The Display Assembly

    Installing the display assembly 1. To install display assembly: a. Align the display assembly into the slots on the system [1]. b. Route the wireless cable located next to the hinges [2]. c. Affix the adhesive tape to secure the eDP cable in place [3]. d.
  • Page 83 f. Align the display hinge caps and replace the 4 (M2.5x4.0) screws to secure the display hinge caps to the system [1, 2]. g. Close the display assembly and replace the 2 (M2.5x6.0) screws at the rear of the system to secure the display assembly in place.
  • Page 84 h. Route all the wireless antenna cables to the routing channels at the bottom of the system [1]. Replace the 2 (M2.5x4.0) screws at the bottom of the system to secure the display assembly in place [2]. Removing and installing components...

  • Page 85: Display Bezel

    2. Install the: palmrest WWAN card WLAN card hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Display bezel Removing the display bezel 1. Follow the procedure in Before working inside your computer.

  • Page 86: Installing The Display Bezel

    palmrest display assembly 3. To remove display bezel: a. Using a plastic scribe pry the two recess points at the bottom edge of the display bezel [1]. b. Pry around the sides and top edge of the display bezel [2, 3, 4]. NOTE: While prying the display bezel, make sure to pry along the outside edge of the display bezel using your hands-using a screw driver or other sharp objects may damage the display cover.

  • Page 87: Display Hinges

    2. Install the: display assembly palmrest WWAN card WLAN card hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Display hinges Removing the display hinge 1. Follow the procedure in Before working inside your computer.

  • Page 88: Installing The Display Hinge

    display panel 3. To remove display hinge: a. Remove the 6 (M2.5x3.5) screws that secure the display hinges to the display assembly [1]. b. Remove the display hinges [2]. Installing the display hinge 1. To install display hinge: a. Place the display hinge in its slot on the display assembly [1]. b.

  • Page 89: Display Panel

    2. Install the: display panel display bezel display assembly palmrest WWAN card WLAN card hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Display panel Removing the display panel 1. Follow the procedure in Before working inside your computer.
  • Page 90 display assembly display bezel 3. To remove screws from the display panel : a. Remove the 4 (M2.0X3.0) screws that secure the display panel to the display assembly [1]. b. Lift the display panel and turn the display panel over to access the eDP cable [2]. 4.

  • Page 91: Installing The Display Panel

    5. Remove the display panel. Installing the display panel 1. To install the display panel: a. Connect the eDP cable to the connector on the back of the display panel and affix the adhesive tape [1, 2, 3, 4, 5]. Removing and installing components...
  • Page 92 b. Align the display panel with the tabs on the display assembly. c. Replace the 4 (M2.0X3) screws to secure the display panel to the display assembly. Removing and installing components...

  • Page 93: Camera

    2. Install the: display bezel display assembly palmrest WWAN card WLAN card hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Camera Removing the camera 1. Follow the procedure in Before working inside your computer.

  • Page 94: Installing The Camera

    Installing the camera 1. To install the camera: a. Place the camera module in its slot on the system [1]. b. Connect the eDP cable to the camera module [2]. c. Affix the adhesive tape to cover the camera module [3]. Removing and installing components...

  • Page 95: Edp Cable

    2. Install the: display panel display bezel display assembly palmrest WWAN card WLAN card hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. eDP cable Removing the eDP cable 1. Follow the procedure in Before working inside your computer.

  • Page 96: Installing The Edp Cable

    palmrest display assembly display bezel display panel 3. To remove eDP cable: a. Peel the adhesive tape covering the camera module [1]. b. Disconnect the eDP cable from the camera module [2]. c. Peel the eDP cable from the display cover and unroute the cable from the routing channels [3]. d.

  • Page 97: Display Bracket

    2. Install the: display panel display bezel display assembly palmrest WWAN card WLAN card hard drive keyboard base cover battery SD card 3. Follow the procedure in After working inside your computer. Display bracket Removing the display support bracket 1. Follow the procedure in Before working inside your computer.

  • Page 98: Installing The Display Support Bracket

    palmrest display assembly display bezel display panel display hinge 3. To remove display bracket: a. Peel the adhesive tape that covers the display support bracket [1]. b. Remove the 6 (M2.0x3.0) screws that secure the display support brackets to the display cover [2]. c.
  • Page 99 2. Install the: display hinge display panel display bezel display assembly palmrest WWAN card WLAN card hard drive keyboard battery base cover SD card 3. Follow the procedure in After working inside your computer. Removing and installing components...

  • Page 100: Chapter 4: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 101: One Time Boot Menu

    Keys Navigation Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Moves to the next focus area. Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system.

  • Page 102: System Configuration

    Table 3. General (continued) Option Description Click one of the following options: ● Always, Except Internal HDD—Default ● Always ● Never Date/Time Allows you to set the date and time. The change to the system date and time takes effect immediately. System configuration Table 4.
  • Page 103 Table 4. System Configuration (continued) Option Description Dell Type-C Dock Configuration Always allow Dell docks. This setting affects only the Type-C ports connected to a Dell WD or TB dock. Thunderbolt Adapter Configuration Allows you to configure the Thunderbolt adapter security settings within the operating system.

  • Page 104: Video Screen Options

    Table 4. System Configuration (continued) Option Description Keyboard Backlight tiemout value is only in effect when the backlight is enabled. ● 5 seconds ● 10 seconds—Default ● 15 seconds ● 30 seconds ● 1 minute ● 5 minutes ● 15 minutes ●...

  • Page 105: Security

    Security Table 6. Security  Option Description Admin Password Allows you to set, change, or delete the administrator(admin) password. The entries to set password are: ● Enter the old password: ● Enter the new password: ● Confirm new password: Click OK once you set the password. NOTE: For the first time login, "Enter the old password:"...

  • Page 106: Secure Boot

    Table 6. Security (continued) Option Description The options are: ● TPM On—Default ● Clear ● PPI Bypass for Enable Command—Default ● PPI Bypass for Disbale Command ● PPI Bypass for Clear Command ● Attestation Enable—Default ● Key Storage Enable—Default ● SHA-256—Default Absolute (R) Allows you to activate or disable the optional Computrace software.

  • Page 107: Intel Software Guard Extensions Options

    Table 7. Secure Boot (continued) Option Description Expert Key Management Allows you to enable or disable Expert Key Management. ● Enable Custom Mode This option is not set by default. The Custom Mode Key Management options are: ● PK—Default ● KEK ●...

  • Page 108: Power Management

    Table 9. Performance (continued) Option Description This option is set by default. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. ● Enable Intel TurboBoost This option is set by default. Hyper-Thread Control Allows you to enable or disable the HyperThreading in the processor.

  • Page 109: Post Behavior

    Configuration The options are: ● Adaptive—Default ● Standard - Fully charges your battery at a standard rate. ● ExpressCharge- The battery charges over a shorter period of time using Dell’s fast charging technology. ● Primarily AC use ● Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.

  • Page 110: Virtualization Support

    Table 11. POST Behavior (continued) Option Description ● 5 seconds ● 10 seconds Full Screen Logo Allows you to display full screen logo, if your image matches screen resolution. ● Enable Full Screen Logo This option is not set by default. Sign of Life Indication Allows the system to indicate during POST that the power button press has been acknowledged by turning on the keyboard backlight.

  • Page 111: Maintenance

    Table 13. Wireless (continued) Option Description ● WWAN/GPS ● WLAN ● Bluetooth All the options are enabled by default. Maintenance Table 14. Maintenance   Option Description Service Tag Displays the service tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

  • Page 112: Updating The Bios In Linux And Ubuntu

    For more information on this subject, see Knowledge Article: https:// www.dell.com/support/article/sln153694 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer.

  • Page 113: System And Setup Password

    Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 114: Deleting Or Changing An Existing System Setup Password

    11. Replace the card. Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 115: Chapter 5: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 116: Enhanced Pre-Boot System Assessment - Epsa Diagnostics

    Invoke diagnostics boot by either of the methods that are suggested below: 1. Power on the computer. 2. As the computer boots, press the F12 key when the Dell logo is displayed. 3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.

  • Page 117: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 118: Diagnostic Led

    NOTE: Dell SupportAssist Pre-boot diagnostics upon launch, initiates an LCD BIST first, expecting a user intervention confirm functionality of the LCD. Diagnostic LED This section details the diagnostic features of the battery LED. Instead of beep codes, errors are indicated through the bicolor Battery Charge/Status LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white.

  • Page 119: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 120: Drain Residual Flea Power (Perform Hard Reset)

    5. Press and hold the power button for 20 seconds to drain the flea power. 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, see the knowledge base article 000130881 www.dell.com/support. Troubleshooting...

  • Page 121: Chapter 6: Getting Help

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support.

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