Prostat OEM Series User& Installer's Manual

Commercial touchscreen programmable thermostats
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Commercial TouchScreen Programmable Thermostats
PSP4272CT
PSP4273CT
1 Specifications 2 Glossary of Terms 3 About Your Thermostat
4 Quick Start 5 Main Menu Buttons 6 Installation Instructions
7 Troubleshooting 8 Warranty
WARNING
CAUTION
Follow Installation Instructions carefully. Disconnect Power to the
Heater/Air Conditioner before removing the old thermostat and
installing the new thermostat.
1 Specifications
model PSP4272CT
Up to 4 Heat & 2 Cool Stages
Gas Electric or Heat Pump Control
Simple Operation
Switchable Programmable or
Non-Programmable
365-Day Calendar for Holiday Programming
Adjustable Timers & Deadbands
Accepts Remote Sensor or Outdoor Sensor
Setpoint Limiting
Programmable Fan
Customizable Screensaver and Wallpaper
CA Title 24 Compliant
Choice of English, Spanish or French
Wi-Fi Built In – Free Mobile Apps Available
OEM-branded Equipment Badges Included
Up to 4-heat / 2-cool
Up to 4-heat / 2-cool with Humidity Control
User & Installer
model PSP4273CT
Gas Electric or Heat Pump Control
Switchable Programmable or
Non-Programmable
365-Day Calendar for Holiday programming
Adjustable Timers & Deadbands
• Equipped with Humidity Sensor: Controls
Humidification & Dehumidification
Setpoint Limiting
Accepts Remote Sensor or Outdoor Sensor
Programmable Fan
Choice of English, Spanish, or French
Customizable Screensaver & Wallpaper
CA Title 24 Compliant
Wi-Fi Built In – Free Mobile Apps Available
OEM-branded equipment badges included
© Copyright 2021, All Rights Reserved
Manual

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Do you have a question about the OEM Series and is the answer not in the manual?

Questions and answers

Gary Lockhart
May 5, 2025

My screen has a "pad lock" that represents that the keyboard is locked. How do I unlock the keyboard?

Summary of Contents for Prostat OEM Series

  • Page 1 User & Installer Manual Commercial TouchScreen Programmable Thermostats PSP4272CT Up to 4-heat / 2-cool PSP4273CT Up to 4-heat / 2-cool with Humidity Control 1 Specifications 2 Glossary of Terms 3 About Your Thermostat 4 Quick Start 5 Main Menu Buttons 6 Installation Instructions 7 Troubleshooting 8 Warranty WARNING CAUTION...
  • Page 2: Table Of Contents

    Table of Contents 3 Get To Know Your Thermostat Home Screen ..............1 Menu Screens ..............1 Dropdown Dashboard ...........2 Care and Use of Your Thermostat ........5 4 Quick Start Selecting Your Desired Temperature and Mode ....6 Using the Fan Button.............6 Using the Override Button ..........7 Setting the Time &...
  • Page 3 Alerts .................21 View Current Alerts .............22 Reset Alerts ..............22 Set/Edit Reminders .............22 Service Information (Who To Call For Service)....22 Display ..............23 Active Brightness ............24 Idle Brightness ............24 Night Dimmer .............24 Maintenance ...............25 Preferences ...............26 User Interface Themes ..........27 Custom Wallpaper ............27 Heat/Cool Indicator .............27 Sound Options ............27 Humidity ..............28...
  • Page 4 Settings ..............38 Thermostat Name ............42 Available Modes ............42 SD Card (Import and Export) ........42 General Setup ............42 Units (F or C) ...............42 Language ..............43 Smart Recovery On/Off ..........43 AUTOMATED DEMAND RESPONSE ......44 Installation Settings ..........58 Heat & Cool Stages .............58 Heat &...
  • Page 5 Upgrade Firmware ............64 Delete Custom Images ..........64 Reset to Factory Default Settings ........64 Restart Thermostat .............64 Wi-Fi ................65 Enabled ..............66 Status .................66 Setup ................66 Local API ..............66 Secure API ..............67 SKYPORT ..............70 Account ..............70 Emergency Heat ............71 6 Installation Instructions ........72 Remove &...
  • Page 6 Operation with noncompliant peripherals or peripherals not recommended by ProStat+, is likely to result in interference to radio and TV reception. Changes or modifications to the product, not expressly approved by ProStat+ could void the user’s authority to operate the equipment.
  • Page 7 équivalente (PIRE) ne est pas plus de ce qui est nécessaire pour une communication réussie. We, ProStat+, declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 8 2 Glossary of Terms Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand. Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband). Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling.
  • Page 9: Get To Know Your Thermostat

    3 Get to Know Your Thermostat Backlit TouchScreen Display Indoor Humidity Reading (PSP4273CT ONLY) Home Screen Home Screen Indoor Humidity Reading HOME SCREEN Outdoor Temperature Drop Down Outdoor Temperature Backlit ColorTouch Display Dashboard (If optional accessory is used Connectivity Symbol or connected to Skyport) Date &...
  • Page 10: Dropdown Dashboard

    Get To Know Your Thermostat Dropdown Dashboard (The contents of your Dashboard may vary) The Dropdown Dashboard displays temperature, humidity, and other readings. It will also show the high and low readings of the day. Connectivity Symbol Table Wi-Fi Wi-Fi Drop Down Drop Down Connection...
  • Page 11 Get To Know Your Thermostat Equipment Runtimes This screen allows you to view daily heating and cooling runtimes and can show details about which stages were active. To view one week of runtime data, press menu > information > view runtime graphs Weather This screen only appears when...
  • Page 12 Get To Know Your Thermostat Alerts This screen shows some information about any active alerts. More information about alerts as well as resetting active alerts can be found at menu > alerts. Thermostat Information PSP4273CT Commercial This section contains four different screens that allow easy viewing of the thermostat model number, firmware revision, Wi-Fi and...
  • Page 13: Care And Use Of Your Thermostat

    Get To Know Your Thermostat Care and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons. Use a soft, damp cloth to clean the screen. DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS.
  • Page 14: Quick Start

    4 Quick Start - Temperature, Modes & Fan Selecting Your Desired Temperature and Mode Press to adjust temperature Cool Setpoint The Heat or Cool Setpoint is Warmer Button the temperature the room has to reach before heating or cooling will turn on. (Without regard Cooler Button...
  • Page 15: Using The Override Button

    Quick Start - Using the Override Button OVERRIDE NOTE: Override may only be used when the thermostat is set to Program RUN or Holiday ON modes. Override Unoccupied Operation - During programmed, unoccupied periods, pressing the OVERRIDE button will force the thermostat into Occupied 1 settings. When the OVERRIDE button is pressed, a timer screen will appear and allow the user to choose from 30 minutes to up to 4 hours of override time.
  • Page 16: Setting The Time & Date

    Set Time & Date NOTE: When the thermostat is connected to a Skyport account, the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments. Your time zone is selected in the Skyport web application. Set Time &...
  • Page 17: Setting The Time

    Setting the Time Press then to scroll down. MENU Press Set Time & Date Press Set Current Time (12:00 AM) hr + min + Press to set the current time. min - hr - Press when finished. BACK Choose Use AM/PM - ON For 12 hour AM/PM clock Use AM/PM - OFF For 24 hour clock...
  • Page 18: Setting The Date

    Setting the Date Press Set Current Date 12/1/2020 Press to set the current month and year. Press the day on the calendar Press BACK when finished. Daylight Savings Setup Turn Daylight Savings Daylight Savings Time - OFF Time on or off. Daylight Savings Time - ON Adjust when Daylight Start Schedule...
  • Page 19: Connecting To Wi-Fi

    Connect to Wi-Fi (from initial start up) When power is connected to the thermostat and it has not been configured to connect to a Wi-Fi Access point, the following message appears: Wi-Fi Set Up No Wi-Fi access points are configured for your thermostat. Would you like to set up one now? Press YES Select the access point you wish to connect to from the list.
  • Page 20 Quick Start - Connect to Wi-Fi (from menus) MENU Press MENU Press DOWN Press Wi-Fi Press Wi-Fi Setup • Wi Fi Setup Select the access point from the list that you want to connect to. Enter the password for the Wi-Fi Access Point and press NEXT. Select automatic setup and press NEXT.
  • Page 21: Wi-Fi Set Up - Create A Skyport Account

    Select Skyport Select Skyport Account and follow the onscreen instructions. • Skyport Account 1. Download the ProStat Skyport mobile app 2. Select “Create account now” Create Account Now 3. Follow onscreen instructions to create an account and add a thermostat to the Skyport account.
  • Page 22: Main Menu Buttons Schedule

    5 Main Menu Buttons - Schedule Schedule View My Schedule Edit My Schedule Unoccupied Settings Mode (Auto) Auto Heat Cool Heat Setpoint (55˚ ) Cool Setpoint (85˚) Allow Setpoint Changes (No) Manual & Installer Guide...
  • Page 23: View My Schedule

    Main Menu Buttons – Schedule This thermostat features up to 3 Occupied time periods per 24 hour day. Schedule View My Schedule Press a day of the week to view its settings. This may be repeated for each day. Edit My Schedule Press and select day(s) to program Select individual day(s) Select groups of day(s)
  • Page 24: Unoccupied Settings

    Main Menu Buttons – Schedule Edit My Schedule (Continued) Adjust Mode, Start Time, Stop Time, and Heat and Cool Setpoints to desired settings. The Time Period May also be Enabled or Disabled. Un-check the enabled box for Time Periods you don’t want to use. Press DONE when finished.
  • Page 25: Fan Settings

    Main Menu Buttons – Fan Settings Fan Settings Fan - Auto Who To Call For Service Occupied Fan State (Auto) Auto Fan Purge - OFF View Runtime Graphs Preoccupancy Purge Time (15 mins) Manual & Installer Guide...
  • Page 26: Fan On/Off Auto

    Main Menu Buttons – Fan Settings The fan may be set to run continuously during Heat, Cool, Auto, and Occupied modes. A Preoccupancy Fan Purge Fan Settings schedule may also be set. Press to turn fan On to run continuously or Auto for fan to run only with heating or cooling.
  • Page 27: Screensaver

    Main Menu Buttons – Screensaver Screensaver Screensaver - OFF Who To Call For Service Screensaver Setup View Runtime Graphs Screensaver Turn On Delay Screensaver Type Slideshow Digital Clock Analog Clock Change Image After... Use Theme Images - Off Randomize Slideshow - Off Show Clock - OFF Home Screen Info - OFF Screensaver Preview...
  • Page 28: Screensaver Preview

    Main Menu Buttons – Screensaver The Screensaver allows you to create custom slideshows. Screensaver Screensaver - OFF Screensaver - ON Screensaver Setup Screensaver Turn On Delay (5m) How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Type (Slideshow) Slideshow, Digital Clock, Analog Clock...
  • Page 29: Alerts

    Main Menu Buttons – Alerts Alerts View Current Alerts Reset Alerts Reset Air Filter Alert Reset UV Lamp Alert ONLY for PSP4273CT Reset Hum. Pad Alert Set/Edit Reminders Service Call Reminder - OFF Days Until Service Call (0 days) Air Filter Reminder - OFF Set Max Filter Runtime (300 hrs) Set Max Filter Days...
  • Page 30: View Current Alerts

    Main Menu Buttons – Alerts The alerts let you know when your system needs service. Alerts View Current Alerts View and reset current Alerts will appear service alerts here. on the bottom bar of the Home Screen. Press to view and reset current alerts.
  • Page 31: Display

    Main Menu Buttons – Display Display Active Brightness Idle Brightness Night Dimmer Auto Night Dimmer - OFF Set Idle Brightness (20%) Set Dimmer Schedule Maintenance Screen Cleaning Touch Calibration Manual & Installer Guide...
  • Page 32: Active Brightness

    Main Menu Buttons – Display The display brightness options may be adjusted in this menu. Display Active Brightness (80%) You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. Idle Brightness (30%) You may select how bright the backlight is while the thermostat is idle.
  • Page 33: Maintenance

    Main Menu Buttons – Display Maintenance Maintenance allows you to clean and calibrate the touch screen. Screen Cleaning Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings. Use a soft cloth without solvents or abrasive cleaners Touch Calibration Under normal circumstances, the touchscreen should not need to be calibrated.
  • Page 34: Preferences

    Main Menu Buttons – Preferences Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Heat/Cool Indicator OFF Taskbar red/white OFF Room Temp red/blue OFF Mode Status red/blue OFF Sound Options Beep - OFF Beep Sound Manual & Installer Guide...
  • Page 35: User Interface Themes

    Main Menu Buttons – Preferences You may set the type of background that appears on the thermostat Preferences Home Screen. User Interface Themes (ocean) This thermostat has several high quality background themes to choose from. NOTE: At 7pm, the background will change to an evening scene. At 7am it will return to a daytime scene.
  • Page 36: Humidity

    Main Menu Buttons – Humidity This section only applies to the PSP4273CT thermostat Humidity Humidification Settings Humidify setpoint (0%) Humidify with heat - OFF Run fan w/humidity demand - OFF Dehumidification Settings Dehumidify setpoint (99%) Run A/C to dehumidify - OFF Maximum Overcool (2°) Reheat - OFF...
  • Page 37: Humidification Settings

    Main Menu Buttons – Humidity This section only applies to the PSP4273CT thermostat The Humidity feature allows the thermostat to control a humidifier or use your air conditioner to dehumidify the space. Humidity IMPORTANT: Aux Output Usage must be set for Hum or Dehum for these settings to take effect.
  • Page 38: Holidays

    Main Menu Buttons – Holidays Holidays Holiday Schedule - OFF Edit Holidays Preset Holidays Manual & Installer Guide...
  • Page 39: Holiday Schedule On/Off

    Main Menu Buttons – Holidays The Holiday Schedule allows the TouchScreen to follow a fully customizable preset, weekly, monthly, and yearly holiday program. The thermostat will Holidays stay in Unoccupied settings while Holiday is active. Holiday Schedule - OFF Press to turn Holiday Schedule On or Off. Edit Holidays Start by selecting a Holiday.
  • Page 40 Main Menu Buttons – Holidays Edit Holidays (Continued) Deselecting Holidays SEPTEMBER 2020 You may deselect a holiday simply by pressing on it. Press BACK to save your changes and return to the Holiday menu. If you choose to deselect a holiday that is part of a Custom Repeating Program, the screen below will appear.
  • Page 41: Preset Holidays

    Main Menu Buttons – Holidays Edit Holidays (Continued) Editing Repeating Holidays (continued) You may now delete all repeating custom holidays in this group by pressing the ON box to uncheck your selection. Press SAVE to return to Holiday editing screens. Preset Holidays You may choose from several standard preset holidays to observe.
  • Page 42: Security

    Main Menu Buttons – Security Security Auto Screenlock Auto Screenlock - OFF Set Passcode (1m) Lock After... Allow fan/mode changes - NO Allow setpoint changes - NO Allow override - NO Setpoint Limits Setpoint Limits - OFF Minimum Cool Setpoint Maximum Heat Setpoint Manual &...
  • Page 43: Auto Screenlock

    Main Menu Buttons – Security Security settings may be set to limit or prevent changes to your thermostat. Security Auto Screenlock Auto Screenlock - OFF NOTE: Auto Screenlock - ON Code must be set before Auto Screenlock Set Passcode can be turned on. (code not set ) Use keypad to enter and confirm passcode.
  • Page 44: Information

    Main Menu Buttons – Information Information View Runtime Graphs Last 7 Days - Cooling Last 7 Days - Heating Last 7 Days - Override Delete Runtime Data Who To Call For Service Manual & Installer Guide...
  • Page 45: View Runtime Graphs

    Main Menu Buttons – Information This button contains valuable service and system runtime information. Information View Runtime Graphs Track your system’s runtime/energy usage. Last 7 Days - Cooling Press the information icon to learn more about each graph *NOTE: The runtime graphs are updated Last 7 Days - Heating at 12:00 AM each day.
  • Page 46: Settings

    Main Menu Buttons – Settings Settings Thermostat Name Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only SD Card Import Settings from SD Card Export Settings to SD Card General Setup Units Fahrenheit Celsius Language English Spanish/Espanol French/Francais Smart Recovery - ON/OFF...
  • Page 47 Main Menu Buttons – Settings Settings (Continued) Installation Settings Timers & Deadbands Cycles Per Hour Min Heat/Cool Difference Compressor Min Off Time 1st Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband 3rd Stage Deadband 3rd Stage Timer...
  • Page 48 Main Menu Buttons – Settings Settings (Continued) Installation Settings Heat Pump Settings Availability Heat Pump Lockout - Enabled/Disabled depends on HP Lockout Outdoor Temp Heat Pump dip Aux Heat Lockout - Enabled/Disabled switch settings. Aux Heat Lockout Temp Note : Heat Pump Settings will be grayed out unless you have connected a wired outdoor temperature sensor to the thermostat (PSP4273CT only)
  • Page 49 Main Menu Buttons – Settings Settings (Continued) Installation Settings Test Outputs Dealer Information Dealer Name Contact Name Dealer Phone Dealer Email Dealer Website Upgrade Firmware Delete Custom Images Factory Defaults Restart Thermostat Manual & Installer Guide...
  • Page 50: Thermostat Name

    Main Menu Buttons – Settings Thermostat heating and cooling options are found in this menu Settings Thermostat Name Use keypad to name your thermostat. The name is displayed on the Home Screen. (Up to 14 characters) Name appears here Available Modes (all) Choose the desired modes the thermostat will use: Heat, Cool, Heat &...
  • Page 51: Language

    Main Menu Buttons – Settings General Setup (Continued) Language (en) English Spanish/Español French/Français Smart Recovery - OFF Smart Recovery - ON Smart Recovery turns on the heat or cool before the Occupied start time to bring the room temperature to the Occupied setpoint at the start of the Occupied time period.
  • Page 52: Automated Demand Response

    Main Menu Buttons – Settings Automated Demand Response Overview Automated Demand Response OVERVIEW ColorTouch thermostats support the handling of specific TouchScreen thermostats support the handling of specific signals from the utility signals from the utility provider. The utility generated signals provider.
  • Page 53 Main Menu Buttons – Settings The Demand Response configuration page, shown below, is where the thermostat is configured to respond to the energy provider’s signals. It also sets operational parameters for the thermostat. The left column of the ADR configuration page allows or prevents access by the utility.
  • Page 54 Main Menu Buttons – Settings The right column of the ADR configuration page is where the occupant adjusts the operational parameters for ADR. The utility may send up to 3 types of ADR signals to Skyport. These are: 1) Pricing for the cost of energy, 2) An Offset to the occupants’ comfort setpoints, and 3) a signal to enforce discrete or Static setpoints.
  • Page 55 Main Menu Buttons – Settings Selecting the Overview tab of the ADR page will cause a summary of ADR events to be displayed. Office - Configuration Manual & Installer Guide...
  • Page 56 Main Menu Buttons – Settings Automated Demand Response Utility and Program setup must be done at the Skyport Cloud Services account. From the thermostat Home Screen, press the ‘Menu’ button, then select ‘Settings”. From the above screen the ‘Automated Demand Response’ button is pressed. By selecting ADR –...
  • Page 57 Main Menu Buttons – Settings Selecting the ‘Price Dependent Action’ button allows the user to determine what action is taken when the price rises above the set threshold. In the above example; if the price threshold is exceeded, the thermostat will invoke the ‘Offset Setpoints’...
  • Page 58 Main Menu Buttons – Settings The user may limit the maximum Cooling Setpoint. Manual & Installer Guide...
  • Page 59 Main Menu Buttons – Settings The user may limit the minimum Heating Setpoint. Manual & Installer Guide...
  • Page 60 Main Menu Buttons – Settings The user may adjust the ADR Cooling ‘static’ Setpoint. Manual & Installer Guide...
  • Page 61 Main Menu Buttons – Settings The user may adjust the ADR Heating ‘static’ Setpoint. Manual & Installer Guide...
  • Page 62 Main Menu Buttons – Settings The user may adjust the ADR Cool offset. During an ADR event the cooling setpoint will be adjusted by the amount of degrees configured in this step. Manual & Installer Guide...
  • Page 63 Main Menu Buttons – Settings The user may adjust the ADR Heat offset. During an ADR event the heating setpoint will be adjusted by the amount of degrees configured in this step. Manual & Installer Guide...
  • Page 64 Main Menu Buttons – Settings When an ADR event is pending, and hasn’t started yet, there will be a yellow leaf on the top bar. This will be accompanied by associated text as shown below. During an ADR event there will be a green leaf on the top bar. This will be accompanied by associated text as shown below.
  • Page 65 Main Menu Buttons – Settings If a Warmer or Cooler button is pressed during an active ADR event, then the user is presented with this opt-out screen. If a pricing triggered ADR event is enabled, there will be a green leaf on the top bar along with the actual cost of energy.
  • Page 66: Installation Settings

    Main Menu Buttons – Settings Installation Settings Heat & Cool Stages (1h1c) Heat & Cool Stages (1h1c) Up to 2 Stages Cooling and 4 stages Heating. Compressor Stages (1h1c) Only available when Up to 2 compressors. dip switch is set for Heat Pump operation.
  • Page 67 Main Menu Buttons – Settings Installation Settings (Continued) Timers & Deadbands (Continued) The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on.
  • Page 68: Heat Pump Settings

    Main Menu Buttons – Settings (Continued) Installation Settings (Only available when dip switch is set for Heat Pump operation Heat Pump Settings AND you have a wired outdoor temperature sensor connected to Heat Pump Lockout - DISABLED the thermostat) Heat Pump Lockout - ENABLED Turns on Heat Pump Lockout.
  • Page 69: Aux Output Settings

    Main Menu Buttons – Settings (Continued) • Installation Settings This section only applies to the PSP4273CT thermostat (Continued) Installation Settings AUX Output Settings Allows the W3/AUX output to be used for Heating, Humidification, or Dehumidification. AUX output usage (W3) IMPORTANT: Aux Output Usage must be set for Hum or Dehum before any settings will take effect in the Humidity Main Menu.
  • Page 70: Fan Off Delay

    Main Menu Buttons – Settings (Continued) Installation Settings Fan Off Delay (0s) Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) Sensor Settings Control Source (thermostat ) The thermostat allows multiple wired or wireless sensor accessories to be connected/paired to the thermostat.
  • Page 71: Wired Sensor

    Main Menu Buttons – Settings (Continued) Installation Settings Wired Sensor Use (remote) The wired sensor may be used as follows: • Use as outdoor sensor • Use as remote sensor • Use as supply sensor • Use as return sensor Calibrate Sensors (0˚) The thermostat and wired sensor may be calibrated -7 to +7 degrees F .
  • Page 72: Dealer Information

    Main Menu Buttons – Settings Dealer Information A Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu. Use the keyboard to enter your information.
  • Page 73: Wi-Fi

    Main Menu Buttons – Wi-Fi Wi-Fi Enabled Wi-Fi Status Wi-Fi Setup Choose Network Password Entry Local API Option Local API - OFF API Protocol HTTP HTTPS Manual & Installer Guide...
  • Page 74: Enabled

    Main Menu Buttons – Wi-Fi Wi-Fi Wi-Fi Enabled Press to enable/disable Wi-Fi connectivity Wi-Fi Status It is here that you will find helpful information regarding the connectivity myoffice status of your thermostat, including the thermostat’s ID. Wi-Fi Setup Choose your network from the list and enter Network Name 1 the network password.
  • Page 75: Secure Api

    Main Menu Buttons – Wi-Fi This is the default with the local API OFF . • Local API - OFF • API Protocol (http) To turn on the HTTP Local API select Local API • Local API - ON • API Protocol (http) Press BACK to return to previous screen.
  • Page 76 Main Menu Buttons – Wi-Fi Upon pressing BACK, the screen will look like this. • Local API - OFF • API Protocol API Protocol (https) (http) • Basic Auth User PRESS • Basic Auth Password API Protocol (http) • Basic Auth User Select Basic Auth User, and enter (64 remaining) the appropriate information...
  • Page 77 Main Menu Buttons – Wi-Fi • Basic Auth Password Select Basic Auth Password and (64 remaining) enter the appropriate information on the screen below and press DONE to save. Shift 123!? SPACE BACK Basic Auth Password DONE The last step is to turn the Local API on as shown below. •...
  • Page 78: Skyport

    Main Menu Buttons – Skyport Skyport Skyport Services - ON Weather Updates - ON Skyport Account Skyport Account Pressing this button will let you know if you are paired with a Skyport account. If not, then you may follow prompt and instructions to create an account and add the thermostat to the account.
  • Page 79: Emergency Heat

    Main Menu Buttons – Emergency Heat The Emergency Heat function is only available if your thermostat is set to control a Heat Pump. Emergency Heat To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat.
  • Page 80: Installation Instructions

    6 Installation Instructions Remove and Replace the old thermostat To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance. • Assemble tools: Flat blade screwdriver, wire cutters and wire strippers. •...
  • Page 81: Wire Connections

    Installation Instructions – Wire Connections If the terminal designations on your old thermostat do not match those on the new thermostat, refer to the chart below or the wiring diagrams that follow. Wire from the Install on the old thermostat Function new thermostat terminal marked...
  • Page 82: Determining Your Existing Wiring And Equipment

    In this case an Add-a-Wire accessory will not work and it will be necessary to install another wire for the C (24Vac) connection. If you have a single stage fossil fuel heater with air conditioning, the ProStat+ model will require 5 wires for independent fan control. They are R (24Vac), C (24Vac), W (Heat), Y (Cooling), and G (Fan).
  • Page 83 5 wires available. 3. Purchase and install a ProStat+ Add-A-Wire accessory. If you have a heat pump with aux heat, the ProStat+ model will require 6 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1 Stage Compressor), W2 (Aux Heat), and G (Fan).
  • Page 84: Making 4 Wires Work When 5 Wires Are Required

    Installation Instructions – Wire Connections Making 4 Wires Work When 5 Wires Are Required If you would like to install the ProStat+ thermostat using only 4 wires when 5 are required, follow the directions below. You will need a screwdriver along with a 3"...
  • Page 85: Making 5 Wires Work When 6 Wires Are Required

    If you have a system that requires 6 wires, and you would like to install the ProStat+ thermostat using only 5 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1.
  • Page 86: The Touchscreen Thermostat Backplate

    Installation Instructions – Thermostat Backplate NOTE: The backplate does not fully cover a full size vertical junction box. The PSPAC-WPT ProStat+ Wallplate or a single-gang, horizontally mounted junction box would be needed for that SENSOR type of installation To remove the thermostat backplate:...
  • Page 87: Explanation Of The Thermostat Dip Switches

    Installation Instructions – Dip Switches Explanation of Thermostat Dip Switches Dip switches are located on the back of the thermostat GAS/EL ELEC SENSOR This dip switch configures the thermostat to control a conventional gas/electric system or a heat pump. If your GAS/EL GAS/EL system is anything other than a heat pump, leave this switch...
  • Page 88: Sample Wiring Diagrams

    Installation Instructions – Sample Wiring Diagrams Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 2 Wire, Heat Only 3 Wire, Heat Only Residential & Commercial 1 Stage Heating Residential & Commercial 1 Stage Heating with no Fan. with no Fan.
  • Page 89 Installation Instructions – Sample Wiring Diagrams Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire, 1 Stage Cooling, 1 Stage Heat 6 Wire, 1 Stage Cooling, 2 Stage Heat Residential & Commercial Heat Pump with Residential & Commercial Heat Pump with ‘O’...
  • Page 90: Troubleshooting

    7 Troubleshooting • SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration. REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears.
  • Page 91: Limited Warranty

    8 Limited Warranty PSP Series - Thermostat Models: PSP1100, PSP1152, PSP2100, PSP2152, PSP2270, PSP2270C, PSP2111, PSP4272, PSP4273, PSP4271C, PSP4272C, PSP4272RT, PSP4273RT, PSP4272CT, PSP4273CT Who Is Providing The Warranty? For further information about this warranty contact This warranty is provided to you by Goodman Consumer Affairs at (877) 254-4729 or by mail to 19001 Manufacturing Company, L.P.
  • Page 92 NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A (3) For products on which a manufacture date is CONTROL, EXTRA UTILITY EXPENSES, OR DAMAGES indicated, if the date the owner purchases the TO PROPERTY. residence from the builder or the date the product is originally installed cannot be verified, the installation Some states and provinces do not allow the exclusion or date is three months after the manufacture date.
  • Page 93 of this control, any warranty upon the unit, or the unit’s 92614, www.jamsadr. com), or, subject to our approval, condition. It also includes determination of the scope or any other arbitration organization. In addition, Canadian applicability of this Arbitration Clause. The arbitration residents may choose the ADR Institute of Canada (234 requirement applies to claims in contract and tort, Eglinton Ave.
  • Page 96 Battery Stat Tested to Comply with FCC Standards FOR HOME OR OFFICE USE 4Z95 Patents Issued & Pending P/N 88-1434 Rev. 3 04/21/21...

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