Troubleshooting; Diagnosing The Error; Viewing The Self Check Diagnosi Viewing The Self Check Diagnosis History S History - Sony KDL-40W590B Repair Manual

SECTION 2 - SECTION 2 -
DIAGNOSING THE ERROR DIAGNOSING THE ERROR
Before servicing the Television: Before servicing the Television:
1. 1. Verify Verify the TV the TV has the has the symptom symptom
2. 2. Check Check to see to see if the if the latest Softw latest
a. a. If not, install the latest version. If not, install the latest version.
3. 3. Determine Determine the the replacement replacement
VIEWING THE SELF CHECK DIAGNOSIS HISTORY VIEWING THE SELF CHECK DIAGNOSIS HISTORY
When an error is detected, the Self Check screen records the number of When an error is detected, the Self Check screen records the number of
times the error occurred. This is helpful in conrming past occurrences of times the error occurred. This is helpful in conrming past occurrences of
an error and for determining if an error is an error and for determining if an error is
not sure what is causing the not sure what is causing the
a "0", no error has occurred. a "0", no error has occurred.
1. 1. Press Press to turn on the TV to turn on the TV
POWER POWER
2. 2. Press Press the foll the following owing buttons buttons
second of each other: second of each other:
Channel Channel
DISPLAY DISPLAY
NOTE: This differs from NOTE: This differs from accessing Service Adjustments Mode (Volume +). accessing Service Adjustments Mode (Volume +).
KDL-40W590B/40W600B/48W590B/48W600B KDL-40W590B/40W600B/48W590B/48W600B
TROUBLESHOOT

TROUBLESHOOTING

the the custo customer indic mer indicated. ated.
Software is are is installed. installed.
part part required. required.
intermittent when the customer is intermittent when the customer is
television to shut down. If the television to shut down. If the screen displays screen displays
and then turn it off again. and then turn it off again.
on the on the Remote Commander Remote Commander
5 5
Volume Volume Power Power
- -
ING
StandBy LED StandBy LED
Blink Count Blink Count
Diagnosis Diagnosis
Item Item
SELF CHECK SELF CHECK
000 RESERVED 000 RESERVED
000 RESERVED 000 RESERVED
002 MAIN_POWE 002 MAIN_POWE
003 003 DC_A DC_ALERT LERT
003 AUD_PROT 003 AUD_PROT
003 003 HDMI_EQ HDMI_EQ
003 TU_DEMOD 003 TU_DEMOD
004 004 VLED VLED
004 004 LD_ERR LD_ERR
005 005 HFR_ERR HFR_ERR
005 005 TCON_ERR TCON_ERR
005 005 P_ID-ERR P_ID-ERR
006 006 BACKLITE BACKLITE
007 TEMP_ERR 007 TEMP_ERR
within 1 within 1
007 007 FAN_ERR FAN_ERR
010 010 EMITTER EMITTER
101 101 VPC_WDT VPC_WDT
102 MEPS_WDT 102 MEPS_WDT
I/0 I/0
103 HOST_WDT 103 HOST_WDT
104 STBY_WDT 104 STBY_WDT
00345 000333 06789 00345 000333 06789
*Format of Error History = *Format of Error History =
NOTE: date and time must be set for this to work NOTE: date and time must be set for this to work
Date and Time Display* Date and Time Display*
--------------------- ------------- -------- --------------------- ------------ --------- ------------- --------------------- --------
--------------------- ------------- -------- ------------ --------------------- --------- ------------- --------------------- --------
--------------------- ---------- ------------- -------- --------------------- ------- ----------- -------------------- -------------- 00
--------------------- ------------ --------- --------------------- ------------- -------- --------------------- ------------ ---------
--------------------- ------------- -------- ------------ --------------------- --------- --------------------- ------------- --------
------------- --------------------- -------- ----------- --------------------- ---------- ------------ --------------------- ---------
------------ --------------------- --------- --------------------- - ------------- -------- -------------- -------------------- 00 ------- 00
---- -------- --------- --------- -------- ---- -------- ---- -------- -------- -------- ----- - -------- ---- --------- --------- --------
------------- --------------------- -------- ------------ --------------------- --------- --------------------- ------------- --------
------------ --------------------- --------- --------------------- ------------- -------- ------------ --------------------- ---------
120123132522 120123132522 1201231136 120123113645 ------------------ 45 ---------------------
--------------------- ------------ --------- --------------------- ------------- -------- --------------------- ------------ ---------
------------ --------------------- --------- --------------------- ------------- -------- --------------------- ------------ ---------
--------------------- ------------ --------- --------------------- ------------- -------- ------------ --------------------- ---------
------------ --------------------- --------- --------------------- ------------- -------- --------------------- ------------ ---------
--------------------- ------------ --------- --------------------- ------------- -------- --------------------- ------------ ---------
------------ --------------------- --------- --------------------- ------------- -------- ----------- --------------------- ----------
--------------------- -- ----------- ---------- --------------- ------------------- ----- ------ ------------------ ---------------- 00
--------------------- ----------- ---------- --------------------- ------------ --------- --------------------- 00 ------------- -------- 00
------------ --------------------- --------- --------------------- ------------- -------- ------------ --------------------- ---------
Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535)
Boot count (MAX:65535) Boot count (MAX:65535) Boot count (MAX:65535) Boot count (MAX:65535)
Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535)
YYMMDDhhmmss example YYMMDDhhmmss example 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM) 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM)
SAMPLE SELF CHECK SAMPLE SELF CHECK DIAGNOSIS PAGE DIAGNOSIS PAGE
Self Diagnosis Self Diagnosis
Supported model Supported model
00 00
00 00
- 00
00 00
00 00
00 00
---- 00 00
00 00
00 00
Error Count Error Count
--- 02 02
(00-99) (00-99)
00 00
00 00
00 00
00 00
00 00
00 00
--- 00
00 00
4 4